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BYTES SOFTWARE SERVICES LIMITED
Our industry-leading RingEX secure solution enables customers to quickly set up and unify business calls, SMS, fax, and more in a single app with powerful AI-tools accessible across devices. It also has powerful real-time analytics for better decision-making and 300+ pre-built integrations to easily automate workflows and tasks. bssgc
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Britannic Technologies
SIP telephone routing service supporting move from PSTN / ISDN network to next generation SIP / IP calling. Provides cost reduction from line consolidation and replacement of legacy analogue and digital lines with dynamic call routing, enhanced management portal & Live language translation. Supports business continuity and increases efficiency.
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Inform Communications Ltd
Advanced Generative AI-powered chatbots designed for 24/7 citizen engagement. Seamless integration with client systems and the entire Engage Suite of products. Comprehensive BI/analytics. Human parity NLU supports multilingual interactions. We can design, build, create all content, host and maintain bots or clients can self-manage via our platform.
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Kerv Experience Limited
Direct Routing is a simple and cost effective solution, allowing you to make and receive calls to external landlines and mobile phones from Microsoft Teams. Kerv's Direct Routing for Teams allows you to connect to the public telephone networks saving you time and money when compared to Microsoft Calling Plans.
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Cinos
Experience unparalleled resilience and reliability with Cinos Cloud Communications (UC) for Blue Light and Emergency Services, purpose-built for critical national infrastructure. A fully-managed cloud service built on Cisco Calling and Genesys Contact Centre ensuring continuous, secure, always-on communications and supporting the carrying of 999 and 101 calls.
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INTUITY COMMUNICATIONS LIMITED
An enterprise-level, omnichannel cloud contact centre solution designed to enhance collaboration with agents and elevate customer experiences. It features skills-based routing, supports various digital and voice channels seamlessly, provides customer journey analytics, and incorporates conversational AI for self-service tasks and automated call management.
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ITGL Limited
Cisco Webex is a collection of cloud-based collaboration services: Calling, Meetings, Messaging, Devices and Contact Center. All services are unified through a common admin interface (Webex Control Hub) and a single end user application (Webex App). ITGL Onboarding and Lifecycle services for Webex.
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CDW LIMITED
Windows operating system updated in the cloud with Windows Information Protection, Windows Hello for Business, Credential Guard, Device Guard, App Locker, Windows Defender Antivirus. Can be used with either Windows 10 or Windows 11
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VERSEONE GROUP LTD
VerseOne Business Process Automator (BPA) is a highly flexible process-building platform to leverage the power of customer’s existing content and user profiles. BPA enables customers to translate their processes into defined actions, and then to simply build them as process templates within BPA, streamlining and digitising previously cumbersome workflows.
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GAMMA NETWORK SOLUTIONS LIMITED
Direct Routing as a Service adds Gamma's voice telephony call plans to the standard MS Teams offering, replacing Microsoft Calling Plans. This Unified Communications (UCaaS) service is fully managed and offers legacy PBX, telephone system or contact centre integration. Options include call recording, headsets and handsets, ATAs and call analytics.
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NEO TECHNOLOGY LIMITED
Neo Technology's Housing Service Charges solution offers a streamlined approach to managing service charges for housing associations. With features like automated billing, customisable invoicing, and transparent reporting, it ensures accurate and efficient handling of service charges, enhancing financial management and tenant satisfaction.
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NINE23 LTD
UK Sovereign Managed Cloud PaaS for Symmetric Key Agreement (Arqit - SKA(PaaS)™). Secure by design, it hardens cyber security across the network and data communications by generating symmetric encryption keys between end-points. Manage individual and group key sessions with policy enforcement. Supports existing encryption algorithms to layer into existing network.
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GLOBAL 4 COMMUNICATIONS LIMITED
Global PSTN access via 8x8's native voice for Microsoft Teams integration. Increase productivity with a full communications solution, including telephony, voicemail; video, email, conference calls, data sharing, online meetings; call recording, customer analytics, internet fax. Call plans, per user per month: UK local, national and mobile numbers.
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Clear Visual Communications Ltd
NowSignage is a scalable cloud-based digital signage content management system that makes it easy to upload, schedule & manage content across screens at the click of a button. The platform is hardware agnostic and works with all major operating systems, with API integrations for Microsoft Power BI and Google Suite.
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BlackBerry UK Limited
BlackBerry® AtHoc is trusted by 2000+ organizations globally to unify their crisis communications. It offers a whole new level of protection for your people and gives leaders the information they need to make critical safety decisions.
