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994 results found

994 results found in Lot 2: Cloud software in the category Customer helpdesk (service desk)

  • Webropol Ltd

    WEBROPOL LIMITED

    Survey and reporting browser-based application, used to collect and analyse data. Includes extra modules to collect specific types of data, such as: Employee Experience Module and project support, Whistleblower/Case Management, dashboards, Events Registration, 360 degree feedback, eTests, Advanced statistics and more.

  • TransUnion - Tracing, Financial and Criminal Investigations - Threesixty Online

    TRANSUNION INTERNATIONAL UK LIMITED

    ThreeSixty Online provides accurate and comprehensive financial information on the UK adult population, and has been specifically designed to meet the challenges of the public sector. The service uses our unique Residency Plus database and matching engine to detail and confirm individual identity, residency and household occupancy.

  • EBO Patient Information

    EBO.AI (UK) LTD

    Accurate demographic data collection is essential for hospitals to provide personalised care, understand their patient population, and allocate resources effectively. The EBO solution: - automates the process of updating patient demographic data - collects essential age, gender, address, contact details - identifies data inconsistencies or missing data

  • Centric - Single Sign-On Appraisal, Revalidation, MSF, Job Planning and e-Rostering

    Premier IT Partnership Ltd.

    Our all-in-one Centric platform offers greater efficiency, better security, a user-friendly experience, and a subscription-based service allowing quick access to Appraisal and Revalidation, Multi-source Feedback, Job Planning, e-Rostering and Learning Management System including e-Learning facilities – without having to log-off and back on again into a different system.

  • pagespry Publication Automation & Pagination

    Pindar Creative

    Catalogue or directory automation by importing images and data into our user friendly drag 'n' drop interface. Assign flexible templates to create your publication running order in minutes, whilst maintaining corporate branding. Select appropriate plugins to output for print, web, Amazon/Google feeds and/or digital editions to achieve your finished product

  • NHS Appointment Management

    BOOMERANG I-COMMS LTD

    Healthcare providers face mounting pressure to improve outcomes while lowering costs. Boomerang offers messaging solutions to streamline operations and reduce expenses. Our appointment scheduling tool integrates seamlessly with existing systems, automating processes and enhancing customer experience while maintaining rigorous security standards. ISO-27001, Cyber Essentials,Cyber Essentials Plus accredited

  • Lifecycle asset & inventory management with integrated maintenance, operations and purchase

    PCSINFINITY PRIVATE LIMITED

    Asset, Inventory & Warehouse lifecycle management system Unified ITSM ticketing for breakdown, service requests & internal services. Preventive, Predictive & Condition based maintenance QR/ Bar Code & RFID asset tracking and reporting Asset Audit & Verification Workflows, Role Based Access Control. Reports, Dashboards, API Integration, Data upload/ download

  • Microsoft Dynamics 365 / Power Apps for Local Authorities

    Esuasive

    Esuasive Community Connections, a preconfigured Microsoft Dynamics 365 / Power Apps solution for County, District, Borough and City Councils, brings the flexibility of the Microsoft Cloud platform to Local Authorities. Community Connections supports housing and homelessness, leisure and youth services, ASBs, safeguarding and other teams delivering services to the public.

  • Accounting Software

    Epaccsys Limited

    Accounting Software systems provider Epaccsys have been supplying Accounting Software and Accounting Software solutions for over 15 years with Epicor Accounting software. The full suite of accounting software modules available can be extended to include Distribution, Supply Chain Management and Project Management.

  • Freshservice: Employee Engagement Suite (EES) - ITSM Service Desk Software

    Freshworks Inc.

    Freshservice is a SaaS based IT Service Management product from Freshworks. Affordable, configurable, ITIL4 aligned, IT Service Desk software solution. Featuring an intuitive UI, robust ticketing - Incident, Problem, Change and Release Management, powerful self-serve portal with service catalogue & knowledge management, reporting, integration capabilities, smart automation and GenAI capabilities.

