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1207 results found

1207 results found in Lot 2: Cloud software in the category Contact management

  • Liberator Landlord Registration and Homes Inspection

    Farthest Gate Limited

    The Liberator Landlord Registration and Homes Inspections olution is a market leading module forming part of the Liberator suite of products. Liberator Landlord can be used independently of other Liberator products. It is very easy to set up, configure and use and offers clients and their customers great efficiencies.

  • Pegasystems Cloud Software - Artificial Intelligence (AI)

    Pegasystems Limited

    Pega is a low-code platform for AI-powered decisioning and workflow automation. We enable organisations to get work done using apps that are secure, scalable, governed, and maintainable. We offer solutions for business process management, digital process automation, and customer/citizen engagement. Artificial Intelligence (AI) is at the core of the platform.

  • Novoville Shared Repairs Management Platform (SRM)

    Novoville Ltd

    Novoville’s Shared Repairs Management Platform (SRM) is an out-of-the-box solution to integrate the local market for building maintenance and repairs, and streamline the process for achieving repairs in buildings where mixed ownership makes collaboration difficult.A "mobile-first" approach, fully customisable to address different needs. Awarded by the Scottish Government.

  • Bramble Hub Bluestar Software - Corvus Integrated Services Platform

    BRAMBLE HUB LIMITED

    Provides a platform for a range of applications combined with a data integration capability exploiting an underlying organisation wide knowledge repository. Deployed as either a departmental, or enterprise level configuration depending upon the scale of the customer implementation required.

  • 8x8 Contact Centre X-Series

    Opus Telecoms

    X-Series provides UCaaS, CCaaS and CPaaS services from VOIP telephony (X1), through text, voice and video media support up-to full contact centre (X8). 8x8’s omnichannel contact centre includes speech analytics, AI, skills-based routing, Intelligent IVR, predictive campaign dialler, dashboards, customisable wallboards, quality management and media recording with open API integration.

  • Civica Chatbot Frequently Asked Questions (FAQ) Service (Standard)

    CIVICA UK LIMITED

    Rapid deployment of Microsoft language studio making complex frequently asked questions (FAQ) documentation readily accessible for up to 100 concurrent Chatbot users over embeddable web interface. Includes advice to curate content sources to maximise value from Microsoft Bot Framework and Azure App Services.

  • Microsoft Dynamics 365 For Customer Service

    FLEXRM LIMITED

    Microsoft Gold partners providing business analysis, development, training, consultancy, implementation and support for Dynamics 365. Microsoft Dynamics 365 specialists and licensing provider. FlexRM have extensive experience integrating Dynamics CRM with Veolia (CIS/Echo).

  • Digital Place for Local Public Services

    PLACECUBE LIMITED

    Your integrated platform for making and re-using websites and digital services. Reuse cubes co-developed with Councils, create new services using Placecube’s low-code UX, form, data and process building tools, or build full-code apps/microservices that interact with the embedded Liferay DXP. Cloud-based, open-source and fully scalable to accelerate your digital transformation

  • Trustmarque Microsoft Dynamics 365 Product Set

    TRUSTMARQUE SOLUTIONS LIMITED

    The Microsoft Dynamics 365 product sets (see Pricing) from Microsoft Partner (7 Designations). Our subscription plans offer cost effective options providing ultimate flexibility for users to have access to any Dynamics 365 product including but not limited to, Dynamics 365 for Sales, Field Service, Customer Service, and Project Service Automation.

  • NECS Appointment Booking System

    North of England Commissioning Support Unit

    This adaptable web-based system enables patients to schedule appointments for various commissioned tests, including Covid antigen/antibody tests, flu vaccinations, and other public health-related vaccination programs.

  • 8x8 XCaaS Experience Communications as a Service

    Digital Space Cloud Services Limited

    X-Series provides UCaaS, CCaaS and CPaaS services from VOIP telephony (X1), through text, voice and video media support up-to full contact centre (X8). 8x8’s omnichannel contact centre includes speech analytics, AI, skills-based routing, Intelligent IVR, predictive campaign dialler, dashboards, customisable wallboards, quality management and media recording with open API integration.

  • Abavus - Licensing

    Abavus.co.uk

    Our Licensing module enables councils to manage all licence-based services provided by the authority within one dedicated platform. Citizens can apply through the platform for specific licences and the council can manage the complete lifecycle of the application (approval, rejection, renewal, etc).

  • Jadu Creative by NEC

    NEC SOFTWARE SOLUTIONS UK LIMITED

    A low-code, web-based platform for digital service delivery. Incorporating collaborative case management, payments, forms, customer MyAccount and website with integration to NEC services. Build end-to-end digital transactions for service requests, applications, and payments. Secure, responsive, accessible websites on all devices. Includes rich toolset of APIs and extension points for developers.

  • Pegasystems Cloud Software - Productivity Improvement

    Pegasystems Limited

    Pega is a low-code platform for AI-powered decisioning and workflow automation. We enable organisations to get work done using apps that are secure, scalable, governed, and maintainable. We offer solutions for business process management, digital process automation, and customer/citizen engagement. Productivity improvement is a key use of the platform.

