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ICS.AI LTD
Introducing the SMART: AI Omnichannel Contact Centre solution, a unified platform that integrates SMART: AI-driven services including Website, Live Chat, Phone, and Email. This comprehensive solution leverages pre-trained human parity AI language models to enhance user self-service, significantly reduces agent demand across all communication channels and delivers ROI <6 months.
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YUDU Sentinel
Keep vital business communications running in a crisis, when all other systems fail.
Sentinel delivers mass notification, document hosting and collaboration tools to help manage an incident remotely from any device, to keep crisis response teams and key stakeholders updated throughout the life cycle of any critical event.
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GLOBAL 4 COMMUNICATIONS LIMITED
Direct routing as a service allows you to Leverage your Microsoft Teams deployment to make and Receive PSTN Calls Via Global 4- hosted SBC infrastructure. Through the iPilot Portal, you can quickly and easily manage users.
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METHODS BUSINESS AND DIGITAL TECHNOLOGY LIMITED
As a fully accredited ServiceNow Reseller, and Consulting and Implementation partner, the Methods ServiceNow Licencing Service provides you the ability to purchase licencing across the full ServiceNow products suite. Our team of certified ServiceNow professionals have the skills to advise on your ServiceNow licencing requirements quickly, effectively, and pragmatically.
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GIGASTREAM LIMITED
Gigastream offer the full range of Microsoft Teams Phone products, with pricing models for government, business, education and non-profits. We support Direct Routing or Microsoft Calling Plans. Solution offerings include SIP trunks and integrations to existing telephony platforms. Our managed service optimises licensing and provides access to premium support channels.
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Agile Business Process UK Limited
Elevate efficiency and user experience with conversational AI and generative AI platform, leveraging GenAI and large Language Models (LLM). The platform and assistants (chatbots) are tailored for regulated sectors, ensuring accurate, safe responses and transparent decision-making, automating up to 90% of interactions across your organisation
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WARP TECHNOLOGIES LIMITED
As a Microsoft Partner, Warp provide license management services for Microsoft Office 365, Microsoft Office 365 Consultancy and Microsoft Office 365 licensing. Office 365 is a cloud-based subscription service that combines powerful cloud services like OneDrive and Teams, with best-in-class productivity software including Excel, Outlook, Publisher, PowerPoint and Word.
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Myorb Limited
Built for GDPR-compliant team communication through permissioned access to information, collaborative myOrb spaces enable teams to store, share, and display all of their information including medical imaging in one private, securely encrypted and compliant service on any device, with a full audit trail.
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GAMMA NETWORK SOLUTIONS LIMITED
Contact Centre (CCaaS) is a scalable cloud based omni channel platform, integrating voice, email and webchat into the Horizon Unified Communications service providing collaborative features. Including call recording, queuing, call backs, surveys, CRM integration, reporting and analytics, wallboards, IVR, auto-attendants (ACD), administrators, supervisors and agents level access, delivered over WebRTC.
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CHARTERHOUSE VOICE & DATA LIMITED
XCaaS supports Unified Communications services through 8x8’s X Series user plans (X1-X4), offering telephony, voicemail, messaging, group chat, video meetings, call recording, AI-powered analytics, internet fax and more. Each user licence includes a calling plan that provides zone-based unmetered calling to domestic and international destinations.
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ARROW BUSINESS COMMUNICATIONS LIMITED (Trading under the brand name ARO)
Our industry-leading RingEX secure solution enables customers to quickly set up and unify business calls, SMS, fax, and more in a single app with powerful AI tools accessible across devices. It also has powerful real-time analytics for better decision-making and 300+ pre-built integrations to easily automate workflows and tasks.
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CINOS LIMITED
Cinos Cloud Unified Communications leverages best-of-breed, open-standards Cisco technology.
A Cisco-powered cloud delivering robust, always-on IP telephony, video conferencing, instant messaging, switchboard, omni-channel contact centre and full reporting, recording and billing for users in any location on any device. Public, private and hybrid cloud options delivered from UK-sovereign data centres.
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DATASUMI LTD
Generative AI for Content Creation and Curation represents a groundbreaking service that transforms content production using Generative AI algorithms. Our state-of-the-art solution streamlines content creation processes, providing organisations with an effortless and effective method to generate and curate content.
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ROUTE 101 LIMITED
NICE CXone is an analyst top-rated and market-leading cloud contact centre platform, delivered by Route 101 - Certified Implementation Partner with NICE CXone. Flexible, scalable and highly resilient, CXone offers voice & digital channels, WEM, analytics, self-service & automation, knowledge management, conversational and analytical AI, and much more.
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BRITISH TELECOMMUNICATIONS PUBLIC LIMITED COMPANY
BT Genesys Cloud Contact Centre is an all-in-one cloud-based contact centre software built to improve the user experience. It’s a suite of cloud services for enterprise-grade communications, collaboration, and contact centre management. It’s scalable, quick, and easy to set up. It is an evergreen platform with rapid innovation.
