Skip to main content

Help us improve the Digital Marketplace - send your feedback

Search results

90 results found

90 results found containing civica in Lot 2: Cloud software

  • Civica Pensions UPM (Universal Pensions Management)

    Civica UK Limited

    UPM is the leading multi-channel platform designed to meet both member and employer administration needs of public sector pension schemes (LGPS, Police, Firefighters). Powerful workflow transforms delivery of services by reducing administration, automating and streamlining business processes, providing integration capabilities whilst achieving agile ways of working, delivering savings and efficiencies.

  • Civica Employee Relations Management (iCasework Case Management)

    Civica UK Limited

    A highly configurable and scalable SaaS solution for employee management deployed securely upon Amazon Web Services (AWS). Allows recording and processing of multiple HR case types including general enquiries, capability, grievance, disciplinary, redeployment and sickness. It’s accessible via a self-service portal using mobile devices and traditional laptops and PCs.

  • Civica OnDemand Single Person Discount (SPD) Monitoring

    Civica UK Limited

    Single Person Discount (SPD) Monitoring Service is designed to allow users to remove the resource-intensive nature of the traditional batch biennial review;providing the ability to carry-out monthly real-time reviews on selected cases. It prevents fraud by identifying wrongful SPD awards within 8-weeks of award date, ensuring fraudulent claims are minimised.

  • Civica Community Fire Risk Management Information System (CFRMIS)

    Civica UK Limited

    CFRMIS, our strategic fire risk management system provides comprehensive auditing and operational intelligence to help fire and rescue services minimise risk to the public and fire crews Key capabilities include: Technical and Community Fire Safety, Operational Intelligence, Vulnerable Persons, Online Services, Safelincs integration. 60% UK Fire/Rescue services use CFRMIS.

  • Civica Correspondence and Enquiry Management (iCasework Case Management)

    Civica UK Limited

    A highly configurable and scalable SaaS solution deployed securely upon Amazon Web Services (AWS) which allows for the recording and management of correspondence received via multiple channels and for specific workflow to be actioned subject to correspondence type. It’s applicable to local government, central government, the NHS and private sectors.

  • Civica Chatbot Frequently Asked Questions (FAQ) Service (Standard)

    Civica UK Limited

    Rapid deployment of Microsoft language studio making complex frequently asked questions (FAQ) documentation readily accessible for up to 100 concurrent Chatbot users over embeddable web interface. Includes advice to curate content sources to maximise value from Microsoft Bot Framework and Azure App Services.

  • Civica Chatbot Frequently Asked Questions (FAQ) Service (Entry-Level)

    Civica UK Limited

    Rapid deployment of Microsoft language studio making complex frequently asked questions (FAQ) documentation readily accessible for up to 30 concurrent Chatbot users over embeddable web interface. Includes advice to curate content sources to maximise value from Microsoft Bot Framework and Azure App Services.

  • Civica Complaints Management and Customer Feedback Management (iCasework Case Management)

    Civica UK Limited

    A highly configurable and scalable SaaS solution deployed securely upon Amazon Web Services (AWS) which supports complaints management (recording, customer complaints handling and complaints tracking with integrated workflow) and other feedback to deliver statutory and regulatory requirements across local government, central government, the NHS and private sectors.

  • Civica FOI, EIR, Subject Access Request, Information Request and GDPR Case Management (iCasework)

    Civica UK Limited

    A highly configurable and scalable SaaS solution deployed securely upon Amazon Web Services (AWS) which allows for the recording and management of information requests received via multiple channels to deliver statutory and regulatory requirements for the public and private sectors, supporting compliance with FOI, EIR and GDPR legislation.

  • MyScan

    INFOSHARE+ LIMITED

    MyScan is a web application that allows service users to scan evidence relating to various council transactions using their own device and submit this evidence securely along with identifying metadata. The application is delivered as a software-as-a-service solution, and typically covers multiple council service areas, integrated with various back-office systems.

