-
Zoom Communications, Inc
Zoom Contact Center is an omnichannel contact centre that’s optimised for video and integrated into the Zoom experience, helping customers connect over video, voice, SMS, email, web chat, and social channels. Zoom Contact Center can operate as a standalone customer experience or integrate into an existing digital presence.
-
EYEV LIMITED
EyeV Referrals allows clinicians to send, triage, book and process referrals with ease, in an easy to use web platform.
It integrates with existing electronic patient records, patient administrations and reporting systems using open APIs which follow international standard such as FHIR and HL7.
-
4Sight
An Enterprise-grade, omnichannel customer experience management platform hosted from a private cloud call centre. Voice Contact Centre, Video Contact Centre, Email Contact Centre, SMS Contact Centre with Social Media Integration. Advanced Agent Reporting and detailed Management Reports. Our all-in-one Contact Centre solution improves customer interaction, on their preferred device.
-
MLL TELECOM LTD.
MLL’s Voiceline+ service offers a direct replacement for analogue and digital ISDN30. A competitively priced hosted VoIP solution providing an alternative to legacy single-line PSTN landlines, Voiceline+ allows Buyers to continue to use existing telephone handsets, with the advantage of adding a soft client any smart device.
-
2IC LIMITED
2iC TOOKIT product is a subscription-based service for software and systems engineers to quickly research, develop and test their own modular, open and interoperable systems. TOOLKIT provides customers with software and technical support services.
Included is the 2iC NODE Commercial off the Shelf software which underpins the 2iC software suite.
-
CHESS ICT LIMITED
Cloud Voice Contact is a cloud-based contact centre solution designed specifically to work with Chess Cloud Voice. Provides conjoined experience and shared features for contact centre agents. Cloud Voice Users easily set-up within the online portal. Perfect for organisations who want to make it easier for customers to engage.
-
SVL BUSINESS SOLUTIONS LIMITED
SVL supplies enhanced direct routing/operator connect services to deliver connectivity to MS Teams users that allows PBX voice calling capability internally and externally in your organisation. A dedicated SBC is used to securely and resiliently deliver traffic via the internet from your MS Teams users to the telephony network.
-
DEVONPORT ROYAL DOCKYARD LIMITED
The Enterprise Collaboration Service is a web based work-space hosted within the MOD secure cloud. The service can be used to manage, store and securely distribute information up to and including UK OFFICIAL-SENSITIVE classification. The service delivers secure Document Management, Business Process and Business Intelligence toolsets alongside Collaborative networking capability.
-
GCI NETWORK SOLUTIONS LIMITED
Teamwork Analytics from Nasstar is a software driven insight tool that proactively measures, collates detailed usage and activity data of your Microsoft Teams environment. Through a series of agile reports, provides instant visibility of adoption, utilisation levels, trends, actionable insights, helping enterprises drive collaboration improvement initiatives and greater business value.
-
PHONEHUB IO LTD
Hydrax is a cloud managed, ultra-secure locked-down operating system for mobile devices such as tablets and phones, enabling them to be used by prisoners and prison staff in custodial environments without the risk of abuse. It has been fully penetration tested and deemed fit for use in prisons.
-
HALO SERVICE SOLUTIONS LTD
An ITSM solution and cloud-based service desk, HaloITSM delivers lightning-fast IT service management in an intuitive, codeless interface. HaloITSM supplies powerful, flexible ITIL processes and CMDB with Automation out-of-the-box. Our experienced, in-house ESM team provide frictionless service migrations, lower total ownership cost than legacy tools with concurrent licencing options available.
-
WINDSOR TELECOM LIMITED
Windsor Cloud Telephony is a complete, secure solution. Feature-rich and device agnostic. It is easy to administer and manage your telephony, features and assets with an intuitive cloud control panel. Track performance with our call stats package. Move away from dated and expensive phone systems to an agile scalable environment.
-
KICK ICT GROUP LIMITED
An experienced and trusted provider of datacentre services, we made a significant investment to upgrade our datacentre in 2019, delivering a state of the art, fully managed Nutanix hyper converged infrastructure hosting solution for our customers, with all the security and accessibility benefit this brings.
-
SOFTCAT PLC
8x8 Meetings are integral to the Unified Communications services provided through 8x8's X Series user plans. These services support video-based meetings, events, and team collaboration, featuring functionalities like whiteboarding for enhanced interaction and productivity.
-
DEVONPORT ROYAL DOCKYARD LIMITED
The SECRET Enterprise Apps Store utilises a web-based Virtual Desktop Infrastructure (VDI) to enable Government and industry partners to securely collaborate. Hosted on the SLI/SNI, the service provides a central repository for numerous COTS and bespoke Project, Programme and Engineering applications and avoids desktop interoperability issues.