  • Workpro Casework - case management system

    Computer Application Services Limited t/a Workpro

    Workpro case management software improves case handling and reporting - while reducing costs and risks. Applicable for any process, non-conformance or regulated casework, from incidents and issues, to complaints and information requests. Complete visibility of case activity, next steps and deadlines. Everything to do with a case in one place.

  • Microsoft Dynamics 365 for Combined Authorities

    Blacklight Software

    Blacklight work with Microsoft Dynamics 365 to allow combined authorities to improve customer service and operational efficiency by better managing stakeholder information and organisational processes such as employment, business and education support, grants and inward investment.

  • SMART: AI Phone

    ICS.AI LTD

    SMART Phone AI Assistants transform user engagement with personalised, efficient AI-powered phone support. By reducing inbound calls, waiting times and streamlining communication, staff are freed to focus on complex issues. SMART Phone leverages advanced speech recognition and natural language understanding to empower users with self-service, optimising the overall experience.

  • CDW Hornbill for Service Management ESM

    CDW LIMITED

    Automate service interactions/operations across your organisation with Hornbill's ESM/ITSM SaaS solution, boosting productivity 80%-90%. Our digital portal/catalog gives users a compelling alternative to costly one-to-one interactions. Pre-built templates and drag-and-drop tools let you create services/automations in minutes. AI-driven tools for agents and a virtual agent boost productivity to new levels.

  • SMART AI IT Helpdesk

    PHOENIX SOFTWARE LIMITED

    The SMART AI IT Helpdesk Assistant uses AI technology and self-service to improve IT support 24/7 while reducing service delivery costs. Human Parity AI let’s user log tickets, check for updates and order equipment via natural language and chat. No training needed and simplifies self-service support issues.

  • SmartCitizen Cloud SmartRewards Self-Service Portal

    SmartCitizen Limited

    SmartRewards self-service portal allows customers to enrol for, and participate in a rewards and incentives scheme. The portal shows participants activities which earn points when performed and any rewards to which they are entitled (either with or without points), and allows them to easily redeem these.

  • Animal Identification Transponder / Tag/ Microchip Checker.

    EQUINE REGISTER LIMITED

    Enables the public and/or authorised users to check animal identification data recorded on a transponder (including a microchip or tag or other readable device) interoperable with the Central Equine Database, Central Animal Database, Central Canine and Feline Database via secure API. Service is interoperable with 3rd party systems.

  • Content Guru Cloud Contact Centre

    Content Guru Ltd (Redwood Technologies)

    Content Guru provides an Omni-Channel Cloud Contact Centre solution, known as storm®. storm® is a multi-channel CCaaS (Contact Centre as a Service) solution for inbound and outbound interactions, providing a range call center-related technologies for any size of organisation. These services can be layered over and integrated with existing technology.

  • Borealis Stakeholder Engagement Software

    Boréal-Informations Stratégiques 2014 Inc

    Manage all aspects of stakeholder engagement from a single, intuitive tool. Borealis centralizes all stakeholder-related data, keeping it instantly accessible to team members from anywhere. Easily add modules to the stakeholder engagement platform to manage other areas of corporate social responsibility such as social investment, land management, and grievance management.

  • Access Charity CRM

    ACCESS UK LTD

    Access Charity CRM is a user friendly and modular Contact Relationship Management solution which caters for non-profit, education and membership organisations. It addresses Marketing and Communications, Income / Donation Processing, Gift Aid processing, Event Management, Volunteer Management, Professional Fundraising, Membership management and Grant Awarding.

  • Lone Worker Employee Protection Services From Peoplesafe

    SEND FOR HELP LIMITED

    Lone worker services from Peoplesafe protect the largest share of public sector lone workers. Alarms raised through lone working devices, safety apps and body cameras are professionally managed by our 24/7/365 control centre. With Peoplesafe, you’ll know your staff can receive help whenever, wherever. Peoplesafe are people risk management specialists.

