-
Ctalk Limited
Ctalk is a globally acknowledged expert in Contact Centre solutions. The Ctalk omnichannel system offers a comprehensive contact centre solution, available as hosted, CCaaS, or on-premises. The product suite integrates cutting-edge technologies, ensuring seamless communication across all channels and encompasses the following technologies:
-
Pentagull Ltd
Our customer feedback system is a comprehensive system covering corporate complaints, compliments and comments as well as adult and children’s services complaints. All of this is managed on one platform with customers feedback being automatically routed to the relevant officers.
-
Zipporah Ltd
Educational Lettings offers bookings and service management for school/college/university facilities such as rooms, venues, sports courts and pitches and more. Our online solution gives real time visibility, automatic VAT information, variable charging levels, manages bookings availability for different term times, easy integration with existing systems, comprehensive reporting and simple installation.
-
Stopford Information Systems
Stopford's online appointment booking and diary management system offers councils an all-in-one solution for any bookable service.
As a bespoke solution, the system can be configured to be as generic or service specific as the organisation requires, enabling custom admin features, diaries, calendars, and online fields.
-
Arbor Education Partners Ltd.
Arbor MIS is the hassle-free way for schools to get work done. With Arbor you can easily manage your primary school's essential daily admin, record important student information, create intuitive reports and act on everything important, fast - so you and your staff can focus on what matters most.
-
Open Medical Ltd
Pathpoint® Critical Care is a HSCN cloud-based configurable solution for coordinating critical care outreach team (CCOT) workflows, replacing paper lists, whiteboards and notebooks with digital pathways. Includes CCOT referral management and triage, admission handover lists, structured assessment documentation, overview dashboard. NLP and Snomed-CT coded data delivers superior reporting and analytics.
-
Inform Communications Ltd
Engage Live Chat blends advanced AI with expert human support for a seamless service experience. Starting with AI-driven responses, complex queries are smoothly escalated to human agents, who receive AI-assisted, accurate answers across various topics. This efficient hybrid system is powered by a sophisticated pre-trained language model.
-
Pentagull Ltd
A cloud software service that readily and effectively meets all of your needs for the handling of roadside bulky waste collections. From a customer facing online form through to back office oversight and statistics our bulky waste system offers a flexible and powerful tool to aide in managing your service.
-
BOOMERANG I-COMMS LTD
Boomerang's broadcast marketing solution streamlines international messaging across diverse channels. Using 'Intelligent Messaging,' unique conversation threads are created, capturing interest expressions and driving customer engagement it captures customer interest, drives engagement, and facilitates personalized campaigns. ISO 27001 and Cyber Essentials Plus accredited
-
BOOMERANG I-COMMS LTD
Boomerang’s Dynamics 365 plug-in and custom Connector provides seamless integration to Microsoft apps and Power Platform, overcoming broadcast limitations by matching activities with responses. This fosters conversational engagements, recorded in contacts’ timelines for seamless automation and stakeholder interactions. ISO-27001, CyberEssentials,Cyber Essentials Plus certifications ensure data security.
-
BOOMERANG I-COMMS LTD
Boomerang’s Dynamics 365 plug-in and custom Connector provides seamless integration to Microsoft apps and Power Platform, overcoming broadcast limitations by matching activities with responses. This fosters conversational engagements, recorded in contacts’ timelines for seamless automation and stakeholder interactions. ISO-27001, CyberEssentials,Cyber Essentials Plus certifications ensure data security.
-
PUNGO LTD
Joy creates a digital ecosystem around social prescribing that enables individuals to access non-clinical support services faster. The system generates real-time outcome data (e.g. wellbeing improvement, GP appointment reduction, service performance) that informs strategies and allows decision-makers to prove the efficacy of their social prescribing programme.
-
SmartSurvey Limited
SmartSurvey's CX Insights provides deep analysis of customer behaviour and preferences, empowering organisations to enhance customer satisfaction and loyalty through precise, data-driven insights.
-
EYEV LIMITED
GP Autopilot from EyeV allows GP surgeries to automate mundane tasks within general practice on their clinical system.
It uses robotic process automation (RPA) to produce rules, and integrates with external systems. For example, you can build a flow to retrieve and "read code" letters in the patient record.
