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INSIGHT DIRECT (UK) LTD
Extending Salesforce services is easy with a host of powerful add-ons. Pre-integrated, adding extra functionality and services is fast and easy. The add-ons listed give you the extra capability, tools and capacity you need to configure your Salesforce service the way you want. SFDCI2024GC14
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ZAIZI LTD
Zaizi's service delivers custom Microsoft PowerApps solutions, starting with a detailed transformation roadmap. We specialise in defining outcomes, understanding user needs, mapping processes, gathering requirements, and then moving into the design and build phases. Our approach ensures tailored, efficient applications that enhance business processes and drive digital transformation.
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SABIO LTD
Genesys Cloud CX, a leading cloud-based contact centre solution, empowers businesses with omnichannel capabilities, workforce engagement tools, analytics, and automation. Built on microservices architecture, it ensures scalability and flexibility to meet modern contact centre demands, driving exceptional customer experiences across voice, chat, email, and social media channels.
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INSIGHT DIRECT (UK) LTD
Extending Salesforce services is easy with a host of powerful add-ons. Pre-integrated, adding extra functionality and services is fast and easy. The add-ons listed give you the extra capability, tools and capacity you need to configure your Salesforce service the way you want. SFDCHI2024GC14
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INSIGHT DIRECT (UK) LTD
Extending Salesforce services is easy with a host of powerful add-ons. Pre-integrated, adding extra functionality and services is fast and easy. The add-ons listed give you the extra capability, tools and capacity you need to configure your Salesforce service the way you want. SFDCHI2024GC14
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VE3 GLOBAL LTD
VE3 utilizes Oracle's top-tier platform, leveraging out-of-the-box adapters for seamless integration of on-premise and cloud applications. Our real-time, fault-tolerant data integration and replication services ensure smooth operations. VE3 enhances integration with expert solutions, including zero-code point-and-click visual process orchestration and flexible API deployment.
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SKYFLO DIGITAL LTD
Transform customer service with a single view of a customer's activity and tools for field service, messaging, bots, voice, social service and AI in workflow. Work faster and more productively across all channels on one platform making customer service frictionless, improving your efficiency and customer satisfaction whilst reducing costs. SFDCHX2024GC14
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ICS.AI LTD
Revolutionise further education with SMART Teaching & Learning Copilot, blending technology with pedagogy to empower educators/students. Integrated with generative AI and grounded in college content, it enhances curriculum development, lesson planning, and offers personalised virtual tutoring. It ensures dynamic, interactive learning environments, improving student outcomes through tailored educational experiences.
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ICS.AI LTD
Revolutionise education with SMART Teaching & Learning Copilot, blending technology with pedagogy to empower educators and students. Integrated with generative AI and grounded in institutional content, it enhances curriculum development, lesson planning, and offers personalised virtual tutoring. It ensures dynamic, interactive learning environments, improving student outcomes through tailored educational experiences.
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SOCIALOPTIC LTD
A digital solution for delivering and managing surveys and structured forms for consultations and stakeholder feedback. It collects data in a structured, actionable way, with a highly accessible interface that supports engagement. It provides comprehensive data management, export/import, analysis and reporting capabilities to support data-driven policies and decision making.
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STORM (ID) LTD
Storm ID's composable DXP service comprises best-of-breed .NET CMS (Umbraco), DAM, CRM, e-commerce and personalisation capabilities, all built on MACH architecture (Microservices, API, Cloud-native and Headless). This service avoids vendor lock-in, and provides maximum flexibility and customisation options.
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ICS.AI LTD
Introducing the SMART: AI Omnichannel Contact Centre solution, a unified platform that integrates SMART: AI-driven services including Website, Live Chat, Phone, and Email. This comprehensive solution leverages pre-trained human parity AI language models to enhance user self-service, significantly reduces agent demand across all communication channels and delivers ROI <6 months.
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INTERNET INVESTIGATION SOLUTIONS LTD
SocialNet® captures digital tracks, maps against their aliases, and explores connections in near real time to expedite your investigations and threat analysis.
Horizon & SocialNet together has access to over 220 different open data sources throughout the internet. These include social networks, communication networks and other sites of common interest.
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DBAAS LTD
We specialize in delivering SaaS solutions, which provide users with access to software applications online without requiring installation or maintenance. Using our PaaS offerings, developers can easily build, deploy, and manage applications efficiently, accelerating development cycles and fostering innovation.
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ARETEANS TECHNOLOGY SOLUTIONS UK LTD
Streamlined tool to schedule, manage, monitor, and evaluate your client appointment. Manual calendaring, rostering and scheduling appointments. Areteans Meet is an integrated Pega application that enables your organisation to manage hassle-free business transactions. It is useful across multiple service industries where client meetings become vital in running business operations successfully.