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MYDEX DATA SERVICES COMMUNITY INTEREST COMPANY
The need for transformation to locally integrated operational services is growing. This requires integrated journeys, reducing effort and improving outcomes. Information can flow seamlessly and securely, intervention is timely, and services are more effective. The SSC allows organisations across varying sectors and regulatory environments, working together to deliver joined-up services.
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DIGITAL BEEHIVE LTD
ContractBee is an intuitive cloud-based SaaS platform that enables the digital administration of NEC3 and NEC4 contracts. Celebrated for its centralised and digitalised approach to contract management, ContractBee enables the project team to work collaboratively through a simple, pragmatic workflow that ensures compliance and governance increasing efficiency and productivity.
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DEEP-MEDICAL LTD
AI tool to help scheduling of outpatient appointments
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DATASUMI LTD
Datasumi provides innovative AI-driven solutions for regulatory reporting aimed at transforming the financial industry. We utilise state-of-the-art artificial intelligence and automation; we create custom solutions that streamline regulatory reporting workflows, ensuring accurate and timely submissions to regulatory authorities.
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DATASUMI LTD
Predictive Maintenance Solutions for Fleet Vehicles utilise generative AI to improve maintenance practices. We employ cutting-edge AI techniques, and our solution anticipates maintenance needs, boosts vehicle performance, and reduces operational interruptions by examining real-time data on vehicle status and usage patterns. This groundbreaking method allows for proactive maintenance scheduling.
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EBO.AI (UK) LTD
The Patient Surveys product enables healthcare providers to upload a list of patients into the EBO Platform, broadcast out to patients (via SMS, Email, WhatsApp), using automated chat to gather essential patient information.
EBO’s platform ensures that the survey questions are contextually relevant and easily comprehensible to patients.
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HELICON HEALTH LIMITED
The Teladoc Health platform transforms how people access and experience healthcare. The recognised world leader in virtual care technology, we provide cloud software, purpose-built hardware, and services to enable the virtualisation of services across acute, outpatients, mental health and primary care. Use cases include Stroke, Critical Care, and Elderly Care.
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AIRBOX SYSTEMS LIMITED
Airbox produces the most comprehensive suite of situational awareness tools available anywhere on desktop/mobile. Designed for planning, execution and after action review, and allowing operations to continue whilst no internet access is available, our software is trusted by law enforcement, military, special forces, search&rescue, fire and medical emergency services.
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CENTRAL NETWORKS AND TECHNOLOGIES LIMITED
8x8 XCaaS delivers UCaaS, CCaaS and CPaaS services from VoIP telephony (X-Series X1), full voice, chat, and video collaboration (X4) up to contact centre (X8). 8x8’s omnichannel contact centre includes skills-based routing, self-service automation, conversational AI, media recording, analytics and dashboard reporting, customisable wallboards, quality management and open API integration.
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I-NET SOFTWARE SOLUTIONS LTD
INET's Data Quality Improvement service includes data cleansing, data integrity improvements, data quality governance, data quality advisory and data stewardship installation. We also develop data dictionary and taxonomy.
We provide data quality improvements for both structured and unstructured big data.
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PANACEA APPLICATIONS LIMITED
Language service booking management. Simple, automated options include: single/multiple-language translation, one-off/series bookings (online, face-to-face, telephone interpreting). Languages, braille, BSL. DBS qualification checks. In-house, freelance or agency suppliers. Instant pricing, RFQs, attendance confirmation, timesheets, expenses supplier invoicing and client charging. Reminders. Approvals. Interface options with finance system. Client and supplier portals.
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ALTIATECH LTD
AltConnect is a cloud-based contact centre solution hosted in Microsoft Azure. A highly scalable platform, it’s an omni-channel solution that enables our clients to communicate effectively with customers through different communication channels, including voice, SMS, chat, email, fax and social media.
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PANACEA APPLICATIONS LIMITED
Panacea Dynamic Market provides for procurement systems and management of all your contracts. PCR compliant. Continually developing in collaboration with Cabinet Office and up-coming Procurement Act 2023 changes. DPS/DMs for goods/services (with or without lots/categories). From e-tender to evaluation, qualification, moderation, award, call-offs, order acceptance. Reporting, audit trail. Supplier portal.
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GLOBAL 4 COMMUNICATIONS LIMITED
Unified Communications service from 8x8's X Series (1-8). Full communications solution, including telephony, voicemail; collaboration via web chat, video, email, IM, conference calls, data sharing, online meetings; call recording, customer analytics, internet fax. Call plans, per user per month: UK local, national and mobile numbers. Universal Teams Messaging. Increased productivity.
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BYTES SOFTWARE SERVICES LIMITED
Our industry-leading RingEX secure solution enables customers to quickly set up and unify business calls, SMS, fax, and more in a single app with powerful AI-tools accessible across devices. It also has powerful real-time analytics for better decision-making and 300+ pre-built integrations to easily automate workflows and tasks. bssgc