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PANLOGIC LIMITED
eNewsletter service User administration of newsletter creation Newsletter templates (‘standard’, ‘promotional’) Newsletter publishing CRM ingest (nightly/hourly) CRM/site registered users merge Mailing list preview/editing Previewing, confirmation and send-out (via email templates) Auto-publishing to site (via web templates) Auto-publishing to relevant place in information architecture Analytics, statistics & tracking (bounce/open rates, click-throughs)
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YUDU Sentinel
Keep vital business communications running in a crisis, when all other systems fail.
Sentinel delivers mass notification, document hosting and collaboration tools to help manage an incident remotely from any device, to keep crisis response teams and key stakeholders updated throughout the life cycle of any critical event.
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NEO TECHNOLOGY LIMITED
Neo Technology's Housing Damp & Mould Case Management system offers a comprehensive solution for addressing damp and mould issues in housing properties. It enables efficient tracking, assessment, and resolution of damp and mould incidents to ensure the health and safety of residents.
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Liberata UK Ltd
The Unified Assessment service is designed to provide a end to end transactional processing across multiple service lines on a apply once, assess multiple awards basis.
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BRIGHT CONSULTING SERVICES LIMITED
ServiceNow helps digitize and unify organizations so that they can find smarter, faster, better ways to make work flow. Bright Consulting is Elite ServiceNow Sales, Service and Technology partner, providing solutions across the full suite of ServiceNow products. The certified team advise on all ServiceNow platform needs.
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DBAAS LTD
We specialize in delivering SaaS solutions, which provide users with access to software applications online without requiring installation or maintenance. Using our PaaS offerings, developers can easily build, deploy, and manage applications efficiently, accelerating development cycles and fostering innovation.
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CREALIS LABS LTD
Crealis Labs is a digital technology firm producing advanced software systems, throughout their whole lifecycle: planning, analysis, development, deployment and maintenance.
Whether you need to upgrade your outdated systems, integrate your data sources, combine your software solutions, connect your applications, or build bespoke solutions, we deliver smarter & faster solutions.
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Puzzel Limited
Puzzel Case Management is a Case/Ticket management tool that provides you with the ability to manage written interactions in a secure and efficient way. Each interaction in the queue is converted into a support ticket and assigned a unique case/ticket ID which is then distributed to the right person.
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Omfax Systems Ltd
Designed for use in social housing, Keyfax is an intelligent first point of contact repairs and enquiries diagnostics tool.
With a mobile friendly presentation, accessible 24/7 from any internet enabled device. Contact centre staff and customers can consistently manage a wide range of repair and tenancy enquiries.
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Interneuron Ltd
Interneuron's robotic process automation technology (RPA) allows you to deploy a business continuity solution for almost any application. Our RPA technology can automate 'snapshots' of 3rd party systems and provide offline, offsite, or redundant access to your data in the event of a 3rd party system outage.
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Agile Business Process UK, LIMITED
Elevate efficiency and user experience with conversational AI and generative AI platform, leveraging GenAI and large Language Models (LLM). The platform and assistants (chatbots) are tailored for regulated sectors, ensuring accurate, safe responses and transparent decision-making, automating up to 90% of interactions across your organisation
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Adare SEC Limited
PrintMe, Hybrid Mail platform enables clients to centralise the production of their day-to-day, customer communications. Users create their document templates, select the virtual Print Driver, choose from configurable print options, such as envelope size, postage tariff, onserts, and attachments, and send to Adare SEC for processing, production, and multi-channel delivery.
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IEG4 LIMITED
IEG4’s Digital Experience Platform (DXP) for Local Government is a powerful, user-friendly solution designed for local authorities to enhance digital services. It integrates online forms, payments, self-service portals, web content management, automated workflows, and CRM. This enables councils to boost efficiency, cut costs, and provide a seamless digital experience.
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Abavus.co.uk
Our Bookings and Appointments module allows a local authority to create any type of booking or appointment process (e.g. appointment with council benefits advisor, or booking a facility reservation). This module can be used with both customer-facing and internal processes.
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SUPPECO LIMITED
Supplier Relationship Management Cloud Software. Supplier Contract Management Cloud Software. Suppeco leverages the potential in relationships to solve key challenges facing the customer-supplier ecosystem
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PLACECUBE LIMITED
The case management platform co-developed in partnership with local government for the public sector, has a range of case types including Freedom of Information (FOI), Complaints, Compliments, Comments (3C), and Councillor/Members Enquiries. FOIs, Complaints & Member Enquiries automate end-to-end workflow and case management, reducing manual processes. Cloud-based, open-source, fully scalable.
