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Maintel Europe Limited
The Genesys Cloud CX Software as a Service (SaaS) solution is a web-based suite of cloud services for enterprise-grade customer experience (CX). Built on a microservices architecture and delivered via Amazon Web Services (AWS), which provides scalability and resilience. Fully featured including Voice, digital channels, WEM and AI solutions.
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Millersoft Ltd
Sheetloom decision intelligence integrates Excel with source data using SQL,CSVs, and APIs. Populate pivots, sheets and named ranges from source without any copy/paste or open database connections. Can Integrate with Power Pivot for unlimited rows of data. Deploy into own AWS, or access through Sheetloom hosted tenant account.
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FireText Communications Limited
FireText provides a secure and user-friendly web platform for two-way SMS messaging, omnichannel API messaging, RCS, and WhatsApp. Our UK-based cloud platform is accredited to ISO27001, Cyber Essentials Plus and NHS DSP Toolkit standards. We undergo annual penetration testing by a CREST and NCSC CHECK accredited company.
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BOOMERANG I-COMMS LTD
Healthcare providers face mounting pressure to improve outcomes while lowering costs. Boomerang offers messaging solutions to streamline operations and reduce expenses. Our appointment scheduling tool integrates seamlessly with existing systems, automating processes and enhancing customer experience while maintaining rigorous security standards. ISO-27001, Cyber Essentials,Cyber Essentials Plus accredited
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4Sight Communications Ltd
A managed communications solution built on a leading public cloud platform. Improving collaboration and business productivity. Unified communications as a service with omnichannel routing. Providing instant messaging and video collaboration to anyone from back office staff to contact centre agents. Real time monitored with engineers providing pro-active fault resolution.
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Frequentis (UK) Limited
LifeX-as-a-Service provides a full web-based omnichannel communications solution including contact center, ICCS and Recording functionality, integration to telephony, BT EISEC, TETRA (Airwave) ESN (when available) and Analogue. Together with a host of features tailored to safety critical control rooms it provides a highly available solution to base your operations on.
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Six Degrees
8x8 Meetings are included in the Unified Communications services offered through 8x8's X Series user plans. These services facilitate video-based meetings, events, and team collaboration, complete with features such as whiteboarding for enhanced productivity and interaction.
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Horizon Software Solutions
Booking Autopilot Campaign Automation software is a comprehensive omni-channel technology designed to manage communications with clients in real time and an easy to use and powerful marketing system. You can configure one-off, recurring or trigger based campaigns (including email and SMS) to grow relationships with existing and new users.
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ICS.AI LTD
SMART Phone AI Assistants transform user engagement with personalised, efficient AI-powered phone support. By reducing inbound calls, waiting times and streamlining communication, staff are freed to focus on complex issues. SMART Phone leverages advanced speech recognition and natural language understanding to empower users with self-service, optimising the overall experience.
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XEROX (UK) LIMITED
As a Direct-Bill Cloud Service Provider, Xerox's managed service of Microsoft's cloud-based office productivity, collaboration and security suite of applications. ISO27001 hosted MS Azure
Applications include, Exchange, Outlook, Teams, OneDrive, SharePoint, Defender, Autopilot, Intune and much more.
Project work and ongoing support is available as part of this service.
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VE3 GLOBAL LTD
Mobile device management, mobile application management, and PC management capabilities from the cloud.
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Synergi Software Limited
Office 365 provides industry leading productivity and collaboration tools for Office based and remote workers. Delivering the power of cloud productivity to organisations of all sizes, combining Microsoft Office desktop suite with cloud-based versions of next-generation communications and collaboration services, including Exchange, SharePoint, Teams & OneDrive, MS Entra.
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DISPLAYNOTE TECHNOLOGIES LIMITED
Collaboration software for use with touch or non-touch screens in meeting rooms. Windows only interactive panel interface, allowing users to access and launch any video conferencing tools, apps and network drives. Data is wiped from the system and reset after each session.
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CDW LIMITED
Unify critical advanced endpoint management and security solutions. Simplify your endpoint management experience, improves security posture, and keeps people at the centre with exceptional user experiences.
Empower IT and security teams with data science and AI to increase automation, move from reactive to proactive in addressing endpoint and security challenges.
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Content Guru Ltd (Redwood Technologies)
Content Guru provides an Omni-Channel Cloud Contact Centre solution, known as storm®.
storm® is a multi-channel CCaaS (Contact Centre as a Service) solution for inbound and outbound interactions, providing a range call center-related technologies for any size of organisation. These services can be layered over and integrated with existing technology.
