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Esuasive
Esuasive Community Connections, a preconfigured Microsoft Dynamics 365 / Power Apps solution for County, District, Borough and City Councils, brings the flexibility of the Microsoft Cloud platform to Local Authorities. Community Connections supports housing and homelessness, leisure and youth services, ASBs, safeguarding and other teams delivering services to the public.
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Epaccsys Limited
Accounting Software systems provider Epaccsys have been supplying Accounting Software and Accounting Software solutions for over 15 years with Epicor Accounting software. The full suite of accounting software modules available can be extended to include Distribution, Supply Chain Management and Project Management.
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Freshworks Inc.
Freshservice is a SaaS based IT Service Management product from Freshworks. Affordable, configurable, ITIL4 aligned, IT Service Desk software solution. Featuring an intuitive UI, robust ticketing - Incident, Problem, Change and Release Management, powerful self-serve portal with service catalogue & knowledge management, reporting, integration capabilities, smart automation and GenAI capabilities.
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Computer Application Services Limited t/a Workpro
Workpro case management software improves case handling and reporting - while reducing costs and risks. Applicable for any process, non-conformance or regulated casework, from incidents and issues, to complaints and information requests. Complete visibility of case activity, next steps and deadlines. Everything to do with a case in one place.
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Blacklight Software
Blacklight work with Microsoft Dynamics 365 to allow combined authorities to improve customer service and operational efficiency by better managing stakeholder information and organisational processes such as employment, business and education support, grants and inward investment.
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ICS.AI LTD
SMART Phone AI Assistants transform user engagement with personalised, efficient AI-powered phone support. By reducing inbound calls, waiting times and streamlining communication, staff are freed to focus on complex issues. SMART Phone leverages advanced speech recognition and natural language understanding to empower users with self-service, optimising the overall experience.
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CDW LIMITED
Automate service interactions/operations across your organisation with Hornbill's ESM/ITSM SaaS solution, boosting productivity 80%-90%. Our digital portal/catalog gives users a compelling alternative to costly one-to-one interactions. Pre-built templates and drag-and-drop tools let you create services/automations in minutes. AI-driven tools for agents and a virtual agent boost productivity to new levels.
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PHOENIX SOFTWARE LIMITED
The SMART AI IT Helpdesk Assistant uses AI technology and self-service to improve IT support 24/7 while reducing service delivery costs. Human Parity AI let’s user log tickets, check for updates and order equipment via natural language and chat. No training needed and simplifies self-service support issues.
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SmartCitizen Limited
SmartRewards self-service portal allows customers to enrol for, and participate in a rewards and incentives scheme. The portal shows participants activities which earn points when performed and any rewards to which they are entitled (either with or without points), and allows them to easily redeem these.
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EQUINE REGISTER LIMITED
Enables the public and/or authorised users to check animal identification data recorded on a transponder (including a microchip or tag or other readable device) interoperable with the Central Equine Database, Central Animal Database, Central Canine and Feline Database via secure API. Service is interoperable with 3rd party systems.
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Content Guru Ltd (Redwood Technologies)
Content Guru provides an Omni-Channel Cloud Contact Centre solution, known as storm®.
storm® is a multi-channel CCaaS (Contact Centre as a Service) solution for inbound and outbound interactions, providing a range call center-related technologies for any size of organisation. These services can be layered over and integrated with existing technology.
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Boréal-Informations Stratégiques 2014 Inc
Manage all aspects of stakeholder engagement from a single, intuitive tool. Borealis centralizes all stakeholder-related data, keeping it instantly accessible to team members from anywhere.
Easily add modules to the stakeholder engagement platform to manage other areas of corporate social responsibility such as social investment, land management, and grievance management.
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The Access Group
Access Charity CRM is a user friendly and modular Contact Relationship Management solution which caters for non-profit, education and membership organisations. It addresses Marketing and Communications, Income / Donation Processing, Gift Aid processing, Event Management, Volunteer Management, Professional Fundraising, Membership management and Grant Awarding.
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SEND FOR HELP LIMITED
Lone worker services from Peoplesafe protect the largest share of public sector lone workers. Alarms raised through lone working devices, safety apps and body cameras are professionally managed by our 24/7/365 control centre. With Peoplesafe, you’ll know your staff can receive help whenever, wherever. Peoplesafe are people risk management specialists.
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BOOMERANG I-COMMS LTD
Boomcast delivers Broadcast conversational messaging, 2-way SMS, voice, and email bulk communications. Our multi-channel messaging can automatically match responses and deliver them to your email. Schedule automated messaging campaigns across individuals or dynamic groups and create inbound SMS, email, and voice campaigns. ISO-27001, Cyber Essentials and Cyber Essentials Plus accredited
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Total Enterprise Solutions
Microsoft Gold Partner deployment and license management of Microsoft Dynamics D365 Customer Relationship Management (CRM) capability, helping organisations to engage more effectively with their stakeholders creating targeted and insight driven communications, delivering more productive relationships, and improving oversight and automation of operational processes that deliver service efficiency and effectiveness gains.
