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GET SWARMS LIMITED
Our customer support solution particle desk provides comprehensive tools for managing customer inquiries, complaints, and feedback. It includes features such as ticketing, live chat, knowledge base, and analytics. With multi-channel support and automation capabilities, it enhances response times, improves customer satisfaction, and fosters long-term relationships with clients.
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TEAM (Energy Auditing Agency Ltd)
TEAM Sigma Software as a Service. Sigma Sustainability and Energy Management software enables recording of utility bills (EDI/paper), meter, waste and transport data plus related building data to validate bills, analyse and report on costs, consumption and emissions from individual meters to entire estates. Provides advanced and flexible reporting capabilities.
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XMA LIMITED
Transform customer service with a single view of a customer's activity and tools for field service, messaging, bots, voice, social service and AI in workflow. Work faster and more productively across all channels on one platform making customer service frictionless, improving your efficiency and customer satisfaction whilst reducing costs. SFDCX2024GC14
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EQUINE REGISTER LIMITED
Enables livestock and equine markets and auction houses to check the identity, vaccination status, ownership and any movement restrictions on equines and livestock that they are handling. Also supports double ended movement recording.
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TRANSUNION INTERNATIONAL UK LIMITED
TransUnion uses CRA data to create consumer affordability solutions and insight. These solutions identify why a customer may have entered into arrears, possible financial vulnerability and whether a current or proposed repayment term is affordable for them.
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ATOS IT SERVICES UK LIMITED
Atos Digital Workplace has been developed with user experience as the number 1 priority. The service will provide you with a secure, flexible, monthly subscription based End User Compute environment that is designed to meet the needs of UK Public Sector customers for agile and reliable services.
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Liberata UK Ltd
The service enables your team to automate comprehensive reconciliations of your supplier statements
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BOOMERANG I-COMMS LTD
Multi-channel broadcasts, conversational SMS, Email and voice messaging, and appointment management. Intelligent, automated messaging designed for educational organisations. A communications solution for the Education sector to streamline and manage workflows. All responses are matched and can be delivered to an email inbox. ISO-27001, Cyber Essentials and Cyber Essentials Plus accredited
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Charterhouse Voice & Data
Charterhouse's Fusion Horizon is a hosted UCaaS Platform providing features such as; voice/video conferencing, IM, presence, desktop and file sharing, integration with CRMs and IP telephony (VoIP). Operated through handsets, mobile or desktop apps. Web/App interfaces allow realtime access and changes to the many features available on a user basis.
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Focus Data Services Ltd
Focus Data's design systems tailored for both communication providers and law enforcement agencies, facilitating the streamlined handling of requests, retrieval, and analysis of communication data. Efficiently manage the acquisition of communication data from cellular service providers and transform it into actionable intelligence, benefiting operational inquiries and court proceedings.
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ARETEANS TECHNOLOGY SOLUTIONS UK LTD
Streamlined tool to schedule, manage, monitor, and evaluate your client appointment. Manual calendaring, rostering and scheduling appointments. Areteans Meet is an integrated Pega application that enables your organisation to manage hassle-free business transactions. It is useful across multiple service industries where client meetings become vital in running business operations successfully.
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Computacenter (UK) Ltd
Get deep insights from your data, interact with customers and employees on their terms, and train your AI systems on the language of your industry. Infuse AI into your applications to make more accurate predictions, automate decisions and processes, and optimize your team’s time. https://www.ibm.com/watson/products-services
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ARCUS GLOBAL LIMITED
Arcus Selective Licensing is a flexible and intuitive cloud-based solution helping housing licensing teams manage the full lifecycle of a licence including application, inspection, enforcement, and renewals. With the capability for online applications and public registers to be supported. The included mobile app supports full access and offline remote working.
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SOFTCAT PLC
Extending Salesforce services is easy with a host of powerful add-ons. Pre-integrated, adding extra functionality and services is fast and easy. The add-ons listed give you the extra capability, tools and capacity you need to configure your Salesforce service the way you want. SFDCS2024GC14
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SOFTCAT PLC
The Appian low-code application platform (LCAP) provides dynamic case management, robust process automation, and powerful AI integration. Its enables rapid development of sophisticated applications through data fabric integration, setting it apart as a comprehensive solution for organisations seeking agility, innovation, and efficiency in application development. APPSC24GC14
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Kick ICT
Your customers are at the heart of your business and your relationship with them is key to your success. With Dynamics 365 Customer Service you can focus on building these relationships, improve your service and drive satisfaction.
