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1202 results found

1202 results found in Lot 2: Cloud software in the category Contact management

  • MRI HomeSwapper

    MRI SOFTWARE LIMITED

    HomeSwapper, a cloud-based mutual exchange solution designed to help tenants find a home swap. Provides tenants with the tools to arrange their own swaps (including MultiSwaps). Reduces void times and costs. Landlords access a suite of admin and reporting tools in their back-office environment. Agora Insights data warehouse reporting.

  • Phone Validation

    DATA8 LIMITED

    Our service is a fast and efficient method to validate that telephone numbers are live. Our solution works by integrating in real-time with the telephone network, using our own custom hardware and software configuration to verify the number is live and will ring.

  • Re-Leased: Property & Asset Management Software

    Re-Leased Software Company UK Limited

    Re-Leased is a cloud-based property management solution used to centralise all your valuable property data. Designed to enhance efficiency and reduce risks around core operations (lease management, compliance, maintenance) whilst providing key insights into your portfolio. Integrations with accounting and ERP platforms, streamline all financial management of your properties.

  • AireEd -Student Information Management System

    AIRE LOGIC LIMITED

    AireEd is an intuitive Student Information Management system designed for Universities and Higher education to enable streamlining of processes and efficient student management. Bringing critical data about your students to your fingertips for those who need it.

  • GovBook | Sports Pitch Booking System

    BOOKINGLAB LIMITED

    We've co-created a Sports Pitch and Facility Booking System for councils. This industry-leading booking system automates booking management, resourcing, reporting, pricing/payments, and notifications for any bookable sports facility, including sports pitches/courts/venues and sporting events. The system delivers an accessible, end-to-end booking journey with customisable booking rules, guidance messaging, and workflows.

  • Salesforce Hyperforce Lightning Experience Cloud

    XMA LIMITED

    Deliver citizen-first digital experiences. Build connected government interactive websites, self-service portals, and applications. Make it easy for citizens to submit forms, search knowledge, access their data and take action. Launch and adapt scaleable experiences fast using clicks or code and extend with a broad ecosystem of easy-to-use tools. SFDCHX2024GC14

  • Experian Data Management with Address Validation

    EXPERIAN LIMITED

    Experian Address Validation is a real-time API that makes it easy to verify and enrich addresses around the world. It is easy to integrate into websites, CRM systems and any other software applications. Enrichment data includes business information, delivery point and property identifiers, geocodes, consumer demographics, government and health insights.

  • Arcus Built Environment

    ARCUS GLOBAL LIMITED

    Built on the Salesforce Platform, assists Local Authorities to manage all activities: Planning Applications, Enforcements, Appeals, Obligations, Listed Buildings and Heritage Assets, Tree Preservation Orders, Building Control Applications, Dangerous Structures, Local Land Charges Register, Local Land Charges Searches. Offers full end-to-end digital solution from submissions, through consultation, publishing and collaboration.

  • Infreemation - Correspondence

    DIGITAL INTERACTIVE LIMITED

    Infreemation is an advanced online cloud based application for processing customer correspondence. This module can process comments, suggestions m general correspondence (enquiry/questions) and feedback

  • Verint Channel Automation

    VERINT SYSTEMS UK LIMITED

    Verint Channel Automation enables you to deliver asynchronous customer-centric experiences across any channel. Verint Channel Automation equips the workforce with a single pane experience for customer engagement, unifying interactions, and channels with humans and bots working together to optimize every interaction and provide a seamless, cross-channel experience while accelerating ROI.

  • Esuasive Housing Property Asset Management

    Esuasive

    Esuasive Property Asset Management is a core solution component of Esuasive Housing, a complete, modular, preconfigured solution for Housing Associations and Local Authority landlords, fully customisable and extensible, and built on the Microsoft Dynamics 365 and Power Apps platform.

  • AppCheck

    SYNECTICS SOLUTIONS LIMITED

    AppCheck from the Cabinet Office National Fraud Initiative can help significantly reduce the number of application referrals organisations have to investigate. Using the AppCheck software will ensure that, from the outset, you have a validation and authentication process in place to minimise errors and costly investigations in the future.

  • Zendesk

    Capventis

    Capventis is a reseller and premier partner of Zendesk. Specialised in the implementation and optimisation for Zendesk for Customer Service, HR, ITSM, and complex use cases for customer-facing and internal teams. Zendesk is a SaaS platform that allows organisations to interact with their customers and employees, across any channel

  • Dynamics 365 for Field Service

    CANTARUS CRM LIMITED

    Microsoft Gold partners providing business analysis, development, training, consultancy, implementation and support for Dynamics 365. Microsoft Dynamics 365 specialists and licensing provider. FlexRM have extensive experience integrating Dynamics CRM with Veolia (CIS/Echo).

  • Microsoft Dynamics and Power Platform Cloud Services

    LEIDOS INNOVATIONS UK LTD

    Leidos offers comprehensive Microsoft Dynamics and Power Platform Cloud Services, meticulously aligning with your strategic cloud objectives. Our end-to-end services span system analysis, design, and integration to development, customisation, and ongoing support. We specialise in tailored solutions that enhance public sector operations and drive effective digital transformation across organisations.

  • Consulting services for provisioning SaaS applications to the Cloud

    AI4PROCESS LTD

    We provide consulting services to configure low-code application building platforms such as Pega Infinity to create SaaS applications for customers to access via Cloud services.

