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112 results found

112 results found in Lot 2: Cloud software in the category Social media monitoring

  • Freshworks Customer Service Suite: Customer Experience Software (CX)

    Freshworks Inc.

    Modern SaaS based IT Service Management and Enterprise Service Management (ESM). Affordable, configurable, ITIL4 aligned, IT Service Desk and ESM software solution. Featuring intuitive UI, robust ticketing - Incident, Problem, Change and Release Management, self-serve portal with service catalogue & knowledge management, reporting, integration capabilities, smart automation and GenAI capabilities.

  • Hootsuite Enterprise

    Hootsuite Inc

    Hootsuite is a social media management, engagement, monitoring and listening platform. It enables organisations to collaboratively deliver social media strategies across departments and social networks from one secure, web-based and mobile dashboard. Hootsuite integrates with existing systems, helping organisations to more effectively inform and engage with communities through social media.

  • Sugar Market

    FORMAT14 CRM LTD

    Capture and manage leads using SugarCRM marketing campaigns. Build relevant segments and target lists to deliver better marketing campaigns that speak directly to the right customers at the right time and measure your ROI in the same place.

  • Marketing and Automation on Dynamics 365

    Formus Professional Software

    FormusPro is a certified Microsoft Partner who specialises in the implementation, configuration and development of software, primarily on the Microsoft Dynamics 365 (D365) platform. In addition, we also offer data migration, system integration, continuous system development, software licensing, consultancy, training, training documentation and support.

  • Bizvu Messaging Platform

    BRITANNIC TECHNOLOGIES LIMITED

    Bizvu Messaging allows clients to bring together webchat, chatbot, social channels and messaging platforms (both Public comments and Direct Messaging) into a single hub, giving agents the opportunity to respond across channels without needing multiple interfaces. The platform can also provide targeted routing into any contact centre or CRM system.

  • boxxe Hootsuite Impact Social ROI Analytics Solution

    BOXXE LIMITED

    Hootsuite Impact allows customers to optimise paid and organic social media activity. It provides precise and easy-to-understand recommendations for improving engagement and growing social media ROI. Hootsuite Impact calculates social-media ROI based on your specific objectives, taking into consideration all costs and inputs to provide accurate, real-time visual insights.

  • Microsoft Dynamics 365 CRM (CE) Implementation

    SAGlobal (Europe) Ltd

    D365 CRM offers a set of CE solutions that improve how you interact and do business with your customers. Designed to help you manage your client relationships by streamlining processes, centralizing client information, providing analysis, and enabling responsive customer service, the solutions cover Sales, Customer Service, Marketing and Field Services.

  • Digital Marketing Development

    SPINDOGS LTD

    Our Digital Marketing Development service allows organisations to outline a strategic marketing approach to connect with their target audience and engage their stakeholders. Our integrated digital marketing services concentrate on the potency of digital marketing, encompassing SEO, social media, content marketing, campaign management, and website development.

  • UK Identity, Right to Work (RTW), and Criminal Record Checking (DBS) Services

    VERIFILE LIMITED

    UK Criminal Record Check (DBS, Disclosure Scotland, PVG, AccessNI) services, UK Right to Work Checks, and Identity Verification. Verifile's secure platform enables employers to select UK and International background check services. Integration with the DBS Disclosure and Barring Service and Disclosure Scotland ensures fastest turnarounds for UK criminal record checks.

  • boxxe Hootsuite plus TINT Add-On: Social Media Mgmt

    BOXXE LIMITED

    Hootsuite is a social media management, engagement, monitoring and listening platform. It enables organisations to collaboratively deliver social media strategies across departments and social networks from one secure, web-based and mobile dashboard. Hootsuite integrates with existing systems, helping organisations to more effectively inform and engage with communities through social media.

  • Dynamics 365 Marketing

    VE3 GLOBAL LTD

    Dynamics 365 Marketing is a marketing-automation application. The app is easy to use, works seamlessly with Dynamics 365 Sales, and has built-in business intelligence. Core capabilities include email marketing, customer journey management, behavior tracking, lead scoring, marketing pages, event management and survey.

  • Engage Telephony Natural Language Self Service IVR

    Inform Communications Ltd

    AI Virtual Assistants that support local/central government and public sector telephony channels. Human parity Natural Language Understanding and DTMF models enable citizens to self-serve 24/7. Seamless multi-lingual/deployment/continuity with chatbots, social-media and live chat channels. Full/partial Integration with client systems. We design, build, host and manage services or clients can self/manage.

  • Brandwatch: social media monitoring, content marketing, analytics and customer engagement solutions

    Brandwatch

    Brandwatch, a leader in social media listening, enables over 10,000 global brands to engage customers swiftly. Offering tailored solutions for social media monitoring, management, and engagement, it provides invaluable social insights. From content marketing to influencer marketing, Brandwatch ensures businesses thrive in the dynamic social landscape while enhancing customer engagement.

  • Premise Insight Platform Software-as-a-Service License

    Culmen International LLC

    Premise is an open-source data collection and analytics platform its empowers decision-makers with real-time perspectives and observations from citizens in 140+ countries through its primary data collection software. This enables rapid, global and persistent public polling & audience analysis, atmospheric monitoring and crowdsourced insights.

  • Engage Telephony Voice and Survey Forms

    Inform Communications Ltd

    24/7 automated data collection with Engage's Telephony Voice and Survey Forms. This service features real-time multi-lingual speech-to-text conversion, seamless system integration, and strict DPA/GDPR compliance. Customisable, secure, and accessible 24/7, it's designed to enhance self-service via the telephone. Comprehensive analytics provide instant feedback and reporting.

