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CDW LIMITED
Microsoft's SaaS services allows users to connect to and use cloud-based applications over the Internet across Modern Work & Security and Dynamics 365 & PowerPlatform service platforms.
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SmartSurvey Limited
SmartSurvey's CX Insights provides deep analysis of customer behaviour and preferences, empowering organisations to enhance customer satisfaction and loyalty through precise, data-driven insights.
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XMA LIMITED
Transform customer service with a single view of a customer's activity and tools for field service, messaging, bots, voice, social service and AI in workflow. Work faster and more productively across all channels on one platform making customer service frictionless, improving your efficiency and customer satisfaction whilst reducing costs. SFDCHX2024GC14
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Zipporah Ltd
Zipporah's solution brings together all core booking needs into a single system combining functionality from the Room, Sport and Generic Appointment systems. From meeting rooms to 5-a-side pitches or customer service appointments all in single customer led solution. Create your own booking process steps to suit the complexity you need.
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ROCKTIME LIMITED
Rocktime's verso™ Short term Letting Licensing software for Scotland accounts for Scottish legislation. Used as a stand alone system or fully integrated, verso™ can be tailored to mirror and improve your internal processes. Powering local government licensing schemes, verso™ is a leading option for property licensing.
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INSIGHT DIRECT (UK) LTD
For users requiring combined capabilities of both Salesforce Service and Sales Clouds, provides class-leading Automation and Service Management in a single license. Sales allows you to track relationships, manage activities and opportunities. Service provides for management of Cases, Complaints, Contact Centres or Back Office teams and processes. SFDCHI2024GC14
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PANLOGIC LIMITED
•Survey, micro-data collection
•Time use unit / productivity data collection
•Questionnaire data collection
•Fully accessible to WCAG 2.2 AA
•Mobile responsive
•White-label front-end based on PHP CMS
•Self-serve mechanism
•Graphical and data outputs including csv downloads
•Anonymised and pseudonymised DPA protected personal data
•Fieldwork data partners (as required)
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Abavus.co.uk
Our Freedom of Information (FOI) module enables local authorities to process and manage all of their FOI, SAR, EIR, and Complaints submissions digitally. The module is designed with efficiency and automation in mind, with artificial intelligence (AI) built-in to enable rapid summaries and responses.
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Ascendant Solutions
Ascendant Portal combines data sets both public and private to assist with reduction of property fraud and error, identification of liable parties, duration of occupancy and identification of financial vulnerability.
Identify unregistered properties, unlicensed HMOs with listings for rent or sale, values, ownership and occupant changes. Increases New Homes Bonus
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S8080 LIMITED
Umbraco cloud hosted CMS for Welsh / English bilingual digital services and websites. S8080's GDPR compliant Umbraco CMS platform securely handles Welsh language, CRM, integrations, single sign-on, forms and workflow. Umbraco content management system is open-source, easy to use, yet powerful. Mobile, accessible and designed to your bilingual user’s needs.
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CEOX SERVICES LTD
Power App to improve Public Sector employees’ compliance with corporate gifts, benefits and hospitality policies. Enables entry through user-friendly Microsoft Power App interface. Submissions for giving and receiving corporate gifts or hospitality, can be setup to be reviewed above customisable limits, and data exported to reports for management and compliance.
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RAPID INFORMATION SYSTEMS LIMITED
Rapid is an easy to use open source platform for creating powerful web, mobile, and form applications. It lowers the skillset required to build applications and supports collaboration, re-use and sharing, radically reducing development time and cost. It is highly flexible and any integration is possible.
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CEOX SERVICES LTD
Ceox’s Microsoft Power Apps Development & Support enables Public Sector Organisations to build and maintain Business Applications using Power Apps. Build engaging business applications and inspire organisations using Power Apps, Power Automate, Power BI and Power Virtual Agents. Empower your workforce, automate tasks, streamline processes and deliver customer satisfaction.
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BRIDGEALL LIMITED
Empower your leaders to obtain rapid insight from employees, customers and citizens. Create and publish a range of different survey types to maximise response rates and drive meaningful business change.
Run spot surveys, track employee pulse, get feedback from kiosks, run in-depth traditional surveys. Reach out, learn, and improve.
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MOTOROLA SOLUTIONS UK LIMITED
Pronto is the most widely deployed mobile Policing solution in the UK. The service integrates with national and local systems, optimising information management in operational Policing, getting intelligence to the point of need, enabling efficiencies in the back-office and optimal workflow into partner agencies and the criminal justice system.
