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TRANSUNION INTERNATIONAL UK LIMITED
TransUnion’s bespoke Living Together solution will allow you to identify Potential Undeclared Partners (PUPs) who have a financial link to the same residential address as an individual to prevent instances of ‘living together fraud’.
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SmartCitizen Limited
The Cloud Card Management System gives local authority staff the ability to manage the data life-cycle for a range of smart or non-smart cards for different Council service areas in a single management system. This includes workflow for new applications, renewals and replacements, and document and image uploads as required.
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EBO.AI (UK) LTD
EBO eReferrals is an innovative solution that integrates seamlessly with EBO’s healthcare suite and the EPR, enabling patients and hospitals to effectively manage self-referrals and 3rd party referrals.
For patients, the product offers a convenient and user-friendly interface that guides them through self-referrals and bookings.
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INSIGHT DIRECT (UK) LTD
Extending Salesforce services is easy with a host of powerful add-ons. Pre-integrated, adding extra functionality and services is fast and easy. The add-ons listed give you the extra capability, tools and capacity you need to configure your Salesforce service the way you want. SFDCHI2024GC14
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NEO TECHNOLOGY LIMITED
Optimise your housing operations with Propsys360’s end-to-end repair-management solution. Seamlessly coordinate jobs, assign operatives and materials, and unlock real-time analytics that surface bottlenecks, spotlight savings, and empower confident, data-led decisions tailored to the unique demands of social-housing maintenance.
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Cinos
Seamless cloud communications with Webex Calling. Improve your organisation's connectivity with a cloud-based calling solution, enabling secure and reliable voice communication across devices. Benefit from advanced features like HD audio, voicemail-to-email, and seamless integration with other collaboration tools. Transform your business communications with Webex Calling.
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INSIGHT DIRECT (UK) LTD
Supporting government’s drive for intelligent revenue generation and comprehensive stakeholder management, Salesforce’s citizen 360 allows tracking of relationships, activities and tasks and easy process automation. From stakeholder to grant and opportunity management, empower your teams to collaborate and succeed, boosting productivity with trusted AI, whilst comprehensive reporting provides transparency. SFDCHI2024GC14
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SOFTCAT PLC
Generate web pages, forms, guided processes and public-facing services meeting accessibility obligations. Utilising GDS HTML and CSS with Web Components from Salesforce for Experience and Flow Builder
IMPORTANT: You (not Salesforce) are responsible for the Service Standard; this solution assists with compliance but not commit to meeting any standard. SFDCHS2024GC14
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Node4 Ltd
FlowCase, built on Microsoft Dynamics 365, revolutionises public sector case management. Offering web self-service, process automation, and SLA monitoring, it significantly reduces workloads and case resolution times. Real-time dashboards and reporting enhance decision-making, ensuring a consistent, efficient case management process that improves overall performance.
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Redwood Technologies Ltd
Redwood Technologies provides an Omni-Channel Cloud Contact Centre solution, known as storm®. storm® is a multi-channel CCaaS (Contact Centre as a Service) solution for inbound and outbound interactions, providing a range call center-related technologies for any size of organisation. These services can be layered over and integrated with existing technology.
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TEXUNA TECHNOLOGIES LTD
Identity Provider (IdP) with Role-Based Access Control (RBAC) Lifecycle for enterprise authentication and authorisation.
Secure API-driven access to any application with centralised IAM policies. Integrate identity information across user journey lifecycle for joiners, movers and leavers.
OAuth and SAML-based Single Sign-On for behaviour tracking and attribute exchange between integrated systems.
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MAKE TIME COUNT TODAY LTD
User centric Case Management solution developed around the question "how can we help".
Puts users at the centre of their journey.
For companies to manage their:
- End users
- Staff Member
- Projects and interventions that they organise
Enables multi-agency collaboration delivering positive change for your users.
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AKITA SYSTEMS LIMITED
Akita Intelligent Solutions will deploy a new instance of Microsoft Dynamics 365 Business Central into your organisation at a fixed price.
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APTO SOLUTIONS LIMITED
The apto digital services forms platform offers digital by default transactions through the production, submission and management of electronic forms (eforms) including all types of attachments. This is anytime, anywhere, any place, any device, digital service management and capture for external and internal users including offline use.
