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Arcus Global Limited
Arcus Trading Standards is a flexible and intuitive cloud-based solution helping Trading Standard's practitioners manage all aspects of their work including inspections, investigations, monitoring, enforcement, providing advice, and managing evidence. The included mobile app supports full access and offline remote working. Enabling officers and teams to work efficiently and effectively.
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LIGHTNING SOCIAL VENTURES LTD
Lightning Reach Accept is a financial support portal which enables people to find and apply for a wide range of personalised support in one place. Organisations can set up applications to their support schemes, using best-in-class technology to streamline administration, gather data and engage a wide range of users.
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BOXXE LIMITED
Hootsuite is a social media management, engagement, monitoring and listening platform. It enables organisations to collaboratively deliver social media strategies across departments and social networks from one secure, web-based and mobile dashboard. Hootsuite integrates with existing systems, helping organisations to more effectively inform and engage with communities through social media.
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Civica UK Limited
CFRMIS, our strategic fire risk management system provides comprehensive auditing and operational intelligence to help fire and rescue services minimise risk to the public and fire crews
Key capabilities include: Technical and Community Fire Safety, Operational Intelligence, Vulnerable Persons, Online Services, Safelincs integration.
60% UK Fire/Rescue services use CFRMIS.
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BEYOND HOLDINGS LIMITED trading as Evouchers/Wonde
Wonde’s innovative School Edusync is a Electronic document and records management (EDRM) tool that provides a secure and automated way to provision school Learning Management Systems (LMSs) such as Google-Workspace, Microsoft-SDS, and Apple School Manager with data from a schools MIS, automatically creating, updating and deleting users, groups and classrooms.
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NEC SOFTWARE SOLUTIONS UK LIMITED
The NEC Public Access Solution (PAS) is an efficient self-service internet solution, available 24x7, that enables members of the public to safely and securely view information relating to their Traffic Offence and that has been processed by the National PentiP Solution.
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Digital Interactive Ltd
Infreemation - complaints, compliments, questions and correspondence case sofware
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Cloudoko
Cloudoko Hub enables access to a single customer record. It helps your organisation improve its customer service by employing “Connectors” to back-office APIs to retrieve their records and present them in a unified view consumable by your website or CRM. The service works in conjunction with Cloudoko Forms.
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Insight
Transform customer service with a single view of a customer's activity and tools for field service, messaging, bots, voice, social service and AI in workflow. Work faster and more productively across all channels on one platform making customer service frictionless, improving your efficiency and customer satisfaction whilst reducing costs. SFDCHI2024GC14
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Verint Systems Inc.
Verint® Interaction Wrap-Up BOT uses generative AI to listen to the call and then provide a written summary of that call for use in agent notes and CRM systems.
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Digital Interactive Ltd
Infreemation is an advanced online cloud based application for processing the patients journey when trying to stop smoking. The application supports appointments, automated messages of encouragement, referrals, evouchers, Fagerstrom Tolerance Scale and custom forms
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Dotdigital
Dotdigital is an cross-channel marketing automation platform and services provider that already helps 4,000+ brands devise successful, personalized marketing campaigns across multiple channels (email, SMS, social, live chat, and more). Paired with its Microsoft Dynamics 365 CRM integration, marketers are able to deliver cohesive, end-to-end experiences that achieve results.
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Digital Modus Ltd
Land Charge related solutions for Local Authorities. Built on Salesforce's Public Sector Solutions suite to streamline customer applications through any channel. Delivered via intuitive tools to capture all required information with efficient case management, progress tracking, communications, and flexible payment fulfilment.
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Esuasive
Esuasive Housing is a complete, modular, preconfigured solution for Housing Associations and Local Authority landlords.
Built on Microsoft Dynamics 365 and the Power Apps platform, fully customisable and extensible, and running in the Microsoft Cloud, Esuasive Housing is the platform for digital transformation and service innovation in the housing sector.
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Zoho Corporation Limited
Zoho Voice: Complete business communications via Cloud telephony and contact centre solutions. Ensure seamless business operations by making incoming and outgoing calls over VOIP and WebRTC. This service offers call centre features like Call Groups, multi-level IVR, Call Recording, Call Monitoring.
