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Infoshare Ltd
Automatic management of consents to establish citizens agreement to be contacted or to be forgotten. Creates marketing permissions and a single view of consents.
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IB BOOST LTD
IB Boost’s OCTANE software suite offers a fully customisable, secure data integration, reporting and analytics platform that allows organisations to develop workflows, forms, data import/export, reports, business intelligence and dashboards in a consolidated web-based platform using data from any source and to any destination.
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DATATRAC LIMITED
Datatrac offers a robust Data Enrichment service designed to enhance existing company customer data with relevant and up-to-date information. This data service enables clients to understand your customers better, improve their experience and make better business decisions.
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Liberata UK Ltd
The Liberata Automation Solutions provides a robust business process automation capability building upon digital transformation, systems optimisation and systems integration to minimise the cost and complexity of automations.
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FIMATIX UK LTD
A proprietary Artificial Intelligence platform using Machine Learning, advanced semantics and NLP, to automatically extract target data from unstructured documents such as PDF, Word, Excel and Email. This flexible and intelligent technology platform can scale across an organisation providing businesses with improved operational efficiencies and a rapid ROI.
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BESPOKE SOLUTIONS CONSULTANCY LIMITED
Bespoke, a leading provider of Power Platform solutions, offers a comprehensive digital platform designed to empower organisations in enhancing service delivery, streamlining operations, and elevating customer experiences.
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FUJITSU SERVICES LIMITED
The Fujitsu Smart Ticketing Commercial Portal provides a customer-facing website for transport customers to apply for a commercial smartcard, manage their account, view previous transactions and buy or top up their existing smart products. It can be fully branded to complement a scheme and is fully responsive for mobile phones.
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COMPUCORP LIMITED
CiviPlus is a highly flexible Software as a Service CRM solution based on the open-source CiviCRM platform designed for Government institutions, Non-profit organisations, membership associations and advocacy organisations. It is a comprehensive platform with all the tools you need, from fundraising to membership management, events, communications, and integrated Self-Service Portal.
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Blackthorn GRC Limited
Blackthorn's Incident Response service delivers of a focused and coordinated response to crisis situations. While especially suited to security/cyber incident management, it helps in any situation that is threatening and has the potential to disrupt operations and/or cause harm people, property or reputation. UK hosted, up to OFFICIAL.
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NEC SOFTWARE SOLUTIONS UK LIMITED
A Digital Mailroom service for both physical and electronic incoming documents. Client post is delivered to our centre where it is converted to a digital image, referenced and then transferred electronically to the relevant client environment. Service can include document storage and destruction.
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Farthest Gate Limited
The Liberator Job Management System software solution is a market leading module forming part of the Liberator suite of products.Liberator JMS can be used independently of other Liberator products. It is very easy to set up, configure and use and offers clients and their customers great efficiencies.
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HINDUJA GLOBAL SOLUTIONS UK LIMITED
HGS Agent X is a cloud-based contact centre AI accelerator allowing organisations to quickly deploy scalable/flexible contact centres. This tech-agnostic interface, powered by Artificial Intelligence offers over 300 out-of-the-box integrations and highly customisable secure and scalable solutions. HGS Agent X has a programmable API framework and provides fully managed support.
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VERSEONE GROUP LTD
Our self-service portal for social housing providers allows residents to serve themselves, to pay their bills, log repairs and manage their account via a mobile-first browser or via a mobile app. This reduces call centre traffic and allows your customer service staff to provide higher levels of care to others.
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Meritec Limited
Our service provides a smart, modern responsive website underpinned by a powerful and flexible Umbraco content management system (CMS). This intuitive platform enables rapid content generation with easy to change presentation templates and interface objects. We develop our websites to focus on the User Experience (UX) and WCAG2.1 compliance.
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Hootsuite Inc
Track agents' availability (away states)
Monitor performance in real time
Set SLAs
Track conversation actions with audit trails
Give agents real-time insights
Create custom metrics reports
Detect a contact's language in Inbox 2.0
Connect a chatbot to Inbox 2.0
Convert calls to messages (WhatsApp IVR deflection)
Connect with Zendesk
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CORE TECHNOLOGY SYSTEMS (U.K.) LIMITED
Core sales capabilities , including lead and opportunity management, product, price list, and order management, sales group management functionality. Also includes rights to Unified Service Desk, Microsoft Social Engagement, Voice of the Customer, Mobile Offline Sync, Gamification, and Microsoft PowerApps capabilities. https://www.microsoft.com/en-gb/dynamics365/sales
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NAIMURI LIMITED
Our user researchers provide expertise in working with users (through interviews, surveys, workshops and focus groups) to understand their needs, pain points and ambitions to inform high-quality software design.