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GLOBAL 4 COMMUNICATIONS LIMITED
CallSwitch One is Global 4's industry leading unified
communications platform. Underpinned by a powerful VoIP telephony system, including a range of advanced call handling and management features, alongside chat, SMS, integrations and more.
All managed centrally through our secure administration dashboard, and deployed through proprietary mobile, desktop, and web applications.
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ROWDEN TECHNOLOGIES LTD.
Rowden's Self-managed TAK Server offers a foundational, cost-effective cloud solution on AWS or Hybrid platforms with custom security design, Docker-based deployment and basic PostgreSQL database features. Perfect for teams requiring straightforward, secure communication with minimal support.
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Six Degrees
A purpose-built solution, certified through the Microsoft Operator Connect program, that quickly enables native PSTN connectivity in Microsoft Teams and increases admin efficiency. The service is powered by the 8x8 XCaaS platform to provide reliable and flexible calling options and DID numbers for Microsoft Teams Phone users in 20 countries.
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CDW LIMITED
Microsoft Entra ID Governance is an identity governance solution that enhances productivity, strengthens security, and facilitates compliance. It automates identity and access lifecycle management, provides visibility, and allows delegation to business groups. Key features include identity lifecycle management, access governance, and secure privileged access for administration.
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SPECIALIST COMPUTER CENTRES PLC
Effortlessly integrate PSTN calling into Teams across desktop and mobile. Our comprehensive solution, including SIP, contact centre, call recording, and devices is designed to replace outdated PBXs and ISDN reliance. Enjoy ongoing management automation, referenceable deployment, expert support and innovative integration for a seamless transition to cloud communications.
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Bullet Web Development
A chat assistant, harnessing the power of artificial Intelligence (AI) to help people navigate complex information (e.g. council services). Our tool delivers conversations through a range of communication channels (e.g. web, sms, Whatsapp, app). Offering tailored, personalised advice through an AI powered assistant.
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Britannic Technologies
The Five9 Cloud Contact Centre provides a comprehensive suite of services for in and outbound customer service and support, to help you make more customer connections. With a full omni-channel suite of services. Britannic augment the service offering with additional omni-channel capabilities.
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Six Degrees
An enterprise-level, omnichannel cloud contact centre solution designed to enhance collaboration with agents and elevate customer experiences. It features skills-based routing, supports various digital and voice channels seamlessly, provides customer journey analytics, and incorporates conversational AI for self-service tasks and automated call management.
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Bullet Web Development
A chat assistant, harnessing the power of artificial Intelligence (AI) to enable people to navigate, access and ‘have a conversation with’ social care information, advice, guidance and processes. Our tool delivers conversations through a range of communication channels (e.g. web, sms, Whatsapp, app).
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TEMPLE INTERACTIVE MEDIA LIMITED
Automated telephone call handling and IVR (Interactive Voice Response). Our systems are used for credit card payments, voicemail, voting and information services. Voice interface using telephone keypad or Speech Recognition to connect to databases and APIs. Call centre overflow and routing.
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Kick ICT
Disaster recovery as a service is a backup model that uses cloud resources to protect applications and data from disruption caused by a disaster. It also provides a total system back up that allows business continuity in the event of system failure.
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Click4Assistance Limited
A UK supplier with over 15 years’ experience providing an enterprise live chat and web chat solution for a range of UK organisations including the NHS, local authorities, universities and the private sector. Offering a complete omni-channel solution including integration with Facebook, WhatsApp and Artificial intelligent powered ChatBots.
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VE3 GLOBAL LTD
VE3 offers a governance framework for comprehensive data management, including cataloging, compliance, privacy, democratization, and quality. It enhances understanding of data usage and manages risks, compliance, and regulations. GDPR features encompass data quality, lineage, impact assessment, and business glossary.
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INSIGHT DIRECT (UK) LTD
XCaaS supports Unified Communications services through 8x8’s X Series user plans (X1-X4), offering telephony, voicemail, messaging, group chat, video meetings, call recording, AI-powered analytics, internet fax and more. Each user licence includes a calling plan that provides zone-based unmetered calling to domestic and international destinations.
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Charterhouse Voice & Data
The Private Cloud Voice and Contact Centre service is based on the Mitel Unify OpenScape portfolio and leading partner products to provide a robust and reliable integrated voice, contact centre and collaboration services with optional on-site survivability.