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Intercity Technology Limited
Contact Centre Quality Assurance ensures optimal customer interactions. It can monitor, evaluate, and improve agent performance and customer satisfaction. Gain insights through call recordings, evaluations, and analytics. Enhance quality, compliance, and operational efficiency. Ideal for organizations focused on delivering exceptional customer service and experiences.
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INSIGHT DIRECT (UK) LTD
Salesforce Health Cloud uses the power of the cloud, social and mobile technologies to give healthcare professionals the tools they need to collaborate more efficiently, understand patients more deeply, and build 1-to-1 relationships across entire care journeys. SFDCHI2024GC14
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BRITANNIC TECHNOLOGIES LIMITED
Deliver retrieval augmented generative AI to your website with seamless escalation to live chat, WebRTC voice call, video and collaboration.
Can also be delivered through WhatsApp, Facebook Messenger, SMS, MMS and more.
The AI bot will also serve Agent Assist Knowledge Base articles and suggestions.
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Ostratto
Zoho One gives you a comprehensive and customisable platform to break down silos between departments and boost performance across your organisation.
Manage Sales, Marketing, Support, HR, Finance, operations using just one suite of applications using Zoho One.
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CHARTERHOUSE VOICE & DATA LIMITED
An enterprise-level, omnichannel cloud contact centre solution designed to enhance collaboration with agents and elevate customer experiences. It features skills-based routing, supports various digital and voice channels seamlessly, provides customer journey analytics, and incorporates conversational AI for self-service tasks and automated call management.
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PANLOGIC LIMITED
Hosting (physical vs. virtualised vs. cloud; shared vs. dedicated) Infrastructure support Application support Maintenance Digital infrastructure audit Disaster Recovery (DR) & 'hot'/'warm'/'cold' High availability (managing demand) Managed Services audit (investigation), migration (taking on third-party services) and Business As Usual (BAU)
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ANS GROUP LIMITED
ANS' PowerPlatform and Dynamics 365 Not for Profit implementation service enables organisations to consolidate legacy systems to reduce complexity and cost, whilst delivering digital transformation across the organisation enabling the reinvention of service delivery and serve their volunteers, members, stakeholders and staff by creating interactions amongst people, data and processes.
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ROSSERA LTD
Rossera offers Oracle Fusion and e-Business Suite customers a unique Process Automation capability. Our products are tightly integrated with the Oracle product suite and are proven to deliver rapid ROI. Our flagship product ProcessSense® allows users to model any business process, leveraging Oracle Application Data to create rich user experiences.
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AIRE LOGIC LIMITED
AireCDR is an electronic Controlled Drugs Register for Ambulance Trusts, which allows paramedics and other ambulance staff to quickly and securely perform key activities relating to the handling and recording of controlled drug use. The solution is legislatively-compliant and designed to align with crew workflows.
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MERCELL UK LTD
Mercell (EU Supply) management of contracts, supplier collaboration, Expiry alerts, Contract Register, performance and suppliers KPI’s, stakeholder surveys and contract change management. Public Contracts Register available to meet Transparency agenda or FOI requests with full control of what is displayed publicly by the system user. e-Contract Management integrates with eTendering.
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ACTIVEMANAGE LTD.
The ActiveManage platform allows users and organisations to build powerful bespoke web applications using an intuitive web-based interface. Even with little or no programming experience, they have the ability to transform their business and its processes using the technologies provided by the platform.
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BLUEFORT SECURITY LIMITED
Cloud Hosted MFA Platform
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Luscii healthtech B.V
System-wide remote patient monitoring platform for long or short-term conditions via Virtual Wards, Community, Primary Care and Selfcare models. Patients submit vital sign readings, symptom questionnaire responses and information to their care team via an app. A clinical dashboard displays trends, threshold alerts and patient communication via videocall and messaging.
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Fusion Business Solutions (UK) Limited
BMC Helix Digital Workplace provides intuitive and intelligent consumer-like experiences. It delivers simple, context-aware interfaces that provide engaging experiences to support employees. Helix Digital Workplace offers omni-channel engagement extending beyond traditional service channels with chatbots and virtual agents. Fusion GBS is an Elite Partner of BMC, reselling Digital Workplace.
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ROCKTIME LIMITED
Rocktime's verso™ licensing software provides online Gambling Licensing Automation, data validation and process transformation. Used as a stand alone system or fully integrated, verso can be tailored to mirror and improve your internal processes, and can power all types of public sector licensing schemes.
