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NEC SOFTWARE SOLUTIONS UK LIMITED
A Digital Mailroom service for both physical and electronic incoming documents. Client post is delivered to our centre where it is converted to a digital image, referenced and then transferred electronically to the relevant client environment. Service can include document storage and destruction.
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Farthest Gate Limited
The Liberator Job Management System software solution is a market leading module forming part of the Liberator suite of products.Liberator JMS can be used independently of other Liberator products. It is very easy to set up, configure and use and offers clients and their customers great efficiencies.
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VERSEONE GROUP LTD
Our self-service portal for social housing providers allows residents to serve themselves, to pay their bills, log repairs and manage their account via a mobile-first browser or via a mobile app. This reduces call centre traffic and allows your customer service staff to provide higher levels of care to others.
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Meritec Limited
Our service provides a smart, modern responsive website underpinned by a powerful and flexible Umbraco content management system (CMS). This intuitive platform enables rapid content generation with easy to change presentation templates and interface objects. We develop our websites to focus on the User Experience (UX) and WCAG2.1 compliance.
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Hootsuite Inc
Track agents' availability (away states)
Monitor performance in real time
Set SLAs
Track conversation actions with audit trails
Give agents real-time insights
Create custom metrics reports
Detect a contact's language in Inbox 2.0
Connect a chatbot to Inbox 2.0
Convert calls to messages (WhatsApp IVR deflection)
Connect with Zendesk
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CORE TECHNOLOGY SYSTEMS (U.K.) LIMITED
Core sales capabilities , including lead and opportunity management, product, price list, and order management, sales group management functionality. Also includes rights to Unified Service Desk, Microsoft Social Engagement, Voice of the Customer, Mobile Offline Sync, Gamification, and Microsoft PowerApps capabilities. https://www.microsoft.com/en-gb/dynamics365/sales
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NAIMURI LIMITED
Our user researchers provide expertise in working with users (through interviews, surveys, workshops and focus groups) to understand their needs, pain points and ambitions to inform high-quality software design.
Our UX designers create meaningful experiences for users, resulting in effective and enjoyable products which achieve business value for customers.
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PLACECUBE LIMITED
Modern, flexible, scalable intranet enabling colleagues and partners across teams, departments, and external organisations to connect, communicate and collaborate. Improve employee engagement and increase productivity with an intuitive, personalised experience. Role-based permissions, enterprise search and easily usable tools enable speedy discovery of information, two-way communication, and knowledge sharing.
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Novoville Ltd
Our solution allows you to design your own chatbots, and deploy them on multiple interfaces without having to get an IT professional involved.You can deploy the chatbots on many different channels: your website or a partner’s, your app or the dedicated Novoville mobile app, even on Facebook Messenger or WhatsApp.
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Charterhouse Voice & Data
Liberty Converse CX is an AI powered advanced omnichannel contact centre as a service (CCaaS) solution. Converse CX enables the management and reporting of customer engagements using telephony, email, chat, SMS, and social channels, with multiple ways to connect the contact centre depending on your requirements.
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Commify UK Limited trading as VOODOO and Esendex
Using the Esendex SMS and WhatsApp portal, you can market and send campaigns to your customers, sending bespoke SMS and WhatsApp offers or thousands/millions of standard SMS. Use SMS shortcodes and keywords to track campaigns, giving real-time feedback on the success.
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ZESTY LIMITED
Zesty is a patient engagement platform that transforms interactions between patients and care teams. Through integration with most leading PAS/EPR/Diagnostic systems it provides smart appointment management, paperless letters, targeted questionnaires, timely patient information, and integrated video consultations leading to clinical workflow efficiencies and enhanced patient engagement along entire care pathways.
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BEYOND HOLDINGS LIMITED trading as Evouchers/Wonde
A simple, secure, and efficient platform to distribute vouchers, pre-paid cards, or employee benefits to recipients via SMS, Email, App, or Post.
Any organisation can use Evouchers.com to provide Groceries/Food, Clothing, Home Goods, Entertainment, Electrical Goods, Utilities/Energy, Cash-Out, Bespoke Vouchers, Local Vouchers, Postal Vouchers, Restaurants, Books, Travel etc.
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Me Learning Ltd
Our specialist team of script-writers, instructional designers and technical developers have been creating digital / e-learning courses for the Public & Private Sector for over 14 years. High-quality content at a cost-affordable price using recognised and industry standard course authoring tools to meet specific Customer requirements and learning outcomes
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Cyber Media Solutions Ltd.
Theseus: Integrated Health and Wellbeing is a complete solution for integrated lifestyle services and local authority public health teams. It supports integrated health and wellbeing self-assessments, a health improvement directory and comprehensive case management of internal and externally delivered services including Stop Smoking, health coaches, physical activity and weight management.
