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852 results found

852 results found in Lot 2: Cloud software in the category Instant messaging (IM) and chat

  • MLL VoiceLine+

    MLL Telecom Ltd.

    MLL’s Voiceline+ service offers a direct replacement for analogue and digital ISDN30. A competitively priced hosted VoIP solution providing an alternative to legacy single-line PSTN landlines, Voiceline+ allows Buyers to continue to use existing telephone handsets, with the advantage of adding a soft client any smart device.

  • Microsoft 365

    Kick ICT

    Take advantage of our Microsoft 365 managed service to deploy and support the full range of Microsoft 365 apps across your organisation. Benefit from Teams, SharePoint, OneDrive, Outlook and more, all hosted within a robust, secure and compliant cloud-based environment

  • Becrypt Sovereign CWE

    Becrypt Ltd

    Becrypt's Sovereign CWE service is designed for organisations looking to collaborate with HM Government and Industry partners, within the UK and Internationally.

  • AppyHive for Education

    APPYHIVE LTD.

    Full scalable native mobile app solutions for the education sector including publishing on App Store and Google Play. Supporting Apple & Android devices. Apps are uniquely customised with only the features required for each school and provide tools for effective communication and improved productivity between school and home.

  • Avaya Experience Platform (AxP) CCaaS provided by Exchange Communications

    Exchange Communications Installations Ltd

    Avaya Experience Platform (AxP) CCaaS provided by Exchange is a subscription-based hosted contact centre as a Service solution running on the Microsoft Azure UK public cloud platform. It has an open API-first architecture that enables clients to customise and integrate the solution into any existing infrastructure.

  • Power Platform - Power Virtual Agents

    Brightwire

    Power Virtual Agents provide self service facilities to your internal and external clients, allowing them to ask natural language questions and get the system to provide information resources for the user.Useful for automatic common helpdesk scenarios, Power Virtual Agents allows your internal support teams to focus on more complex tasks.

  • Chess Cloud Voice Contact

    CHESS ICT LIMITED

    Cloud Voice Contact is a cloud-based contact centre solution designed specifically to work with Chess Cloud Voice. Provides conjoined experience and shared features for contact centre agents. Cloud Voice Users easily set-up within the online portal. Perfect for organisations who want to make it easier for customers to engage.

  • Teams Calling As A Service (TCaaS) - from SVL

    SVL Business Solutions Ltd

    SVL supplies enhanced direct routing/operator connect services to deliver connectivity to MS Teams users that allows PBX voice calling capability internally and externally in your organisation. A dedicated SBC is used to securely and resiliently deliver traffic via the internet from your MS Teams users to the telephony network.

  • Microsoft Power Apps for Citizen Developers

    Ceox

    Ceox’s Microsoft Power Apps for Citizen Developers empowers an organisation’s workforce to quickly and securely build engaging business applications. Based upon Microsoft’s Low-Code Application Platform (LCAP), Power Apps. Ceox’s services allows organisations to build line of business applications. Empower your workforce, automate tasks, streamline process and deliver better customer satisfaction.

  • Zoho Desk : A context aware help desk ticketing software

    Zoho Corporation Limited

    Zoho Desk is a cloud-based ticketing system that helps you uncomplicate customer support with multichannel communication, knowledge base, community, in-app service portals, and AI-assisted ticket assignment and resolution. Businesses can organize, monitor, analyze, automate and extend your support with Zoho Desk.

  • Digital Staff Passport

    TRUU LTD

    Digital Staff Passport SaaS platform for organisations to issue and verify Verifiable Credentials with compatible digital wallets, including the Truu Mobile App. The platform supports employment checks, passwordless single-sign on, identity management, regulatory, membership and training records. Compatible with NHS Digital Staff Passport and W3C Verifiable Credential standards.

  • HYDRAX Secure Mobile Device Management Service

    Phonehub IO Ltd

    Hydrax is a cloud managed, ultra-secure locked-down operating system for mobile devices such as tablets and phones, enabling them to be used by prisoners and prison staff in custodial environments without the risk of abuse. It has been fully penetration tested and deemed fit for use in prisons.

  • Messaging software

    Boomerang I-Comms Ltd

    Boomcast delivers Broadcast conversational messaging, 2-way SMS, voice, and email bulk communications. Our multi-channel messaging can automatically match responses and deliver them to your email. Schedule automated messaging campaigns across individuals or dynamic groups and create inbound SMS, email, and voice campaigns. ISO-27001, Cyber Essentials and Cyber Essentials Plus accredited

  • Amazon Chime

    Softcat Limited

    Amazon Chime is a communications service that lets you meet, chat, and place business calls inside and outside your organization, all using a single application. Developers can add audio calling, video calling, and screen sharing capabilities directly to their applications using the Amazon Chime SDK.

  • Google Gemini AI Meetings and Messaging for Google Workspace

    Netpremacy Limited

    Google Gemini AI Meetings and Messaging add-on will give customers access to Google Meet features such as studio look, studio lighting, studio sound, and take notes for me, allowing more effective and efficient meetings. In future Gemini will feature Chat conversation summaries and automatic translation of messages.