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GMO GLOBALSIGN LIMITED
GlobalSign's Digital Signing Service (DSS) provides you with compliant, identity-based digital Signatures and Seals for your employees and organisation. GlobalSign does all of the technical/compliance parts in our eIDAS-accredited infrastructure for your Digital Signatures and Seals. Use our REST API for signing workflow integration to easily implement Signatures and Seals.
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Medallia, Inc.
Public service providers can seamlessly integrate contact centre interaction and citizen service events into the Medallia Government Cloud. This provides real-time experience data, wider reach to citizens, and more qualitative data to improve the customer experience to all the people it serves.
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Getech Limited
Google Workspace is a suite of collaborative productivity apps that offer your organisation enterprise-grade features, including email, shared calendars, online document editing and storage, video meetings and more. We also offer archive licenses to provide access to a users data once their account has been archived at reduced cost.
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CEOX SERVICES LTD
Ceox’s Intelligent Automation Services enable Public Sector Organisations to use Artificial Intelligence (AI) and Robotic Process Automation (RPA) to create business workflows. Use NextGen AI and Microsoft’s Power Automate, to build secure and scalable Automation, enabling the automation of mundane tasks, freeing team members up to perform higher-value activities.
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Abavus.co.uk
Our Contact Centre module is a hosted Customer Relationship Management application. Designed for use in public sector organisations, the module provides an easy to use and fully featured CRM system that fully integrates into all other My Council Services modules, and offers easy integration with other systems.
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CDW LIMITED
Exchange Online Kiosk is suited for deskless workers to provide business class email, contact management and calendaring services with up to 2Gb per user. Includes anti-malware and spam filtering. Access is also provided to Shared Mailboxes and Group Mailboxes.
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BOOMERANG I-COMMS LTD
Boomcast delivers Broadcast conversational messaging, 2-way SMS, voice, and email bulk communications. Our multi-channel messaging can automatically match responses and deliver them to your email. Schedule automated messaging campaigns across individuals or dynamic groups and create inbound SMS, email, and voice campaigns. ISO-27001, Cyber Essentials and Cyber Essentials Plus accredited
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HAYMAN.DEV LTD
Asset management and tracking is a multiplatform, multi-device driven system for information control for tomorrow. We listen and drive off the shelf or bespoke requirements to record, track, audit and report of your data. Providing you with a blended approach to giving you the needed information at hand.
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CONNECT INTERNET SOLUTIONS LIMITED
Our Umbraco Content Management System service provides flexible, end-to-end, access-from-anywhere website content management with hosting. Using .NET open source Umbraco and honed through many years' website development and delivering CMS services to the public sector, this modular, scalable, affordable solution suits websites, intranets/extranets.
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HOME CONNECTIONS LETTINGS LIMITED
Non-profit company providing bespoke social housing (needs) SaaS including Accessible Housing Registers, Choice Based Lettings (CBL), Homelessness Prevention and Case Management, Direct Lettings, Mutual Exchange, Temporary Accommodation, Move-on via Homefinder UK, Domestic Abuse survivor relocation, Section 5 Referrals, E-Learning, smartphone apps. Built-in workflow, e-communications, CRM, fraud detection and document management.
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Lateral
Lateral Technology has been a cloud-based technology provider of software since 2009. Lateral offers workflow automation, task management, automated communication of texts, emails, calls and letters. Lateral is known for its flexibility servicing multiple councils for a variety of CRM use-cases.
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Stopford Information Systems
Stopford's online appointment booking and diary management system allows councils to offer online appointment booking for council services, including pest control appointments.
As a bespoke solution, the system can be configured to the requirements of the organisation, enabling custom admin features, diaries, calendars, and online fields.
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Farsight Consulting Ltd
An end-to-end cloud-based social housing service for local authorities and social housing providers. The service simplifies things for users and reduces the burden on housing staff and citizens, with extensive workflows to identify/verify citizens’ identity; and to capture and verify personal/household information to determine eligibility for social housing.
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Big Blue Door Ltd
We specialise in migrating data from older versions of Drupal into the latest releases, and from other CMS systems (WordPress, Joomla, SharePoint, Umbraco and wider .Net platforms) into Drupal 8. We migrate data, including metadata and formatting, and provide a full content cutover as standard for your new Drupal website.
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ARCUS GLOBAL LIMITED
Deliver citizen-first digital experiences. Build connected government interactive websites, self-service portals, and applications. Make it easy for citizens to submit forms, search knowledge, access their data and take action. Launch and adapt scalable experiences fast using clicks or code and extend with a broad ecosystem of easy-to-use tools. SFDCA2024GC14