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HALO SERVICE SOLUTIONS LTD
An all-inclusive CRM solution and cloud-based service desk, HaloCRM delivers lightning-fast customer relationship management in an intuitive, codeless interface. HaloCRM supplies powerful, flexible best practise processes with Automation out-of-the-box. Our experienced, in-house CRM team provide frictionless service migrations, lower total ownership cost than legacy tools with concurrent licencing options available.
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Opus Telecoms
The Opus VCC, powered by Five9, is an intelligent CX Platform providing a comprehensive cloud-native, scalable, and secure suite that includes Contact Centre; Omnichannel Engagement; Workforce Engagement Management; innovative, practical AI and automation, and journey analytics that are embedded into the platform.
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EBO.AI (UK) LTD
The EBO Appointment Management module offers a seamless and user-friendly interface, enabling patients to:
• View upcoming appointments
• Cancel appointments
• Reschedule appointments
• Receive notifications/ reminders about new appointments and changes,
• Ask general questions about appointment procedures
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BT PLC
Collaboration and Calling suite of services hosted in the Cisco cloud
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Wordskii Labs
How do people with language barriers contact you?
Wordskii Connect is a revolutionary telephony service that enables non-English speaking service users to contact you via telephone through a professional interpreter.
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EBO.AI (UK) LTD
EBO delivers a sophisticated Virtual Assistant designed to efficiently address general enquiries from patients, accessible through a wide range of communication channels.
The Virtual Assistant comprehends and responds to diverse questions, encompassing topics such as standard visiting hours, specific service-related enquiries, medical procedures, and the hospital's approach to care delivery.
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Zoom Video Communications, Inc.
Zoom Contact Center is an omnichannel contact centre that’s optimised for video and integrated into the Zoom experience, helping customers connect over video, voice, SMS, email, web chat, and social channels. Zoom Contact Center can operate as a standalone customer experience or integrate into an existing digital presence.
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EYEV LIMITED
EyeV Referrals allows clinicians to send, triage, book and process referrals with ease, in an easy to use web platform.
It integrates with existing electronic patient records, patient administrations and reporting systems using open APIs which follow international standard such as FHIR and HL7.
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4Sight Communications Ltd
An Enterprise-grade, omnichannel customer experience management platform hosted from a private cloud call centre. Voice Contact Centre, Video Contact Centre, Email Contact Centre, SMS Contact Centre with Social Media Integration. Advanced Agent Reporting and detailed Management Reports. Our all-in-one Contact Centre solution improves customer interaction, on their preferred device.
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MLL Telecom Ltd.
MLL’s Voiceline+ service offers a direct replacement for analogue and digital ISDN30. A competitively priced hosted VoIP solution providing an alternative to legacy single-line PSTN landlines, Voiceline+ allows Buyers to continue to use existing telephone handsets, with the advantage of adding a soft client any smart device.
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2iC Limited
2iC TOOKIT product is a subscription-based service for software and systems engineers to quickly research, develop and test their own modular, open and interoperable systems. TOOLKIT provides customers with software and technical support services.
Included is the 2iC NODE Commercial off the Shelf software which underpins the 2iC software suite.
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CHESS ICT LIMITED
Cloud Voice Contact is a cloud-based contact centre solution designed specifically to work with Chess Cloud Voice. Provides conjoined experience and shared features for contact centre agents. Cloud Voice Users easily set-up within the online portal. Perfect for organisations who want to make it easier for customers to engage.
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SVL Business Solutions Ltd
SVL supplies enhanced direct routing/operator connect services to deliver connectivity to MS Teams users that allows PBX voice calling capability internally and externally in your organisation. A dedicated SBC is used to securely and resiliently deliver traffic via the internet from your MS Teams users to the telephony network.
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DEVONPORT ROYAL DOCKYARD LIMITED
The Enterprise Collaboration Service is a web based work-space hosted within the MOD secure cloud. The service can be used to manage, store and securely distribute information up to and including UK OFFICIAL-SENSITIVE classification. The service delivers secure Document Management, Business Process and Business Intelligence toolsets alongside Collaborative networking capability.
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GCI NETWORK SOLUTIONS LIMITED
Teamwork Analytics from Nasstar is a software driven insight tool that proactively measures, collates detailed usage and activity data of your Microsoft Teams environment. Through a series of agile reports, provides instant visibility of adoption, utilisation levels, trends, actionable insights, helping enterprises drive collaboration improvement initiatives and greater business value.
