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ARCUS GLOBAL LIMITED
For users requiring combined capabilities of both Salesforce Service and Sales Clouds, provides class-leading Automation and Service Management in a single license. Sales allows you to track relationships, manage activities and opportunities. Service provides for management of Cases, Complaints, Contact Centres or Back Office teams and processes. SFDCA2024GC14
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Appian Software Switzerland LLC
The Appian low-code application platform (LCAP) provides dynamic case management, robust process automation, and powerful AI integration. Its enables rapid development of sophisticated applications through data fabric integration, setting it apart as a comprehensive solution for organisations seeking agility, innovation, and efficiency in application development. APP24GC14
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ARCUS GLOBAL LIMITED
Deliver citizen-first digital experiences. Build connected government interactive websites, self-service portals, and applications. Make it easy for citizens to submit forms, search knowledge, access their data and take action. Launch and adapt scalable experiences fast using clicks or code and extend with a broad ecosystem of easy-to-use tools. SFDCA2024GC14
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Farthest Gate Limited
The Liberator Fixed Penalty Notice (FPN) solution is a market leading module forming part of the Liberator suite of products. Liberator FPN software can be used independently of other Liberator products. It is very easy to set up, configure and use and offers clients and their customers great efficiencies.
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BLS International Services Ltd.
The software is used for network monitoring and end point monitoring as well as automated ticket generation through emails and SMS.
The software has special features for server utilization, health and pre failure alerts defined and send to the administrator.
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JADU CREATIVE LIMITED
Jadu, a platform for self-service and the 'Digital Layer' for organisations, provides web publishing, CRM, case management, payments, forms, and MyAccount. It serves licence holders via subscriptions, including per-user cost models for Jadu Connect and Jadu Digital Platform Lite, or individual platform modules such as Jadu Forms or Content only.
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Opus Telecoms
8x8 X-Series provides UCaaS, CCaaS, CPaaS services from VOIP telephony (X1), through text, voice and video media support up-to full contact centre (X8). 8x8’s omnichannel contact centre includes speech analytics, AI, skills-based routing, Intelligent IVR, predictive campaign dialler, dashboards, customisable wallboards, quality management and media recording with open API integration.
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TRANSUNION INTERNATIONAL UK LIMITED
TransUnion's batch processing asset reunification tool uses sophisticated address link logic to identify an individual’s true residency and ascertain the most likely residential address, to locate your customer. Contact information, propensity to contact, confidence segmentation, public level and financial supporting evidence is also returned, along with other customer insight.
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CONTIEM LIMITED
Congility Content Server enables dynamic delivery of content/documentation to any device or platform.
You can deliver content to end-users via browser based portals, dedicated apps and Content-as-a-Service applications. Content types include; reference/training documentation, online help, etc.
It works primarily with XML/DITA format content, but supports other structured/unstructured formats (e.g. PDF..).
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EBO.AI (UK) LTD
Powered by Conversational AI, EBO’s portal enables two-way patient engagement, providing 24/7 access to automated appointment management, assessments and more. Fully EPR-interoperable and available via the NHS App, EBO prioritises inclusivity by supporting multi-lingual conversation, voice capability and reading age detection. The result? Increased efficiency, access and workforce capacity.
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ENTSERV UK LIMITED
ServiceNow offers a portfolio of cloud-based applications that automate and manage enterprises. Our applications are built on a single service automation platform with one user interface, one code base, and one data model, delivering easy, automated upgrades. ITSM, HRSD, ITOM, SecOps, CSM, Helpdesk, Service Desk, Self-Service Portal.
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Business Systems (UK) Ltd
Calabrio ONE Workforce Management (WFM) provides resource planning optimisation through advanced forecasting, scheduling and real time management tools for the contact centre and back office teams. It streamlines operations and improves employee productivity and engagement.
With 30 years WFM experience, we offer full consultancy, project management, implementation and support services.
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BRITANNIC TECHNOLOGIES LIMITED
Mitel provide a UC platform with flexible migration abilities, tools to offer customers excellent service and that streamlines the deployment model with speed, efficiency and simplicity. These are all valuable assets that ensure business viability and competitive advantage.
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CIPTEX LTD
Twilio Flex is a fully customisable cloud contact centre platform that provides a seamless engagement interface for customer communication across multiple channels. Twilio Flex allows organisations to deploy a scalable contact centre solution that adapts to dynamic needs, supports remote agents, and delivers enhanced customer service capabilities through AI.
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ARCUS GLOBAL LIMITED
Arcus HMO Licensing (built on Salesforce platform) provides a self-service application process for landlords to apply for licences online. Helping housing teams manage full lifecycle of the licence including application, inspection, enforcement, renewals. Providing an online licensing public register. The included mobile app supports full access and offline remote working.
