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BYTES SOFTWARE SERVICES LIMITED
Zoom is an all-in-one collaboration platform that makes connecting easier, more immersive, and more dynamic for people and businesses. Our team chat, phone, meetings, omnichannel contact centre, whiteboard, workspace, and AI solutions help hybrid teams collaborate and get more done. bssgc
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Remarkable
Salesforce Cloud is a comprehensive suite of cloud-based applications designed to manage customer relationships (CRM) and various aspects of business. It goes beyond just a traditional CRM, offering a unified platform with a range of functionalities which can be selected as required.
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ARCUS GLOBAL LIMITED
Supporting government’s drive for intelligent revenue generation and comprehensive stakeholder management, Salesforce’s citizen 360 allows tracking of relationships, activities and tasks and easy process automation. From stakeholder to grant and opportunity management, empower your teams to collaborate and succeed, boosting productivity with trusted AI, whilst comprehensive reporting provides transparency. SFDCHA2024GC14
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Digital Space Cloud Services Limited
X-Series provides UCaaS, CCaaS and CPaaS services from VOIP telephony (X1), through text, voice and video media support up-to full contact centre (X8). 8x8’s omnichannel contact centre includes speech analytics, AI, skills-based routing, Intelligent IVR, predictive campaign dialler, dashboards, customisable wallboards, quality management and media recording with open API integration.
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BYTES SOFTWARE SERVICES LIMITED
"Microsoft Teams Rooms provides a complete meeting experience that brings HD video, audio, and content sharing to meetings of all sizes, from small huddle areas to large conference rooms.
This is a dedicated SKU licensing meetings and calling on a per-device basis for meetingroom devices and includes managed services.
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ARCUS GLOBAL LIMITED
Deliver citizen-first digital experiences. Build connected government interactive websites, self-service portals, and applications. Make it easy for citizens to submit forms, search knowledge, access their data and take action. Launch and adapt scalable experiences fast using clicks or code and extend with a broad ecosystem of easy-to-use tools. SFDCHA2024GC14
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ACF TECHNOLOGIES (UK) LIMITED
ACF offer market-leading event booking solutions which combine the following components: Online event booking solution, event aggregation page, automated reminders, easy-to-use web user interface, various check-in options, digital event tickets, multi-language, webform data & document collection, room booking, surveying, integrations and more.
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SOFTCAT PLC
Transform customer service with a single view of a customer's activity and tools for field service, messaging, bots, voice, social service and AI in workflow. Work faster and more productively across all channels on one platform making customer service frictionless, improving your efficiency and customer satisfaction whilst reducing costs. SFDCHS2024GC14
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GENERATION DIGITAL LIMITED
The Kore.ai platform delivers simplicity, flexibility, and control when applying conversational and generative AI and LLMs. Deploying our platform cuts the time and effort to deploy effective AI solutions at your business. Our platform is open. We build upon your existing architecture and integrate with any LLM and technology infrastructure.
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Skyguard Ltd
Lone worker services from Peoplesafe protect the largest share of public sector lone workers. Alarms raised through lone working devices, safety apps and body cameras are professionally managed by our 24/7/365 control centre. With Peoplesafe, you’ll know your staff can receive help whenever, wherever. Peoplesafe are people risk management specialists.
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ARCUS GLOBAL LIMITED
Transform customer service with a single view of a customer's activity and tools for field service, messaging, bots, voice, social service and AI in workflow. Work faster and more productively across all channels on one platform making customer service frictionless, improving your efficiency and customer satisfaction whilst reducing costs. SFDCHA2024GC14
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Opus Telecoms
8x8’s Contact Platform as a Service (CPaaS). 8x8 Telephony Contact for superior customer service. Highly compatible. Omnichannel. Customer Interaction via Open API's, AI, CRM integration. Video Integration, Interoperability, SMS.
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Hostcomm Limited
We provide clients with the ability to communicate with their service users over their choice of channel. Our cloud contact centre solution includes an inbound call ACD, predictive dialler, Interaction analytics, PCI-DSS payment IVR, AI voice assistant, natural language IVR, reporting and analytics, voice recording and CRM intergation.
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ARROW BUSINESS COMMUNICATIONS LIMITED (Trading under the brand name ARO)
The Arrow Ola Nhanced Telecommunication Solution offers an easy-to-use, multi-tenanted, independent and reliable Cloud telephony platform for all Public Sector organisations
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Melissa Data Ltd
The service provides: Address lookup; Address verification; Name; Phone and Email verification. Simplifying the process of data capture at the point entry. The service is modular so that the licencee can select one, several, or all the contact data verification elements, depending on their requirement. Ideal for CRM systems.
