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Civica UK Limited
UPM is the leading multi-channel platform designed to meet both member and employer administration needs of public sector pension schemes (LGPS, Police, Firefighters). Powerful workflow transforms delivery of services by reducing administration, automating and streamlining business processes, providing integration capabilities whilst achieving agile ways of working, delivering savings and efficiencies.
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Civica UK Limited
A highly configurable and scalable SaaS solution for employee management deployed securely upon Amazon Web Services (AWS). Allows recording and processing of multiple HR case types including general enquiries, capability, grievance, disciplinary, redeployment and sickness. It’s accessible via a self-service portal using mobile devices and traditional laptops and PCs.
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Civica UK Limited
Single Person Discount (SPD) Monitoring Service is designed to allow users to remove the resource-intensive nature of the traditional batch biennial review;providing the ability to carry-out monthly real-time reviews on selected cases. It prevents fraud by identifying wrongful SPD awards within 8-weeks of award date, ensuring fraudulent claims are minimised.
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Civica UK Limited
CFRMIS, our strategic fire risk management system provides comprehensive auditing and operational intelligence to help fire and rescue services minimise risk to the public and fire crews
Key capabilities include: Technical and Community Fire Safety, Operational Intelligence, Vulnerable Persons, Online Services, Safelincs integration.
60% UK Fire/Rescue services use CFRMIS.
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Civica UK Limited
A highly configurable and scalable SaaS solution deployed securely upon Amazon Web Services (AWS) which allows for the recording and management of correspondence received via multiple channels and for specific workflow to be actioned subject to correspondence type. It’s applicable to local government, central government, the NHS and private sectors.
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Civica UK Limited
Rapid deployment of Microsoft language studio making complex frequently asked questions (FAQ) documentation readily accessible for up to 100 concurrent Chatbot users over embeddable web interface. Includes advice to curate content sources to maximise value from Microsoft Bot Framework and Azure App Services.
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Civica UK Limited
Rapid deployment of Microsoft language studio making complex frequently asked questions (FAQ) documentation readily accessible for up to 30 concurrent Chatbot users over embeddable web interface. Includes advice to curate content sources to maximise value from Microsoft Bot Framework and Azure App Services.
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Civica UK Limited
A highly configurable and scalable SaaS solution deployed securely upon Amazon Web Services (AWS) which supports complaints management (recording, customer complaints handling and complaints tracking with integrated workflow) and other feedback to deliver statutory and regulatory requirements across local government, central government, the NHS and private sectors.
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Civica UK Limited
A highly configurable and scalable SaaS solution deployed securely upon Amazon Web Services (AWS) which allows for the recording and management of information requests received via multiple channels to deliver statutory and regulatory requirements for the public and private sectors, supporting compliance with FOI, EIR and GDPR legislation.
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INFOSHARE+ LIMITED
MyScan is a web application that allows service users to scan evidence relating to various council transactions using their own device and submit this evidence securely along with identifying metadata. The application is delivered as a software-as-a-service solution, and typically covers multiple council service areas, integrated with various back-office systems.
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Delta 4 Services Limited
The DigiStaff Housing Benefit Accuracy Assessment (HBAA) solution, is an intelligent automation solution designed to process the reviews required by the DWP.
This will enable Local Government Benefits Teams free up their resource to focus on other requirements.
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INFOSHARE+ LIMITED
ScanStation is a combined software, hardware and furniture solution comprising an Android app, a compatible tablet and a robust steel desk-mounted scanning cradle. It allows service users to scan evidence relating to various council transactions and submit this along with identifying metadata. ScanStation can integrate with any back-end system.
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4net Technologies Ltd
FourNet offers omni-channel contact centre services from a native cloud contact centre solution, with a world class, expert implementation and support. It combines the AI-powered, collaborative WebEx Contact Centre platform with strategic, expert consultation and flexible levels of service from a Gold Certified Cisco Master Collaboration Partner.
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Eazy Collect Services Ltd
Mediated card payment by telephone. PaySuite’s Payments Service which includes Income Management, Telephone Payments, Counter Receipting, Direct Debits, Mobile Payments, Open Banking and Online Store. Delivering integrated payment solutions for Local Government, Housing, Health and Education. Compatible with Revenues & Benefits, Civica, Northgate, TechnologyOne Adelante, ABS, WPM and Capita Integra.
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Eazy Collect Services Ltd
Income Management. PaySuite’s PCI-DSS Payments Service includes Income Reconcilliation, Reports, Telephone Payments, Counter Receipting, Direct Debits, Mobile Payments, Online Store, Open Banking, Virtual Terminal. Delivering integrated payment solutions for Local Government, Housing, Health and Education. Compatible with Revenues & Benefits, Civica, Northgate, TechnologyOne, Adelante, ABS, WPM & Capita Integra.
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Eazy Collect Services Ltd
Payments on the move. PaySuite’s PCI-DSS Payments Service includes Income Management, Telephone Payments, Counter Receipting, Direct Debits, Mobile Payments, Online Store, Open Banking, Virtual Terminal. Delivering integrated payment solutions for Local Government, Housing, Health and Education. Compatible with Revenues & Benefits, Civica, Northgate, TechnologyOne, Adelante, ABS, WPM & Capita Integra.