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Learning Pool
Social Care maintains training a highly-skilled workforce with the pressures of delivering exceptional front-line care. We collaborate with leading practitioners to develop training that is underpinned by current legislation, national standards, reflect realistic situations and best practice. Our social care collection is mapped to the Skills for Care Endorsement Framework.
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PHOENIX SOFTWARE LIMITED
A proactive threat hunting service that extends beyond the endpoint. Actively hunts for threats across endpoints, Microsoft Office 365, cloud applications, and identity
By combining hunter-trained AI and human expertise it looks for threats 24/7/365, ensuring robust protection across endpoints, email, identity, and cloud applications using Microsoft 365 Defender data
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IBM UNITED KINGDOM LIMITED
Dizzion cloud desktops and application streaming create high-performance, secure and compliant digital workspaces that are delivered from 40+ IBM Cloud availability zones to any user on any connected device - anywhere in the world. The solution features VMware Horizon Enterprise and Dizzion’s proprietary C3 orchestration platform providing a DaaS (Desktop-as-a-service).
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KTSL LIMITED
BMC Helix Control-M is a software-as-a-service (SaaS)-based application
workflow orchestration platform that integrates, automates, and orchestrates complex data and application workflows across highly heterogeneous technology environments.
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PHOENIX SOFTWARE LIMITED
Enhance creativity, boost productivity, and deliver content faster with world-class creative tools and intuitive, integrated workflows. Adobe Creative Cloud includes 20+ desktop apps, plus connected mobile apps and essential cloud services that make work remotely and collaborating with stakeholders efficient and effective.
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VISIONABLE UK LTD
Clinic is a module within the Visionable collaboration platform that provides a virtual consultation solution for GP, Community and Outpatient teams to deliver scheduled and drop-in virtual patient care for one to one and group sessions. Featuring native resolution encrypted multi-stream video, imaging and device feeds, displayed simultaneously.
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DELOITTE LLP
Through this service, Deloitte will help you develop and implement high-quality bespoke mobile applications for the public and/or employees. We work with you to get the most value out of the applications built. This service involves the development of the front-end application(s) and integration into the back-end estate.
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RLDatix
Assure Appraisal (aka MedicAppraisal) is appraisal and revalidation software designed for medics to support both doctors and appraisers in delivering compliant, efficient and effective appraisals as required for the revalidation process.
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CYBERFORT LIMITED
Cyberfort's MXDR defends your organisation from cyber threats 24x7x365. Utilising the right combination of Microsoft Sentinel and Elastic SIEM for each customer, SOAR enables ingest efficiency, increased ROI and reduces cost . Detecting, responding, and remediating with high speed, accuracy and transparency, you'll see everything we do to defend you.
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TTEC CONSULTING (UK) LIMITED
With Genesys Cloud CX, TTEC offers an all-in-one, Cloud native omnichannel contact centre platform, offering enterprise grade reliability and scalability. As a Gartner® Magic Quadrant™ leader, the subscription based platform offers all relevant channels including voice, chat, social media, BOT’s; includes WFM, Automation, Artificial Intelligence, Gamification, Marketplace and comprehensive API’s.
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SOFTCAT PLC
Case Management for Public Sector is built on a modular, composable, CMaaS architecture providing a central location to manage and track the activities and data for all case types, from case intake to resolution. End users connect via portals to self-serve for requests, incidents or complaints etc. APPSC24GC14
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UP3 SERVICES LTD
ServiceNow offers a portfolio of robust cloud-based applications that automate and manage enterprise services. Our applications have the advantage of being built on a single service automation platform with one user interface, one code base, and one data model, delivering easy, automated upgrades.
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LEIDOS INNOVATIONS UK LTD
Leidos’ service delivers reporting capabilities, business insights and enables the gathering, communication and visual representation of customer’s data. This is delivered in a centralised, secure gateway that customers can use to share access to their data assets, dashboards, enterprise reporting, BI, or as part of new/existing customer solutions.
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REDCENTRIC SOLUTIONS LIMITED
Unity IP Voice is Redcentric’s hosted enterprise voice solution for organisations seeking to modernise their telephony system while controlling costs. It offers carrier-grade IP-telephony voice solution with optional UCaaS features, accessible from various devices. Managed 24/7 voice service, it includes call centre options, free staff calls, and flexible pricing.
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IBM UNITED KINGDOM LIMITED
IBM OpenPages with Watson is an AI-driven, highly scalable governance, risk and compliance (GRC) solution that runs on any cloud. Centralize siloed risk management functions within a single environment designed to help you identify, manage, monitor and report on risk and regulatory compliance, especially in today’s changing business landscape.