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852 results found

852 results found in Lot 2: Cloud software in the category Instant messaging (IM) and chat

  • NICE CXone Cloud Contact Centre, delivered by Route 101

    Route 101 Ltd

    NICE CXone is an analyst top-rated and market-leading cloud contact centre platform, delivered by Route 101 - Certified Implementation Partner with NICE CXone. Flexible, scalable and highly resilient, CXone offers voice & digital channels, WEM, analytics, self-service & automation, knowledge management, conversational and analytical AI, and much more.

  • BT Genesys Cloud Contact Centre

    BT PLC

    BT Genesys Cloud Contact Centre is an all-in-one cloud-based contact centre software built to improve the user experience. It’s a suite of cloud services for enterprise-grade communications, collaboration, and contact centre management. It’s scalable, quick, and easy to set up. It is an evergreen platform with rapid innovation.

  • Mydex Safe, Secure Cloud for service integration and tranformation (SSC)

    Mydex Data Services Community Interest Company

    The need for transformation to locally integrated operational services is growing. This requires integrated journeys, reducing effort and improving outcomes. Information can flow seamlessly and securely, intervention is timely, and services are more effective. The SSC allows organisations across varying sectors and regulatory environments, working together to deliver joined-up services.

  • Contract Bee

    DIGITAL BEEHIVE LTD

    ContractBee is an intuitive cloud-based SaaS platform that enables the digital administration of NEC3 and NEC4 contracts. Celebrated for its centralised and digitalised approach to contract management, ContractBee enables the project team to work collaboratively through a simple, pragmatic workflow that ensures compliance and governance increasing efficiency and productivity.

  • Outpatient flow tool

    DEEP-MEDICAL LTD

    AI tool to help scheduling of outpatient appointments

  • AI-Powered Regulatory Reporting on (Managed Service)

    DATASUMI LTD

    Datasumi provides innovative AI-driven solutions for regulatory reporting aimed at transforming the financial industry. We utilise state-of-the-art artificial intelligence and automation; we create custom solutions that streamline regulatory reporting workflows, ensuring accurate and timely submissions to regulatory authorities.

  • Predictive Maintenance Solutions for Fleet Vehicles

    DATASUMI LTD

    Predictive Maintenance Solutions for Fleet Vehicles utilise generative AI to improve maintenance practices. We employ cutting-edge AI techniques, and our solution anticipates maintenance needs, boosts vehicle performance, and reduces operational interruptions by examining real-time data on vehicle status and usage patterns. This groundbreaking method allows for proactive maintenance scheduling.

  • EBO Patient Surveys

    EBO

    The Patient Surveys product enables healthcare providers to upload a list of patients into the EBO Platform, broadcast out to patients (via SMS, Email, WhatsApp), using automated chat to gather essential patient information. EBO’s platform ensures that the survey questions are contextually relevant and easily comprehensible to patients.

  • Teladoc Health Cloud Video Consultation Solution (Telemedicine, Telehealth)

    Helicon Health Ltd.

    The Teladoc Health platform transforms how people access and experience healthcare. The recognised world leader in virtual care technology, we provide cloud software, purpose-built hardware, and services to enable the virtualisation of services across acute, outpatients, mental health and primary care. Use cases include Stroke, Critical Care, and Elderly Care.

  • Airbox ACANS (Aviation) and/or MOSAIC (Ground) situational awareness software

    Airbox Systems Limited

    Airbox produces the most comprehensive suite of situational awareness tools available anywhere on desktop/mobile. Designed for planning, execution and after action review, and allowing operations to continue whilst no internet access is available, our software is trusted by law enforcement, military, special forces, search&rescue, fire and medical emergency services.

  • 8x8

    Central Networks and Technologies Ltd

    8x8 XCaaS delivers UCaaS, CCaaS and CPaaS services from VoIP telephony (X-Series X1), full voice, chat, and video collaboration (X4) up to contact centre (X8). 8x8’s omnichannel contact centre includes skills-based routing, self-service automation, conversational AI, media recording, analytics and dashboard reporting, customisable wallboards, quality management and open API integration.

  • Data Quality Improvement Service

    INET

    INET's Data Quality Improvement service includes data cleansing, data integrity improvements, data quality governance, data quality advisory and data stewardship installation. We also develop data dictionary and taxonomy. We provide data quality improvements for both structured and unstructured big data.

  • Panacea Translation & Interpreting Management Software

    Panacea Applications Limited

    Language service booking management. Simple, automated options include: single/multiple-language translation, one-off/series bookings (online, face-to-face, telephone interpreting). Languages, braille, BSL. DBS qualification checks. In-house, freelance or agency suppliers. Instant pricing, RFQs, attendance confirmation, timesheets, expenses supplier invoicing and client charging. Reminders. Approvals. Interface options with finance system. Client and supplier portals.

  • altConnect - Voice and Contact Centre

    Altiatech Ltd

    AltConnect is a cloud-based contact centre solution hosted in Microsoft Azure. A highly scalable platform, it’s an omni-channel solution that enables our clients to communicate effectively with customers through different communication channels, including voice, SMS, chat, email, fax and social media.

  • Panacea Dynamic Market

    Panacea Applications Limited

    Panacea Dynamic Market provides for procurement systems and management of all your contracts. PCR compliant. Continually developing in collaboration with Cabinet Office and up-coming Procurement Act 2023 changes. DPS/DMs for goods/services (with or without lots/categories). From e-tender to evaluation, qualification, moderation, award, call-offs, order acceptance. Reporting, audit trail. Supplier portal.