Our service includes developing, consulting, migrating, deploying and supporting Dynamics 365 Customer Service
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SNOWFLAKE DIGITAL LTD
Unlock the power of Drupal for your website and intranet development needs! Our team leverages Drupal's flexible framework to craft tailored solutions. From dynamic websites to secure intranets, we ensure scalability, security, and seamless functionality. Join satisfied clients who trust us to harness Drupal's robust features for their digital success.
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ARCUS GLOBAL LIMITED
The Arcus Local Government CRM builds on the industry leading Salesforce Service Cloud to deliver a comprehensive set of CRM features and functionality tailored to the specific needs of UK local government. This includes enhanced views of citizens and addresses, service catalogue, and integration to the Arcus Digital Service Hub.
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Plentific
The Plentific Resident Portal (formerly Active Housing portal) is a social housing focused self-service customer portal brimming with features and integration options, designed to help residents manage vital aspects of their tenancy. Built on one of the world’s most powerful CMS, Resident Portal offers landlords a secure and flexible solution.
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CEOX SERVICES LTD
Ceox’s Application Modernisation with Microsoft Power Apps enables Public Sector Organisations to move legacy business apps to a modern, secure, scalable platform. Use Microsoft’s Low-Code Business Application platform to quickly and efficiently deliver engaging modern applications which meet the needs of both users and the organisation.
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TECHLABS LONDON LTD
iProperty Cloud is a complete Housing platform including HMS and Portals for Local Authorities and Housing Associations built on Microsoft Dynamics 365 CRM, Power Platform and Azure cloud. Our expert team includes Microsoft Most Valuable Professional (MVP) provide consultancy services for housing providers implementing Dynamics 365 CE (Customer Engagement)
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BRIGHTWIRE TECHNOLOGY SERVICES LIMITED
Brightwire helps organisations plan and deliver ClickDimensions based on Microsoft Dynamics365 - a fully customisable platform that is easy to use and manage, and which enables marketing automation through a single interface. ClickDimensions includes email marketing, campaign automation, surveys, web forms and insights on data to improve engagement with clients.
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BRIGHTWIRE TECHNOLOGY SERVICES LIMITED
Our easy to implement, simple to manage and GDS compliant web forms allow your visitors to submit enquiries and complete surveys with ease. We build award-winning, accessible web forms which are fully customisable. Our forms allow save and return, file upload, and complex survey questions to be published with ease.
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SOLOPROTECT LIMITED
Personal Safety Management service providing peace of mind for lone workers by providing access to a 24/7 monitoring centre at the push of a button from an App or dedicated device (ID or fob).
Operators are listening immediately with ability to escalate to emergency services faster than a 999 call.
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Orlo
Orlo, the leading UK social media management platform tailored for public sectors, is trusted by over 400 organisations, including 80% of UK constabularies, 30% of local councils, and numerous housing associations. Leveraging Orlo's AI technology, they enhance community connections through digital channels, elevating engagement, measuring trust, and managing reputation effectively.
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VISIONET EMEA LIMITED
As a Microsoft Tier -1 CSP Partner, Visionet offers comprehensive services for Microsoft Dynamics 365, Microsoft 365, Office 365, Copilot Studio, Power Platform, Azure, Data and AI licensing services.As a Direct Microsoft Cloud Solution Provider, Visionet provides flexible subscription licensing with customizable plans and billing options.
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CIVICA UK LIMITED
A highly configurable and scalable SaaS solution deployed securely upon Amazon Web Services (AWS) which supports complaints management (recording, customer complaints handling and complaints tracking with integrated workflow) and other feedback to deliver statutory and regulatory requirements across local government, central government, the NHS and private sectors.
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Zendesk Inc
Zendesk is a beautifully simple customer service platform. It's designed for companies that want to create customer relationships that are more meaningful, personal and productive. We start by helping companies to provide great support and then mature with self-service and proactive engagement.
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Abavus.co.uk
Our Website Content Management System (CMS) offers a full corporate website replacement for local authorities based on GDS standards. This solution is no-code, enabling staff to build, configure, and update the CMS. Includes standard SEO features.
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Farthest Gate Limited
The Liberator Commercial licensing solution is a market leading module forming part of the Liberator suite of products. Liberator Commercial licensing can be used independently of other Liberator products. It is very easy to set up, configure and use and offers clients and their customers great efficiencies.