  • Envoy - Patient Experience & Friends and Family Test

    IMImobile Europe Ltd

    Healthcare Communications are #1 Market leaders in FFT, surveys/audits and patient experience. Multiple channels capture real time patient/staff feedback including SMS, online, phone, tablets, paper and kiosks. Our analytics and auto-reporting features are co-designed with NHS staff for instant results and includes sentiment analysis, free text theming & heatmaps.

  • 8x8 Video Conferencing

    Softcat Limited

    8x8 Meetings are integral to the Unified Communications services provided through 8x8's X Series user plans. These services support video-based meetings, events, and team collaboration, featuring functionalities like whiteboarding for enhanced interaction and productivity.

  • EngageOne Communicate

    PRECISELY SOFTWARE LIMITED

    EngageOne Communicate is an customer engagement platform for communication processes like customer onboarding, acquisition, retention, and servicing. The platform leverages customer data to reach consumers across channels like email, SMS, Video, Chat and IM. This unified approach to design, data management, delivery, and analytics, empowers business to drive business objectives.

  • Test Architecture Tools

    INET

    This 2 day training for product owners and stake holders help in understand agile software development and importance of their value to the project. This training also covers the GDS standards and importance of it so that they will ensure the development team is adhere them

  • BMC Helix Virtual Agent

    Fusion Business Solutions

    BMC Helix Virtual Agent (Chatbot) brings the cognitive enterprise to life with intelligent, omni-channel experiences that lets users find and request services through a conversational and personalised interface. Conversations are stored for 90 days with the purchase of the Premium Capacity offering. Fusion GBS is a Platinum Partner of BMC.

  • Armour Unity - Ultra Secure Video Conferencing for Sensitive & Higher Assurance Environments

    Armour Comms

    Secure enterprise video conferencing, screen sharing and in-app messaging for iOS/ Android devices. Documents and chats associated with conference call benefit from the trusted security of the Armour mobile platform. Unity uses MIKEY-SAKKE IBE. Participants on a call can be certain that only other invited attendees can join the conference.

  • 8x8 Work - UCaaS Cloud PBX

    Softcat Limited

    XCaaS supports Unified Communications services through 8x8’s X Series user plans (X1-X4), offering telephony, voicemail, messaging, group chat, video meetings, call recording, AI-powered analytics, internet fax and more. Each user licence includes a calling plan that provides zone-based unmetered calling to domestic and international destinations.

  • OPTO4UC - Resilient Cloud Hosted Telephony Service

    SCB Global Ltd

    OPTO4UC provides a resilient on-site and cloud-based full communications solution with collaboration features such as web chat, video, email, IM, conference calls, data sharing, online meetings; call recording, customer analytics, internet fax. Option for UK bundled minutes, per user/month.

  • Collections SMS

    Commify UK Limited trading as VOODOO and Esendex

    Utilise SMS to assist with digital collections. Expanding your reach to a wider range of customers using SMS for reminders and notifications. Provide actions via the SMS to assist recipients get back up to date with their accounts. Control conversations through Esendex SMS portal or via your CRM using API.

  • Zoom Managed Service by Acceleraate

    Acceleraate Limited

    Zoom is an all-in-one collaboration platform that makes connecting easier, and more dynamic for people and businesses. Zoom's Team Chat, Phone, Meetings, Contact Center, Workspace, and AI solutions help hybrid teams collaborate and get more done. Acceleraate provides a fully managed service for Zoom inclusive of licensing and managed services.

  • Fusion - 8x8 Cloud PBX

    Charterhouse Voice & Data

    XCaaS supports Unified Communications services through 8x8’s X Series user plans (X1-X4), offering telephony, voicemail, messaging, group chat, video meetings, call recording, AI-powered analytics, internet fax and more. Each user licence includes a calling plan that provides zone-based unmetered calling to domestic and international destinations.

  • SafeZone

    CriticalArc Ltd

    Critical Arc, a global tech innovator, designs and delivers a distributed command and control solution, SafeZone™, which is revolutionising the way organisations manage day-to-day safety and security operations. SafeZone provides response teams with complete operational awareness, to enhance the protection of dispersed people, facilities, and assets, while delivering efficiency savings.

  • Microsoft Power Platform SMS Connector

    Boomerang I-Comms Ltd

    Boomerang’s Dynamics 365 plug-in and customer Connector provides seamless integration to Microsoft apps and Power Platform, overcoming broadcast limitations by matching activities with responses. This fosters conversational engagements, recorded in contacts’ timelines for seamless automation and stakeholder interactions. ISO-27001, CyberEssentials,Cyber Essentials Plus certifications ensure data security.

  • Cloud Apps - Fire Safety

    Digital Interactive Ltd

    Maintain accurate records of tests, maintenance and staff training related to fire safety measures. Including risk management.

  • Declaration and Management of Outside Interests App

    Ceox

    Declaration and Management of Outside Interests App is for civil servants to log private interests that have bearing or overlap with the individual’s official role/duties as required by the Civil Service Code. The Microsoft based Power App includes management functions including annual reviews to automatically ask users to recertify declarations.