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4061 results found

4061 results found in Lot 2: Cloud software in the category Customer relationship management (CRM)

  • AI-Enhanced Customer Support Platform

    DATASUMI LTD

    Discover the revolutionary approach to customer service through AI-enhanced customer Support. Our state-of-the-art AI technology handles routine questions and administrative duties, optimising interactions and increasing efficiency. We enhance response times by incorporating AI-driven tools into your service, ensuring quick solutions for common customer inquiries.

  • Emotech SYNC AI Video & Animation

    EMOTECH LTD.

    We offer two different solutions for our SYNC AI technology. One is SYNC AI Video that allows the user to generate realistic talking avatar videos with text input. Another is SYNC AI Animation for animation generation.

  • Salesforce Experience Cloud

    XMA LIMITED

    Deliver citizen-first digital experiences. Build connected government interactive websites, self-service portals, and applications. Make it easy for citizens to submit forms, search knowledge, access their data and take action. Launch and adapt scaleable experiences fast using clicks or code and extend with a broad ecosystem of easy-to-use tools. SFDCX2024GC14

  • CDW ServiceNow Software and Licencing

    CDW LIMITED

    A portfolio of vertical, process driven applications built on the best-in-breed ServiceNow platform promoting business process automation through digital workflows and great experiences. The ServiceNow platform leverages a centralised concept of a single data model, single UX, single automation and integration engine

  • SMART: AI Student Services Copilot Higher Education

    ICS.AI LTD

    The SMART Student Services Copilot revolutionises the student experience using generative AI to streamline university life. Offering personalised access to grounded information, for all aspects of university life. The solution optimises student services, improving satisfaction and educational outcomes while achieving significant cost savings and improved staff morale.

  • TAAP Digital Transformation Platform

    TAAP LTD

    The TAAP Platform is a no code low code technology to drive digital transformation, cost savings, reduces manual process with smaller teams. Create simple, or complex applications, web or mobile, for all your digital processes such as service calendar booking, phlebotomy, vaccine management, ERP integration, outpatients arrivals, discharge and transport.

  • Abavus - Allotment Management

    ABAVUS LIMITED

    Our Allotment Management capability enables residents to apply, pay, and renew for allotments online. Local authorities can fully manage every aspect of their allotments digitally, negating paper-based workflow or spreadsheets. This includes plot allocation, waiting list management, non-cultivation or notice to quit orders, on-site mobile inspections, and more.

  • Teams Operator Connect from Chess ICT

    Chess CyberSecurity Ltd t/a CyberLab

    Work Better Together - Integrating our voice solution with the Microsoft Teams platform will ensure you are always available when your customers need you. Chess Teams Operator Connect provides you with all the tools you need in a single platform helping you to deliver better service.

  • Equifax Bank Account Verification

    EQUIFAX LIMITED

    Equifax Bank Account Verifier (BAV) is a comprehensive and versatile web or API service that quickly verifies a customer’s identity and validates whether the bank account details provided are correct, valid and associated to the applicant. Equifax utilises data directly from the banks to input data to maximise accuracy.

  • 8x8 UCaaS Unified Communications as a Service

    Digital Space Managed Services Ltd

    X-Series provides UCaas, CCaas and CPaaS services from VOIP telephony (X1), through text, voice and video media support up-to full contact centre (X8). 8x8’s omnichannel contact centre includes speech analytics, AI, skills-based routing, Intelligent IVR, predictive campaign dialler, dashboards, customisable wallboards, quality management and media recording with open API integration.

  • Liberator Commercial Waste

    FARTHEST GATE LIMITED

    The Liberator Abandoned and untaxed vehicle solution is a market leading module forming part of the Liberator suite of products. Abandoned and untaxed vehicles can be used independently of other Liberator products. It is very easy to set up, configure and use and offers clients and their customers great efficiencies.

  • Phone Verification

    MELISSA DATA LTD.

    Global Phone Verification can check whether a phone number is valid. Mobile numbers can be detected as live and connected, and CallerID taps into real-time carrier data to return the name of the person or business associated with the number at activation.

  • Envoy Post - Digital & Hybridmail

    IMImobile Europe Ltd

    Healthcare Communications' HybridMail removes the need to print and envelope communications. Our direct print2mail solution provides fulfilment and postage, full auditing and reporting of all mail. Configurability allows for simplex/duplex/mono/colour production per user. An offsite, secure print and mail solution is essential to allow customers to focus on core business.

  • Microsoft 365

    MODULO 2 LIMITED

    Supply of licensing for Microsoft 365 cloud services

  • Duty planning solution

    BOOMERANG I-COMMS LTD

    Boomerang can manage multiple vacancies for temporary appointments, one-off events or recurring requirements. It contacts, counts and fulfils based on requirement. System manages shifts, overtime and emergency manning. It informs a candidate pool of new vacancies, developing rosters and manages out-of-hours support. ISO-27001, Cyber Essentials and Cyber Essentials Plus accredited

  • 8x8 Work - Unified Communications as a Service (UCaaS)

    Six Degrees

    XCaaS supports Unified Communications services through 8x8’s X Series user plans (X1-X4), offering telephony, voicemail, messaging, group chat, video meetings, call recording, AI-powered analytics, internet fax and more. Each user licence includes a calling plan that provides zone-based unmetered calling to domestic and international destinations.