  • Digistaff Intelligent Automation Housing Benefit Accuracy Assessment (HBAA) Processing

    Delta 4 Services Limited

    The DigiStaff Housing Benefit Accuracy Assessment (HBAA) solution, is an intelligent automation solution designed to process the reviews required by the DWP. This will enable Local Government Benefits Teams free up their resource to focus on other requirements.

  • ScanStation

    INFOSHARE+ LIMITED

    ScanStation is a combined software, hardware and furniture solution comprising an Android app, a compatible tablet and a robust steel desk-mounted scanning cradle. It allows service users to scan evidence relating to various council transactions and submit this along with identifying metadata. ScanStation can integrate with any back-end system.

  • FourNet (4net) WebEx Cloud Contact Centre

    4net Technologies Ltd

    FourNet offers omni-channel contact centre services from a native cloud contact centre solution, with a world class, expert implementation and support. It combines the AI-powered, collaborative WebEx Contact Centre platform with strategic, expert consultation and flexible levels of service from a Gold Certified Cisco Master Collaboration Partner.

  • PaySuite Agent Assisted Call Centre

    Eazy Collect Services Ltd

    Mediated card payment by telephone. PaySuite’s Payments Service which includes Income Management, Telephone Payments, Counter Receipting, Direct Debits, Mobile Payments, Open Banking and Online Store. Delivering integrated payment solutions for Local Government, Housing, Health and Education. Compatible with Revenues & Benefits, Civica, Northgate, TechnologyOne Adelante, ABS, WPM and Capita Integra.

  • PaySuite Income Management

    Eazy Collect Services Ltd

    Income Management. PaySuite’s PCI-DSS Payments Service includes Income Reconcilliation, Reports, Telephone Payments, Counter Receipting, Direct Debits, Mobile Payments, Online Store, Open Banking, Virtual Terminal. Delivering integrated payment solutions for Local Government, Housing, Health and Education. Compatible with Revenues & Benefits, Civica, Northgate, TechnologyOne, Adelante, ABS, WPM & Capita Integra.

  • PaySuite Smart Mobile

    Eazy Collect Services Ltd

    Payments on the move. PaySuite’s PCI-DSS Payments Service includes Income Management, Telephone Payments, Counter Receipting, Direct Debits, Mobile Payments, Online Store, Open Banking, Virtual Terminal. Delivering integrated payment solutions for Local Government, Housing, Health and Education. Compatible with Revenues & Benefits, Civica, Northgate, TechnologyOne, Adelante, ABS, WPM & Capita Integra.

  • PaySuite Collections Portal

    Eazy Collect Services Ltd

    Collections Portal is a digital invoicing and debt recovery solution with the capability of sending personalised payment notifications via email and SMS using corporate branding. Collections Portal manages correspondence so you know if messages were received, opened and which prompted payment. Civica, Northgate, TechnologyOne, Adelante, ABS, WPM & Capita Integra.

  • PaySuite Customer Present Chip & PIN

    Eazy Collect Services Ltd

    Face to face payments. PaySuite’s PCI-DSS Payments Service includes Income Management, Telephone Payments, Counter Receipting, Direct Debits, Mobile Payments, Online Store, Open Banking, Virtual Terminal. Delivering integrated payment solutions for Local Government, Housing, Health and Education. Compatible with Revenues & Benefits, Civica, Northgate, TechnologyOne, Adelante, ABS, WPM & Capita Integra.

  • PaySuite Secure Card Payment Gateway

    Eazy Collect Services Ltd

    Enables third party systems to take payment. PaySuite’s Payments Service includes Income Management, Telephone Payments, Counter Receipting, Direct Debits, Open Banking Mobile Payments and Online Store. Delivering integrated payment solutions for Local Government, Housing, Health and Education. Compatible with Revenues & Benefits, Civica, Northgate, TechnologyOne, Adelante, ABS,WPM and Capita Integra.

  • InConcert ERP (OneAdvanced Financials, MHR iTrent, ProActis, and others)

    Moore Stephens Insight Limited

    Streamlined and efficient Finance, Procurement, HR and Payroll solutions with our InConcert platform, comprised of market leading technology to bring your ideal systems together. We provide a Best-of-Breed, composable ERP solution design to fit your needs and work with Microsoft BusinessCentral, OneAdvancedFinancials, iTrent, ProActis, Xledger, TechForge, Civica, and more.