  • Social media management and customer experience software

    Emplifi Czech Republic a.s.

    Emplifi is a unified platform for customer engagement management and intelligence across social and digital channels, that brings together marketing, commerce, and care. Workflows supported: omnichannel research, listening, content, care, communication, and feedback collection. We build and scale solutions with clients globally, including over half of the Fortune 500 companies.

  • PRIISM Decision Advantage Platform

    Research Innovations Incorporated

    PRIISM is a data centric, Information platform that allows teams to cohere, coordinate, synchronise, and deconflict all forms of activity across domains and in the Information Environment. Customisable capabilities allow users to create visualisations to inform decision making and support collaborative working.

  • NHS Website Design, Development and Hosting

    CONSULT SMB LIMITED

    CSMB's website design services include the planning, design, build, configuration and management of websites and online applications delivered in the cloud on a Content Management System you control. CSMB work to understand your business drivers, target audiences and objectives thus helping our clients deliver the best possible first impression.

  • Microsoft Dynamics 365 Marketing (CRM)

    MAZIK GLOBAL LIMITED

    Mazik Global, a Microsoft Solution Partner, excels in crafting end-to-end Dynamics Marketing solutions, leveraging automation and technical prowess. Their expertise transforms prospects into lasting business relationships using Microsoft Dynamics 365 Marketing, seamlessly integrated with Dynamics 365 Sales and enriched with built-in business intelligence.

  • OSINT, and Data as a Service, services

    JANE'S GROUP UK LIMITED

    Service comprises training and associated data, encompassing: - A knowledgebase of Equipment, Terrorism & Insurgency, Industry (Companies/Markets/Budgets), Country Intelligence (Mil Assessments/Risk/PMESII), imagery - Training Data for analytics, AI and ontological models. - Bespoke Training for OSINT, SOCMINT, Theological Engagement, Extremist Narratives Available offline and online

  • Yeti Real-Time Anomaly Detection

    BLUE HAT ASSOCIATES LIMITED

    Yeti is a cloud data platform for clients to analyse time series data in real time and flag anomalies. It's a series of Open Source software libraries we have developed to rapidly prototype Machine Learning solutions.

  • Microsoft Dynamics 365 Customer Insights

    Kick ICT

    Make your marketing strategy more efficient, targeted and relevant to your customer with Microsoft’s marketing automation platform. You’ll better manage the full marketing journey from awareness, to prospect, to conversion and cross/up sell, getting the right communications in front of your customers and your marketing team working with maximum effectiveness.

  • Digital Signage - Nowsignage

    Snelling Business Systems Ltd

    NowSignage is a scalable cloud-based digital signage content management system that makes it easy to upload, schedule & manage content across screens at the click of a button. The platform is hardware agnostic and works with all major operating systems, with API integrations for Microsoft Power BI and Google Suite.

  • Pulsar

    PULSAR GROUP PLC

    Pulsar is an audience intelligence, social listening, media monitoring & analytics platform. Pulling data from public sources including Twitter, Facebook, TikTok, Instagram, Pinterest, Twitch, Reddit, Blogs, Forums, search data, print and online news, we combine cutting-edge data science, AI and image analysis to help organisations improve their marketing and communications.

  • Gov360 OpenSky : Intelligent Process Automation

    OpenSky Data Systems

    OpenSky's Intelligent Process Automation service combines low-code, Process Mining, AI, RPA, OCR/ICR and analytics to rapidly automate processes, connect insights and deliver high performance at lower costs. This hyper-automation approach creates adaptive systems that streamline workflows, enhance decision-making and improve customer experiences.

  • boxxe Hootsuite Amplify Social Media Employee Advocacy Solution

    BOXXE LIMITED

    Hootsuite Amplify is a solution for employee advocacy and employee engagement, that allows your employees to share organisation approved messages and content via their own social networks. Realise the full reach of your employees' social media footprint within a controlled and governed environment.

  • Adobe Creative Cloud

    PHOENIX SOFTWARE LIMITED

    Enhance creativity, boost productivity, and deliver content faster with world-class creative tools and intuitive, integrated workflows. Adobe Creative Cloud includes 20+ desktop apps, plus connected mobile apps and essential cloud services that make work remotely and collaborating with stakeholders efficient and effective.

  • Verint Messaging

    Verint Systems Inc.

    Verint delivers market-leading solutions that help address the challenges of customer engagement. Verint Messaging powers digital customer service with a seamless, integrated solution for both AI -driven bots and human agent-based customer engagement. Providing a digital CRM platform for messaging channels like Facebook Messenger, Twitter, Apple Business Chat, WhatsApp, Instagram,

  • Engage Automation and Digital Transformation

    Inform Communications Ltd

    Engage Automation and Digital Transformation enhances public sector efficiency through advanced AI, CRM, data analytics, and digital communication tools including chatbots and voice assistants. Our digital strategy improves profitability, unlocks additional revenue solutions, streamlines operations and ensures compliance with robust security measures, significantly reducing overheads and improving service delivery.

  • Threat Intelligence - Recorded Future

    BROOKCOURT SOLUTIONS LIMITED

    Recorded Future is the most comprehensive and independent threat intelligence cloud platform. They enable organizations to identify and mitigate threats across cyber, supply-chain, physical and fraud domains; and are trusted to get real-time, unbiased and actionable intelligence to reduce risk.