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Kerv Experience Limited
Genesys Cloud delivers a feature-rich omnichannel contact centre solution for customer engagement. The modern intuitive UI provides advanced routing of omnichannel interactions, AI, speech-enabled IVR, Workforce Management, Quality Management, social channels and reporting. The solution delivers a full suite of telecommunication, consultancy, implementation and support services for improved digital experiences.
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DATACTICS LIMITED
Datactics Augmented Data Quality platform enables public sector organisations to automate data preparation, data quality, data integration and enrichment processes. It is used as a foundation to build a reliable base of information for more accurate analytics / AI models / LLMs and ultimately deliver improved and more efficient services.
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Ada Mode
Ada Mode support industrial asset operators/owners, OEMs and government bodies with the development, adoption and deployment of data science, AI and machine learning to drive industrial decarbonisation. We build bespoke AI and ML applications, served through our Atlas platform, to improve industrial performance and organisational efficiency.
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SAP UK Ltd
SAP Analytics Cloud is a cloud-based SaaS solution that combines planning, business intelligence, and predictive analytics in a single product. It connects to data from all applications and has functionality to deliver both financial and non-financial planning and budgeting.
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MLL Telecom Ltd.
MLL’s contact centre as a service (CCaaS) is based on Liberty Converse CX, an AI powered advanced omnichannel CCaaS solution. Converse CX enables the management and reporting of customer engagements using telephony, email, chat, SMS, and social channels, with multiple ways to connect the contact centre depending on your requirements.
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DATASUMI LTD
Datasumi's Personalised Learning Pathways (AI service) transforms education by utilising student data to create customised learning experiences. Analysing performance metrics, strengths, weaknesses, and interests, this innovative technology designs personalised pathways that improve educational results. This approach enables students to develop crucial skills, promoting a tailored and meaningful learning atmosphere.
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Pegasystems Limited
Pega is a low-code platform for AI-powered decisioning and workflow automation. We enable organisations to get work done using apps that are secure, scalable, governed, and maintainable. We offer solutions for business process management, digital process automation, and customer/citizen engagement.Process Mining is a key part of the platform.
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INTUITY COMMUNICATIONS LIMITED
An intuitive, Direct Routing-as-a-Service solution, based on Azure, seamlessly integrates native PSTN calling into Microsoft Teams through the 8x8 XCaaS platform. It offers access to local PSTN replacement in nearly 60 countries. 8x8 calling plans offer various unmetered outbound calling choices for up to 48 international destinations.
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DATASUMI LTD
Our Automated Translation Services offer sophisticated AI-driven solutions to enhance communication between languages, tailored explicitly for diplomatic documents and correspondence. We leverage state-of-the-art technology; this service guarantees quick and precise translations. These services aid in global engagements and assist in simplifying cross-cultural communication.
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DATASUMI LTD
An advanced solution utilising natural language processing (NLP & LLM) technologies to generate brief yet thorough summaries of extensive documents at an unmatched speed. Featuring accelerated information retrieval, better knowledge retention, and increased productivity across various applications, this groundbreaking method transforms our interactions with large volumes of data.
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INTUITY COMMUNICATIONS LIMITED
A purpose-built solution, certified through the Microsoft Operator Connect program, that quickly enables native PSTN connectivity in Microsoft Teams and increases admin efficiency. The service is powered by the 8x8 XCaaS platform to provide reliable and flexible calling options and DID numbers for Microsoft Teams Phone users in 20 countries.
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IOCO SOLUTIONS LIMITED
Cloudera Enterprise is a modern platform for machine learning and analytics, optimized for the cloud. iOCO as a Cloudera partner act as a Subscription Reseller, Training Provider and Hosted Cloud Provider.
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KERV DIGITAL LIMITED
Use Dynamics Customer Service to provide personalised service to customers in any channel. Customer service teams can use a single unified view of data when managing cases, access a centralised knowledgebase for support information. Use insights to monitor performance metrics to make informed decisions based on trends / activities.
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Verint Systems Inc.
An add-on to Engagement Data Management (EDM – listed separately), the PII Redaction Bot provides redaction of Personally Identifiable Information (PII) from recordings.
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DATASUMI LTD
Our Dynamic Content Generation tool for Communications uses Generative AI algorithms to create personalised content for internal and external communications within government agencies. This innovative GenAI technology customises messages for specific audiences, ensuring their relevance and effectiveness. It fundamentally transforms the way you engage with your stakeholders.