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SOFTCAT PLC
Extending Salesforce services is easy with a host of powerful add-ons. Pre-integrated, adding extra functionality and services is fast and easy. The add-ons listed give you the extra capability, tools and capacity you need to configure your Salesforce service the way you want. SFDCS2024GC14
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BARTEC MUNICIPAL TECHNOLOGIES LIMITED
‘Collective’ is a comprehensive, modular, software system designed to reduce the cost and improve the quality of local authority front-line services, including waste and recycling operations management, commercial customer account management, street cleansing, enviro-crime, grounds maintenance, inspections, route optimisation software and route consultancy services.
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BAYTREE SOLUTIONS LTD
Helping organisations achieve a single source of data through integration, removing the need to maintain multiple data sets. Providing reporting solutions to support corporate KPI's, Ombudsman and Regulatory outcomes including the Consumer Standards and Awaabs Law.
Helping organisations to better understand their properties, tenants and accounts to support proactive services
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DQE-SOFTWARE
DataQ, checking customer data quality
DataQ is a data quality management solution to check the customer data at each touchpoint in real time and in optmization mode.
DataQ comprises eight data quality management modules dedicated to checking and optimizing all customer data (B2C and B2B)
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ILLY Systems Ltd
Market leading therapeutic system offering comprehensive case management and reporting supporting initiatives on Substance Misuse - Drugs and Alcohol, Criminal Justice, YP and Sexual Health. OHID NDTMS and SRHAD/GUMCAD compliant, full TOPS implementation, Prescribing and Harm Reduction modules. NHS Trusts, Council, Community services, Prisons, Residential Rehabilitation Services and Families Services.
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Govtech Solutions Ltd
Hosted digital process automation services for the capture, validation, loading and automatic processing of new Benefit claims, ATLAS files, day-to-day online Council Tax and NDR transactions, paperless e-billing and Council Tax Reduction as a Discount. We fully integrate with leading R&B application vendors such as Capita and NEC.
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Cyber Media Solutions Ltd.
Theseus: Integrated Care System Management is a specialised solution for Integrated Care Boards (ICB). It facilitates Single Point of Access (SPoA) for patients to integrated referral ecosystems comprised of NHS and local authority health and care teams, plus services delivered by VCSE partners and external agencies.
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ARCUS GLOBAL LIMITED
Asset Management for Councils spanning Corporate Land and Property through to green spaces and trees. Leases, Acquisitions and Disposals, queries and requests arising from tenants. The system, built upon the Salesforce platform, is designed to guide users through the processes and provide the options available to them at each stage.
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Cinos
Cinos Cloud Unified Communications leverages best-of-breed, open-standards Cisco technology.
A Cisco-powered cloud delivering robust, always-on IP telephony, video conferencing, instant messaging, switchboard, omni-channel contact centre and full reporting, recording and billing for users in any location on any device. Public, private and hybrid cloud options delivered from UK-sovereign data centres.
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HINDUJA GLOBAL SOLUTIONS UK LIMITED
HGS Agent X is a cloud-based contact centre AI accelerator allowing organisations to quickly deploy scalable/flexible contact centres. This tech-agnostic interface, powered by Artificial Intelligence offers over 300 out-of-the-box integrations and highly customisable secure and scalable solutions. HGS Agent X has a programmable API framework and provides fully managed support.
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Acceleraate Limited
Zoom Contact Center is a native cloud omnichannel solution which provides all of the tools organisations need to deliver more meaningful customer and employee interactions. Incorporating hundreds of enterprise features, and providing the ability to deliver integrated unified comms, Zoom offers Voice, Video, Webchat, SMS, Email, and Social channels.
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INFOPAD LTD
InfoPad’s Dynamics 365 CRM for Higher Education is tailored specifically for universities and colleges to manage student interactions and institutional operations efficiently. This solution integrates seamlessly into existing systems, offering tools for recruitment, student services, and alumni engagement, ensuring a unified approach to managing educational and administrative tasks.
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ROBIQUITY LIMITED
UiPath, a leading business automation platform providing intelligent,
digital workers including Robotic Process Automation(RPA), Artificial
Intelligence(AI) including GenAI, Intelligent Document Processing(IDP),
Test Automation, Process Mining, Communications Mining, and
analytics used by governments to automate manual processes to
improve employee & citizen outcomes.
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BT PLC
BT Genesys Cloud Contact Centre is an all-in-one cloud-based contact centre software built to improve the user experience. It’s a suite of cloud services for enterprise-grade communications, collaboration, and contact centre management. It’s scalable, quick, and easy to set up. It is an evergreen platform with rapid innovation.