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Phoenix Software Ltd
With the Customer Engagement Applications device SLs multiple users can access Dynamics 365 applications through a shared device login. The use rights are equal to that of the Dynamics 365 user SL, except that access Dynamics 365 is limited to only the licensed device.
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Mazik Global Limited
Dynamics 365 for Customer Engagement has features that enables sales people to build strong relationships with their customers, take actions based on insights, and close sales faster. Helps turn prospects into business relationships. Build great customer relationships by focusing on optimum customer satisfaction.
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CAREER EAR LIMITED
Earlybird AI provides voice-first conversational tools that record and analyse interactions between participants and employment advisers. By combining simulated conversations with automatic note-taking, Earlybird AI helps organisations better understand participants, reduces administrative work, and improves participant engagement from onboarding through in-work support, helping to speed up positive employment outcomes.
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Snap Surveys Ltd
Experience Measurement Platform software providing professional data collection and reporting for surveys, assessments and audits. Optimise engagement and transform data into knowledge.
System is accessed entirely online through a browser, with downloadable desktop app for power users and mobile app for offline interviewing. Multi-language capability for online, mobile and paper.
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RESEARCH GRID LTD
Inclusive is a complete smart patient, community engagement sourcing, and management platform for the early trial preparation phase. It eliminates the most common bottlenecks in engagement and automates manual processes.
Inclusive automates expansion of network resources, manages key partners, automates data collection and reporting, streamlines training, and integrates DE&I practices.
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NEO TECHNOLOGY LIMITED
Neo Technology's Customer Engagement Portals offer interactive platforms for customers to engage with you, access information, and request services seamlessly. These portals enhance communication, empower customers in every channel, and streamline management processes for improved customer satisfaction.
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Medallia, Inc.
Medallia Ideas: an innovation crowdsourcing platform. Harness employee's knowledge to innovate, problem-solve, remove barriers. Target challenges at broad audiences or specific groups based on feedback, expertise, interests, experience. Capture ideas for new local services or how to improve your existing ones. Empower staff and engage patients for tremendous advantage.
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Snap Surveys Ltd
Experience Measurement Platform software providing professional data collection and reporting for surveys, assessments and audits. Optimise engagement and transform data into knowledge.
System is accessed entirely online through a browser, with downloadable desktop app for power users and mobile app for offline interviewing. Multi-language capability for online, mobile and paper.
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Snap Surveys Ltd
Experience Measurement Platform software providing professional data collection and reporting for surveys, assessments and audits. Optimise engagement and transform data into knowledge.
System is accessed entirely online through a browser, with downloadable desktop app for power users and mobile app for offline interviewing. Multi-language capability for online, mobile and paper.
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Pegasystems Limited
Pega is a low-code platform for AI-powered decisioning and workflow automation. We enable organisations to get work done using apps that are secure, scalable, governed, and maintainable. We offer solutions for business process management, digital process automation, and customer/citizen engagement. Intelligent Workflow Automation and Intelligent Automation are core features.
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Causeway Technologies Limited
Improve tender and bid processes by transforming how you manage and send tenders. Eliminate scattered documents, emails and manual tasks by consolidating all your enquiries, manage Bills of Quantities, and making sure your supply chain can access the most up to date project documents, assign trades, and send bids simultaneously.
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Softcat Limited
The Appian low-code application platform (LCAP) provides dynamic case management, robust process automation, and powerful AI integration. Its enables rapid development of sophisticated applications through data fabric integration, setting it apart as a comprehensive solution for organisations seeking agility, innovation, and efficiency in application development. APPSC24GC14
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Digital Modus Ltd
Citizen interactive issue reporting and case management solution for Local Authorities built on Salesforce technology that streamlines customer support processes. With intuitive tools for efficient problem tracking, resolution, and customer engagement, organisations can deliver top-tier service. Enables seamless communication and comprehensive issue resolution for enhanced customer satisfaction and retention.
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GRANICUS-FIRMSTEP LIMITED
EngagementHQ is the world's leading public consultation platform, used by energy, water, and gas companies to make informed decisions about regulations, infrastructure budgets, maintenance, and pricing. The platform helps utility companies crowdsource information with out-of-the-box participation toolsets and purpose-built analytics, reducing time to decision and ensuring community voices are heard.
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Rainmaker Solutions
Indr is a Software-as-a-Service (SaaS) offering that implements a proven methodology for accelerating human-centered transformation, reducing your reliance on external consultants. Through automating user research and blueprinting, it allows you to focus on where to act, and why, to solve critical organisational challenges and deliver lasting, imactful change.