-
BOOMERANG I-COMMS LTD
Boomcast delivers Broadcast conversational messaging, 2-way SMS, voice, and email bulk communications. Our multi-channel messaging can automatically match responses and deliver them to your email. Schedule automated messaging campaigns across individuals or dynamic groups and create inbound SMS, email, and voice campaigns. ISO-27001, Cyber Essentials and Cyber Essentials Plus accredited
-
BOOMERANG I-COMMS LTD
Boomcast delivers Broadcast conversational messaging, 2-way SMS, voice, and email bulk communications. Our multi-channel messaging can automatically match responses and deliver them to your email. Schedule automated messaging campaigns across individuals or dynamic groups and create inbound SMS, email, and voice campaigns. ISO-27001, Cyber Essentials and Cyber Essentials Plus accredited
-
PUNGO LTD
Joy creates a digital ecosystem around preventative health. The platform:
1) Identifies patients at risk from early death/disability/long-term condition
2) Helps to connect them to interventions e.g. VCFSE, digital therapeutics or other commissioned services
3) Enables outcomes-based payments to service providers
-
Stopford Information Systems
Stopford's online appointment booking and diary management system allows councils to offer online appointment booking for council services, including pest control appointments.
As a bespoke solution, the system can be configured to the requirements of the organisation, enabling custom admin features, diaries, calendars, and online fields.
-
TELA TECHNOLOGY GROUP LIMITED
A one stop shop for cloud based communication and IT technologies.
-
SmartSurvey Limited
The Digital Employee Experience Platform leverages technology to create seamless digital interactions for employees. It provides tools for monitoring and enhancing the digital workplace, ensuring that technology effectively supports employee performance and satisfaction.
-
vCreate
Secure, multi-language clinical video management software empowering healthcare teams to deliver remote care, create clinical efficiencies and improve patient outcomes
Patients/carers upload videos, photos and data for a speedier diagnosis and condition management. Clinicians share with colleagues and other specialties for second opinions with patient data integrated into the EHR.
-
Cyber Media Solutions Ltd.
Theseus: Referrals Management is a secure digital referrals ecosystem for inter-agency referrals. Theseus: Referrals Management supports SPoA Single Point of Access for a broad range of referral networks, including public health, health and care and local area coordination. It’s ideal for organisations needing an easy-to-use system to work together efficiently.
-
BOOMERANG I-COMMS LTD
Boomerang’s Dynamics 365 plug-in and custom Connector provides seamless integration to Microsoft apps and Power Platform, overcoming broadcast limitations by matching activities with responses. This fosters conversational engagements, recorded in contacts’ timelines for seamless automation and stakeholder interactions. ISO-27001, CyberEssentials,Cyber Essentials Plus certifications ensure data security.
-
Inform Communications Ltd
Our Navigational Assistant is a round-the-clock virtual helper on your website, swiftly guiding users to the right information. It reduces the need for live support, enhances user experience, and supports multiple languages, making every interaction smoother and more efficient. Supervised Machine learning ensures the service constantly evolves and improves.
-
Inform Communications Ltd
Engage Rocket Chat empowers teams with a flexible, messaging platform that enhances communication internally and with clients. Offering end-to-end encryption, customisability, and complete data control, it supports real-time chat, video calls, and file sharing, seamlessly integrating with existing tools. Ideal for organisations prioritising security, collaboration, and adaptability.
-
4net Technologies Ltd
FourNet offers Unified Communications and SIP services from world leading application providers, including: Microsoft (Teams Direct Routing), Avaya, RingCentral, Gamma, BT Wholesale, Tiger, Ribbon, AudioCodes and others.
Our services can be delivered via a number of hosting options, private, public and hybrid cloud and integrated with Microsoft, Amazon and Google.
-
BOOMERANG I-COMMS LTD
Intelligent, automated, threaded messaging designed for the Police. Multi-channel broadcasts, conversational SMS, Email and voice messaging, and appointment management all from an easy-to-use user interface, email inbox or integrated through API. A communication solution for the Police to streamline and manage workflows. ISO-27001, Cyber Essentials and Cyber Essentials Plus accredited
-
FORFRONT LIMITED
e-shot™ is the marketing automation platform trusted by the public sector to send highly effective campaigns.
Whether it is email newsletters to millions or SMS messages to individuals, e-shot gives you a simple solution for sending targeted and accessible messaging to your audience.
-
KLAXON TECHNOLOGIES LIMITED
Klaxon is a major incident, mass notification and planned maintenance communications solution, helping organisations keep people safe, informed and productive during an incident, emergency or crisis.
It is ideally suited for SME and Enterprise organisations and supports multiple use-cases such as IT downtime, Business Continuity, Disaster Recovery and Cyber-security communications.
-
4net Technologies Ltd
4net offers a SaaS Robotic Process Automation (RPA) environment. We bring together RPA principles, Artificial Intelligence(AI), Machine Learning and Cloud Computing.
We can automates processes rapidly by defining, deploying, integrating, operating, testing, and refining RPA requirements for transaction processing, data manipulation, response triggering, and communicating between digital systems.