  • Zendesk Marketplace via Netpremacy

    Netpremacy Limited

    The Zendesk Marketplace is a one stop shop to find applications and integrations to increase agent productivity and workflows. In the Marketplace, You'll find apps and integrations to enhance analytics and reporting, time tracking, agent productivity. Netpremacy is an official Zendesk partner guaranteeing the best results for your Zendesk deployment.

  • Interactive Voice Response IVR

    TEMPLE INTERACTIVE MEDIA LIMITED

    Automated telephone call handling and IVR (Interactive Voice Response). Our systems are used for credit card payments, voicemail, voting and information services. Voice interface using telephone keypad or Speech Recognition to connect to databases and APIs. Call centre overflow and routing.

  • GovBook | Family Hubs Booking Service

    BOOKINGLAB LIMITED

    We've developed a market-leading Family Hubs Booking System. This all-in-one family hubs booking system enables you to manage registrations, bookings, communications, payments, providers, and reporting for any family hubs service in a single admin view. The system also automates/streamlines booking-related admin processes, delivers end-to-end self-service, enhances reporting, and generates savings.

  • Salesforce Lightning Experience Cloud

    SOFTCAT PLC

    Deliver citizen-first digital experiences. Build connected government interactive websites, self-service portals, and applications. Make it easy for citizens to submit forms, search knowledge, access their data and take action. Launch and adapt scaleable experiences fast using clicks or code and extend with a broad ecosystem of easy-to-use tools. SFDCS2024GC14

  • Salesforce Service Cloud

    XMA LIMITED

    Transform customer service with a single view of a customer's activity and tools for field service, messaging, bots, voice, social service and AI in workflow. Work faster and more productively across all channels on one platform making customer service frictionless, improving your efficiency and customer satisfaction whilst reducing costs. SFDCX2024GC14

  • TransUnion - Consumer Empowerment

    TRANSUNION INTERNATIONAL UK LIMITED

    TransUnion’s Consumer Empowerment solution aims to provide non-SHARE contributors access to Bureau data, where explicit Consumer consent is obtained. Our solution is uniquely positioned within the market to provide Organisations who don't contribute to the Bureau access to credit data; principally credit score where the necessary consent has been obtained.

  • govService Digital Forms & Process Services for Local Government

    GRANICUS-FIRMSTEP LIMITED

    govService is a digital services solution that provides intelligent online forms, process and customer portals with integrations for Local and Central Government, Health, Housing, Blue Lights and other Public Sector organisations to easily create online services. The low-code solution combines forms, process, customer portals that integrates citizen request management (CRM).

  • Robust & Secure Customer Relationship Management (CRM)

    PANLOGIC LIMITED

    Organise/automate/synchronise sales, marketing, customer service & technical support Business intelligence Multi-customer touch-points: offline, phone, email, mail, web, SMS, social media, Apps Contact/Account/Membership management Technology-neutral: SugarCRM, Microsoft Dynamics, Ascent, Salesforce, Sales-logic, SharePoint User activity/history Traffic-light status System integration Member comms Mailing list subscriptions User preferences/interests Calendars Mass email templates

  • Salesforce Hyperforce Lightning Industry Solutions

    SOFTCAT PLC

    Salesforce Health Cloud uses the power of the cloud, social and mobile technologies to give healthcare professionals the tools they need to collaborate more efficiently, understand patients more deeply, and build 1-to-1 relationships across entire care journeys. SFDCHS2024GC14

  • ITAM / SAM Technology Services

    ITAM WORX LIMITED

    We provide IT Asset Management (HAM & SAM) Technology to automatically discover organisations IT assets to provide trustworthy IT data. Whether you require a Hosted (SaaS) or On-Premise Solution, we implement, train and support our customers to enable organisations to optimise spend, maximise value and minimise risk.

  • Microsoft Dynamics 365 for Housing

    Blacklight Software

    Blacklight work with Microsoft Dynamics 365 to allow social housing providers to improve customer service and operational efficiency by better managing housing related processes and asset and tenant information.

  • Portals on Dynamics 365

    Formus Professional Software

    FormusPro is a certified Microsoft Partner who specialises in the implementation, configuration and development of software, primarily on the Microsoft Dynamics 365 (D365) platform. In addition, we also offer data migration, system integration, continuous system development, software licensing, consultancy, training, training documentation and support.

  • CLEARnotes

    33N LTD

    CLEARnotes is a clinically-designed patient consultation summary tool. The productivity tool converts clinician-patient conversations into clinical notes automatically - leveraging AI and speech recognition technologies to produce clear structured summaries which are ready to review and edit once the consultation is finished.

  • Social Media Listening and Monitoring

    Orlo

    Orlo, the leading UK social media management platform tailored for public sectors, is trusted by over 400 organisations, including 80% of UK constabularies, 30% of local councils, and numerous housing associations. Leveraging Orlo's AI technology, they enhance community connections through digital channels, elevating engagement, measuring trust, and managing reputation effectively.

  • HubSpot Solutions Partner and HubSpot Consultancy

    BABELQUEST

    We are a HubSpot Solutions Partner and HubSpot Consultancy

  • Suppeco Supply Chain Visibility and Relationship Performance

    SUPPECO LIMITED

    Supplier Relationship Management Cloud Software. Supplier Contract Management Cloud Software. Suppeco leverages the potential in relationships to solve key challenges facing the customer-supplier ecosystem