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ITS COMPUTING LIMITED
Case management built on Microsoft Dynamics 365 and hosted within the Azure cloud. Encapsulates all flavours of case management including complaint, investigation, inspection and grant management. Automation and digitisation of processes, citizen interaction through a public portal and comprehensive reporting and BI capability.
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SOFTCAT PLC
An intuitive, Direct Routing-as-a-Service solution, based on Azure, seamlessly integrates native PSTN calling into Microsoft Teams through the 8x8 XCaaS platform. It offers access to local PSTN replacement in nearly 60 countries. 8x8 calling plans offer various unmetered outbound calling choices for up to 48 international destinations.
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APTO SOLUTIONS LIMITED
The On-Boarding, iapply and Enrolment Platform is a digital SaaS platform. It allows individuals, organisations and businesses to engage digitally with Government for all types of services grants, accreditations, schemes, permits and licences. It will allow easy bespoke end to end processing and correspondence to deliver crucial Government services.
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Digital Space Cloud Services Limited
X-Series provides UCaaS, CCaaS and CPaaS services from VOIP telephony (X1), through text, voice and video media support up-to full contact centre (X8). 8x8’s omnichannel contact centre includes speech analytics, AI, skills-based routing, Intelligent IVR, predictive campaign dialler, dashboards, customisable wallboards, quality management and media recording with open API integration.
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Clarity Information Solutions
CycleReady Training Management has been developed for use by cycle training course providers to support delivery of training programmes in accordance with the DfT Bikeability scheme. CycleReady also includes a one-to-one cycling session management module.
CycleReady includes separate interfaces and functionality for schools, instructors, team leaders and scheme administrators.
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Fusion Business Solutions (UK) Limited
BMC Helix Helix Portfolio Management contains Idea Management, Portfolio Management, Demand Management and Agile Project Management for all Helix ITSM Users. Note customers must have purchased BMC Helix ITSM and BMC Helix Platform. Fusion GBS is an Elite Partner of BMC.
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HITACHI SOLUTIONS EUROPE LTD
Hitachi Solutions, a Microsoft Solutions Partner, empowers government agencies with innovative technologies. Our end-to-end services, from Discovery to Live, showcase how Microsoft 365 Copilot can enhance productivity, efficiency, and ROI in government operations. We offer comprehensive support, including research, analysis, change management, business case development, adoption, and implementation.
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SCG CORPORATE LIMITED
Evonex improves and simplifies communication. Staff can be contacted on just one number whether in the office or on their mobile and can choose which number to present when calling out. Built in resilience comes from the service being hosted in our data centre. Service; Monthly subscription, no capital outlay.
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GLOBANT UK LIMITED
We are the platform that accelerates the development of private and future-proof AI solutions while connecting companies to all LLMs in a monitored and cost-effective way.
AI solutions built with GeneXus Enterprise AI are LLM-agnostic, guarantee the security and privacy of your data, and provide observability over costs and interactions.
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OMDA HEALTH ANALYTICS LIMITED
Cloud-based database web application for bio-specimen management.
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NEO TECHNOLOGY LIMITED
Neo Technology's Decant solution redefines the relocation process in the housing sector, offering a sophisticated platform to manage every aspect of tenant moves efficiently. From initial scheduling to finalisation, Decant streamlines tasks and cases to ensure smooth transitions and tenant satisfaction.
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ISARR
The ISARR ISP is a flexible and comprehensive platform that support’s Information Sharing, Operational Learning and Collaborative Action across Multi-Agency/Organisations, Partners and Teams.
The secure portal enables the capture and sharing of information and key learnings with follow up tasks/actions, integrated with a wide range of modules and bespoke configurations.
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Dun & Bradstreet Ltd
D&B Connect streamlines data management, matching and validating data. Create a single source of truth for business data across applications such as suppliers and internal records within a CRM e.g., Salesforce, MDM, ERP and AP platforms, leverage the Master Data capabilities utilising the D&B DUNS Number, via D&B Data Cloud.
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CEOX SERVICES LTD
Ceox’s Microsoft Dynamics 365 Public Engagement Manager enables Public Sector Organisations to administer enquiries and official correspondence management. Manage cases: Freedom of Information (FOI) requests, Inter-Ministerial (IM), Complaints, Data Access Requests, Environmental Information Regulation (EIR) requests, Parliamentary Questions (PQ), Subject Access Requests (SAR), Ministerial Correspondence (MC), Treat Official, Write-Rounds, Invitations.
