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AGILISYS LIMITED
Agilisys in partnership with 8x8 offer XCaaS. This service delivers UCaaS, CCaaS and CPaaS services from VoIP telephony (X-Series X1), full voice, chat, and video collaboration up to contact centre. 8x8’s omnichannel contact centre includes skills-based routing, self-service automation, AI, media-recording, analytics and dashboard reporting, customisable wallboards, quality-management and open-API-integration.
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Virsae UK Ltd
VSM keeps the technology that underpins customer interactions running flawlessly.
We provide our partners and customers with insights via:
Proactive alerting (alarms, events, threshold breaches),Tailorable thresholds, Real-time dashboards, Historic reports, Interactive drill-down troubleshooting.
VSM uses the latest in Artificial Intelligence and Machine Learning to identify and resolve issues quickly.
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Phonehub IO Ltd
Prison Voicemail is an award-winning service improving prisoner-family ties by enabling the exchange of two-way voicemails and live calls through the existing prison phone system. The service is used across prisons in England, Wales, Scotland, and Queensland, Australia.
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BT PLC
Collaboration and Calling suite of services hosted in the Cisco cloud
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Wordskii Labs
How do people with language barriers contact you?
Wordskii Connect is a revolutionary telephony service that enables non-English speaking service users to contact you via telephone through a professional interpreter.
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Zoom Video Communications, Inc.
Zoom Contact Center is an omnichannel contact centre that’s optimised for video and integrated into the Zoom experience, helping customers connect over video, voice, SMS, email, web chat, and social channels. Zoom Contact Center can operate as a standalone customer experience or integrate into an existing digital presence.
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4Sight Communications Ltd
An Enterprise-grade, omnichannel customer experience management platform hosted from a private cloud call centre. Voice Contact Centre, Video Contact Centre, Email Contact Centre, SMS Contact Centre with Social Media Integration. Advanced Agent Reporting and detailed Management Reports. Our all-in-one Contact Centre solution improves customer interaction, on their preferred device.
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SOFTCAT PLC
XCaaS supports Unified Communications services through 8x8’s X Series user plans (X1-X4), offering telephony, voicemail, messaging, group chat, video meetings, call recording, AI-powered analytics, internet fax and more. Each user licence includes a calling plan that provides zone-based unmetered calling to domestic and international destinations.
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MLL Telecom Ltd.
MLL’s Voiceline+ service offers a direct replacement for analogue and digital ISDN30. A competitively priced hosted VoIP solution providing an alternative to legacy single-line PSTN landlines, Voiceline+ allows Buyers to continue to use existing telephone handsets, with the advantage of adding a soft client any smart device.
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Exchange Communications Installations Ltd
Avaya Experience Platform (AxP) CCaaS provided by Exchange is a subscription-based hosted contact centre as a Service solution running on the Microsoft Azure UK public cloud platform. It has an open API-first architecture that enables clients to customise and integrate the solution into any existing infrastructure.
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CHESS ICT LIMITED
Cloud Voice Contact is a cloud-based contact centre solution designed specifically to work with Chess Cloud Voice. Provides conjoined experience and shared features for contact centre agents. Cloud Voice Users easily set-up within the online portal. Perfect for organisations who want to make it easier for customers to engage.
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Atlantic Data
Atlantic Data's Disclosures service offers organizations an online platform for processing, administering, and managing criminal record checks for staff, volunteers, and other personnel. Connecting directly to the DBS through its eBulk service. Disclosures includes a robust suite of management tools to support organizations in managing and overseeing these checks.
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GCI NETWORK SOLUTIONS LIMITED
Teamwork Analytics from Nasstar is a software driven insight tool that proactively measures, collates detailed usage and activity data of your Microsoft Teams environment. Through a series of agile reports, provides instant visibility of adoption, utilisation levels, trends, actionable insights, helping enterprises drive collaboration improvement initiatives and greater business value.
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Phonehub IO Ltd
Hydrax is a cloud managed, ultra-secure locked-down operating system for mobile devices such as tablets and phones, enabling them to be used by prisoners and prison staff in custodial environments without the risk of abuse. It has been fully penetration tested and deemed fit for use in prisons.
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Windsor Telecom Limited
Windsor Cloud Telephony is a complete, secure solution. Feature-rich and device agnostic. It is easy to administer and manage your telephony, features and assets with an intuitive cloud control panel. Track performance with our call stats package. Move away from dated and expensive phone systems to an agile scalable environment.
