-
Commonplace Digital Ltd.
Commonplace's digital community engagement and consultation platform is for cities, government, housing, energy, net-zero, transport and planning. Mobile optimised and trusted by millions, it maximises diverse participation through transparency, interactive maps, visual surveys and co-design tools. Simple setup and AI-powered dashboards save time and money through realtime insight and reporting.
-
AWTG LIMITED
Kai is based on innovative A.I. technology called Kai. Kai can recognise spoken and written human language, comprehend intent, and provide a response that emulates natural human conversation. Kai offers assistance to any enterprise interested in utilising AI within their operations, even without the expertise of an IT specialist.
-
Arrow Business Communications Limited
A secure cloud based telephony service utilising Mitel PBX software and handsets. Customers can add Contact Centre functionality, Compliant call recording, Call Analytics, Remote workers, mobile and soft clients and collaboration tools. The service is managed, monitored around the clock and customers can manage services via an online portal.
-
Townbase
Scalable and easy to use Townbase HomePage is designed with simplicity and mobile world in mind. Build web pages within days packed with advanced user & content management systems, curation&moderation tools and crowdsourcing features. It lets you design brand, link to transactional systems, manage&maintain your digital presence cost effectively& collaboratively
-
DATASUMI LTD
Our automated financial data analysis service enables organisations to utilise advanced algorithms and data processing techniques to simplify evaluating intricate financial information and detect patterns, trends, and anomalies with unmatched precision. This groundbreaking solution equips decision-makers to make informed decisions by retrieving trustworthy insights from complex financial datasets.
-
IOCO SOLUTIONS LIMITED
SMAX is OpenText' next generation Service Management unified platform and portal. An analytics-driven service management automation solution for managing the entire service portfolio and service lifecycle within and beyond IT. SMAX enables automation, accelerates agent productivity, reduces ticket volumes and time to resolution whilst increasing user adoption and satisfaction.
-
Cisilion Limited
"Liberty Converse delivers advanced omni-channel contact centre management and reporting of customer engagements using telephony, email, chat, SMS, and social channels, with multiple ways to connect the contact centre depending on your requirements.
These are:
Calls over PSTN
SIP Trunk to User VoIP PBX
Netcall Cloud IP PBX
MS Teams"
-
Agilisys Ltd
Agilisys in partnership with 8x8 offer XCaaS. This service delivers UCaaS, CCaaS and CPaaS services from VoIP telephony (X-Series X1), full voice, chat, and video collaboration up to contact centre. 8x8’s omnichannel contact centre includes skills-based routing, self-service automation, AI, media-recording, analytics and dashboard reporting, customisable wallboards, quality-management and open-API-integration.
-
Open Sky Data Systems
OpenSky’s Gov360 Data Science as a Service (DSaaS) covers business and data understanding, data preparation, modelling, evaluation, deployment, consultancy and support for data science & artificial intelligence (AI) services and machine learning (ML). Providing trusted and self serving data driven evidence for policy makers.
-
FITFILE GROUP LIMITED
Automated data de-identification for reversible pseudonymisation or irreversible anonymisation that minimises re-identification risk while maximising the analytical utility of the data.
-
datalanguage
Tagmatic is a Machine Learning SaaS platform for sophisticated text classification that works with dictionaries, taxonomies, vocabularies and knowledge graphs. Language agnostic, it works out of the box and trains on the fly. It includes services for Text Classification, Named Entity Recognition and Entity Relationship Prediction.
-
Hostcomm Limited
CXCortex is an AI customer service agent that performs customer service autonomously using AI through a variety of channels such as email, chat, SMS and phone calls. The main purpose of CXCortex is to provide; email, voice & chat assistance, call recording analysis, CX analytics, AI quality assurance.
-
IQVIA LTD.
IQVIA's NLP/Linguamatics - >20 years of expertise in democratising access to NLP in healthcare and life science/awarded 2023 best AI breakthrough in Healthcare-innovative work in identifying Social Determinants of Health from unstructured medical records/empowering organisations to free insights trapped in documentation/patient information; expandable/modifiable platform/out-of-the-box capabilities/most flexible/customisable NLP offering on market.
-
Ada Mode
Ada Mode support industrial asset operators/owners, OEMs and government bodies with the development, adoption and deployment of data science, AI and machine learning to drive industrial decarbonisation. We build bespoke predictive maintenance applications, served through our Atlas platform, to support efficient, safe and effective decommissioning of legacy assets .