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Eazy Collect Services Ltd
Collections Portal is a digital invoicing and debt recovery solution with the capability of sending personalised payment notifications via email and SMS using corporate branding. Collections Portal manages correspondence so you know if messages were received, opened and which prompted payment. Civica, Northgate, TechnologyOne, Adelante, ABS, WPM & Capita Integra.
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Eazy Collect Services Ltd
Face to face payments. PaySuite’s PCI-DSS Payments Service includes Income Management, Telephone Payments, Counter Receipting, Direct Debits, Mobile Payments, Online Store, Open Banking, Virtual Terminal. Delivering integrated payment solutions for Local Government, Housing, Health and Education. Compatible with Revenues & Benefits, Civica, Northgate, TechnologyOne, Adelante, ABS, WPM & Capita Integra.
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Eazy Collect Services Ltd
Enables third party systems to take payment. PaySuite’s Payments Service includes Income Management, Telephone Payments, Counter Receipting, Direct Debits, Open Banking Mobile Payments and Online Store. Delivering integrated payment solutions for Local Government, Housing, Health and Education. Compatible with Revenues & Benefits, Civica, Northgate, TechnologyOne, Adelante, ABS,WPM and Capita Integra.
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Moore Stephens Insight Limited
Streamlined and efficient Finance, Procurement, HR and Payroll solutions with our InConcert platform, comprised of market leading technology to bring your ideal systems together. We provide a Best-of-Breed, composable ERP solution design to fit your needs and work with Microsoft BusinessCentral, OneAdvancedFinancials, iTrent, ProActis, Xledger, TechForge, Civica, and more.
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Eazy Collect Services Ltd
Self-service Touch Tone telephone payments. Paysuite’s Payments Service which includes Income Management, Telephone Payments, Counter Receipting, Direct Debits, Open Banking, Mobile Payments and Online Store. Delivering integrated payment solutions for Local Government, Housing, Health and Education. Compatible with Revenues & Benefits, Civica, Northgate, Adelante, TechnologyOne, ABS, WPM and Capita Integra.
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Eazy Collect Services Ltd
Online payments by debit/credit card. Paysuite's Payment Service which includes Income Management, Telephone Payments, Counter Receipting, Direct Debits, Open Banking, Mobile Payments and Online Store. Delivering integrated payment solutions for Local Government, Housing, Health and Education. Compatible with Revenues & Benefits, Civica, Northgate, Adelante, ABS, TechnologyOne, WPM and Capita Integra.
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Destin Solutions Limited
VISION is a sophisticated performance management and reporting solution that provides unprecedented access to Council data. Taking data extracts from large business systems (e.g. revenues, benefits, housing, sundry debtors, parking), VISION provides detailed information and management reports to create new approaches for delivering and operating Council services.
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Govtech Solutions Ltd
Hosted digital process automation services for the capture, validation, loading and automatic processing of new Benefit claims, ATLAS files, day-to-day online Council Tax and NDR transactions, paperless e-billing and Council Tax Reduction as a Discount. We fully integrate with leading R&B application vendors such as Capita and NEC.
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Destin Solutions Limited
FUSION is a debt reporting and analytics tools which takes data extracts from all Council debt systems to provide a single view of all debt. Combining information from a number of data sources FUSION highlights who owes what, the nature of the debt and provides a variety of reports.
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Victoria Forms
Victoria Forms design specialised electronic forms solutions; providing libraries of 325+ online template eForms and Calculators for: Revenues, Benefits, Licensing, HMO, Environmental Health, Planning and more. eForms are tailored for corporate branding, provide in-form intelligence and data validation; plus options for PDF export, XML Automation, evidence capture, and payment integration.
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4net Technologies Ltd
FourNet offers Unified Communications and SIP services from world leading application providers, including: Microsoft (Teams Direct Routing), Avaya, RingCentral, Gamma, BT Wholesale, Tiger, Ribbon, AudioCodes and others.
Our services can be delivered via a number of hosting options, private, public and hybrid cloud and integrated with Microsoft, Amazon and Google.
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4net Technologies Ltd
FourNet's NICE InContact CXOne contact centre service is a leading customer experience platform; providing routing, analytics, workforce optimisation, automation and AI from a single application; CXOne offers excellent user/client experiences, delivering smarter and faster contact centres working with swifter agent onboarding, enhanced metrics, performance, and retention.
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4net Technologies Ltd
FourNet offers omni-channel contact centre services from world leading application providers, including: Avaya, NICE, Content Guru, Anywhere365, Calabrio, Verint, Sycurio (Semafone), PCI PAL and others.
Our services can be delivered via a number of hosting options, private, public and hybrid cloud and integrated with Microsoft, Amazon and Google.
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Arcus Global Limited
Arcus Government Pack supports UK Public Sector organisations in their use of the Salesforce platform by providing features specifically designed for and with governmental organisations. These include financial management and integrated payment channels, data security and publishing, task automation, workflow management, and multi-channel communications.