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1212 results found

1212 results found in Lot 2: Cloud software in the category Contact management

  • SMS

    Saascoms

    The distribution and delivery of SMS messages

  • data8 duplicare

    Data8 Ltd.

    data8 duplicare is an automated de-duplication tool for Microsoft Dynamic 365. It delivers the ability to merge multiple records with all fields and customisable merge bulk de-duping of existing records. It also provides real-time advanced duplicate prevention with the ability to merge multiple records with all fields, including custom entities.

  • e-shot™ for digital engagement

    Forfront Limited

    e-shot™ is the digital communication platform trusted by the public sector to send highly effective omnichannel campaigns. Whether it is raising awareness of an issue or tracking feedback and sentiment to a public consultation, e-shot gives you a simple solution for engaging in multi-channel conversations at scale.

  • Dynamics 365 for Marketing

    Brightwire

    Brightwire helps organisations plan and deliver Microsoft Dynamics 365 applications - a fully customisable platform that is easy to use and manage, and which enables contact management, and marketing automation through a single interface. Get a 360 degree view of your customer, improve engagement and realise value.

  • Liberator Permissions

    Farthest Gate Limited

    The Liberator Permissions software solution is a market leading module forming part of the Liberator suite of products. Liberator Permissions can be used independently of other Liberator products. It is very easy to set up, configure and use and offers clients and their customers great efficiencies.

  • Microsoft Power Platform: Power Automate Implementation

    WR LOGIC LIMITED

    WR Logic offers a comprehensive Microsoft Power Automate implementation service, delivering extensive expertise and engagement for the design, implementation, and adoption of Power Automate, an integral component of the MS Power Platform. Our services encompass discovery, strategic planning, configuration, integration, deployment, adept change management, comprehensive training, and steadfast support services.

  • Power Platform - Power Apps

    Brightwire

    Brightwire helps organisations plan and deliver Microsoft Dynamics 365 applications - a fully customisable platform that is easy to use and manage, and which enables contact management, and marketing automation through a single interface. Get a 360 degree view of your customer, improve engagement and realise value.

  • Trustmarque Inbound Non-Geographic NTS Voice

    Trustmarque Solutions Limited

    Trustmarque's Inbound Service delivers ‘inbound’ calls from advertised numbers of choice (01/02/03/08 - including existing numbers). Forwarded to a destination telephone number of choice, regardless of location or device. The platform offers multiple cloud call control features managed through web or app interfaces including; call-queuing and auto attendant / IVR.

  • Regulator Online - Fitness to Practice

    Fortesium Ltd

    Regulator Online – Fitness to Practise module allows regulatory bodies to manage their full FtP lifecycle. This includes concern/complaint creation, triage, case creation, investigation, investigation plan, risk assessment, anytime task tools, automated emails and reminders, prepopulated documents, case closure, outcomes, and a host of features to handle hearings and adjudication.

  • EBO e-Correspondence

    EBO

    The e-Correspondence product offers hospitals a seamless and secure method to notify patients when new documents are added to their medical records. Utilizing AI-driven automation and secure messaging protocols, an SMS containing essential (yet limited) information is sent to the patient, ensuring confidentiality while maintaining ease of access.

  • AireConsult - Online Consultation and Video Consultation platform

    Aire Logic Limited

    AireConsult is an online consultation and video consultation platform, facilitating digital working across multiple healthcare settings. AireConsult acts as a Healthcare front door, allowing patients to access Administrative and Medical services without the need for waiting on phone lines

  • MyTeamsWork Case Management

    Cloud Application Services

    MyTeamsWork is a flexible case management system, integrated with MS Teams and Microsoft 365. Our self-hosted package can be deployed in a few easy steps to Cloud infrastructure, running a compatible technology stack so that you can get started quickly and focus on delivering value early.

  • Bank Validation

    Data8 Ltd.

    Our Bank Validation validates that Account Numbers and sort codes are correct avoids failed payments reduces administration and and helps provide a better customer experience. The service also returns BIC, IBAN, Branch name and bank name and services accepted such as Direct Debits for the account.

  • Civica OnDemand Call Handling

    Civica UK Limited

    Utilising Civica’s Cirrus Contact Centre Service (CCaaS) we deal with all types of local government calls and enquiries. To help manage these we provide a flexible service, tailored to your requirements, where we handle calls on your behalf through a simple transfer process to our call handling team.

  • Workflow Automation and AI Software Solutions - CoreGov

    Core

    Our AI-driven workflow automation platform streamlines digital service creation and integration. Its intuitive interface empowers users to build applications, using low-code for rapid development. Key features include a comprehensive view of data and processes, pre-built templates for quick adaptation, and user-friendly tooling enhancing accessibility and effectiveness in the public sector.

  • TransUnion - Tracing, Financial and Criminal Investigations - Threesixty Online

    TRANSUNION INTERNATIONAL UK LIMITED

    ThreeSixty Online provides accurate and comprehensive financial information on the UK adult population, and has been specifically designed to meet the challenges of the public sector. The service uses our unique Residency Plus database and matching engine to detail and confirm individual identity, residency and household occupancy.