  • IR Case Manager for the NHS - FOI, EIR, SAR, DPR and Complaints management

    Fivium Limited

    IR Case Manager for the NHS is specifically designed for NHS bodies with low volume or simple case management needs. Process Freedom of Information requests, Subject Access Request, Complaints, Enquiries & Compliments in one simple and ease to use system.

  • Cisco Webex Contact Centre by Nasstar

    GCI NETWORK SOLUTIONS LIMITED

    Webex Contact Center offers a next-generation omnichannel cloud platform for customer interactions. AI-powered virtual agents make it simple for customers to communicate while providing options for fast and easy 24/7 self-service, with seamless transition to live agents. This secure, scalable solution minimises upfront costs while driving innovation and flexibility.

  • EBO eForms

    EBO.AI (UK) LTD

    EBO's eForms solution represents a step change from 'dumb' onlines forms to 'intelligent', conversation-based data collection Uniquely, this is done by leveraging the Conversational Form Design functionality in the product. Through deployed Virtual Assistants the product efficiently gathers forms data across specialties and processes.

  • Insight - Salesforce Hyperforce GOV.UK Frontend

    INSIGHT DIRECT (UK) LTD

    Generate web pages, forms, guided processes and public-facing services meeting accessibility obligations. Utilising GDS HTML and CSS with Web Components from Salesforce for Experience and Flow Builder IMPORTANT: You (not Salesforce) are responsible for the Service Standard; this solution assists with compliance but not commit to meeting any standard. SFDCHI2024GC14

  • EBI AI Studio conversational AI assistant platform

    EBI

    EBI.AI is a UK AI company with 10+ years experience. We use conversational AI to combine telephony, AI assistants and live chat for customer support solutions. Our Local Council customers have achieved 533% ROI, 20%+ YoY decrease in call volumes, 67% increase in CSAT and saved over £50,000 <6 months.

  • Pax-QR

    PAX SYSTEMS LTD

    PaxQR is our cloud-based school contract and passenger transport management system with QRoutes software included. Built for SEND transport and Mainstream passenger transport departments to deliver safe and efficient home to school transport. A modern, integrated passenger transport solution supporting operational management, financial outcomes and integrations with other software systems.

  • Arrow Talkdesk Contact Centre as a Service (CCaaS)

    ARROW BUSINESS COMMUNICATIONS LIMITED (Trading under the brand name ARO)

    Talkdesk CX Cloud is an end-to-end cloud native (CCaaS) solution incorporating a comprehensive suite of applications including customer self-service, omni-channel engagement, workforce engagement, employee collaboration and customer experience analytics. Talkdesk CX Cloud includes AI applications that automate customer self-service, empower agents, mitigate fraud, and operationalise AI that enables service transformation.

  • Amazon Connect Administrative Extensions

    Digital Space Managed Services Ltd

    Administrative extensions for users of Amazon Connect allowing enhanced features beyond those supplied, such as: Public Holiday & Temporary Closing, Emergency Messaging within your IVR, Accessible on-call groups, Group Voicemail, Allow& Block Listing of callers, Extensions & Personal Voicemail

  • Voice and Video calling via PC and App

    MAKE TIME COUNT TODAY LTD

    Ability to make Voice and Video calls securely from a web browser of phone based app. Calls can be recorded and logged Note: currently calls only to another platform user. Future plans to expand

  • TransUnion - Biometric Verification - TruValidate Document Verification and Facial Recognition

    TRANSUNION INTERNATIONAL UK LIMITED

    A web journey, web and mobile app SDK to integrate with app or submission API to deliver global GIID and biometric comparison via passive liveness and likeness checks. Assess the validity of GIIDs with signs of tampering and forgery. Full OCR capture and detailed output providing suggested responses also delivered.

  • TransUnion - Email Risk, Mobile Risk, Device Risk - TruValidate Risk Suite

    TRANSUNION INTERNATIONAL UK LIMITED

    TransUnion and TruValidate enable clients to undertake digital verification and risk assessment in real time. Three solutions exist. ‘Risk’ to assess the fraud risk of an email, mobile or device. ‘Trust’ to find associations between identities and emails and/or mobiles. Device ‘Authentication’ to link a device to a customer account.

  • Insight - Salesforce Experience Cloud

    INSIGHT DIRECT (UK) LTD

    Deliver citizen-first digital experiences. Build connected government interactive websites, self-service portals, and applications. Make it easy for citizens to submit forms, search knowledge, access their data and take action. Launch and adapt scaleable experiences fast using clicks or code and extend with a broad ecosystem of easy-to-use tools. SFDCI2024GC14

  • Consent Kit - Research CRM and Panel management

    CONSENT KIT LTD

    A CRM and participant management platform built specifically for user research, design research and Research Ops. Focusing on inclusive and accessible participant experiences Create powerful workflows to automate your research (research panels, communication, informed consent, data governance and scheduling) The infrastructure you need to run your own research at scale.

  • Google Voice for Workspace (Standard and Premier)

    GETECH LIMITED

    Google Voice offers a user-friendly phone solution that functions seamlessly across various devices, and integrates effortlessly with other Google Workspace applications. Google Workspace is a suite of collaborative productivity apps that offer your organisation enterprise-grade features, including email, shared calendars, online document editing and storage, video meetings and more