  • PaySuite Touch Tone

    Eazy Collect Services Ltd

    Self-service Touch Tone telephone payments. Paysuite’s Payments Service which includes Income Management, Telephone Payments, Counter Receipting, Direct Debits, Open Banking, Mobile Payments and Online Store. Delivering integrated payment solutions for Local Government, Housing, Health and Education. Compatible with Revenues & Benefits, Civica, Northgate, Adelante, TechnologyOne, ABS, WPM and Capita Integra.

  • PaySuite Internet Payments

    Eazy Collect Services Ltd

    Online payments by debit/credit card. Paysuite's Payment Service which includes Income Management, Telephone Payments, Counter Receipting, Direct Debits, Open Banking, Mobile Payments and Online Store. Delivering integrated payment solutions for Local Government, Housing, Health and Education. Compatible with Revenues & Benefits, Civica, Northgate, Adelante, ABS, TechnologyOne, WPM and Capita Integra.

  • VISION

    Destin Solutions Limited

    VISION is a sophisticated performance management and reporting solution that provides unprecedented access to Council data. Taking data extracts from large business systems (e.g. revenues, benefits, housing, sundry debtors, parking), VISION provides detailed information and management reports to create new approaches for delivering and operating Council services.

  • eCAPTURE, UCDS/CTRaaD, GOpaperless and webCAPTURE Digital Process Automation

    Govtech Solutions Ltd

    Hosted digital process automation services for the capture, validation, loading and automatic processing of new Benefit claims, ATLAS files, day-to-day online Council Tax and NDR transactions, paperless e-billing and Council Tax Reduction as a Discount. We fully integrate with leading R&B application vendors such as Capita and NEC.

  • Fusion

    Destin Solutions Limited

    FUSION is a debt reporting and analytics tools which takes data extracts from all Council debt systems to provide a single view of all debt. Combining information from a number of data sources FUSION highlights who owes what, the nature of the debt and provides a variety of reports.

  • Electronic Forms and Cloud-Based Processing System

    Victoria Forms

    Victoria Forms design specialised electronic forms solutions; providing libraries of 325+ online template eForms and Calculators for: Revenues, Benefits, Licensing, HMO, Environmental Health, Planning and more. eForms are tailored for corporate branding, provide in-form intelligence and data validation; plus options for PDF export, XML Automation, evidence capture, and payment integration.

  • FourNet (4net) Cloud Unified Communications (UCaaS)

    4net Technologies Ltd

    FourNet offers Unified Communications and SIP services from world leading application providers, including: Microsoft (Teams Direct Routing), Avaya, RingCentral, Gamma, BT Wholesale, Tiger, Ribbon, AudioCodes and others. Our services can be delivered via a number of hosting options, private, public and hybrid cloud and integrated with Microsoft, Amazon and Google.

  • FourNet (4net) Cloud NICE CXOne Contact Centre

    4net Technologies Ltd

    FourNet's NICE InContact CXOne contact centre service is a leading customer experience platform; providing routing, analytics, workforce optimisation, automation and AI from a single application; CXOne offers excellent user/client experiences, delivering smarter and faster contact centres working with swifter agent onboarding, enhanced metrics, performance, and retention.

  • FourNet (4net) Cloud Contact Centre

    4net Technologies Ltd

    FourNet offers omni-channel contact centre services from world leading application providers, including: Avaya, NICE, Content Guru, Anywhere365, Calabrio, Verint, Sycurio (Semafone), PCI PAL and others. Our services can be delivered via a number of hosting options, private, public and hybrid cloud and integrated with Microsoft, Amazon and Google.

  • Arcus Government Pack

    Arcus Global Limited

    Arcus Government Pack supports UK Public Sector organisations in their use of the Salesforce platform by providing features specifically designed for and with governmental organisations. These include financial management and integrated payment channels, data security and publishing, task automation, workflow management, and multi-channel communications.