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Bullet Web Development
A chat assistant, harnessing the power of artificial Intelligence (AI) to help people navigate complex information (e.g. council services). Our tool delivers conversations through a range of communication channels (e.g. web, sms, Whatsapp, app). Offering tailored, personalised advice through an AI powered assistant.
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Britannic Technologies
The Five9 Cloud Contact Centre provides a comprehensive suite of services for in and outbound customer service and support, to help you make more customer connections. With a full omni-channel suite of services. Britannic augment the service offering with additional omni-channel capabilities.
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Six Degrees Technology Group Limited
An enterprise-level, omnichannel cloud contact centre solution designed to enhance collaboration with agents and elevate customer experiences. It features skills-based routing, supports various digital and voice channels seamlessly, provides customer journey analytics, and incorporates conversational AI for self-service tasks and automated call management.
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Bullet Web Development
A chat assistant, harnessing the power of artificial Intelligence (AI) to enable people to navigate, access and ‘have a conversation with’ social care information, advice, guidance and processes. Our tool delivers conversations through a range of communication channels (e.g. web, sms, Whatsapp, app).
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Temple Interactive Media
Automated telephone call handling and IVR (Interactive Voice Response). Our systems are used for credit card payments, voicemail, voting and information services. Voice interface using telephone keypad or Speech Recognition to connect to databases and APIs. Call centre overflow and routing.
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Kick ICT
Disaster recovery as a service is a backup model that uses cloud resources to protect applications and data from disruption caused by a disaster. It also provides a total system back up that allows business continuity in the event of system failure.
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Click4Assistance Limited
A UK supplier with over 15 years’ experience providing an enterprise live chat and web chat solution for a range of UK organisations including the NHS, local authorities, universities and the private sector. Offering a complete omni-channel solution including integration with Facebook, WhatsApp and Artificial intelligent powered ChatBots.
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Ve3 Global Ltd
VE3 offers a governance framework for comprehensive data management, including cataloging, compliance, privacy, democratization, and quality. It enhances understanding of data usage and manages risks, compliance, and regulations. GDPR features encompass data quality, lineage, impact assessment, and business glossary.
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Insight
XCaaS supports Unified Communications services through 8x8’s X Series user plans (X1-X4), offering telephony, voicemail, messaging, group chat, video meetings, call recording, AI-powered analytics, internet fax and more. Each user licence includes a calling plan that provides zone-based unmetered calling to domestic and international destinations.
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Charterhouse Voice & Data
The Private Cloud Voice and Contact Centre service is based on the Mitel Unify OpenScape portfolio and leading partner products to provide a robust and reliable integrated voice, contact centre and collaboration services with optional on-site survivability.
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Cinos
Elevate healthcare collaboration with our managed MDT video conferencing solution, seamlessly integrating legacy video endpoints and online meetings. Enhance teamwork efficiency by incorporating Audio Visual (AV) integration within MDT rooms, ensuring a cohesive experience. Improve patient outcomes with secure, HIPAA-compliant video conferencing and seamless integration with Microsoft Teams.
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Orlo
Orlo, the leading UK social media management platform tailored for public sectors, is trusted by over 400 organisations, including 80% of UK constabularies, 30% of local councils, and numerous housing associations. Leveraging Orlo's AI technology, they enhance community connections through digital channels, elevating engagement, measuring trust, and managing reputation effectively.
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Phoenix Software Ltd
With Audio Conferencing, participants use a regular phone to take part in Teams meetings—either by dialling in to the meeting from their phone or by using dial-out functionality from within the meeting.
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BOM Group Ltd
Whether it be network/Application monitoring or securing physical or data assets in hybrid environments, BOM has the knowledge and partners to ensure the buyer leverages the most suitable tool(s) to suit their needs. Technical architects can advise on which software/hardware is fit for purpose based on the buyers requirements.
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Cinos
Revolutionise customer service with Webex Contact Centre, an all-in-one cloud Customer Contact solution combining CPaaS, Workforce Optimisation, and Artifical Intelligence. Manage omnichannel interactions with advanced features like call recording, quality management, workforce management and analytics. Leverage AI-driven self-service for personalised customer experiences, elevating contact centre efficiency and customer service.
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SVL Business Solutions Ltd
NICE Nexidia Interaction Analytics is AI-powered omnichannel analytics that identify trends and root causes across 100% of interactions. Whether it’s voice, text, or digital conversation, NICE Nexidia Interaction Analytics is designed to analyse, measure, and uncover insights to drive improvements to CX. Make next-gen insights easy with analytics everywhere.
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BE-SAFE TECHNOLOGIES LTD
Software that allows any company to manage, maintain, and accredit their contractors AND their site visits all in one place.
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Cisilion Limited
Microsoft 365 provides organisations a collaboration & productivity platform delivered as SaaS solution, delivered on Windows 10 and 11. Secured by leading edge Security and Compliance tools delivered through Office 365 and EM+S.
Cisilion is a Microsoft Gold Partner who specialise in providing consultancy, migration, implementation and support services.
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Zoom Video Communications, Inc.
Zoom Workplace is an AI-powered collaboration platform designed to reimagine teamwork by streamlining communications, increasing employee engagement, optimising in-person time, and improving productivity across flexible work. It’s Zoom’s core communications products, combined with employee engagement, spaces, and productivity solutions, all within the Zoom experience, with AI woven throughout.