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SUREVINE LIMITED
Collaborating confidently on your most valuable information across organisational, technical and geographical boundaries gives your organisation a strategic advantage. For 15 years Surevine has specialised in software solutions for seamless collaboration across trust boundaries, wherever you are, and no matter how sensitive your information.
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Optus Homes
OptusApp is the powerful tenant self-serve solution designed by social landlords, for social landlords. A license service offering a turnkey solution accessed by landlords on demand and integrated solution in landlord's own branding. No need for long term binding contracts.
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Red Ant Digital
A cloud platform-as-a-service for applications, with a particular focus on data collection, ingestion, integration and orchestration. Typical use cases include pharmacovigilance for monitoring drug safety/adverse drug reactions, device incidents and vigilance, at-scale data collection, backend services for consumer-facing webforms, websites and mobile apps, or other datacentric developments.
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CEOX SERVICES LTD
Ceox’s Microsoft Power Apps in Teams enables Public Sector Organisations to build engaging business applications within Microsoft Teams. The low-code data platform enables the creation of Canvas Apps connected to Dataverse for Teams without leaving the Teams Interface. Empower your workforce, automate tasks, streamline process and deliver efficiencies.
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BRIDGEALL LIMITED
Azure Synapse is the flagship data solution and is key to any Azure data platform. Synapse is a data warehouse where you can store, transform your data and build clear links with your reporting tools.
Azure Synapse is highly scalable and flexible and supports big data processing and AI models.
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Syrenis Ltd
SMART, a secure cloud stakeholder management system for classifying and communicating with stakeholders (GDPR Compliant); classify using tags, map and track change in stakeholders’ attitudes, use dynamic web forms, automate responses, use broadcast email/SMS facilities, create engagement programmes, plus secure document collaboration, social-media management and full virtual press office module.
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NEC SOFTWARE SOLUTIONS UK LIMITED
NEC Revenues and Benefits is a web service, on a relational person and property database, ensuring core information is held once and shared across all relevant records. It is open for integration, with integral workflow management. It is configurable and accommodates large/small administrations and shared services.
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OPEN LINE VITALY LIMITED
Our Vitaly Platform enables clinical teams to manage numerous patients in an outpatient or virtual ward setting, while offering quality care to individuals. Our solutions are designed to replace routine, time-based follow-up appointments and visits with needs-based appointments and systematic monitoring.
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CDW LIMITED
In addition to the Free features, P1 lets your hybrid users access both on-premises and cloud resources, supports advanced administration, such as dynamic groups, self-service group management, Microsoft Identity Manager (an on-premises identity and access management suite) and cloud write-back capabilities, which allow self-service password reset for your on-premises users.
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BOOMERANG I-COMMS LTD
Build Intelligent multichannel messaging into existing software to drive automation into communication processes and reduce manual effort. A messaging API that allows broadcast messaging, targeted messaging, 2-way SMS, voice, and email messaging and appointment management from your own software. ISO-27001, Cyber Essentials and Cyber Essentials Plus accredited
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W3 PARTNERSHIP LIMITED
Smarter Integration is an innovative AWS-cloud offering from W3Partnership, designed to provide a fully managed integration capability for systems integration. Smarter Integration provides a faster, efficient, managed solution that offers customers a service which can be managed by W3Partnership or self-service via a GUI interface. A true cloud service.
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GRANICUS-FIRMSTEP LIMITED
govDelivery is a digital communications solution providing email marketing, campaigns, internal communications, text, two-way text, alerts, RSS and social media integration. govDelivery offers personalisation, automation, targeted messaging, high deliverability, best-in-class security, advanced analytics, customised templates and a network of 16 million+ UK subscribers to help organisations reach segmented audiences.
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Europa Technologies Limited
viaEuropa Address Validation and Verification is a service to help manage the capture and processing of up-to-date address data. It supports reference data from Royal Mail (PAF), AddressHub (enhanced PAF) and Ordnance Survey (AddressBase and NGD Address theme). Capture, validate and verify addresses with speed and ease.
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Esuasive
Esuasive Housing Domestic Abuse and Safeguarding is a core component of Esuasive Housing, a complete, modular, preconfigured solution for Housing Associations and Local Authority landlords, fully customisable and extensible, and built on the Microsoft Dynamics 365 and Power Apps platform.
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WM Reply
Track the Return on Investment as Citizen Developers embrace the Power Platform and produce applications that help save money, time and resources across your organisation. By upskilling, have a range of Adoption and Change Management programmes that help you drive awareness, foster Champions and nurture development programmes.