  • Portal Build Accelerator - PearDrop

    INFLUENTIAL SOFTWARE SERVICES LIMITED

    A portal development accelerator tool, enabling configurable workflow portals for common business operations (such as bookings, customer/user/supplier management etc)

  • Suppeco Supplier Performance Management Aerospace and Defence

    SUPPECO LIMITED

    Supplier Relationship Management Cloud Software. Supplier Contract Management Cloud Software. Suppeco leverages the potential in relationships to solve key challenges facing the customer-supplier ecosystem

  • The Housing App

    R H ENVIRONMENTAL LIMITED

    The Housing App provides the ability to undertake HHSRS inspections having regard to the appropriate regulations. The app will enable officers to prepare and keep an accurate record of the state and condition of the environment. The information gathered in the inspection report can be used towards a desktop assessment.

  • Webex Connect

    IMImobile Europe Ltd

    Webex Connect is an Enterprise Cloud Communications Platform that enables businesses to orchestrate and automate contextual, real-time interactions and end-to-end journeys across customer touchpoints including SMS, RCS, Email, Video, Push, In-App, WhatsApp, Apple Business & Facebook Messenger. Webex Connect also offers live agent conversations capabilities and integrations with other systems.

  • Grow365

    ZENSAI UKI LTD

    Grow365, The Human Success Platform is a cloud-based learning management, employee engagement and performance management software that integrates with Microsoft365. AI powered analytics provide management with deep insight into the real-time pulse of the organisation whilst providing learning in Microsoft Teams, SharePoint and via the app.

  • Pegasystems Cloud Software - Customer/Citizen Decisioning

    PEGASYSTEMS LIMITED

    Pega is a low-code platform for AI-powered decisioning and workflow automation. We enable organisations to get work done using apps that are secure, scalable, governed, and maintainable. We offer solutions for business process management, digital process automation, and customer/citizen engagement.Customer/Citizen Decisioning is a key part of the platform.

  • Avaya & Cognigy AI Experience Platform Customer Experience Software and Cloud Solutions

    SABIO LTD

    AXP is a cloud contact centre solution with an API first architecture, enabling customisation and integration with your existing infrastructure. Cognigy AI is an Enterprise-Grade Conversational AI Platform designed specifically for large-scale enterprises to build, deploy, and manage both chat and voice agents.

  • Esuasive Housing CRM and Customer Service

    Esuasive

    Esuasive CRM and Customer Service is a core component of Esuasive Housing, a complete, modular, preconfigured solution for Housing Associations and Local Authority landlords, fully customisable and extensible, and built on the Microsoft Dynamics 365 and Power Apps platform.

  • Elected members ward funding

    PENTAGULL LTD

    A cloud software service that meets all the requirements for the management of ward funding applications. With a strong emphasis on mobile working, the system streamlines the application process to keep input time to a minimum. Workflow that effectively manages the approval, validation and payment sub-processes within the application procedure.

  • AI for Customer Service using Dynamics 365

    BRIGHTWIRE TECHNOLOGY SERVICES LIMITED

    Brightwire delivers AI on Microsoft Power Platform and Dynamics365 to enable generation of personalised responses to customers and cases. Our solutions range from contact, activity and stakeholder management, complaints handling, legal case management, patient (clinical and veterinary) management, marketing and customer service in call centres and service departments.

  • Policing communications platform

    BOOMERANG I-COMMS LTD

    Intelligent, automated, threaded messaging designed for the Police. Multi-channel broadcasts, conversational SMS, Email and voice messaging, and appointment management all from an easy-to-use user interface, email inbox or integrated through API. A communication solution for the Police to streamline and manage workflows. ISO-27001, Cyber Essentials and Cyber Essentials Plus accredited

  • Drupal 10 Cloud CMS

    ZOOCHA LIMITED

    This is a cloud CMS built using Drupal, and enables Drupal integrations with third party systems like single sign-on and CRM. Drupal 10 is the current support version of Drupal. Drupal 11 is set for release in mid 2024, though Drupal 10 will continue to be supported until September 2026.

  • Microsoft Dynamics 365 / D365 Finance

    KERV DIGITAL LIMITED

    Manage your organisation's financial operation, exploiting real-time reporting and forecasting to make better data-driven decisions. We deliver project governance, discovery, service design, technical architecture design, delivery, DevOps/SecOps tooling, reporting and predictive science. Includes both Microsoft Business Central and other Microsoft Finance 1st Party applications.

  • Inoapps Rental Management

    INOAPPS LIMITED

    Inoapps Rental Management and Oracle Cloud Enterprise Resource Planning (ERP) enable end-to-end execution of the rentals process ensuring equipment is at the right place, at the right time - everytime. Track ownership, location, costs and status. Minimise late, incomplete/damaged returns. Avoid project delays. One-stop solution for the complete rental lifecycle.