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1187 results found

1187 results found in Lot 2: Cloud software in the category Contact management

  • Infreemation - Complaints and feedback

    Digital Interactive Ltd

    Infreemation - complaints, compliments, questions and correspondence case sofware

  • Cloudoko Hub

    CLOUDOKO LTD

    Cloudoko Hub enables access to a single customer record. It helps your organisation improve its customer service by employing “Connectors” to back-office APIs to retrieve their records and present them in a unified view consumable by your website or CRM. The service works in conjunction with Cloudoko Forms.

  • Insight - Salesforce Hyperforce Service Cloud

    INSIGHT DIRECT (UK) LTD

    Transform customer service with a single view of a customer's activity and tools for field service, messaging, bots, voice, social service and AI in workflow. Work faster and more productively across all channels on one platform making customer service frictionless, improving your efficiency and customer satisfaction whilst reducing costs. SFDCHI2024GC14

  • Verint Interaction Wrap-Up BOT

    Verint Systems Inc.

    Verint® Interaction Wrap-Up BOT uses generative AI to listen to the call and then provide a written summary of that call for use in agent notes and CRM systems.

  • Microsoft Dynamics 365 Business Central Services

    IMPERF CONSULTING LIMITED

    Dynamics 365 Business Central is Microsoft’s all in one business application. Dynamics 365 Business Central unifies ERP and CRM capabilities allowing you to run your entire business with intelligent applications that work seamlessly together in the cloud. Dynamics 365 Business Central also integrates with Windows, Office 365, PowerBI and PowerApps.

  • Infreemation - Smoke Free / Stop Smoking case management system

    Digital Interactive Ltd

    Infreemation is an advanced online cloud based application for processing the patients journey when trying to stop smoking. The application supports appointments, automated messages of encouragement, referrals, evouchers, Fagerstrom Tolerance Scale and custom forms

  • Dotdigital

    Dotdigital

    Dotdigital is an cross-channel marketing automation platform and services provider that already helps 4,000+ brands devise successful, personalized marketing campaigns across multiple channels (email, SMS, social, live chat, and more). Paired with its Microsoft Dynamics 365 CRM integration, marketers are able to deliver cohesive, end-to-end experiences that achieve results.

  • Esuasive Housing - Dynamics 365 / Power Apps for Housing Associations

    Esuasive

    Esuasive Housing is a complete, modular, preconfigured solution for Housing Associations and Local Authority landlords. Built on Microsoft Dynamics 365 and the Power Apps platform, fully customisable and extensible, and running in the Microsoft Cloud, Esuasive Housing is the platform for digital transformation and service innovation in the housing sector.

  • Zoho Voice: Business telephony solution for efficient communication and collaboration

    Zoho Corporation Limited

    Zoho Voice: Complete business communications via Cloud telephony and contact centre solutions. Ensure seamless business operations by making incoming and outgoing calls over VOIP and WebRTC. This service offers call centre features like Call Groups, multi-level IVR, Call Recording, Call Monitoring.

  • Dynamics 365 Customer Service CRM

    VISIMEDIA LTD

    VisiMedia specializes in delivering comprehensive Microsoft 365 solutions tailored for the UK government and public sector. Our offerings include CRM design and build, advanced communication tools, collaborative platforms, and cybersecurity enhancements. We ensure compliance with UK data protection laws, facilitating efficient, secure, and collaborative work environments.

  • Web Forms and Self-Service

    Meritec Limited

    SaaS suite of self-service forms which can be purchased pre-configured, or custom built to your workflow requirements. Seamlessly embedded within existing websites in a responsive and accessible format. Solution integrates with back-office systems to support automated business processes. Form builder facilitates service requests, transactions, scheduling, and other customer contact points.

  • Liberator Parking Permits

    Farthest Gate Limited

    The Liberator Parking Permits solution is a market leading module forming part of the Liberator suite of products.Liberator Parking Permits can be used independently of other Liberator products. It is very easy to set up, configure and use and offers clients and their customers great efficiencies.

  • Cloud Applications Development & Delivery

    MOSAIC ISLAND LTD

    Enterprise Java software / system development, integration, delivery and support of cloud based applications. Includes migration of 3rd party java applications to cloud within 'lift & shift replatforming and re-engineering' approaches.

  • Salesforce Sales Cloud

    XMA LIMITED

    Supporting government’s drive for intelligent revenue generation and comprehensive stakeholder management, Salesforce’s citizen 360 allows tracking of relationships, activities and tasks and easy process automation. From stakeholder to grant and opportunity management, empower your teams to collaborate and succeed, boosting productivity with trusted AI, whilst comprehensive reporting provides transparency. SFDCX2024GC14

  • The Ellucian CRM Suite

    Ellucian

    The CRM Suite is a powerful tool designed specifically for higher education. It enables institutions to effectively recruit, enrol, support, and retain students while also building meaningful relationships with alumni. The suite comes with pre-built integrations with vital systems, customisable workflows, and task management features, which help improve productivity.