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SOFTCAT PLC
8x8 Meetings are integral to the Unified Communications services provided through 8x8's X Series user plans. These services support video-based meetings, events, and team collaboration, featuring functionalities like whiteboarding for enhanced interaction and productivity.
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Netpremacy Limited
A Google Meet Hardware license works alongside Google Meet Hardware devices and Google Workspace Resources Calendars. It makes the set-up and running of remote video meetings a quick and easy experience. It is required for Google Meet Hardware to work with Google Workspace editions seamlessly via Calendar integration. Reseller: Netpremacy
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Armour Comms
Secure enterprise video conferencing, screen sharing and in-app messaging for iOS/ Android devices. Documents and chats associated with conference call benefit from the trusted security of the Armour mobile platform. Unity uses MIKEY-SAKKE IBE. Participants on a call can be certain that only other invited attendees can join the conference.
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BOXXE LIMITED
Microsoft Teams Premium is an offering that builds on the current Teams experience with additional features that help make Teams meetings even more personalized, intelligent, and protected. It also enables premium capabilities for additional meeting scenarios, including Virtual Appointments and webinars.
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SOFTCAT PLC
XCaaS supports Unified Communications services through 8x8’s X Series user plans (X1-X4), offering telephony, voicemail, messaging, group chat, video meetings, call recording, AI-powered analytics, internet fax and more. Each user licence includes a calling plan that provides zone-based unmetered calling to domestic and international destinations.
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SCB Global Ltd
OPTO4UC provides a resilient on-site and cloud-based full communications solution with collaboration features such as web chat, video, email, IM, conference calls, data sharing, online meetings; call recording, customer analytics, internet fax. Option for UK bundled minutes, per user/month.
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Acceleraate Limited
Zoom is an all-in-one collaboration platform that makes connecting easier, and more dynamic for people and businesses. Zoom's Team Chat, Phone, Meetings, Contact Center, Workspace, and AI solutions help hybrid teams collaborate and get more done. Acceleraate provides a fully managed service for Zoom inclusive of licensing and managed services.
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Charterhouse Voice & Data
XCaaS supports Unified Communications services through 8x8’s X Series user plans (X1-X4), offering telephony, voicemail, messaging, group chat, video meetings, call recording, AI-powered analytics, internet fax and more. Each user licence includes a calling plan that provides zone-based unmetered calling to domestic and international destinations.
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SEARCHABILITY (NS&D) LIMITED
We provide technically qualified resource, resource augmentation and SoW across a range of Service offerings.
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Business Systems (UK) Ltd
NICE ContactEngine proactive conversational AI starts and runs intelligent conversations with your customers, transforming operational efficiency and costs. Remove assumptions about the needs, wants, and actions of the customers that don't contact you. Engage customers in long-duration conversations, through multiple milestones and channels, delivering 90% success (aka containment).
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VE3 GLOBAL LTD
Phone System in Office 365 gives you PBX capabilities, but without the complicated and expensive equipment. Phone System allows you to replace your existing on-premises PBX system with a set of features delivered from Office 365 that is tightly integrated into your cloud experience.
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Atlantic Data
Atlantic Data's Disclosures service offers organizations an online platform for processing, administering, and managing criminal record checks for staff and volunteers. This service connects directly to the DBS through its efficient eBulk service. Disclosures includes a suite of management information to support organizations in managing and overseeing these checks.
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INTUITY COMMUNICATIONS LIMITED
8x8 CPaaS empowers clients to seamlessly integrate real-time communications such as voice, chat, bots, and video into their current business applications. With low-code options and pre-packaged use-case templates, 8x8 simplifies the process, facilitating easy access and implementation of these API-based integrations.
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Vodafone Limited
Vodafone storm® LITE™ is a secure enterprise-grade omni channel cloud contact centre platform, with voice and digital channel interaction management. This CCaaS solution is Microsoft Teams certified, includes reporting and call recording and is accessible through a single, browser-based interface.
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ENTSERV UK LIMITED
DXC’s Private 4.9G\ 5G Strategy and Design Service can support a customers ambition to complement or replace existing wired and Wi-Fi network solutions to provide reliable, secure and ubiquitous connectivity covering both indoor and outdoor campuses.