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1186 results found

1186 results found in Lot 2: Cloud software in the category Contact management

  • Robust & Secure Customer Relationship Management (CRM)

    Panlogic Limited - Digital Engineering

    Organise/automate/synchronise sales, marketing, customer service & technical support Business intelligence Multi-customer touch-points: offline, phone, email, mail, web, SMS, social media, Apps Contact/Account/Membership management Technology-neutral: SugarCRM, Microsoft Dynamics, Ascent, Salesforce, Sales-logic, SharePoint User activity/history Traffic-light status System integration Member comms Mailing list subscriptions User preferences/interests Calendars Mass email templates

  • Salesforce Hyperforce Lightning Industry Solutions

    Softcat Limited

    Salesforce Health Cloud uses the power of the cloud, social and mobile technologies to give healthcare professionals the tools they need to collaborate more efficiently, understand patients more deeply, and build 1-to-1 relationships across entire care journeys. SFDCHS2024GC14

  • ITAM / SAM Technology Services

    ITAM WORX LIMITED

    We provide IT Asset Management (HAM & SAM) Technology to automatically discover organisations IT assets to provide trustworthy IT data. Whether you require a Hosted (SaaS) or On-Premise Solution, we implement, train and support our customers to enable organisations to optimise spend, maximise value and minimise risk.

  • Microsoft Dynamics 365 for Housing

    Blacklight Software

    Blacklight work with Microsoft Dynamics 365 to allow social housing providers to improve customer service and operational efficiency by better managing housing related processes and asset and tenant information.

  • Portals on Dynamics 365

    Formus Professional Software

    FormusPro is a certified Microsoft Partner who specialises in the implementation, configuration and development of software, primarily on the Microsoft Dynamics 365 (D365) platform. In addition, we also offer data migration, system integration, continuous system development, software licensing, consultancy, training, training documentation and support.

  • CLEARnotes

    33N LTD

    CLEARnotes is a clinically-designed patient consultation summary tool. The productivity tool converts clinician-patient conversations into clinical notes automatically - leveraging AI and speech recognition technologies to produce clear structured summaries which are ready to review and edit once the consultation is finished.

  • Supplier Relationship Management: Framework Management

    Digital Modus Ltd

    Digital Modus Supplier Relationship Manager (SRM) centralises and manages all your procurement frameworks within a single, intuitive platform. This module enables you to design, implement, and monitor procurement frameworks, ensuring they align with your strategic objectives and compliance standards. Utilise dynamic dashboards to monitor framework performance metrics in real-time.

  • Social Media Listening and Monitoring

    Orlo

    Orlo, the leading UK social media management platform tailored for public sectors, is trusted by over 400 organisations, including 80% of UK constabularies, 30% of local councils, and numerous housing associations. Leveraging Orlo's AI technology, they enhance community connections through digital channels, elevating engagement, measuring trust, and managing reputation effectively.

  • Suppeco Supply Chain Visibility and Relationship Performance

    SUPPECO LIMITED

    Supplier Relationship Management Cloud Software. Supplier Contract Management Cloud Software. Suppeco leverages the potential in relationships to solve key challenges facing the customer-supplier ecosystem

  • Webex Contact Centre

    Cinos

    Revolutionise customer service with Webex Contact Centre, an all-in-one cloud Customer Contact solution combining CPaaS, Workforce Optimisation, and Artifical Intelligence. Manage omnichannel interactions with advanced features like call recording, quality management, workforce management and analytics. Leverage AI-driven self-service for personalised customer experiences, elevating contact centre efficiency and customer service.

  • govService Digital Professional Services

    GRANICUS-FIRMSTEP LIMITED

    Granicus provides specialist, tailored professional services to support customers in implementing the govService Platform. Services include: scoping, training, benchmarking, business analysis, process-redesign and integrations into any line-of-business system. Granicus-govService (formerly Firmstep) consultants help customers drive channel shift and deliver efficient digital government services, through our extensive experience and skills.

  • Pegasystems Cloud Software - Account Servicing / Service Management

    Pegasystems Limited

    Pega is a low-code platform for AI-powered decisioning and workflow automation. We enable organisations to get work done using apps that are secure, scalable, governed, and maintainable. We offer solutions for business process management, digital process automation, and customer/citizen engagement. Account Servicing / Service Management are central use-cases of Pega.

  • AireConsult -Online Consultation and Video Consultation platform

    AIRE INNOVATE LIMITED

    AireConsult is an online consultation and video consultation platform, facilitating digital working across multiple healthcare settings. AireConsult acts as a Healthcare front door, allowing patients to access Administrative and Medical services without the need for waiting on phone lines

  • Malcolm!

    ACKNOWLEDGEMENT LIMITED

    Use Malcolm! to create an online self-service system that you can use with your own customers, staff, stakeholders etc

  • NICE Nexidia by SVL

    SVL Business Solutions Ltd

    NICE Nexidia Interaction Analytics is AI-powered omnichannel analytics that identify trends and root causes across 100% of interactions. Whether it’s voice, text, or digital conversation, NICE Nexidia Interaction Analytics is designed to analyse, measure, and uncover insights to drive improvements to CX. Make next-gen insights easy with analytics everywhere.

  • The Contractor Genie

    BE-SAFE TECHNOLOGIES LTD

    Software that allows any company to manage, maintain, and accredit their contractors AND their site visits all in one place.