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Netpremacy Limited
Zendesk Suite is designed with agents in mind, putting multiple channels and relevant context all in one place. It’s a unified agent workspace, helping your team provide a faster, more personal experience to your customers. Netpremacy is an official Zendesk partner experienced in Central Gov, Local Gov and NHS
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NG Bailey IT Services Limited
NG Bailey offers a Contact Centre Communications service
Our Services are delivered with varying hosting options including Private, Public and Hybrid Cloud.
Working with world leading providers such as, Gamma, Ring Central and Mitel.
Our Services can be integrated with Microsoft, Amazon or Google Platforms
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CIVICA UK LIMITED
Rapid deployment of Microsoft language studio making complex frequently asked questions (FAQ) documentation readily accessible for up to 30 concurrent Chatbot users over embeddable web interface. Includes advice to curate content sources to maximise value from Microsoft Bot Framework and Azure App Services.
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DELAWARE DIGITAL LLP
Delaware specialise in the design, implementation, and support of Microsoft Dynamics 365 Customer Service. Leveraging the power of Dynamics 365, organisations can effectively manage case loads, automatically route case to agents, utilise GenAI powered responses to reduce time and cost to serve and deliver higher quality service to citizens.
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Abavus.co.uk
Our Highways and Street Lighting defect and inspection management capability enables local authorities to fully manage their roads and street light assets digitally. Includes end-to-end mobile task management. Assets can be uploaded in bulk or individually for use in transactions and mobile inspections or observations.
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ICS.AI LTD
Introducing the SMART: AI Omnichannel Contact Centre solution, a unified platform that integrates SMART: AI-driven services including Website, Live Chat, Phone, and Email. This comprehensive solution leverages pre-trained human parity AI language models to enhance user self-service, significantly reduces agent demand across all communication channels and delivers ROI <6 months.
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PANLOGIC LIMITED
eNewsletter service User administration of newsletter creation Newsletter templates (‘standard’, ‘promotional’) Newsletter publishing CRM ingest (nightly/hourly) CRM/site registered users merge Mailing list preview/editing Previewing, confirmation and send-out (via email templates) Auto-publishing to site (via web templates) Auto-publishing to relevant place in information architecture Analytics, statistics & tracking (bounce/open rates, click-throughs)
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YUDU Sentinel
Keep vital business communications running in a crisis, when all other systems fail.
Sentinel delivers mass notification, document hosting and collaboration tools to help manage an incident remotely from any device, to keep crisis response teams and key stakeholders updated throughout the life cycle of any critical event.
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NEO TECHNOLOGY LIMITED
Neo Technology's Housing Damp & Mould Case Management system offers a comprehensive solution for addressing damp and mould issues in housing properties. It enables efficient tracking, assessment, and resolution of damp and mould incidents to ensure the health and safety of residents.
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Liberata UK Ltd
The Unified Assessment service is designed to provide a end to end transactional processing across multiple service lines on a apply once, assess multiple awards basis.
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BRIGHT CONSULTING SERVICES LIMITED
ServiceNow helps digitize and unify organizations so that they can find smarter, faster, better ways to make work flow. Bright Consulting is Elite ServiceNow Sales, Service and Technology partner, providing solutions across the full suite of ServiceNow products. The certified team advise on all ServiceNow platform needs.
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DBAAS LTD
We specialize in delivering SaaS solutions, which provide users with access to software applications online without requiring installation or maintenance. Using our PaaS offerings, developers can easily build, deploy, and manage applications efficiently, accelerating development cycles and fostering innovation.
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CREALIS LABS LTD
Crealis Labs is a digital technology firm producing advanced software systems, throughout their whole lifecycle: planning, analysis, development, deployment and maintenance.
Whether you need to upgrade your outdated systems, integrate your data sources, combine your software solutions, connect your applications, or build bespoke solutions, we deliver smarter & faster solutions.
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Puzzel Limited
Puzzel Case Management is a Case/Ticket management tool that provides you with the ability to manage written interactions in a secure and efficient way. Each interaction in the queue is converted into a support ticket and assigned a unique case/ticket ID which is then distributed to the right person.
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Omfax Systems Ltd
Designed for use in social housing, Keyfax is an intelligent first point of contact repairs and enquiries diagnostics tool.
With a mobile friendly presentation, accessible 24/7 from any internet enabled device. Contact centre staff and customers can consistently manage a wide range of repair and tenancy enquiries.
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Interneuron Ltd
Interneuron's robotic process automation technology (RPA) allows you to deploy a business continuity solution for almost any application. Our RPA technology can automate 'snapshots' of 3rd party systems and provide offline, offsite, or redundant access to your data in the event of a 3rd party system outage.