  • Omnichannel Broadcaster

    BOOMERANG I-COMMS LTD

    Boomcast delivers Broadcast conversational messaging, 2-way SMS, voice, and email bulk communications. Our multi-channel messaging can automatically match responses and deliver them to your email. Schedule automated messaging campaigns across individuals or dynamic groups and create inbound SMS, email, and voice campaigns. ISO-27001, Cyber Essentials and Cyber Essentials Plus accredited

  • Microsoft Dynamics 365 Customer Relationship Management (CRM)

    TOTAL ENTERPRISE SOLUTIONS LIMITED

    Microsoft Gold Partner deployment and license management of Microsoft Dynamics D365 Customer Relationship Management (CRM) capability, helping organisations to engage more effectively with their stakeholders creating targeted and insight driven communications, delivering more productive relationships, and improving oversight and automation of operational processes that deliver service efficiency and effectiveness gains.

  • Fully Managed WiFi, Patient Engagement, Entertainment, Media and Fusion Solution

    SPARK TECHNOLOGY SERVICES LIMITED

    WiFi management, authentication, engagement and entertainment services. Filtered internet for staff, patients and visitors on tablets, BSUs and BYOD. Services are free including games, TV, magazines, nurse call, HL7 integration, meal ordering, signposting, surveys and analytics. Customisable, compliant, supported, monitored every day of the year with UK based telephone helpdesk.

  • Microsoft Dynamics 365 Online Portal for Cloud Self Service

    VE3 GLOBAL LTD

    VE3 specializes in custom Microsoft Dynamics 365 solutions, emphasizing online portal development and cloud app deployment. We empower organizations with user-friendly portals, enabling self-service for citizens, suppliers, employees, and members. Our cloud-based solutions optimize efficiency, ensuring a seamless experience for all stakeholders, maximizing return on investment.

  • Salesforce Tableau Platform Add Ons

    XMA LIMITED

    Tableau Platform is your self-service visual analytics platform. Keywords: Hanrahan, Stolte, Chabot, .TDE, BI, Dashboard, VizQL, Hyper, In-Memory, Hybrid, Live, Bridge, Resource, Block, Desktop, Prep, Creator, Explorer, Viewer, Viz, .TWB, .TWBX, Chart, Graph, Table, Database, File, Data, Management, Premium, Support, Extended, Secure, Governed, Audited, Intuitive, Ease-of-use, People, Everyone, TCO. SFDCTBX2024GC14

  • GS1 GTIN

    Epaccsys Limited

    GS1 GTIN systems provider Epaccsys an accredited GS1 partner have been supplying GS1 GTIN compliant systems and GS1 GTIN solutions for over 15 years with Epicor software. Alongside the Epaccsys GS1 GTIN system sits a full suite of ERP modules including Financial, Distribution, Supply Chain Management and Project Management.

  • ERP Cloud

    Epaccsys Limited

    ERP Cloud software provider Epaccsys have been supplying ERP Cloud software and ERP Cloud software solutions for over 15 years with Epicor ERP Cloud software. The full suite of ERP Cloud software modules available include Financial & Distribution ERP Cloud, Supply Chain Management and Project Management ERP Cloud software

  • Luciditi Age Assurance Service

    ARISSIAN LTD

    The Luciditi age assurance provides a digital solution for Age Assurance protecting minors from age restricted products and organisations from legal breaches. Solutions work in a face to face environment and or for access to online services.

  • Regulatory and Compliance Case Management Platform (CRM)

    CLOUDSOURCE LTD

    "A purpose-built Regulatory Case Management system, built on best-in-class, Microsoft Dynamics 365 Cloud Technology. The solution empowers Case Workers through data-driven business process automation, real-time analytics and a self-serve citizen portal. CloudSource offer an end-to-end service, from design thinking workshop, prototyping, implementation and managed services."