  • Panacea Account Management Software

    Panacea Applications Limited

    End-to-end management of clients' projects, evaluate performance and improve services. Increases productivity by creating transparency and automating admin tasks. Combines project management with productive and analytical tools for estimating, scheduling, performance monitoring and resource management. Used by public sectors to secure strategic priorities, efficiencies and savings while delivering high-quality service.

  • Grants, Loans, and Financial Management Solution

    SINGLIFY LTD

    Singlify, a cloud-based SaaS financial management application, specialises in grants, loans, crowd funding, and micro-finance through a seamless customer experience portal using Salesforce and CRM. It covers finding, applying, assessing, decision making, awarding, paying, monitoring and evaluation, reporting, loan origination and complex repayment calculations. Provides automation, workflow and AI tools.

  • EBO Patient Information

    EBO

    Accurate demographic data collection is essential for hospitals to provide personalised care, understand their patient population, and allocate resources effectively. The EBO solution: - automates the process of updating patient demographic data - collects essential age, gender, address, contact details - identifies data inconsistencies or missing data

  • Supplier Relationship Management: Spend Analytics

    Digital Modus Ltd

    Digital Modus Supplier Relationship Manager (SRM) has embedded Artificial Intelligence (AI) capabilities to drive Spend Analytics, enabling organisations to gain insights into spending patterns, identify cost-saving opportunities, and enhance strategic sourcing decisions.

  • FireText UK Secure (Official) NHS SMS Gateway

    FireText Communications Limited

    FireText provides a secure and user-friendly web platform for two-way SMS messaging, omnichannel API messaging, RCS, and WhatsApp. Our UK-based cloud platform is accredited to ISO27001, Cyber Essentials Plus and NHS DSP Toolkit standards. We undergo annual penetration testing by a CREST and NCSC CHECK accredited company.

  • Infreemation - FOI, EIR and SAR case software (education edition)

    Digital Interactive Ltd

    Infreemation is an advanced online cloud based application for processing FOI, EIR, and SAR requests. This module can process both FOI, EIR and SAR and is designed to work around an education setting.

  • Causeway one.network

    Causeway Technologies Limited

    Transform highway authorities and contractors plans, coordinate and communicate traffic interventions and diversions, minimising disruptions whilst delivering essential works. Ensure highway network management, traffic management, works planning, communication and traffic control centre teams unlock efficiencies across the street works lifecycle and increase public satisfaction using cloud-based digital traffic regulation orders.

  • Konsolute - Microsoft 365 Information Architecture, Governance, and Security Design

    KONSOLUTE

    Enhance governance and security across Microsoft 365 platforms including SharePoint Online, Teams, and OneDrive. Our service designs robust architecture, enforces stringent security protocols, and establishes clear governance, ensuring data integrity, compliance, and optimized collaboration.

  • Advanced Contract Management

    Advanced Business Solutions

    Contract Management provides visibility of contract data in one central location that enables organisations to manage contracts, control quality and streamline processes to maximise contract value. The system facilitates stakeholder collaboration across the business ensuring contracts in place are utilised effectively and renewals and variations deliver the best possible outcomes.

  • Microsoft Dynamics 365 / Power Apps for Local Authorities

    Esuasive

    Esuasive Community Connections, a preconfigured Microsoft Dynamics 365 / Power Apps solution for County, District, Borough and City Councils, brings the flexibility of the Microsoft Cloud platform to Local Authorities. Community Connections supports housing and homelessness, leisure and youth services, ASBs, safeguarding and other teams delivering services to the public.

  • ScanStation

    INFOSHARE+ LIMITED

    ScanStation is a combined software, hardware and furniture solution comprising an Android app, a compatible tablet and a robust steel desk-mounted scanning cradle. It allows service users to scan evidence relating to various council transactions and submit this along with identifying metadata. ScanStation can integrate with any back-end system.

  • Creatio Sales (CRM)

    Format14CRM Limited

    Creatio Sales enables superior Account & Contact Management by providing users with a complete control panel to manage records and key relationship information for customers, constituents, partners, and other stakeholders.

  • Workpro Casework - case management system

    Computer Application Services Limited t/a Workpro

    Workpro case management software improves case handling and reporting - while reducing costs and risks. Applicable for any process, non-conformance or regulated casework, from incidents and issues, to complaints and information requests. Complete visibility of case activity, next steps and deadlines. Everything to do with a case in one place.

  • Quality Central QM,Enterprise OmniChannel Compliance Recording, Real Time Authentication&Fraud

    NICE SYSTEMS UK LIMITED

    This platform delivers omni channel recording & quality management that ensures processes and agents’ performance align with business initiatives. The platform can ingest any data from 3rd party solutions data, automate all your quality processes, including front and back-office, delivers greater efficiency, agent performance. Real Time Voice Biometrics/Fraud options.