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4061 results found

4061 results found in Lot 2: Cloud software in the category Customer relationship management (CRM)

  • Sentinel Hotline

    YUDU Sentinel

    Automated Cloud based information lines for people to call in an incident. Reporting hotlines for messages and a message handling console. Deliver crisis updates by simply typing a message with AI conversion to Voice. 27 languages supported. A low cost call centre.

  • Panacea Sourcing Software

    PANACEA APPLICATIONS LIMITED

    End-to-end source-to-pay (S2P). Order to delivery, goods receipt and supplier invoicing. Audit trail, reports. GDPR and PCR Compliant. Accounts payable, finance system. Supplier portals. Configurable e-Catalogue, instant pricing options. Procurement, tendering, contract lifecycle management, due diligence. DPS, Dynamic Markets, frameworks. RFQ, further-competition. Evaluation, moderation, award. Category Management. Find-a-Tender, Contracts Finder.

  • Cloudoko Hub

    CLOUDOKO LTD

    Cloudoko Hub enables access to a single customer record. It helps your organisation improve its customer service by employing “Connectors” to back-office APIs to retrieve their records and present them in a unified view consumable by your website or CRM. The service works in conjunction with Cloudoko Forms.

  • FastForm Online Bookings

    Clarity Information Solutions

    FastForm Online Bookings is a web-based course management solution that is used by local authorities, police forces and safety camera partnerships to streamline the delivery of driver offender retraining and road safety awareness schemes. FastForm also provides online booking and payment facilities for course participants and service providers (call centres).

  • Dynamic Forms

    STORM (ID) LTD

    Storm ID delivers a unique forms generation capability supporting digital journeys of citizens applying for government services. Applications can be spread over multiple web pages with complex branching rules. The forms and captured data integrate directly with wider citizen-facing services. Administrators use AI and a web UI to define forms.

  • Zoom Phone

    Zoom Communications, Inc

    Zoom Phone is a cloud phone solution with support for internal extension-to-extension calling, inbound and outbound PSTN calling in over 45 countries and territories, DDI phone number management, and seamlessly integrated telephony features that allow our customers to replace their legacy PBX system with a future-proof and resilient solution.

  • Insight - Salesforce Hyperforce Service Cloud

    INSIGHT DIRECT (UK) LTD

    Transform customer service with a single view of a customer's activity and tools for field service, messaging, bots, voice, social service and AI in workflow. Work faster and more productively across all channels on one platform making customer service frictionless, improving your efficiency and customer satisfaction whilst reducing costs. SFDCHI2024GC14

  • Decommissioning as a service CESG CAS-S Compliant (DaaS) (Hardware and Media destruction) copy

    NETWORK 2 SUPPLIES LIMITED

    Decommissioning, data destruction and disposal of legacy equipment is central to managing a system migration to Cloud. N2S ensure any equipment or media that has previously been classified up to, and including, Official Sensitive, is destroyed and disposed of in line with CESG and WEEE regulations.

  • CDW Microsoft Entra ID P2

    CDW LIMITED

    In addition to the Free and P1 features, P2 also offers Azure Active Directory Identity Protection (risk-based Conditional Access), Privileged Identity Management to help discover, restrict, and monitor administrators and their access to resources and to provide just-in-time access when needed, and Identity Governance

  • Digital Temporary Identification Documents

    EQUINE REGISTER LIMITED

    Enables the creation of a digital version of Defra's equine identity temporary documents also supports semi-wild/semi-feral populations. The Temporary Identification Documents integrate directly to the Central Equine Database and Digital Stable, can be updated in real-time and integrated with welfare and enforcement agency systems. Can be adapted for other animals.

  • Global Tax API

    HORI SYSTEMS LIMITED

    Automate sales tax compliance globally with our robust API, encompassing countries across all continents. Our dataset includes over 40,000 US sales tax rates, Australian GST, Canadian GST/HST and PST, EU/UK VAT, and the latest additions of Mexican and various African/Middle Eastern tax rates.

  • Snap Market Research survey platform

    SNAP SURVEYS LIMITED

    Experience Measurement Platform software providing professional data collection and reporting for surveys, assessments and audits. Optimise engagement and transform data into knowledge. System is accessed entirely online through a browser, with downloadable desktop app for power users and mobile app for offline interviewing. Multi-language capability for online, mobile and paper.

  • Verint Interaction Wrap-Up BOT

    VERINT SYSTEMS UK LIMITED

    Verint® Interaction Wrap-Up BOT uses generative AI to listen to the call and then provide a written summary of that call for use in agent notes and CRM systems.

  • TOGO

    NTT DATA UK LIMITED

    A single-entry point to Office 365 platform to enhances work, fosters collaboration and improves productivity.

  • Microsoft Dynamics 365 Business Central Services

    IMPERF CONSULTING LIMITED

    Dynamics 365 Business Central is Microsoft’s all in one business application. Dynamics 365 Business Central unifies ERP and CRM capabilities allowing you to run your entire business with intelligent applications that work seamlessly together in the cloud. Dynamics 365 Business Central also integrates with Windows, Office 365, PowerBI and PowerApps.

