-
Forfusion Ltd
Perfect your client relationships, accelerate decision-making and improve productivity with cloud-based remote working initiatives. Busy users have a permanent sense of urgency, making automated experiences and quicker response times vital for improved customer engagement and competitive advantage. We help you perfect relationships through smart analysis tools and continuous service improvement.
-
GLOBAL 4 COMMUNICATIONS LIMITED
HD Video Conferencing service single click from 8x8's X-Series (1 to 8), increases productivity, delivering a full collaborative solution via single web app: audio/video conference calls with virtual online meetings; screen sharing; whiteboarding; team meetings; Jitsi open source meeting experience; inbuilt telephony, IM & recording with call plans.
-
MAKE TIME COUNT TODAY LTD
Supporting People on Probation to complete probation time without further breach or other sanction.
Complete Case Management solution
Inc:
Shared calendar
Auto-notifications
Staff and User App
Chat feature
Check-in / Check out to confirm attendance
360 degree feedback
Complete Unpaid Work management solution
Online Training
"One click" referrals
-
Computacenter (UK) Ltd
The IBM RPA offering helps you automate more business and IT processes at scale with the ease and speed of traditional RPA. Software robots, or bots, can act on AI insights to complete tasks with no lag time and enable you to achieve digital transformation.
-
8x8 UK Limited
An enterprise-level, omnichannel cloud contact centre solution designed to enhance collaboration with agents and elevate customer experiences. It features skills-based routing, supports various digital and voice channels seamlessly, provides customer journey analytics, and incorporates conversational AI for self-service tasks and automated call management.
-
GCI Network Solutions Ltd
Operator Connect as a service allows you to Leverage your Microsoft Teams deployment to make and Receive PSTN Calls Via Nasstar- hosted SBC infrastructure. Through the iPilot Portal, you can quickly and easily manage users.
-
OSTRATTO LTD
Google Workspace Business Plus is available for up to 300 users, licence includes Google Vault. Workspace Business Plus has 5TB storage, enhanced security and auditing of user activity. Workspace Business Standard functionality + Google Meet: Real-time Language translations, Live Meeting transcripts, Attendance tracking. Security: Vault, Advanced Endpoint Management. Reseller: Ostratto
-
ICS.AI LTD
The SMART AI IT Support Copilot is a generative AI solution that enhances user self-service 24/7, reducing costs. Pre-trained on your data covering all IT services, the Copilot delivers a grounded personalised solution, which continuously improves through supervised learning, backed by a proven business case and <six months ROI.
-
PCI Pal
PCI Pal® Agent-assisted phone-based payments, utilises DTMF (Dual Tone Multi Frequency) masking technology to provide companies with a secure way of handling payments by phone without bringing their environments in scope of PCI DSS. Allowing merchants complete flexibility to enable their customers to click to pay or speak to pay.
-
ICS.AI LTD
Enhance live chat with AI-driven support, seamlessly integrating human handover for complex queries. SMART Live Chat reduces agent load, speeds up resolutions, and improves satisfaction by intelligently managing interactions from AI to human, managed via by Microsoft Teams for seamless communication.
-
ALERT CASCADE LIMITED
Alert Cascade sends multi-channel alerts in seconds, with rapid, real-time feedback via live reports. Optional modules include information hotlines, automated workflows, document storage, and on call alerting. Communicate quickly, track outcomes, and recover from incidents faster, by closing the communication loop with Alert Cascade.
-
INTUITY COMMUNICATIONS LIMITED
An enterprise-level, omnichannel cloud contact centre solution designed to enhance collaboration with agents and elevate customer experiences. It features skills-based routing, supports various digital and voice channels seamlessly, provides customer journey analytics, and incorporates conversational AI for self-service tasks and automated call management.
-
tootoot ltd
Stribe is a staff survey and employee voice platform, paired with an expert people science team. We make a significant difference for the organisations we work with, improving employee voice, enhancing culture, and providing valuable insights that create a great place to work.
-
GROUP ED LIMITED
GroupEd offers a cloud-based school management information system (MIS) designed for simplicity and efficiency. Streamline your administrative tasks, enhance communication, and access insights for improved decision-making.