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BCS GLOBAL NETWORKS LIMITED
Deliver a committed and consistent video experience for every user, every time with New Era Technology’s Manage - Cloud service.
With behind the scenes monitoring and performance optimisation,
we ensure the best possible video experience for your users as well as
providing maximum up-time for your video conferencing services.
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VERSEONE GROUP LTD
Easily collaborate through frictionless digital interactions.
Vocoll drives productivity through empowering collaboration between internal teams and external customers, through Live Support/Chat, Knowlege bot. Vocoll customer experience is further enhanced through a native Android or iOS mobile application, enabling true on-the-go interactions via push notifications.
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ARCUS GLOBAL LIMITED
CRM Analytics Is the most effective and accessible way to see and understand data. With AI-powered insights, to find actionable predictions and valuable insights across Salesforce and legacy data. Intelligent data prep, intuitive data exploration, sharing & collaboration with industry-leading governance. Enterprise-grade analytics anyone can use. SFDCA2024GC14
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WN CORPORATE SERVICES TRADING LIMITED
Our RingEX secure solution enables customers to set up and unify business calls, SMS, fax, and more in a single app with powerful AI tools accessible across devices. It has powerful real-time analytics for better decision-making and 300+ pre-built integrations to easily automate workflows and tasks. multi-level IVR and more.
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WN CORPORATE SERVICES TRADING LIMITED
Elevate public engagement with Cirrus's contact centre: AI-enhanced, omnichannel solutions seamlessly integrated with Microsoft Teams. Experience unparalleled communications across voice and digital channels with advanced AI automation, smart routing, and analytics. Effortlessly scalable, our CCaaS (Contact Centre as a Service) platform ensures top-tier service with end-to-end encryption and data sovereignty.
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Attend Anywhere
Attend Anywhere makes it simple, safe and secure for healthcare organisations to offer video consultations as a normal part of day-to-day operations.
It provides a proven, highly scalable platform for clinicians to deliver remote consultations and, through the waiting room functionality, even whole clinics, saving time and improving patient care.
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SOCIETYWORKS LTD
WasteWorks is a user-centred front-end residential waste portal, designed in collaboration with Bromley Council for local authorities. The solution simplifies access to all aspects of residential waste online by integrating with in-cab systems and payment providers, bringing everything together to improve the user experience and reduce unnecessary contact.
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Intercity Technology Limited
Intercity’s digital engagement platform is a digital-first solution & part of Contact Centre, offering omnichannel customer interaction, personalised marketing, analytics, and CRM integration. It enhances customer relationships, streamlines marketing efforts, and optimises user experiences across web, mobile, and social channels. Ideal for businesses seeking scalable and effective digital engagement solutions.
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Saascoms
The distribution and delivery of SMS messages
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Data8 Ltd.
data8 duplicare is an automated de-duplication tool for Microsoft Dynamic 365. It delivers the ability to merge multiple records with all fields and customisable merge bulk de-duping of existing records. It also provides real-time advanced duplicate prevention with the ability to merge multiple records with all fields, including custom entities.
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Farthest Gate Limited
The Liberator Permissions software solution is a market leading module forming part of the Liberator suite of products. Liberator Permissions can be used independently of other Liberator products. It is very easy to set up, configure and use and offers clients and their customers great efficiencies.
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WR LOGIC LIMITED
WR Logic offers a comprehensive Microsoft Power Automate implementation service, delivering extensive expertise and engagement for the design, implementation, and adoption of Power Automate, an integral component of the MS Power Platform. Our services encompass discovery, strategic planning, configuration, integration, deployment, adept change management, comprehensive training, and steadfast support services.
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TRUSTMARQUE SOLUTIONS LIMITED
Trustmarque's Inbound Service delivers ‘inbound’ calls from advertised numbers of choice (01/02/03/08 - including existing numbers).
Forwarded to a destination telephone number of choice, regardless of location or device.
The platform offers multiple cloud call control features managed through web or app interfaces including; call-queuing and auto attendant / IVR.
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EBO.AI (UK) LTD
The e-Correspondence product offers hospitals a seamless and secure method to notify patients when new documents are added to their medical records.
Utilizing AI-driven automation and secure messaging protocols, an SMS containing essential (yet limited) information is sent to the patient, ensuring confidentiality while maintaining ease of access.
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BRITANNIC TECHNOLOGIES LIMITED
Seamlessly deliver external PSTN access / Telephony to your Microsoft Teams environment.
Fully resilient and with 99.999% uptime SLA.