-
CDW Limited
Secure user inboxes, adopt a proactive security posture, and save time on email security operations. Our cloud-native email security platform crawls the Internet to stop phishing, Business Email Compromise (BEC), and email supply chain attacks. With deep integrations into Microsoft and Google environments and workflows.
-
DATASUMI LTD
Datasumi offers a cutting-edge text generation service that employs secure generative AI models to create accurate and coherent content for multiple applications, including reports, articles, summaries, and official documents. Our pioneering service utilises AI technology to optimise content creation workflows for government entities, ensuring high-quality results.
-
Townbase
Townbase Accommodation Guide is an 'all-in-one' local guide to different accommodation options regardless of which booking systems, tools and services individual accommodation providers have chosen to use. It is agnostic to where purchase is made or where the content comes from.
-
WHITESPACE GLOBAL LIMITED
Natural language interface, utilising LLMs, that provides in-depth researching, reporting, insight generation and analysis, extracting relevant information from large data sources. Queries both internal and publicly available information to corroborate data sources. Searches/queries are obfuscated to ensure security, and insights presented in organisational report formats with interactive knowledge graphs.
-
Billigence
Matillion offers cloud-based data integration platforms either as PaaS (Matillion ETL) or as SaaS (Data Productivity Cloud),that help businesses move data to cloud warehouses and transform it (ETL/ELT). It offers drag-and-drop UI, pre-built connectors,and data transformation components to get data ready for analysis,data quality improvements and improves time to insights.
-
Zoom Video Communications, Inc.
Zoom Contact Center is an omnichannel contact centre that’s optimised for video and integrated into the Zoom experience, helping customers connect over video, voice, SMS, email, web chat, and social channels. Zoom Contact Center can operate as a standalone customer experience or integrate into an existing digital presence.
-
Ada Mode
Ada Mode support industrial asset operators/owners, OEMs and government bodies with the development, adoption and deployment of data science, AI and machine learning to drive industrial decarbonisation. We build bespoke AI and ML applications, served through our Atlas platform, to improve the performance of wind, tidal, AD and solar assets.
-
Softcat Limited
XCaaS supports Unified Communications services through 8x8’s X Series user plans (X1-X4), offering telephony, voicemail, messaging, group chat, video meetings, call recording, AI-powered analytics, internet fax and more. Each user licence includes a calling plan that provides zone-based unmetered calling to domestic and international destinations.
-
Capricorn Ventis Ltd.
Capventis is the longest standing partner in Europe of the leading insight platform provider Qualtrics, which specialises in eXperience Management (XM). Listen to what customers and employees are telling you, analyse their feedback using conversational analytics and create action plans to improve their eXperiences.
-
Boost AI AS
The boost.ai conversational AI platform powers 550+ Virtual Agents worldwide in 30+ languages. Proprietary Natural Language Understanding algorithms allow it to handle 10,000+ intents while maintaining resolution rates above 90%, making it the choice of Enterprises. Fast Deployment and High accuracy powered by advanced Generative AI features.
-
Exchange Communications Installations Ltd
Avaya Experience Platform (AxP) CCaaS provided by Exchange is a subscription-based hosted contact centre as a Service solution running on the Microsoft Azure UK public cloud platform. It has an open API-first architecture that enables clients to customise and integrate the solution into any existing infrastructure.
-
Brightwire
Power Virtual Agents provide self service facilities to your internal and external clients, allowing them to ask natural language questions and get the system to provide information resources for the user.Useful for automatic common helpdesk scenarios, Power Virtual Agents allows your internal support teams to focus on more complex tasks.
-
TORTUS AI LTD
TORTUS is an ambient listening to a consultation for clinicians and instant generation of a summary and letter documentation. Improving consultation times by 25%, doubling the quality of documentation, and improving clinician and patient engagement.
-
UNBLUR SL.
Unblur helps front-line first responders (Fire Service, Law Enforcement, Civil Protection, SAR...)to make safer and faster decisions in the field. IRIS Core, our Incident Command software provides greater Situation Awareness supporting the decision making, team coordination, and easy & transparent post-incident reporting.
-
Barbour Logic
Chatbot Max is a virtual agent that advises drivers about their Penalty Charge Notice (PCN), resolving issues without motorists having to write in. Powered by our triple-award-winning parking ‘brain’ with over 1000 policy settings. Fully developed and effective from day one. Can help many motorists simultaneously and 24/7.
-
TSO - The Stationery Office
TSO has built a fully managed publishing platform. Its software components can vary to meet different specific requirements and budgets. It is compatible with the requirements of regulators and providers of best practice professional guidance. The platform can be delivered through different commercial models i.e. SaaS and subscription-based model.