  • Global 4's 8x8 Unified Communications

    GLOBAL 4 COMMUNICATIONS LIMITED

    Unified Communications service from 8x8's X Series (1-8). Full communications solution, including telephony, voicemail; collaboration via web chat, video, email, IM, conference calls, data sharing, online meetings; call recording, customer analytics, internet fax. Call plans, per user per month: UK local, national and mobile numbers. Universal Teams Messaging. Increased productivity.

  • RingCentral RingEX

    Bytes Software Services

    Our industry-leading RingEX secure solution enables customers to quickly set up and unify business calls, SMS, fax, and more in a single app with powerful AI-tools accessible across devices. It also has powerful real-time analytics for better decision-making and 300+ pre-built integrations to easily automate workflows and tasks. bssgc

  • Project Shyrka - Private, Safe & Secure ChatGPT for Public Sector - AEMSP

    Telana Limited

    Project Shyrka®, the cutting-edge solution that revolutionizes how businesses leverage AI-powered conversations with their data. It harnesses the full potential of Microsoft cognitive services and OpenAI’s ChatGPT 4, all within a secure and controlled environment. Say goodbye to data privacy concerns and hello to a new era of intelligent communication.

  • Cloud Box Silver - Teams and SharePoint Support for Secondary Schools

    Cloud Design Box SharePoint and Office 365 Services

    Enhance teaching, learning, and school communication with Teams, SharePoint, and Microsoft School Data Sync (SDS).

  • Copilot for Microsoft 365

    NAK Consulting Services Ltd

    AI Assistant for the Microsoft 365 productivity and collaboration suite

  • Verint Sandbox

    Verint Systems Inc.

    Provides a dedicated “sandbox” environment for laboratory, testing, development purposes etc. Sandbox as standard allows up to 25 usernames to be configured and used as necessary. Custom options are available where customers have specific sandbox needs.

  • GenAI-Optimized Resource Allocation

    DATASUMI LTD

    This tool aims to boost operational efficiency by optimising the allocation of public funds, guaranteeing that resources are employed effectively and projects are prioritised according to data-driven insights. GenAI-Optimized Resource Allocation is our groundbreaking solution that utilises Generative AI to improve budget distribution, resource management, and project prioritisation.

  • Direct Routing for Microsoft Teams

    Kerv Experience Limited

    Direct Routing is a simple and cost effective solution, allowing you to make and receive calls to external landlines and mobile phones from Microsoft Teams. Kerv's Direct Routing for Teams allows you to connect to the public telephone networks saving you time and money when compared to Microsoft Calling Plans.

  • 8x8 UC - UCaaS

    Opus Telecoms

    8x8 X-Series provides UCaaS, CCaaS, CPaaS services from VOIP telephony (X1), through text, voice and video media support up-to full contact centre (X8). 8x8’s omnichannel contact centre includes speech analytics, AI, skills-based routing, Intelligent IVR, predictive campaign dialler, dashboards, customisable wallboards, quality management and media recording with open API integration.

  • Cinos Cloud UC for Blue Light and Emergency Services

    Cinos

    Experience unparalleled resilience and reliability with Cinos Cloud Communications (UC) for Blue Light and Emergency Services, purpose-built for critical national infrastructure. A fully-managed cloud service built on Cisco Calling and Genesys Contact Centre ensuring continuous, secure, always-on communications and supporting the carrying of 999 and 101 calls.

  • Mobile Engineering Lab

    Ve3 Global Ltd

    We build, deploy, maintain, support, and host cost-effective iOS and Android mobile apps, hosted on a SAAS model. We offer hybrid and native mobile application development. Our user-centric approach allows our dedicated, in-house team to work closely with you to rapidly design, develop, and deliver on time and within budget.

  • CCaaS (Contact Centre as a Service)

    INTUITY COMMUNICATIONS LIMITED

    An enterprise-level, omnichannel cloud contact centre solution designed to enhance collaboration with agents and elevate customer experiences. It features skills-based routing, supports various digital and voice channels seamlessly, provides customer journey analytics, and incorporates conversational AI for self-service tasks and automated call management.

  • Cisco Webex by ITGL

    ITGL Limited

    Cisco Webex is a collection of cloud-based collaboration services: Calling, Meetings, Messaging, Devices and Contact Center. All services are unified through a common admin interface (Webex Control Hub) and a single end user application (Webex App). ITGL Onboarding and Lifecycle services for Webex.

  • Novoville Enforcement

    Novoville Ltd

    Novoville Enforcement is a versatile, cloud-based SaaS compliance platform designed to adapt to various enforcement needs, encompassing Permit, PCN, MT, and FPN enforcement requirements within a unified solution. Complementing this platform is a mobile enforcement application that supports all enforcement types within a single, user-friendly interface.

  • Trustmarque Microsoft Office 365 Product Set

    Trustmarque Solutions Limited

    From Microsoft Partner (x7 Designations), Office365 products include Office ProPlus Word, Excel, PowerPoint, OneNote, co-authoring, Outlook Exchange Email, Skype for Business, Instant Messaging, voicemail, video dial-in conferencing, SharePoint collaboration/team sites, OneDrive, Yammer, enterprise social-networking, Encryption, Data Loss Protection, Rights Management. Mobile (iOS, Android, Windows phone), desktop (Windows, Mac). See https://www.microsoft.com/en-gb/microsoft-365