-
PRECISELY SOFTWARE LIMITED
EngageOne Communicate is an customer engagement platform for communication processes like customer onboarding, acquisition, retention, and servicing. The platform leverages customer data to reach consumers across channels like email, SMS, Video, Chat and IM. This unified approach to design, data management, delivery, and analytics, empowers business to drive business objectives.
-
ARMOUR COMMUNICATIONS LIMITED
Secure enterprise video conferencing, screen sharing and in-app messaging for iOS/ Android devices. Documents and chats associated with conference call benefit from the trusted security of the Armour mobile platform. Unity uses MIKEY-SAKKE IBE. Participants on a call can be certain that only other invited attendees can join the conference.
-
BOXXE LIMITED
Microsoft Teams Premium is an offering that builds on the current Teams experience with additional features that help make Teams meetings even more personalized, intelligent, and protected. It also enables premium capabilities for additional meeting scenarios, including Virtual Appointments and webinars.
-
SOFTCAT PLC
XCaaS supports Unified Communications services through 8x8’s X Series user plans (X1-X4), offering telephony, voicemail, messaging, group chat, video meetings, call recording, AI-powered analytics, internet fax and more. Each user licence includes a calling plan that provides zone-based unmetered calling to domestic and international destinations.
-
SCB GLOBAL LTD
OPTO4UC provides a resilient on-site and cloud-based full communications solution with collaboration features such as web chat, video, email, IM, conference calls, data sharing, online meetings; call recording, customer analytics, internet fax. Option for UK bundled minutes, per user/month.
-
ACCELERAATE LIMITED
Zoom is an all-in-one collaboration platform that makes connecting easier, and more dynamic for people and businesses. Zoom's Team Chat, Phone, Meetings, Contact Center, Workspace, and AI solutions help hybrid teams collaborate and get more done. Acceleraate provides a fully managed service for Zoom inclusive of licensing and managed services.
-
CHARTERHOUSE VOICE & DATA LIMITED
XCaaS supports Unified Communications services through 8x8’s X Series user plans (X1-X4), offering telephony, voicemail, messaging, group chat, video meetings, call recording, AI-powered analytics, internet fax and more. Each user licence includes a calling plan that provides zone-based unmetered calling to domestic and international destinations.
-
SEARCHABILITY (NS&D) LIMITED
We provide technically qualified resource, resource augmentation and SoW across a range of Service offerings.
-
CRITICALARC LTD
Critical Arc, a global tech innovator, designs and delivers a distributed command and control solution, SafeZone™, which is revolutionising the way organisations manage day-to-day safety and security operations. SafeZone provides response teams with complete operational awareness, to enhance the protection of dispersed people, facilities, and assets, while delivering efficiency savings.
-
CDW LIMITED
Azure Active Directory (Azure AD) cloud-based identity and access management service, secures employees sign-in and access resources such as Office365, Azure portal, and thousands of other SaaS applications. Internal resources, such as applications on your corporate network and intranet, along with any cloud applications developed by your own organization.
-
HOWELL TECHNOLOGY GROUP LIMITED
Office 365 and Microsoft 365 Apps enables you to create, share, and collaborate from anywhere on any device with a cloud-based suite of productivity apps and services. Licensing available from Microsoft 365 Apps for enterprise, O/M365 E1, O/M365 E3 and O/M365 E5.
-
BUSINESS SYSTEMS (U.K.) LIMITED
NICE ContactEngine proactive conversational AI starts and runs intelligent conversations with your customers, transforming operational efficiency and costs. Remove assumptions about the needs, wants, and actions of the customers that don't contact you. Engage customers in long-duration conversations, through multiple milestones and channels, delivering 90% success (aka containment).
-
KICK ICT GROUP LIMITED
Our managed IT service delivers outstanding IT support and access to a wide range of leading technology providers, meaning we can provide a scalable, secure and modern IT environment for our customers.
Service includes options for 24/7x365 support, cyber security, cloud services, datacentre, back up and disaster recovery and hardware.
-
VE3 GLOBAL LTD
Phone System in Office 365 gives you PBX capabilities, but without the complicated and expensive equipment. Phone System allows you to replace your existing on-premises PBX system with a set of features delivered from Office 365 that is tightly integrated into your cloud experience.
-
CDW LIMITED
Phone System in Office 365 gives you PBX capabilities, but without the complicated and expensive equipment. Phone System allows you to replace your existing on-premises PBX system with a set of features delivered from Office 365 that is tightly integrated into your cloud experience.