-
EBO
The EBO solution guides patients and visitors effectively, ensuring they have access to the right information or services at the right time. The product can handle:
- Service and department navigation
- Specialist referrals
- Educational resources
- Patient portal guidance
-
Chess CyberSecurity Ltd
Cloud Voice is a hosted business telephone service. It provides an extensive range of features via an easy-to-use web portal, helping you work better together and connect you with your people
-
Blacklight Software
Blacklight work with Microsoft 365 to allow social housing providers to improve collaboration and working processes.
Microsoft 365 offers complete electronic document & record management, digital workplace and collaboration functionality.
Integrations with other systems including housing management systems allow for automated processes.
-
Insight
XCaaS supports Unified Communications services through 8x8’s X Series user plans (X1-X4), offering telephony, voicemail, messaging, group chat, video meetings, call recording, AI-powered analytics, internet fax and more. Each user licence includes a calling plan that provides zone-based unmetered calling to domestic and international destinations.
-
Panacea Applications Limited
Project management, scheduler, resource planner, file storage, task and time management. Performance and progress monitoring against timelines, budgets and KPIs. Organise workflow with automated administration, clear overview, milestones, drill-down and analysis options. Real-time reporting, audit trail and GDPR Compliant. Engage in strategy and logistics. Collaborate with colleagues, suppliers and contractors.
-
Pegasystems Limited
Pega is a low-code platform for AI-powered decisioning and workflow automation. We enable organisations to get work done using apps that are secure, scalable, governed, and maintainable. We offer solutions for business process management, digital process automation, and customer/citizen engagement. Intelligent Virtual Assistant is a key feature of the platform.
-
Medallia, Inc.
Medallia's Patient Experience solution embeds rich intuitive listening seamlessly throughout the patient journey, collecting, analysing, and surfacing real-time signals and feedback. Remove silos and create unified views of patient insights, empowering your organisation, driving the right action at the right time, addressing patient journey friction, turning negative experiences positive ones.
-
8x8 UK Limited
A purpose-built solution, certified through the Microsoft Operator Connect program, that quickly enables native PSTN connectivity in Microsoft Teams and increases admin efficiency. The service is powered by the 8x8 XCaaS platform to provide reliable and flexible calling options and DID numbers for Microsoft Teams Phone users in 20 countries.
-
WELLTIME LIMITED
AppointMentor Online Appointments Booking service allows businesses, professionals, or public sector organisations to enable customers to book and manage appointments online, easily, and conveniently, any time of day or night. We specialise in and have extensive experience with the NHS and healthcare industry. AppointMentor provides integrations, (optional) e-Payments and Feedback.
-
RESEARCH GRID LTD
TrialEngine is a smart clinical trial automation system (CTAS) that handles the administration, data, and reporting workflows during the trial and post-trial.
It leverages custom AI algorithms and process automation to complete tasks such as protocol development, study documents and data extraction in a matter of minutes.
-
DATASUMI LTD
Datasumi is a leading provider of cutting-edge Generative AI solutions tailored for collaborative projects aimed at ecosystem restoration. Our advanced AI algorithms can analyse ecological data sets concerning habitat degradation, trends in species loss, and restoration efforts.
-
Britannic Technologies
Deliver retrieval augmented generative AI to your website with seamless escalation to live chat, WebRTC voice call, video and collaboration.
Can also be delivered through WhatsApp, Facebook Messenger, SMS, MMS and more.
The AI bot will also serve Agent Assist Knowledge Base articles and suggestions.
-
Charterhouse Voice & Data
An enterprise-level, omnichannel cloud contact centre solution designed to enhance collaboration with agents and elevate customer experiences. It features skills-based routing, supports various digital and voice channels seamlessly, provides customer journey analytics, and incorporates conversational AI for self-service tasks and automated call management.
-
BlueFort Security Ltd
Cloud Hosted MFA Platform
-
Luscii Healthtech B.V.
System-wide remote patient monitoring platform for long or short-term conditions via Virtual Wards, Community, Primary Care and Selfcare models. Patients submit vital sign readings, symptom questionnaire responses and information to their care team via an app. A clinical dashboard displays trends, threshold alerts and patient communication via videocall and messaging.
-
VISIONABLE UK LTD
Clinic is a module within the Visionable collaboration platform that provides a virtual consultation solution for GP, Community and Outpatient teams to deliver scheduled and drop-in virtual patient care for one to one and group sessions. Featuring native resolution encrypted multi-stream video, imaging and device feeds, displayed simultaneously.