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SOFTCAT PLC
Virtual Ward Technologies Ltd provides a comprehensive platform to enhance healthcare delivery through virtual wards built using Appian Low Code technology. We offer an integrated solution for remote patient monitoring, case management, and care coordination, utilising technology to ensure healthcare providers can deliver exceptional patient care remotely in the hospital.
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FLOWMOTION LTD
ServiceNow® implementation.
ServiceNow, the application development platform, hosts a vast workspace of efficient business processes. Our extensive experience in utilising ServiceNow's capabilities allows us to enhance business processes, integrate with third-party platforms and automate data flows in one complete platform.
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HALO SERVICE SOLUTIONS LTD
An all-inclusive CRM solution and cloud-based service desk, HaloCRM delivers lightning-fast customer relationship management in an intuitive, codeless interface. HaloCRM supplies powerful, flexible best practise processes with Automation out-of-the-box. Our experienced, in-house CRM team provide frictionless service migrations, lower total ownership cost than legacy tools with concurrent licencing options available.
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GOSS INTERACTIVE LIMITED
Powerful no-code/low-code ‘CRM-lite’ customer transaction platform enabling public sector organisations to deliver rich and intuitive customer websites & portals for online service requests and case management. Delivers seamless end to end online processes, saving time, effort and money, whilst providing a single customer view and an excellent customer experience.
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INSIGHT DIRECT (UK) LTD
Deliver citizen-first digital experiences. Build connected government interactive websites, self-service portals, and applications. Make it easy for citizens to submit forms, search knowledge, access their data and take action. Launch and adapt scaleable experiences fast using clicks or code and extend with a broad ecosystem of easy-to-use tools. SFDCHI2024GC14
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Hostcomm Limited
CXCortex is an AI customer service agent that performs customer service autonomously using AI through a variety of channels such as email, chat, SMS and phone calls. The main purpose of CXCortex is to provide; email, voice & chat assistance, call recording analysis, CX analytics, AI quality assurance.
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Formus Professional Software
FormusPro is a certified Microsoft Partner who specialises in the implementation, configuration and development of software, primarily on the Microsoft Dynamics 365 (D365) platform. In addition, we also offer data migration, system integration, continuous system development, software licensing, consultancy, training, training documentation and support.
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INFOSYS LIMITED
Microsoft Dynamics 365 ERP Cloud Advisory is an end to end service for cloud readiness assessment, fit-gap analysis for cloud implementation, Integration and optimisation services for Microsoft Dynamics 365 ERP cloud implementation.
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EBO.AI (UK) LTD
The EBO Appointment Management module offers a seamless and user-friendly interface, enabling patients to:
• View upcoming appointments
• Cancel appointments
• Reschedule appointments
• Receive notifications/ reminders about new appointments and changes,
• Ask general questions about appointment procedures
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Esuasive
EEsuasive Sales and Lettings is a core solution component of Esuasive Housing, a complete, modular, preconfigured solution for Housing Associations and Local Authority landlords, fully customisable and extensible, and built on the Microsoft Dynamics 365 and Power Apps platform.
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Wordskii Labs
How do people with language barriers contact you?
Wordskii Connect is a revolutionary telephony service that enables non-English speaking service users to contact you via telephone through a professional interpreter.
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EBO.AI (UK) LTD
EBO delivers a sophisticated Virtual Assistant designed to efficiently address general enquiries from patients, accessible through a wide range of communication channels.
The Virtual Assistant comprehends and responds to diverse questions, encompassing topics such as standard visiting hours, specific service-related enquiries, medical procedures, and the hospital's approach to care delivery.
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Pegasystems Limited
Pega is a low-code platform for AI-powered decisioning and workflow automation. We enable organisations to get work done using apps that are secure, scalable, governed, and maintainable. We offer solutions for business process management, digital process automation, and customer/citizen engagement. Customer Relationship Management (CRM) is a central feature of Pega.
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GCI NETWORK SOLUTIONS LIMITED
Amazon Connect constitutes a cloud-based solution for managing contact centres. It offers a comprehensive suite of functionalities, including conversational AI capabilities, omnichannel support for seamless customer interactions, and real-time analytics for performance optimisation. Additionally, it provides valuable agent performance tools, fostering a more productive and efficient contact centre workforce.
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EQUINE REGISTER LIMITED
Identity Verification Data Protection (GDPR) service verifies the identity of users for access to secure Equine Register Services. The service supports Data Protection/GDPR compliance enabling data subjects to exercise their rights under DPA/GDPR. The service is interoperable with our other services including the Digital Stable and Central Equine Database.