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SPARK TECHNOLOGY SERVICES LIMITED
WiFi management, authentication, engagement and entertainment services.
Filtered internet for staff, patients and visitors on tablets, BSUs and BYOD.
Services are free including games, TV, magazines, nurse call, HL7 integration, meal ordering, signposting, surveys and analytics.
Customisable, compliant, supported, monitored every day of the year with UK based telephone helpdesk.
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VE3 GLOBAL LTD
VE3 specializes in custom Microsoft Dynamics 365 solutions, emphasizing online portal development and cloud app deployment. We empower organizations with user-friendly portals, enabling self-service for citizens, suppliers, employees, and members. Our cloud-based solutions optimize efficiency, ensuring a seamless experience for all stakeholders, maximizing return on investment.
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XMA LIMITED
Tableau Platform is your self-service visual analytics platform. Keywords: Hanrahan, Stolte, Chabot, .TDE, BI, Dashboard, VizQL, Hyper, In-Memory, Hybrid, Live, Bridge, Resource, Block, Desktop, Prep, Creator, Explorer, Viewer, Viz, .TWB, .TWBX, Chart, Graph, Table, Database, File, Data, Management, Premium, Support, Extended, Secure, Governed, Audited, Intuitive, Ease-of-use, People, Everyone, TCO. SFDCTBX2024GC14
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Epaccsys Limited
GS1 GTIN systems provider Epaccsys an accredited GS1 partner have been supplying GS1 GTIN compliant systems and GS1 GTIN solutions for over 15 years with Epicor software. Alongside the Epaccsys GS1 GTIN system sits a full suite of ERP modules including Financial, Distribution, Supply Chain Management and Project Management.
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Epaccsys Limited
ERP Cloud software provider Epaccsys have been supplying ERP Cloud software and ERP Cloud software solutions for over 15 years with Epicor ERP Cloud software. The full suite of ERP Cloud software modules available include Financial & Distribution ERP Cloud, Supply Chain Management and Project Management ERP Cloud software
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ARISSIAN LTD
The Luciditi age assurance provides a digital solution for Age Assurance protecting minors from age restricted products and organisations from legal breaches. Solutions work in a face to face environment and or for access to online services.
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CLOUDSOURCE LTD
"A purpose-built Regulatory Case Management system, built on best-in-class, Microsoft Dynamics 365 Cloud Technology.
The solution empowers Case Workers through data-driven business process automation, real-time analytics and a self-serve citizen portal.
CloudSource offer an end-to-end service, from design thinking workshop, prototyping, implementation and managed services."
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1 Cloud Consultants
Zoho One is an online (SaaS) suite of applications that you can become the operating system of your business. It includes CRM, Service Desk, Project Management, Online Meeting Software, Marketing Tools, Office Suite, Email, Cloud Storage, Finance Tools, HR Tools and more.
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CADENT ANALYTICS LIMITED
The Galvia Student Engagement Platform enhances higher education by leveraging conversational AI and data intelligence. Engage: A multi-platform, multi-lingual AI chatbot engages students with 24/7 access. Understand: Delivers reliable insights with query analytics, on-demand surveys, and sentiment analysis. Support: Triages and connects students with timely and applicable student services.
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Syrenis Ltd
Cassie is a SaaS-based Consent Management Platform (CMP) that manages compliance with privacy legislations like GDPR for large organizations handling high-volume,complex data.Recommended by Gartner,Cassie offers cookie banners,marketing consent and granular preferences with an API-first architecture to connect all types of consent across third-party platforms for one central source of truth.
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MRI Software Limited
Qube PM is an industry leading real estate software application that provides a complete end to end property management solution for over 500 organisations. Our property management solution includes comprehensive property accounting, purchase ledger, maintenance management, document management, diary management, integration with MS office, mobile apps and web portals.
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Amazon Web Services EMEA Sarl, UK Branch
Amazon Connect is a self-service, cloud-based contact-centre service that makes it easy for any business to deliver better customer service at lower cost. The self-service graphical interface in Amazon Connect makes it easy for non-technical users to design contact flows, manage agents, and track performance metrics.
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Pegasystems Limited
Pega is a low-code platform for AI-powered decisioning and workflow automation. We enable organisations to get work done using apps that are secure, scalable, governed, and maintainable. We offer solutions for business process management, digital process automation, and customer/citizen engagement. Contact Centre operations are a key use-case of the platform.
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XMA LIMITED
Deliver citizen-first digital experiences. Build connected government interactive websites, self-service portals, and applications. Make it easy for citizens to submit forms, search knowledge, access their data and take action. Launch and adapt scaleable experiences fast using clicks or code and extend with a broad ecosystem of easy-to-use tools. SFDCX2024GC14