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ARCUS GLOBAL LIMITED
Arcus Pollution Control is a flexible and intuitive cloud-based solution, built on Salesforce platform, helping environmental protection and pollution control teams manage their caseload including permit applications, monitoring, enquiries and enforcement. The mobile app supports full access and offline remote working, enabling officers and teams to work efficiently and effectively.
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TARGET INTEGRATION LTD
We provides, Vryno CRM, which offers intuitive customer relationship management solutions, streamlining lead management, sales automation, and customer support for businesses of all sizes
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TEXUNA TECHNOLOGIES LTD
Secure collection, analysis and reporting of data for periodic or ad hoc regulatory, statutory or funding data returns.
Supports multiple formats including webforms, Excel, XML, XBRL, JSON. Configure complex validations to assure data quality at source, streamline compliance and automate regulatory reporting for Registered Administrators and Data Providers.
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SOPRA STERIA LIMITED
Support Point is designed to assist people in vulnerable situations, by them asking relevant questions about their circumstances and compiling a tailored list of support options from government, charities and community groups to help them address their vulnerability and build their up longer term financial, health and emotional resilience.
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Novoville Ltd
The Novoville Volunteer & Befriending System (VBS) is an extendable end-to-end solution that allows councils, health and voluntary organisations to manage demand and resources across multiple services (internally & externally) in times of need, from a single dashboard and volunteer app.
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ARCUS GLOBAL LIMITED
Generate web pages, forms, guided processes and public-facing services meeting accessibility obligations. Utilising GDS HTML and CSS with Web Components from Salesforce for Experience and Flow Builder
IMPORTANT: You (not Salesforce) are responsible for the Service Standard; this solution assists with compliance but not commit to meeting any standard. SFDCA2024GC14
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XTRAVIRT LIMITED
Workspace ONE Assist is a real-time remote support solution that enables IT and help desk staff to quickly assist employees with mobile and laptop device tasks or issues, decreasing downtime, maximizing productivity, and improving the overall employee experience.
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CLOUDSOURCE LTD
The CloudSource One Stop Shop platform for Digital Public Services is built on best-in class Microsoft Cloud Technology (Dynamics 365, Power Platform and Azure Services) that acts as a Citizens’ primary contact point for accessing multiple Public Services and information.
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MASS CONSULTANTS LIMITED
Within MASS are teams that are committed to research and innovation, product management, communications and marketing, and digital services. These teams successfully help find buyer problems and needs by following a design-thinking (‘discover, define, develop and deliver’) process, and ideate and solve by exploring data (secondary and primary).
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INOAPPS LIMITED
With our Subcontractor Management module for Oracle Cloud Enterprise Resource Planning (ERP), you can keep track of all aspects of your subcontractor lifecycle. Inoapps' Subcontractor Management Cloud integrates with Oracle Cloud ERP to deliver holistic business support from beginning to end.
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CGI IT UK LIMITED
CGI provides SAP outsourcing, infrastructure hosting, systems integration, application management and support services ,with, comprehensive Applications support for all SAP Solutions including Business Suite (e.g. ECC) , SuccessFactors, Ariba, Concur, S/4-HANA.
Fixed or Flexible priced models with 24x7 support via onshore or offshore teams. ITIL change and incident management processes.
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BOOMERANG I-COMMS LTD
Boomerang's Communication Platform offers comprehensive communication solutions from a unified platform. Built-in intelligence ensures message matching, empowering developers to create automated conversational workflows. Access channels like SMS, Email, Voice, RCS, WhatsApp. Intelligent Messaging ensures seamless conversational engagements, driving automation in communication processes. ISO-27001, Cyber Essentials, and Cyber Essentials Plus accredited.
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Boomalert Ltd
BoomAlert automates incident communication. Build bespoke communication workflows, meet requirements for critical events. Alerting workflows automate coordinated processes based on responses, time triggers, count triggers and escalation paths. Critical Alerting, Incident Management, Business Continuity, IT Monitoring, Machine-2-Machine Alerting, Event Management.
ISO-27001, Cyber Essentials and Cyber Essentials Plus accredited.
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BOOMERANG I-COMMS LTD
Boomerang's Communication Platform offers comprehensive communication solutions from a unified platform. Built-in intelligence ensures message matching, empowering developers to create automated conversational workflows. Access channels like SMS, Email, Voice, RCS, WhatsApp. Intelligent Messaging ensures seamless conversational engagements, driving automation in communication processes. ISO-27001, Cyber Essentials, and Cyber Essentials Plus accredited.
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VERIFILE LIMITED
UK Criminal Record Check (DBS, Disclosure Scotland, PVG, AccessNI) services, UK Right to Work Checks, and Identity Verification. Verifile's secure platform enables employers to select UK and International background check services. Integration with the DBS Disclosure and Barring Service and Disclosure Scotland ensures fastest turnarounds for UK criminal record checks.