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XMA LIMITED
Salesforce Health Cloud uses the power of the cloud, social and mobile technologies to give healthcare professionals the tools they need to collaborate more efficiently, understand patients more deeply, and build 1-to-1 relationships across entire care journeys. SFDCX2024GC14
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PLAN ALPHA SYSTEMS LIMITED
Plan Alpha Drupal: Drupal Customer Relationship Management System (CRM). Drupal Content Management Systems (CMS). Drupal integration services. Drupal strategic consultancy in business transformation using open source assets. Plan Alpha Systems guarantee Best Value and best use of Drupal platform. All current versions of Drupal supported, as well as legacy Drupal.
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BOOMERANG I-COMMS LTD
Boomerang’s RESTful API ensures a secure, functional, high-performance messaging experience. With substantial throughput and redundancy, it meets enterprise needs for instant global messaging. Boomerang's built-in intelligence ensures accurate message matching, empowering developers to create automated conversational workflows seamlessly. ISO 27001, Cyber Essentials, and Cyber Essentials Plus Accredited.
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4net Technologies Ltd
FourNet's SOCaaS (Security Operations Centre as a Service) provides comprehensive cybersecurity monitoring and management. It delivers real-time threat detection, incident response and continuous security analysis, leveraging FourNet’s advanced technologies. This service is designed to enhance an organisation's security posture while minimising the operational complexities of managing security internally.
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Sypro Management Limited
Sypro RM - Sypro Risk Manager - a solution for identifying and ensuring an organisations' assets/documents and procedures are compliant, managing statutory compliance (inc. asbestos & legionella) and assessing and mitigating risk (assessing likelihood .v. impact) - links to Sypro Contract Manager-Sypro CM, NEC, NEC3, NEC4 contract management, social value
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Mizorix (Formerly Encodian Services Ltd)
AskAI is highly customisable and extensible solution for enabling organisations to implement natural language AI and LLM technologies in their business securely.
Hosted in your Microsoft Azure environment, AskAI provides a method to deploy ChatGPT functionality across your Microsoft and Third-party system environments securely, without exposing your sensitive data.
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EQUINE REGISTER LIMITED
Enables law enforcement, local authority, welfare organisation and biosecurity representatives to manage and report animal welfare incidents in real-time. Check animal registrations from various sources (microchip, UELN, passport) and update the National Animal Registration, Central Equine and Central Canine and Feline Databases. Supports 3rd party interoperability with integrated front ends.
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Capventis
Capventis is the longest standing partner in Europe of the leading insight platform provider Qualtrics, which specialises in eXperience Management (XM). Listen to what customers and employees are telling you, analyse their feedback using conversational analytics and create action plans to improve their eXperiences.
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CLOUDSOURCE LTD
CloudSource offers flexible, tailored, and highly secure Managed Service solutions that are fit-for-purpose and enable specialist outsourcing or co-sourcing of support services for the Microsoft Dynamics 365 technology stack.
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Boost AI AS
The boost.ai conversational AI platform powers 550+ Virtual Agents worldwide in 30+ languages. Proprietary Natural Language Understanding algorithms allow it to handle 10,000+ intents while maintaining resolution rates above 90%, making it the choice of Enterprises. Fast Deployment and High accuracy powered by advanced Generative AI features.
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BRIGHTWIRE TECHNOLOGY SERVICES LIMITED
Power Virtual Agents provide self service facilities to your internal and external clients, allowing them to ask natural language questions and get the system to provide information resources for the user.Useful for automatic common helpdesk scenarios, Power Virtual Agents allows your internal support teams to focus on more complex tasks.
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DATAMATICS INFOTECH LIMITED
Data Analytics - Cloud Software Service provides organizations with access to cutting-edge cloud-based software applications designed to streamline processes, extract actionable insights,drive informed decision-making. Leveraging the scalability, flexibility,accessibility of cloud computing, our software solutions empower businesses to unlock the full potential of their data assets, driving innovation, efficiency, and growth.
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ARCUS GLOBAL LIMITED
Extending Salesforce services is easy with a host of powerful add-ons. Pre-integrated, adding extra functionality and services is fast and easy. The add-ons listed give you the extra capability, tools and capacity you need to configure your Salesforce service the way you want. SFDCHA2024GC14
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Atlantic Data
Atlantic Data's Disclosures service offers organizations an online platform for processing, administering, and managing criminal record checks for staff, volunteers, and other personnel. Connecting directly to the DBS through its eBulk service. Disclosures includes a robust suite of management tools to support organizations in managing and overseeing these checks.
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Zoho Corporation Limited
Zoho Desk is a cloud-based ticketing system that helps you uncomplicate customer support with multichannel communication, knowledge base, community, in-app service portals, and AI-assisted ticket assignment and resolution. Businesses can organize, monitor, analyze, automate and extend your support with Zoho Desk.