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Hostcomm Limited
We provide clients with the ability to communicate with their service users over their choice of channel. Our cloud contact centre solution includes an inbound call ACD, predictive dialler, Interaction analytics, PCI-DSS payment IVR, AI voice assistant, natural language IVR, reporting and analytics, voice recording and CRM intergation.
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Arrow Business Communications Limited
The Arrow Ola Nhanced Telecommunication Solution offers an easy-to-use, multi-tenanted, independent and reliable Cloud telephony platform for all Public Sector organisations
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BCS GLOBAL NETWORKS LIMITED
Deliver a committed and consistent video experience for every user, every time with New Era Technology’s Manage - Cloud service.
With behind the scenes monitoring and performance optimisation,
we ensure the best possible video experience for your users as well as
providing maximum up-time for your video conferencing services.
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Wavenet Ltd
Our RingEX secure solution enables customers to set up and unify business calls, SMS, fax, and more in a single app with powerful AI tools accessible across devices. It has powerful real-time analytics for better decision-making and 300+ pre-built integrations to easily automate workflows and tasks. multi-level IVR and more.
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Wavenet Ltd
Elevate public engagement with Cirrus's contact centre: AI-enhanced, omnichannel solutions seamlessly integrated with Microsoft Teams. Experience unparalleled communications across voice and digital channels with advanced AI automation, smart routing, and analytics. Effortlessly scalable, our CCaaS (Contact Centre as a Service) platform ensures top-tier service with end-to-end encryption and data sovereignty.
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Ve3 Global Ltd
We Develop applications directly into the Teams environment wither for increased functionality of teams or to link external software directly into Teams.
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GCI Network Solutions Ltd
Teamwork Analytics from Nasstar is a software driven insight tool that proactively measures, collates detailed usage and activity data of your Microsoft Teams environment. Through a series of agile reports, provides instant visibility of adoption, utilisation levels, trends, actionable insights, helping enterprises drive collaboration improvement initiatives and greater business value.
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Trustmarque Solutions Limited
Trustmarque's Inbound Service delivers ‘inbound’ calls from advertised numbers of choice (01/02/03/08 - including existing numbers).
Forwarded to a destination telephone number of choice, regardless of location or device.
The platform offers multiple cloud call control features managed through web or app interfaces including; call-queuing and auto attendant / IVR.
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EBO
The e-Correspondence product offers hospitals a seamless and secure method to notify patients when new documents are added to their medical records.
Utilizing AI-driven automation and secure messaging protocols, an SMS containing essential (yet limited) information is sent to the patient, ensuring confidentiality while maintaining ease of access.
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Britannic Technologies
Seamlessly deliver external PSTN access / Telephony to your Microsoft Teams environment.
Fully resilient and with 99.999% uptime SLA.
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MMG Mobile Marketing Group
MMG offers messaging alert-services via Multi- Channel communication including: SMS, RCS, Whatapp, Apple Business Chat, Email, Voice. Alongside a Multi-Channel Campaign Manager. Renowned for security, we hold UKAS Accredited ISO-27001, ISO9001, Cyber Essentials, Cyber Essentials Plus, and Secure Digital Transactions Kitemark accreditations. MMG delivers unparalleled SMS messaging volume and reliability.
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Six Degrees Technology Group Limited
The Microsoft Teams Customer Experience Platform combines all your important communications channels including voice, phone system, webchat services, social media messaging and WhatsApp, and makes it available on a single platform, Microsoft Teams.
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EBO
Accurate demographic data collection is essential for hospitals to provide personalised care, understand their patient population, and allocate resources effectively.
The EBO solution:
- automates the process of updating patient demographic data
- collects essential age, gender, address, contact details
- identifies data inconsistencies or missing data
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Southern Communications Corporate Solutions T/A SCG Corporate
A telephony calling plan for Microsoft teams and enabling incoming and outgoing calls via users Microsoft teams tenancy.
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Maintel Europe Limited
The Genesys Cloud CX Software as a Service (SaaS) solution is a web-based suite of cloud services for enterprise-grade customer experience (CX). Built on a microservices architecture and delivered via Amazon Web Services (AWS), which provides scalability and resilience. Fully featured including Voice, digital channels, WEM and AI solutions.
