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ICS.AI LTD
The SMART AI Mental Health Assistant leverages human parity AI and self-service technologies to enhance mental health support services around the clock. This innovative tool reduces service delivery costs and streamlines critical processes, ensuring timely and effective support when it matters most.
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8x8 UK Limited
XCaaS supports Unified Communications services through 8x8’s X Series user plans (X1-X4), offering telephony, voicemail, messaging, group chat, video meetings, call recording, AI-powered analytics, internet fax and more. Each user licence includes a calling plan that provides zone-based unmetered calling to domestic and international destinations.
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Pegasystems Limited
Pega is a low-code platform for AI-powered decisioning and workflow automation. We enable organisations to get work done using apps that are secure, scalable, governed, and maintainable. We offer solutions for business process management, digital process automation, and customer/citizen engagement. Generative AI (GenAI) is a core part of the platform.
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I-NET SOFTWARE SOLUTIONS LTD
We have dedicated resources in developing Mobile Applications for android and apple ,we provide clear designs using figma, multiple iterations for client approval, present the same on web before development, once the initial approvals done we will develop in rapid speed
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WR LOGIC LIMITED
The Application Development Teams work in squads to develop next generation cloud-based applications. Specialising in integration with PaaS services, the team develop responsive and feature rich applications that utilise the best technologies the cloud has to offer. Including PowerApps, PowerPlatform supporting the common data platform Dynamics 365
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DATASUMI LTD
Our Sentiment Analysis Platform, driven by advanced Generative AI technology, provides a refined approach for evaluating public sentiment, feedback, and social media data designed explicitly for government programs. This platform offers vital insights for improving reputation management and enhancing public engagement strategies.
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EBO.AI (UK) LTD
EBO's solution automates the outreach and validation of patient waiting lists and provides detailed BI analytics to govern that process, The solution is available as both standalone and fully integrated to the EPR/ PAS.
Features include:
- automated, 2-way conversation
- multi-lingual
- multi-channel
- Power BI dashboards
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Call Handling Services
The Virtual Call Centre is a Contact Centre as a Service (CCaaS) solution for managing inbound and outbound contacts from servcie users across multiple channels - Voice, SMS, Web Chat, Email and Social Media.
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Glemnet Ltd
A complete, intelligent solution, including Office 365, Windows 10, and Enterprise Mobility + Security, that empowers everyone to be creative and work together, securely. Microsoft 365 brings together productivity, security, and OS/device solutions into a single, comprehensive offering.
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ANS GROUP LIMITED
A hosted messaging solution delivering the capabilities of Microsoft Exchange Server as a cloud-based service.
It gives users access to email, calendar, contacts, and tasks across PCs, web, and mobile
devices. With Exchange Online, organisations can take advantage of sophisticated messaging capabilities without
the operational burden of on-premise server software.
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GAMMA NETWORK SOLUTIONS LIMITED
Operator Connect is an enhanced Microsoft Teams Direct Routing solution. It adds Gamma's voice telephony call plans to the standard MS Teams offering, replacing Microsoft Calling Plans or on-premise equipment. This Unified Communications (UCaaS) service is managed directly from Teams Tenant Admin Centre. Integrated direct peering between Gamma and Microsoft.
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CEOX SERVICES LTD
Ceox’s Microsoft .NET App Rearchitect using Power Apps enables Public Sector Organisations to move legacy business apps to a modern, secure, scalable platform. Use Microsoft’s Low-Code Business Application platform, built on Dataverse, to quickly and efficiently deliver engaging modern applications which meet the needs of both users and the organisation.
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INTEC for Business Ltd
InCase 365 Whistleblowing Solution provides organisations with an online referral form, complete end-to-end case management system and reporting tool. Allows individuals to raise concerns anonymously, with two way communication and translation functionality.
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I-NET SOFTWARE SOLUTIONS LTD
This 2 day training for product owners and stake holders help in understand agile software development and importance of their value to the project. This training also covers the GDS standards and importance of it so that they will ensure the development team is adhere them
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FORFUSION LTD
Perfect your client relationships, accelerate decision-making and improve productivity with cloud-based remote working initiatives. Busy users have a permanent sense of urgency, making automated experiences and quicker response times vital for improved customer engagement and competitive advantage. We help you perfect relationships through smart analysis tools and continuous service improvement.