Our UX designers create meaningful experiences for users, resulting in effective and enjoyable products which achieve business value for customers.
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PLACECUBE LIMITED
Modern, flexible, scalable intranet enabling colleagues and partners across teams, departments, and external organisations to connect, communicate and collaborate. Improve employee engagement and increase productivity with an intuitive, personalised experience. Role-based permissions, enterprise search and easily usable tools enable speedy discovery of information, two-way communication, and knowledge sharing.
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IBI Group UK Ltd
CurbIQ is a cloud-based solution for digitising and managing kerbside, road, and parking regulations. It centralises all types of digital Traffic Regulation Orders (permanent, temporary, experimental, special events, off-street) within a single GIS platform, streamlining the drafting, consultation, and approval processes while ensuring compliance with the DfT’s D-TRO data requirements.
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Epaccsys Limited
Accounting systems provider Epaccsys have been supplying Accounting systems and Accounting solutions for over 15 years with Epicor Accounting software. The full suite of accounting modules available can be extended to include Distribution ERP, Supply Chain Management ERP and Project Management/Accounting ERP.
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Lowcodeminds Limited
Our intelligent Cloud based Debt Recovery and Debt Management processing service uses low-code Appian technology to deliver AI-powered decisioning and workflow automation. Accelerates client registration, intake, use cases, automates customer service. We simplify processes, unify data and information, streamlining operations. Available through web-browser, including mobile, hosted on premises or remotely.
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Novoville Ltd
Our solution allows you to design your own chatbots, and deploy them on multiple interfaces without having to get an IT professional involved.You can deploy the chatbots on many different channels: your website or a partner’s, your app or the dedicated Novoville mobile app, even on Facebook Messenger or WhatsApp.
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Charterhouse Voice & Data
Liberty Converse CX is an AI powered advanced omnichannel contact centre as a service (CCaaS) solution. Converse CX enables the management and reporting of customer engagements using telephony, email, chat, SMS, and social channels, with multiple ways to connect the contact centre depending on your requirements.
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Commify UK Limited trading as VOODOO and Esendex
Using the Esendex SMS and WhatsApp portal, you can market and send campaigns to your customers, sending bespoke SMS and WhatsApp offers or thousands/millions of standard SMS. Use SMS shortcodes and keywords to track campaigns, giving real-time feedback on the success.
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ZESTY LIMITED
Zesty is a patient engagement platform that transforms interactions between patients and care teams. Through integration with most leading PAS/EPR/Diagnostic systems it provides smart appointment management, paperless letters, targeted questionnaires, timely patient information, and integrated video consultations leading to clinical workflow efficiencies and enhanced patient engagement along entire care pathways.
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BEYOND HOLDINGS LIMITED trading as Evouchers/Wonde
A simple, secure, and efficient platform to distribute vouchers, pre-paid cards, or employee benefits to recipients via SMS, Email, App, or Post.
Any organisation can use Evouchers.com to provide Groceries/Food, Clothing, Home Goods, Entertainment, Electrical Goods, Utilities/Energy, Cash-Out, Bespoke Vouchers, Local Vouchers, Postal Vouchers, Restaurants, Books, Travel etc.
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AGILISYS LIMITED
Agilisys in partnership with 8x8 are delighted to offer 8x8’s Contact Centre. An enterprise-level, omnichannel cloud contact-centre solution designed to enhance collaboration with agents and elevate customer experiences. It features skills-based routing, supports various digital and voice channels, provides customer-journey analytics, and incorporates AI for tasks and automated call management.
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Geoxphere
Parish Online Websites provides high quality, accessibility-compliant and informative website design and hosting for local councils.
Your council website is how your residents judge you and find information. So just like your work, it should be professional, clear, accessible and behave like a true Government body.
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Cyber Media Solutions Ltd.
Theseus: Integrated Health and Wellbeing is a complete solution for integrated lifestyle services and local authority public health teams. It supports integrated health and wellbeing self-assessments, a health improvement directory and comprehensive case management of internal and externally delivered services including Stop Smoking, health coaches, physical activity and weight management.
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SUREVINE LIMITED
Collaborating confidently on your most valuable information across organisational, technical and geographical boundaries gives your organisation a strategic advantage. For 15 years Surevine has specialised in software solutions for seamless collaboration across trust boundaries, wherever you are, and no matter how sensitive your information.