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GRANICUS-FIRMSTEP LIMITED
The Granicus Government Experience Cloud is a comprehensive cloud-based platform for communications, citizen engagement, digital services, and service delivery. It’s designed to enable stronger relationships, improve trust, and provide excellent government customer experiences for citizens.
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4net Technologies Ltd
FourNet's NICE InContact CXOne contact centre service is a leading customer experience platform; providing routing, analytics, workforce optimisation, automation and AI from a single application; CXOne offers excellent user/client experiences, delivering smarter and faster contact centres working with swifter agent onboarding, enhanced metrics, performance, and retention.
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TRIBUSIT LIMITED
We can fully manage your Atlassian licensing - purchase, renew, or upgrade your Atlassian Jira Software, Jira Service Management, or Confluence licences with TribusIT, your dedicated Atlassian Licence Specialist.
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KTSL Limited
AI-Powered Service Management platform with low-code/no-code capabilities, which enables IT teams to enhance their ITIL processes and provide Business workflow applications to the rest of the organisation on the same platform. Servicely delivers on-demand intelligent service management automation and orchestration to digitise service-based workflows and tasks.
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Axiell ALM Ltd
Axiell Discovery Platform is a powerful, multifaceted discovery platform for library and other patrons to interact with library services in branch or on the go. Axiell Discovery Platform is also an effective engagement tool, helping library staff keep patrons informed of news and events using its content management system.
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ARCUS GLOBAL LIMITED
Arcus Planning, built on the Salesforce platform, aids Local Authorities to manage activities within the Planning Service: Applications, Notifications, Enforcements, Appeals, Listed Buildings, Heritage Assets, Tree Preservation Orders, Obligations. It offers a full end-to-end digital solution for all of these areas from submissions, through validation, consultation, publishing and collaboration.
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MWK SOLUTIONS
A single channel for your guests of performing arts venues to manage their entire visit. An integrated platform for you to grow sales and create better marketing.
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HSO ENTERPRISE SOLUTIONS LIMITED
Microsoft Dynamics 365 Customer Service helps organisations ensure that customer issues are resolved quickly and effectively. Microsoft Dynamics 365 Customer Service allows service staff to manage the end-to-end lifecycle of support requests and enquiries reported by customers. From initial case creation and management, to developing knowledge management solutions.
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ARCUS GLOBAL LIMITED
For users requiring combined capabilities of both Salesforce Service and Sales Clouds, provides class-leading Automation and Service Management in a single license. Sales allows you to track relationships, manage activities and opportunities. Service provides for management of Cases, Complaints, Contact Centres or Back Office teams and processes. SFDCA2024GC14
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Infoshare Ltd
Automated data cleansing and matching for all people and locations, creating a single golden nominal view for a strong data foundation underpinning master data management; data analysis; insights; AI and ML and entity matching. Used extensively for Single Persons Discounts (SPD) and Houses of Multiple Occupancy (HMO).
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Appian Software Switzerland LLC
Case Management for Public Sector is built on a modular, composable, CMaaS architecture providing a central location to manage and track the activities and data for all case types, from case intake to resolution. End users connect via portals to self-serve for requests, incidents or complaints etc. APP24GC14
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DLT APPS LIMITED
Qkvin's digital identity empowers organisations to revolutionise how customers interact, ensuring safety and security—every customer you onboard successfully are assigned a digital identity after successful verification.
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ROUTEWARE LIMITED
Routeware Elements is an integrated waste management software solution that provides customer service and account management, route management, invoicing and payments, inventory management, driver app, operations, and reporting.
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Freshworks Inc.
Modern SaaS based IT Service Management and Enterprise Service Management (ESM). Affordable, configurable, ITIL4 aligned, IT Service Desk and ESM software solution. Featuring intuitive UI, robust ticketing - Incident, Problem, Change and Release Management, self-serve portal with service catalogue & knowledge management, reporting, integration capabilities, smart automation and GenAI capabilities.
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PCI Pal
PCI Pal® Digital, provides a true omnichannel secure payment solution enabling merchants to take payments across any digital channel. PCI Pal will enable your customers to click to pay whether you are interacting over chat, SMS, email or the phone, whilst descoping entirely from the requirements of PCI DSS.
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FUJITSU SERVICES LIMITED
ServiceNow is a leading cloud-based (SaaS) platform that delivers an omni-channel, consumer-like experience for both employees and customers through a single platform with custom digital, automated workflows. ServiceNow Platform, Servicenow licenses and Licensing to be provided.
Full implementation and ongoing support available