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PHONEHUB IO LTD
Hydrax is a cloud managed, ultra-secure locked-down operating system for mobile devices such as tablets and phones, enabling them to be used by prisoners and prison staff in custodial environments without the risk of abuse. It has been fully penetration tested and deemed fit for use in prisons.
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HALO SERVICE SOLUTIONS LTD
An ITSM solution and cloud-based service desk, HaloITSM delivers lightning-fast IT service management in an intuitive, codeless interface. HaloITSM supplies powerful, flexible ITIL processes and CMDB with Automation out-of-the-box. Our experienced, in-house ESM team provide frictionless service migrations, lower total ownership cost than legacy tools with concurrent licencing options available.
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Windsor Telecom Limited
Windsor Cloud Telephony is a complete, secure solution. Feature-rich and device agnostic. It is easy to administer and manage your telephony, features and assets with an intuitive cloud control panel. Track performance with our call stats package. Move away from dated and expensive phone systems to an agile scalable environment.
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Kick ICT
An experienced and trusted provider of datacentre services, we made a significant investment to upgrade our datacentre in 2019, delivering a state of the art, fully managed Nutanix hyper converged infrastructure hosting solution for our customers, with all the security and accessibility benefit this brings.
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SOFTCAT PLC
8x8 Meetings are integral to the Unified Communications services provided through 8x8's X Series user plans. These services support video-based meetings, events, and team collaboration, featuring functionalities like whiteboarding for enhanced interaction and productivity.
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DEVONPORT ROYAL DOCKYARD LIMITED
The SECRET Enterprise Apps Store utilises a web-based Virtual Desktop Infrastructure (VDI) to enable Government and industry partners to securely collaborate. Hosted on the SLI/SNI, the service provides a central repository for numerous COTS and bespoke Project, Programme and Engineering applications and avoids desktop interoperability issues.
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PRECISELY SOFTWARE LIMITED
EngageOne Communicate is an customer engagement platform for communication processes like customer onboarding, acquisition, retention, and servicing. The platform leverages customer data to reach consumers across channels like email, SMS, Video, Chat and IM. This unified approach to design, data management, delivery, and analytics, empowers business to drive business objectives.
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Armour Comms
Secure enterprise video conferencing, screen sharing and in-app messaging for iOS/ Android devices. Documents and chats associated with conference call benefit from the trusted security of the Armour mobile platform. Unity uses MIKEY-SAKKE IBE. Participants on a call can be certain that only other invited attendees can join the conference.
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BOXXE LIMITED
Microsoft Teams Premium is an offering that builds on the current Teams experience with additional features that help make Teams meetings even more personalized, intelligent, and protected. It also enables premium capabilities for additional meeting scenarios, including Virtual Appointments and webinars.
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SOFTCAT PLC
XCaaS supports Unified Communications services through 8x8’s X Series user plans (X1-X4), offering telephony, voicemail, messaging, group chat, video meetings, call recording, AI-powered analytics, internet fax and more. Each user licence includes a calling plan that provides zone-based unmetered calling to domestic and international destinations.
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SCB Global Ltd
OPTO4UC provides a resilient on-site and cloud-based full communications solution with collaboration features such as web chat, video, email, IM, conference calls, data sharing, online meetings; call recording, customer analytics, internet fax. Option for UK bundled minutes, per user/month.
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Acceleraate Limited
Zoom is an all-in-one collaboration platform that makes connecting easier, and more dynamic for people and businesses. Zoom's Team Chat, Phone, Meetings, Contact Center, Workspace, and AI solutions help hybrid teams collaborate and get more done. Acceleraate provides a fully managed service for Zoom inclusive of licensing and managed services.
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Charterhouse Voice & Data
XCaaS supports Unified Communications services through 8x8’s X Series user plans (X1-X4), offering telephony, voicemail, messaging, group chat, video meetings, call recording, AI-powered analytics, internet fax and more. Each user licence includes a calling plan that provides zone-based unmetered calling to domestic and international destinations.
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SEARCHABILITY (NS&D) LIMITED
We provide technically qualified resource, resource augmentation and SoW across a range of Service offerings.
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CriticalArc Ltd
Critical Arc, a global tech innovator, designs and delivers a distributed command and control solution, SafeZone™, which is revolutionising the way organisations manage day-to-day safety and security operations. SafeZone provides response teams with complete operational awareness, to enhance the protection of dispersed people, facilities, and assets, while delivering efficiency savings.