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VISIMEDIA LTD
VisiMedia specializes in delivering comprehensive Microsoft 365 solutions tailored for the UK government and public sector. Our offerings include CRM design and build, advanced communication tools, collaborative platforms, and cybersecurity enhancements. We ensure compliance with UK data protection laws, facilitating efficient, secure, and collaborative work environments.
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Meritec Limited
SaaS suite of self-service forms which can be purchased pre-configured, or custom built to your workflow requirements. Seamlessly embedded within existing websites in a responsive and accessible format. Solution integrates with back-office systems to support automated business processes. Form builder facilitates service requests, transactions, scheduling, and other customer contact points.
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Farthest Gate Limited
The Liberator Parking Permits solution is a market leading module forming part of the Liberator suite of products.Liberator Parking Permits can be used independently of other Liberator products. It is very easy to set up, configure and use and offers clients and their customers great efficiencies.
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Mosaic Island
Enterprise Java software / system development, integration, delivery and support of cloud based applications. Includes migration of 3rd party java applications to cloud within 'lift & shift replatforming and re-engineering' approaches.
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XMA Limited
Supporting government’s drive for intelligent revenue generation and comprehensive stakeholder management, Salesforce’s citizen 360 allows tracking of relationships, activities and tasks and easy process automation. From stakeholder to grant and opportunity management, empower your teams to collaborate and succeed, boosting productivity with trusted AI, whilst comprehensive reporting provides transparency. SFDCX2024GC14
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Digital Modus Ltd
Digital Modus Supplier Relationship Manager (SRM) provides a module to advertise procurements, facilitating successful tenders. This includes onboarding suppliers, dynamic dashboards to monitor performance metrics in real-time, ensuring compliance with KPI Tracking and continuous improvement. Alongside the SRM service, it ensures compliance with procurement legislation and best practices.
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Ellucian
The CRM Suite is a powerful tool designed specifically for higher education. It enables institutions to effectively recruit, enrol, support, and retain students while also building meaningful relationships with alumni. The suite comes with pre-built integrations with vital systems, customisable workflows, and task management features, which help improve productivity.
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JADU CREATIVE LIMITED
Jadu Connect is a web-based customer experience management solution that helps you deliver a digital customer service platform through real-time collaborative case management. It enables business users to own and manage digital service delivery.
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Arcus Global Limited
Arcus Disabled Facilities Grants is a scalable cloud-solution built on Salesforce platform. It enables Private Sector Housing teams to manage all aspects of housing assistance including application, validation, processing of DFGs, grant and loan applications through reusable core components such as workflow and alerts for management of finance, contractors, inspections.
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Computer Application Services Limited t/a Workpro
Track, resolve and report HR cases, HR investigations and employee relations cases in one secure system. 24 configurable case types including Disciplinary, Grievance, Sickness, Absence and Performance. Clear process steps, templates and targets. Compliant, consistent case handling. Reporting and performance monitoring improves control and analysis. Integrates with main HR systems.
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Farthest Gate Limited
The Liberator Pavement License solution is a market leading module forming part of the Liberator suite of products. ALiberator Pavement License can be used independently of other Liberator products. It is very easy to set up, configure and use and offers clients and their customers great efficiencies.
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INPUTE TECHNOLOGIES LIMITED
ABBYY Vantage is a next-generation Intelligent Document Processing platform that provides cognitive services and trained skills using AI to understand business documents and extract meaning and insights in a human-like manner. This no-code platform empowers citizen developer to accelerate digital transformation
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Causeway Technologies Limited
An operational asset and environmental services management solution that manages assets, services, people, to streamline operations and automate complex processes across services including highway, road and linear networks, street lighting and electrical assets, drainage, water, coastal, green space, arboreal, cleansing, waste, recycling, signage, structures and other physical assets.
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Authentic Digital
UK based sheepCRM is a cloud-based Customer Relationship Management (CRM) and fundraising platform designed for charities that collect donations and membership subscriptions. sheepCRM offers an all in one solution to enhance donor and member engagement, and improve operational efficiency.
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TRANSUNION INTERNATIONAL UK LIMITED
Public level, bureau, geodemographic data and more, are used to create TransUnion’s propensity to pay and propensity to contact scores, used alongside CallTrace. It is also possible to create bespoke scores using custom analytical models, specific to client portfolios. These scores enable observable optimisation of collection and recoveries strategies.