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INTUITY COMMUNICATIONS LIMITED
XCaaS supports Unified Communications services through 8x8’s X Series user plans (X1-X4), offering telephony, voicemail, messaging, group chat, video meetings, call recording, AI-powered analytics, internet fax and more. Each user licence includes a calling plan that provides zone-based unmetered calling to domestic and international destinations.
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EXTRA TECHNOLOGY LIMITED
We resell Expert.ai's Natural Language Programming Tool which is able to read unstructured data, such as emails, understanding the meaning and context.
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Britannic Technologies
Zoom is a single-pane-of-glass UC platform designed to streamline connectivity, and foster dynamism for individuals and enterprise. Zoom encompasses team chat functionalities, telephony services, virtual meetings, omnichannel contact-centre capabilities, interactive whiteboarding features, workspace management tools, and AI solutions. These offerings empower hybrid teams to bolster collaboration and increase productivity levels.
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Brightwire
Brightwire's Artificial Intelligence based forms processing engines allows PDFs, emails and other documents to have data extracted easily and pushed automatically into other systems.
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Espire Infolabs Ltd
Espire Advanced Analytics,BI/AI/ML services for all Organisations that help improve business productivity and make strategic Business decisions with powerful dashboards. These data integration solution helps in business decision using technologies like BI & Analytics (MSBI - Power BI, Analysis Service, AzureSynapse), Snowflakes,Data Sciences/AI (Python, R, AzureML , Azure Cognitive services).
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Geomant
Buzzeasy is an all in one collaboration and customer engagement platform
Buzzeasy provides a feature-rich omnichannel environment that connects back-office staff with front-line agents. Employees can collaborate and serve customers on the same platform, spending less time switching between tools and applications.
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Insight
XCaaS supports Unified Communications services through 8x8’s X Series user plans (X1-X4), offering telephony, voicemail, messaging, group chat, video meetings, call recording, AI-powered analytics, internet fax and more. Each user licence includes a calling plan that provides zone-based unmetered calling to domestic and international destinations.
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UST Global Pvt Ltd
UST provides RPA reselling and managed services like process automation feasibility analysis, design, development/ implementation and production support for multiple RPA tools like UiPath, Automation Anywhere, Blue Prism and Power Automate
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Ve3 Global Ltd
This service empowers organizations to harness cutting-edge data science innovations like Machine Learning, Natural Language Processing, and Artificial Intelligence for enhanced information and insights from their datasets. It eliminates concerns about infrastructure, development, and skillset investments typically required for such advancements.
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Ve3 Global Ltd
VE3's an Artificial Intelligence-powered RPA (Robotic Process Automation) solution, facilitating the management, automation, and integration of repetitive digital processes. It mimics user behavior and enhances its capabilities through learning, enabling intelligent automation with decision-making abilities.
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4net Technologies Ltd
FourNet offers omni-channel contact centre services from a native cloud contact centre solution, with a world class, expert implementation and support. It combines the AI-powered, collaborative WebEx Contact Centre platform with strategic, expert consultation and flexible levels of service from a Gold Certified Cisco Master Collaboration Partner.
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IBI Group UK Ltd
Travel-IQ is an internationally-proven, advanced traveler information system that provides real-time traffic event management for agencies and real-time multimodal journey planning to the public.
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DATASUMI LTD
Our automated Contract Analysis and Compliance tool is a cutting-edge solution that leverages natural language processing and machine learning to guarantee adherence to regulations and enhance the effectiveness of your legal operations. This efficient approach conserves time and resources while minimising stress by delivering a smooth experience.
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Axon Public Safety UK Limited
Fusus by Axon is an open ecosystem that integrates all public safety assets. It can integrate with any data source, such as pulling in public and private video feeds by utilising and unifying existing equipment. It enables public safety personnel to function more efficiently creating a common operating picture.
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GLOBAL 4 COMMUNICATIONS LIMITED
Unified Communications service from 8x8's X Series (1-8). Full communications solution, including telephony, voicemail; collaboration via web chat, video, email, IM, conference calls, data sharing, online meetings; call recording, customer analytics, internet fax. Call plans, per user per month: UK local, national and mobile numbers. Universal Teams Messaging. Increased productivity.