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Wavenet
Mitel is a versatile PBX solution that offers on premise and private cloud solutions with feature and functionality for unified communication and contact centres for business needs.
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VE3 GLOBAL LTD
SAP Cloud Platform (VCP) is a platform-as-a-service (PaaS) product offering a development and environment for cloud applications. Built on SAP HANA in-memory database technology, SCP utilizes open source and open standards, enabling independent software vendors, startups, and developers to build and test cloud applications based on VE3 in-memory database technology.
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INTUITY COMMUNICATIONS LIMITED
XCaaS supports Unified Communications services through 8x8’s X Series user plans (X1-X4), offering telephony, voicemail, messaging, group chat, video meetings, call recording, AI-powered analytics, internet fax and more. Each user licence includes a calling plan that provides zone-based unmetered calling to domestic and international destinations.
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CDW LIMITED
Cloud solution for project planning. Microsoft Project Plan 1 includes Project for the web and visualization of Roadmaps. Project for the web provides a simple, powerful work management capabilities for project managers and team members to manage work of any size.
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DATASUMI LTD
Creating a Citizen Engagement Chatbot entails building a conversational AI system that leverages large language models (LLMs) to transform interactions between citizens and the government. Our chatbot is capable of effectively delivering information and answering citizen questions.
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INTUITY COMMUNICATIONS LIMITED
Elevate provides UCaaS, CCaaS and CPaaS services from VOIP telephony , through text, voice and video media support up-to full contact centre . Intermedia’s omnichannel contact centre includes speech analytics, AI, skills-based routing, Intelligent IVR, predictive campaign dialler, dashboards, customisable wallboards, quality management and media recording with open API integration.
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GLOBAL 4 COMMUNICATIONS LIMITED
8x8 XCaaS delivers UCaaS, CCaaS and CPaaS services from VoIP telephony (X-Series X1), full voice, chat, and video collaboration (X4) up to contact centre (X8). 8x8’s omnichannel contact centre includes skills-based routing, self-service automation, conversational AI, media recording, analytics and dashboard reporting, customisable wallboards, quality management and open API integration.
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MOTOROLA SOLUTIONS UK LIMITED
WAVE PTX is a subscription-based group communication service that instantly connects teams at a push to talk of a button across different devices, networks, and locations. Easily share voice, text, photos, video and more with a group or individual at the push of a button. All from one PTT application.
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NEO TECHNOLOGY LIMITED
Neo Technology's Power Platform Solutions empower users with a comprehensive suite of tools, including Power Apps, Power Automate, and Power BI, to streamline development processes and enhance data-driven decision-making. With seamless integration and advanced functionalities, businesses can leverage the full potential of the Power Platform to drive innovation and efficiency.
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Amillan Ltd
The enterprise-grade UCaaS solution (Amillan Anywhere and Amillan Everywhere), provides businesses with a unified communications solution from remote to the in-office environments or hybrid approach.
Our decade-long partnership with Cisco for hosting Cisco telephony solutions enables us to provide service, support, and the latest features that no other provider can.
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BYTES SOFTWARE SERVICES LIMITED
RingCentral Embedded Dialler for Microsoft Teams, brings our robust, enterprise-grade communications and collaboration capabilities to the Microsoft Teams app. Natively integrating functionality from RingEX into Teams, users can make calls and schedule, start and join meetings, view call history, and access our RingCentral Bot without leaving Teams.
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BYTES SOFTWARE SERVICES LIMITED
Native Teams dialing powered by RingCentral. RingCentral Direct Routing for Microsoft Teams works behind the scenes to power reliable calling and an expanded global reach, all while users leverage the familiar Teams interface. bssgc
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Levett Consultancy Ltd
Google Meet Hardware and licenses provides Education and Business organisations with Fast, effective, easy video meetings for all your rooms and spaces. Its curated set of components work together end-to-end to make engaging HD meetings or training/lessons affordable and headache-free for all organisations big or small.
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GCI NETWORK SOLUTIONS LIMITED
Alcatel Rainbow HUB UC is a flexible, customisable Unified Communications system, that makes life easier and better for your users and your customers.
Tailored to individuals, it meets the needs of all staff and it’s easy to make changes without the worry of adding or removing physical lines.
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CADENT ANALYTICS LIMITED
The Galvia Student Engagement Platform enhances higher education by leveraging conversational AI and data intelligence. Engage: A multi-platform, multi-lingual AI chatbot engages students with 24/7 access. Understand: Delivers reliable insights with query analytics, on-demand surveys, and sentiment analysis. Support: Triages and connects students with timely and applicable student services.