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Millersoft Ltd
Sheetloom decision intelligence integrates Excel with source data using SQL,CSVs, and APIs. Populate pivots, sheets and named ranges from source without any copy/paste or open database connections. Can Integrate with Power Pivot for unlimited rows of data. Deploy into own AWS, or access through Sheetloom hosted tenant account.
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FireText Communications Limited
FireText provides a secure and user-friendly web platform for two-way SMS messaging, omnichannel API messaging, RCS, and WhatsApp. Our UK-based cloud platform is accredited to ISO27001, Cyber Essentials Plus and NHS DSP Toolkit standards. We undergo annual penetration testing by a CREST and NCSC CHECK accredited company.
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Boomerang I-Comms Ltd
Healthcare providers face mounting pressure to improve outcomes while lowering costs. Boomerang offers messaging solutions to streamline operations and reduce expenses. Our appointment scheduling tool integrates seamlessly with existing systems, automating processes and enhancing customer experience while maintaining rigorous security standards. ISO-27001, Cyber Essentials,Cyber Essentials Plus accredited
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4Sight Communications Ltd
A managed communications solution built on a leading public cloud platform. Improving collaboration and business productivity. Unified communications as a service with omnichannel routing. Providing instant messaging and video collaboration to anyone from back office staff to contact centre agents. Real time monitored with engineers providing pro-active fault resolution.
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Frequentis (UK) Limited
LifeX-as-a-Service provides a full web-based omnichannel communications solution including contact center, ICCS and Recording functionality, integration to telephony, BT EISEC, TETRA (Airwave) ESN (when available) and Analogue. Together with a host of features tailored to safety critical control rooms it provides a highly available solution to base your operations on.
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Six Degrees Technology Group Limited
8x8 Meetings are included in the Unified Communications services offered through 8x8's X Series user plans. These services facilitate video-based meetings, events, and team collaboration, complete with features such as whiteboarding for enhanced productivity and interaction.
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Horizon Software Solutions
Booking Autopilot Campaign Automation software is a comprehensive omni-channel technology designed to manage communications with clients in real time and an easy to use and powerful marketing system. You can configure one-off, recurring or trigger based campaigns (including email and SMS) to grow relationships with existing and new users.
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ICS.AI LTD
SMART Phone AI Assistants transform user engagement with personalised, efficient AI-powered phone support. By reducing inbound calls, waiting times and streamlining communication, staff are freed to focus on complex issues. SMART Phone leverages advanced speech recognition and natural language understanding to empower users with self-service, optimising the overall experience.
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Xerox (UK) Ltd
As a Direct-Bill Cloud Service Provider, Xerox's managed service of Microsoft's cloud-based office productivity, collaboration and security suite of applications. ISO27001 hosted MS Azure
Applications include, Exchange, Outlook, Teams, OneDrive, SharePoint, Defender, Autopilot, Intune and much more.
Project work and ongoing support is available as part of this service.
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Ve3 Global Ltd
Mobile device management, mobile application management, and PC management capabilities from the cloud.
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Synergi Software Limited
Office 365 provides industry leading productivity and collaboration tools for Office based and remote workers. Delivering the power of cloud productivity to organisations of all sizes, combining Microsoft Office desktop suite with cloud-based versions of next-generation communications and collaboration services, including Exchange, SharePoint, Teams & OneDrive, MS Entra.
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DISPLAYNOTE TECHNOLOGIES LIMITED
Collaboration software for use with touch or non-touch screens in meeting rooms. Windows only interactive panel interface, allowing users to access and launch any video conferencing tools, apps and network drives. Data is wiped from the system and reset after each session.
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CDW Limited
Unify critical advanced endpoint management and security solutions. Simplify your endpoint management experience, improves security posture, and keeps people at the centre with exceptional user experiences.
Empower IT and security teams with data science and AI to increase automation, move from reactive to proactive in addressing endpoint and security challenges.
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Content Guru Ltd (Redwood Technologies)
Content Guru provides an Omni-Channel Cloud Contact Centre solution, known as storm®.
storm® is a multi-channel CCaaS (Contact Centre as a Service) solution for inbound and outbound interactions, providing a range call center-related technologies for any size of organisation. These services can be layered over and integrated with existing technology.
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Wavenet
Mitel is a versatile PBX solution that offers on premise and private cloud solutions with feature and functionality for unified communication and contact centres for business needs.