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VE3 GLOBAL LTD
VE3 offers a cutting-edge cloud-based (SaaS) platform known as ServiceNow, renowned for its seamless, consumer-friendly experience across multiple channels. As an elite partner of ServiceNow, VE3's global team provides comprehensive services including deployment, business consulting, advisory, process transformation, and implementation of ServiceNow's SaaS platform.
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VE3 GLOBAL LTD
A cloud-based platform empowers SOC analysts to swiftly uncover, investigate, and mitigate attacks with 99.9% accuracy. InfinitySOC utilizes an advanced AI algorithm to identify behavioral patterns, leveraging big data analysis from ThreatCloud to pinpoint active threat indicators.
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SCB GLOBAL LTD
OPTO4Contact delivers intelligent Omni-Channel contact centre features both natively within Microsoft Teams or outside of it. OPTO4Contact seamlessly incorporates all communication channels including voice, mail, chat, text message, social media and video into one consistent contact experience, empowering agents by creating a holistic journey of communication for each customer.
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IB BOOST LTD
IB Boost's OCTANE suite of automation software allows design, development and implementation of Robotic Process/Desktop Automation (RPA / RDA) processes. Capabilities include centralised management, integration and reporting servers, connectors for files, web, applications and other data sources/destinations, and modules for Intelligent Automation and Cognitive Automation.
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SCB GLOBAL LTD
OPTO4Teams integrates with Microsoft Teams via direct routing /Operator Connect to provide a complete communications solution natively inside Microsoft Teams and hosted in Azure. Providing features such as calling, meetings, chat and data sharing, OPTO4Teams also offers advanced functionality including global calling, omni-channel contact centre and fraud protection.
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ICS.AI LTD
The SMART AI Ward Assistant revolutionises nursing efficiency by automating routine clerical tasks with a natural language interface. This innovative tool significantly reduces documentation errors and nurse frustration by saving over two hours per shift, allowing ward staff to focus more on patient care.
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ICS.AI LTD
Transform web interactions into engaging, efficient conversations with SMART Website / Chat. This AI-driven assistant offers instant, context-aware support, handles enquiries precisely, and can route complex issues to human agents via SMART LiveChat. Accessible in multiple languages and compliant with WCAG 2.1 AA, SMART Chat elevates user engagement and satisfaction.
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ICS.AI LTD
The SMART Student Services Copilot revolutionises the student experience using generative AI to streamline college life. Offering personalised access to academic support, IT help, career counselling, and more, this solution optimises student services, improving guidance efficiency and educational outcomes while achieving significant cost savings.
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ICS.AI LTD
The SMART Student Recruitment Copilot revolutionises engagement using generative AI to streamline the application process in further education. It offers a grounded, personalised, 24/7 support across multiple platforms, providing tailored recommendations and enabling institutions to effectively target and enrol ideal candidates through data-driven insights, reducing costs and improving retention.
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ICS.AI LTD
Enhance live chat with AI-driven support, seamlessly integrating human handover for complex queries. SMART Live Chat reduces agent load, speeds up resolutions, and improves satisfaction by intelligently managing interactions from AI to human, managed via by Microsoft Teams for seamless communication.
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ADAPTIVE COMMUNICATION SOLUTIONS LTD
Horizon Contact is a scalable cloud based omni channel platform, integrating voice, email and webchat into the Horizon service. An add-on to the Horizon subscription, Contact includes call recording, queuing, call backs, surveys, CRM integration, reporting and analytics, wallboards, IVR, administrators, supervisors and agents level access; the complete Contact Centre
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MAS NETWORKS LTD T/A CARELINELIVE
CareLineLive CareBrokerage, an easy to use, cloud-based software solution, streamlining care commissioning/brokerage processes, improving data collection allowing commissioners/brokers/care arrangers to take full control of the process from contracting->compliance->performance management. CareLineLive CareBrokerage stores multiple purchaser details (commissioning bodies/adult social care clients/self-funded service users). Purchasers and providers are allocated to geographical regions/subzones.
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IB BOOST LTD
IB Boost’s custom platform-as-a-service software suite gives the ability for organisations to develop internal, secure data applications bringing artificial intelligence to bespoke workflows. Internal services integrating AI and machine learning features can be used for internal applications and automating any legacy application or service in any technology environment.
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IB BOOST LTD
IB Boost’s OCTANE software suite offers a fully customisable, secure data integration, reporting and analytics platform that allows organisations to develop workflows, forms, data import/export, reports, business intelligence and dashboards in a consolidated web-based platform using data from any source and to any destination.
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SAFEHAUS GROUP LTD
LEIAA: Your Investigations Command Centre. A state-of-the-art, highly secure, SaaS platform that harnesses state-of-the-art AI and automation to enable organisations to manage and conduct every stage of ethics, compliance and regulatory investigations much more effectively by maximising efficiency with LEIAA’s game-changing features.