  • Neighbourhoods Enforcement Officers (NEOs) and Street Wardens case management software

    ORCUMA LTD

    Developed to support Neighbourhood Enforcement Officers (NEOs) and Street Wardens to maintain community safety, address local issues, and enforce regulations within neighbourhoods. Software to streamline case management, enhance collaboration, and improve communication, our software empowers NEOs and Street Wardens to effectively address a wide range of neighbourhood enforcement challenges.

  • C365Cloud Fire Safety Software for Industrial and Utilities

    C365Cloud

    C365Cloud’s software has numerous fire safety modules designed to help organisations manage their compliance relating to fire safety regulations. Complete and manage audits and inspections such as fire risk assessments or fire door inspections through mobile working including asset tagging and interactive floor plans.

  • Insight - 8x8 Video Conferencing

    INSIGHT DIRECT (UK) LTD

    8x8 Meetings are integral to the Unified Communications services provided through 8x8's X Series user plans. These services support video-based meetings, events, and team collaboration, featuring functionalities like whiteboarding for enhanced interaction and productivity.

  • Agility365

    CRANMORE CONSULTING LIMITED

    Agility 365 is a cloud-hosted, low-code software platform for configuring and operating business applications, workflows, and reporting. It enables organisations to replace legacy tools by capturing structured data, automating processes, and generating compliance reports, with secure multi-location access, standard onboarding, and ongoing support provided as a subscription service

  • EPOS Software as a Service and Payment Processing

    EPOS NOW LTD

    Electronic Point of Sale Software for both Hospitality and retail services. This is a full cloud hosted front till and back office application together with the ability to provide all hardware and payment services.

  • NTT DATA Business Solutions - SAP Build Process Automation

    NTT DATA BUSINESS SOLUTIONS LIMITED

    SAP Build Process Automation is a cloud-based solution designed to automate and optimize business processes. It allows users to design, implement, manage, and monitor workflows with ease, integrating seamlessly with SAP and non-SAP applications. This increases efficiency, reduces errors, and supports digital transformation in enterprises.

  • Infreemation - Smoke Free / Stop Smoking case management system

    DIGITAL INTERACTIVE LIMITED

    Infreemation is an advanced online cloud based application for processing the patients journey when trying to stop smoking. The application supports appointments, automated messages of encouragement, referrals, evouchers, Fagerstrom Tolerance Scale and custom forms

  • Dotdigital

    Dotdigital

    Dotdigital is an cross-channel marketing automation platform and services provider that already helps 4,000+ brands devise successful, personalized marketing campaigns across multiple channels (email, SMS, social, live chat, and more). Paired with its Microsoft Dynamics 365 CRM integration, marketers are able to deliver cohesive, end-to-end experiences that achieve results.

  • Appian Grants Management

    Appian Software International LLC

    The Appian Grants Management solution provides a comprehensive set of automation and monitoring tools to ensure a standardised, compliant approach for grants management. Combining rules, AI and interfaces designed to handle end to end processing and mobile capabilities. APP24GC14

  • InformedDECISION©

    INFORMED SOLUTIONS LIMITED

    InformedDECISION© is an innovative SaaS platform that provides a ready-made, AI-enabled solution for digitising the end-to-end management of complex cases and applications. It provides: configurable, GOV.UK compliant, public-facing application forms and workflows; automated responses to simple applications; online case triage and routing; AI-based decision and response support, and; integrated reporting/analytics.

  • Esuasive Housing - Dynamics 365 / Power Apps for Housing Associations

    Esuasive

    Esuasive Housing is a complete, modular, preconfigured solution for Housing Associations and Local Authority landlords. Built on Microsoft Dynamics 365 and the Power Apps platform, fully customisable and extensible, and running in the Microsoft Cloud, Esuasive Housing is the platform for digital transformation and service innovation in the housing sector.

  • NHS Communications

    BOOMERANG I-COMMS LTD

    Boomerang aids healthcare providers in achieving better outcomes at lower costs through efficient messaging solutions. Our communication service streamlines engagement across various channels, automating tasks to reduce missed appointments, promote messaging and automate manual workforce management burdens. ISO-27001, Cyber Essentials,Cyber Essentials Plus accredited

  • AI Assistant Agent Chatbot

    OFFICELABS LIMITED

    A fully customisable virtual assistant, or interactive agent, that leverages advanced conversational AI through natural language processing (NLP). This intelligent digital assistant excels in roles ranging from a virtual customer assistant to a knowledge retrieval agent, delivering streamlined, responsive service across multiple sectors.

  • Zoho Voice: Business telephony solution for efficient communication and collaboration

    ZOHO CORPORATION LIMITED

    Zoho Voice: Complete business communications via Cloud telephony and contact centre solutions. Ensure seamless business operations by making incoming and outgoing calls over VOIP and WebRTC. This service offers call centre features like Call Groups, multi-level IVR, Call Recording, Call Monitoring.

  • Insight - 8x8 Cloud Contact Centre

    INSIGHT DIRECT (UK) LTD

    An enterprise-level, omnichannel cloud contact centre solution designed to enhance collaboration with agents and elevate customer experiences. It features skills-based routing, supports various digital and voice channels seamlessly, provides customer journey analytics, and incorporates conversational AI for self-service tasks and automated call management.