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Deloitte LLP
Deloitte services to Operate the OPS Grant Management Service, an installation of the Open Source OPS (Open Project System) platform. The OPS platform allows the full lifecycle of grant management including user configuring and releasing entire grant application processes. This Deloitte service Operates the OPS installation.
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Imperial Civil Enforcement Solutions
3sixty Notice Processing is Imperial Civil Enforcement Solutions powerful back-office software solution that offers automated, end-to-end notice processing with very little need for manual intervention. 3sixty and its public facing self-service portal, 3sixty Citizen will streamline the way you deliver your parking services and interact with customers.
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Novoville Ltd
Novoville Parking & Mobility creates a seamless experience from the moment a driver arrives through the reporting of parking activity in the city, including permits and fines. Our broad range of solutions work cohesively together and integrate with third-party IoT platforms, allowing authorities to manage parking and mobility operations efficiently.
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Medallia, Inc.
Public service providers can seamlessly integrate contact centre interaction and citizen service events into the Medallia Government Cloud. This provides real-time experience data, wider reach to citizens, and more qualitative data to improve the customer experience to all the people it serves.
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INFOPAD LTD
InfoPad's Dynamics 365 CRM for SMEs is a cloud-based solution designed to streamline customer relationship management. It offers comprehensive tools for sales, marketing, and service operations, tailored to the unique needs and growth demands of small to medium-sized enterprises, enhancing efficiency and customer engagement.
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EnableIT Technologies Ltd
enable.services, a globally acclaimed software specialist, offers a SugarCRM-powered membership management system, centralising customer data for streamlined operations. This hub fuels business growth through automation, collaboration, and insightful reporting. With flexible customisation, it delivers a bespoke membership management solution meeting precise business needs, ensuring success and efficiency.
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Snap Surveys Ltd
Experience Measurement Platform software providing professional data collection and reporting for surveys, assessments and audits. Optimise engagement and transform data into knowledge.
System is accessed entirely online through a browser, with downloadable desktop app for power users and mobile app for offline interviewing. Multi-language capability for online, mobile and paper.
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Snap Surveys Ltd
Experience Measurement Platform software providing professional data collection and reporting for surveys, assessments and audits. Optimise engagement and transform data into knowledge.
System is accessed entirely online through a browser, with downloadable desktop app for power users and mobile app for offline interviewing. Multi-language capability for online, mobile and paper.
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Somerford Associates Limited
Splunk's Observability Suite addresses your need to analyse customer experiences and detect, troubleshoot and find root causes to incidents across a cloud-native or hybrid environment.
Consisting of Splunk IT Service Intelligence (ITSI), Infrastructure Monitoring (SIM), Application Performance Monitoring (APM), Real User Monitoring (RUM), Splunk Synthetic Monitoring and Splunk On-Call.
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Digital Modus Ltd
Gomeddo provides a Salesforce native scheduling platform to deliver availability across any number of complex data sets, including Rooms, Locations, Assets, Equipment, Transport and workforce planning down to individual skill management.
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Forfront Limited
e-shot™ is the marketing automation platform trusted by the public sector to send highly effective campaigns.
Whether it is email newsletters to millions or SMS messages to individuals, e-shot gives you a simple solution for sending targeted and accessible messaging to your audience.
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Netcall Technology Limited
Liberty Converse CX is an AI powered advanced omnichannel contact centre as a service (CCaaS) solution. Converse CX enables the management and reporting of customer engagements using telephony, email, chat, SMS, and social channels, with multiple ways to connect the contact centre depending on your requirements.
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Cinos
Liberty Converse CX is an AI powered advanced omnichannel contact centre as a service (CCaaS) solution. Converse CX enables the management and reporting of customer engagements using telephony, email, chat, SMS, and social channels, with multiple ways to connect the contact centre depending on your requirements.
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NEO TECHNOLOGY LIMITED
Neo Technology's ASB management solution offers an expanded workflow, audio file upload, parties' management, linkage of multiple instances to one incident, workflow pause/reactivation, categorisation of ASB levels, progression dashboard, communication channels, and secure documentation handling for compliance, resident safety, trust, and incident reduction.
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Farthest Gate Limited
The Liberator Abandoned and untaxed vehicle solution is a market leading module forming part of the Liberator suite of products. Abandoned and untaxed vehicles can be used independently of other Liberator products. It is very easy to set up, configure and use and offers clients and their customers great efficiencies.