  • Eduframe

    Drieam B.V.

    Eduframe is the Continuing Professional Development (CPD) Storefront & SIS for Canvas VLE. Universities, business schools & government use Eduframe to provide CPD education, enabling them to provide a cutting edge end-to-end learning experience for non-traditional learners, from course catalogue & student registration, to certificate awarded.

  • Jadu Connect - Case and Workflow Management

    JADU CREATIVE LIMITED

    Jadu Connect is a web-based customer experience management solution that helps you deliver a digital customer service platform through real-time collaborative case management. It enables business users to own and manage digital service delivery.

  • Arcus Disabled Facilities Grants

    ARCUS GLOBAL LIMITED

    Arcus Disabled Facilities Grants is a scalable cloud-solution built on Salesforce platform. It enables Private Sector Housing teams to manage all aspects of housing assistance including application, validation, processing of DFGs, grant and loan applications through reusable core components such as workflow and alerts for management of finance, contractors, inspections.

  • Workpro HR and Employee Relations case management software

    Computer Application Services Limited t/a Workpro

    Track, resolve and report HR cases, HR investigations and employee relations cases in one secure system. 24 configurable case types including Disciplinary, Grievance, Sickness, Absence and Performance. Clear process steps, templates and targets. Compliant, consistent case handling. Reporting and performance monitoring improves control and analysis. Integrates with main HR systems.

  • Liberator Pavement License

    Farthest Gate Limited

    The Liberator Pavement License solution is a market leading module forming part of the Liberator suite of products. ALiberator Pavement License can be used independently of other Liberator products. It is very easy to set up, configure and use and offers clients and their customers great efficiencies.

  • ABBYY Vantage

    INPUTE TECHNOLOGIES LIMITED

    ABBYY Vantage is a next-generation Intelligent Document Processing platform that provides cognitive services and trained skills using AI to understand business documents and extract meaning and insights in a human-like manner. This no-code platform empowers citizen developer to accelerate digital transformation

  • Causeway Alloy

    Causeway Technologies Limited

    An operational asset and environmental services management solution that manages assets, services, people, to streamline operations and automate complex processes across services including highway, road and linear networks, street lighting and electrical assets, drainage, water, coastal, green space, arboreal, cleansing, waste, recycling, signage, structures and other physical assets.

  • Charity CRM Software

    Authentic Digital

    UK based sheepCRM is a cloud-based Customer Relationship Management (CRM) and fundraising platform designed for charities that collect donations and membership subscriptions. sheepCRM offers an all in one solution to enhance donor and member engagement, and improve operational efficiency.

  • Suppeco AI Interpreter SRM

    SUPPECO LIMITED

    Supplier Relationship Management Cloud Software. Supplier Contract Management Cloud Software. Suppeco leverages the potential in relationships to solve key challenges facing the customer-supplier ecosystem

  • OpusConsult - planning policy consultation platform

    JDi Solutions

    Opus Consult, an intuitive digital engagement platform, with specific planning policy Local Plan features that make light work of managing public consultations. Enabling Local Authorities to maximise community reach and engagement; efficiently analyse and report on data; collaborate throughout the process; increase productivity and reduce costs to deliver Local Plans.

  • Salesforce Hyperforce CRM Cloud

    XMA LIMITED

    For users requiring combined capabilities of both Salesforce Service and Sales Clouds, provides class-leading Automation and Service Management in a single license. Sales allows you to track relationships, manage activities and opportunities. Service provides for management of Cases, Complaints, Contact Centres or Back Office teams and processes. SFDCHX2024GC14

  • MRI HomeSwapper

    MRI SOFTWARE LIMITED

    HomeSwapper, a cloud-based mutual exchange solution designed to help tenants find a home swap. Provides tenants with the tools to arrange their own swaps (including MultiSwaps). Reduces void times and costs. Landlords access a suite of admin and reporting tools in their back-office environment. Agora Insights data warehouse reporting.

  • Phone Validation

    Data8 Ltd.

    Our service is a fast and efficient method to validate that telephone numbers are live. Our solution works by integrating in real-time with the telephone network, using our own custom hardware and software configuration to verify the number is live and will ring.

  • Re-Leased: Property & Asset Management Software

    Re-Leased Software Company UK Limited

    Re-Leased is a cloud-based property management solution used to centralise all your valuable property data. Designed to enhance efficiency and reduce risks around core operations (lease management, compliance, maintenance) whilst providing key insights into your portfolio. Integrations with accounting and ERP platforms, streamline all financial management of your properties.

  • AireEd -Student Information Management System

    AIRE LOGIC LIMITED

    AireEd is an intuitive Student Information Management system designed for Universities and Higher education to enable streamlining of processes and efficient student management. Bringing critical data about your students to your fingertips for those who need it.