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GLOBAL 4 COMMUNICATIONS LIMITED
HD Video Conferencing service single click from 8x8's X-Series (1 to 8), increases productivity, delivering a full collaborative solution via single web app: audio/video conference calls with virtual online meetings; screen sharing; whiteboarding; team meetings; Jitsi open source meeting experience; inbuilt telephony, IM & recording with call plans.
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MAKE TIME COUNT TODAY LTD
Supporting People on Probation to complete probation time without further breach or other sanction.
Complete Case Management solution
Inc:
Shared calendar
Auto-notifications
Staff and User App
Chat feature
Check-in / Check out to confirm attendance
360 degree feedback
Complete Unpaid Work management solution
Online Training
"One click" referrals
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Computacenter (UK) Ltd
The IBM RPA offering helps you automate more business and IT processes at scale with the ease and speed of traditional RPA. Software robots, or bots, can act on AI insights to complete tasks with no lag time and enable you to achieve digital transformation.
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8x8 UK Limited
An enterprise-level, omnichannel cloud contact centre solution designed to enhance collaboration with agents and elevate customer experiences. It features skills-based routing, supports various digital and voice channels seamlessly, provides customer journey analytics, and incorporates conversational AI for self-service tasks and automated call management.
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GCI NETWORK SOLUTIONS LIMITED
Operator Connect as a service allows you to Leverage your Microsoft Teams deployment to make and Receive PSTN Calls Via Nasstar- hosted SBC infrastructure. Through the iPilot Portal, you can quickly and easily manage users.
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OSTRATTO LTD
Google Workspace Business Plus is available for up to 300 users, licence includes Google Vault. Workspace Business Plus has 5TB storage, enhanced security and auditing of user activity. Workspace Business Standard functionality + Google Meet: Real-time Language translations, Live Meeting transcripts, Attendance tracking. Security: Vault, Advanced Endpoint Management. Reseller: Ostratto
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ICS.AI LTD
The SMART AI IT Support Copilot is a generative AI solution that enhances user self-service 24/7, reducing costs. Pre-trained on your data covering all IT services, the Copilot delivers a grounded personalised solution, which continuously improves through supervised learning, backed by a proven business case and <six months ROI.
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PCI Pal
PCI Pal® Agent-assisted phone-based payments, utilises DTMF (Dual Tone Multi Frequency) masking technology to provide companies with a secure way of handling payments by phone without bringing their environments in scope of PCI DSS. Allowing merchants complete flexibility to enable their customers to click to pay or speak to pay.
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ICS.AI LTD
Enhance live chat with AI-driven support, seamlessly integrating human handover for complex queries. SMART Live Chat reduces agent load, speeds up resolutions, and improves satisfaction by intelligently managing interactions from AI to human, managed via by Microsoft Teams for seamless communication.
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ALERT CASCADE LIMITED
Alert Cascade sends multi-channel alerts in seconds, with rapid, real-time feedback via live reports. Optional modules include information hotlines, automated workflows, document storage, and on call alerting. Communicate quickly, track outcomes, and recover from incidents faster, by closing the communication loop with Alert Cascade.
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INTUITY COMMUNICATIONS LIMITED
An enterprise-level, omnichannel cloud contact centre solution designed to enhance collaboration with agents and elevate customer experiences. It features skills-based routing, supports various digital and voice channels seamlessly, provides customer journey analytics, and incorporates conversational AI for self-service tasks and automated call management.
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tootoot ltd
Stribe is a staff survey and employee voice platform, paired with an expert people science team. We make a significant difference for the organisations we work with, improving employee voice, enhancing culture, and providing valuable insights that create a great place to work.
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GROUP ED LIMITED
GroupEd offers a cloud-based school management information system (MIS) designed for simplicity and efficiency. Streamline your administrative tasks, enhance communication, and access insights for improved decision-making.
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EBO.AI (UK) LTD
The EBO solution guides patients and visitors effectively, ensuring they have access to the right information or services at the right time. The product can handle:
- Service and department navigation
- Specialist referrals
- Educational resources
- Patient portal guidance
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Cyberlab
Cloud Voice is a hosted business telephone service. It provides an extensive range of features via an easy-to-use web portal, helping you work better together and connect you with your people