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OPUS BUSINESS SYSTEMS LIMITED
8x8 X-Series provides UCaaS, CCaaS, CPaaS services from VOIP telephony (X1), through text, voice and video media support up-to full contact centre (X8). 8x8’s omnichannel contact centre includes speech analytics, AI, skills-based routing, Intelligent IVR, predictive campaign dialler, dashboards, customisable wallboards, quality management and media recording with open API integration.
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Medallia Inc
Digital channels are the first and central touchpoint in almost every citizen (and patient) journey - making websites/apps critical to the success of the experience of interacting with public services.
Medallia's digital solutions help you understand visitor behaviour and intentions, using those insights to curate personalised experiences in real time.
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Esuasive
Esuasive’s Dynamics 365 / Power Apps custom development and support service focuses on agile design and implementation of Dynamics 365 and Power Apps solutions to meet specific requirements. The service includes solution prototyping, solution design; solution configuration; systems integration; data migration; testing; training; hypercare on go-live; and long-term support.
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VERINT SYSTEMS UK LIMITED
Verint Knowledge Management Enterprise is a market leading, highly scalable and extensible Knowledge application, that makes it easy to deliver the right knowledge to your employees and customers across any channel.
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FARTHEST GATE LIMITED
The Liberator Asset Management and Job Scheduler solution is a market leading module forming part of the Liberator suite of products. Liberator JMS can be used independently of other Liberator products. It is very easy to set up, configure and use and offers clients and their customers great efficiencies.
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Esuasive
Esuasive Homelessness Case Management enables Local Authorities to manage cases, deliver solutions, monitor outcomes and report statistics as required under the Homelessness Reduction Act 2017.
Esuasive Homelessness Case Management is built on the Microsoft Dynamics 365 / Power Apps platform, and is fully customisable to meet customer-specific requirements.
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CIH Solutions Ltd
ITSM agnostic solution partner CIHS offers HaloITSM as a lightning-fast IT service management solution. Including an intuitive, codeless interface.
robust, flexible ITIL processes, concurrent licencing, CMDB and Automation out-of-the-box. HaloITSM solution aligns with CIHS ethos of providing frictionless service migrations and lower TCO than other tools.
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Fusion Business Solutions (UK) Limited
BMC Helix Business Workflows is a cloud-native case management application for all lines of business. It provides services in a scalable, managed, and automated way with the ability to create automated workflows without writing code and to tailor the user interface. Fusion GBS is an Elite Partner of BMC.
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ARCUS GLOBAL LIMITED
Arcus Private Water Supplies is a flexible and intuitive cloud-based solution built on Salesforce platform, helping Private Water Supply teams manage their caseload including registration, inspection, sampling, enquiries and enforcement. The included mobile app supports full access and offline remote working, enabling officers and teams to work efficiently and effectively.
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XMA LIMITED
Supporting government’s drive for intelligent revenue generation and comprehensive stakeholder management, Salesforce’s citizen 360 allows tracking of relationships, activities and tasks and easy process automation. From stakeholder to grant and opportunity management, empower your teams to collaborate and succeed, boosting productivity with trusted AI, whilst comprehensive reporting provides transparency. SFDCHX2024GC14
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FARTHEST GATE LIMITED
The Liberator Maintenance software solution is a market leading module forming part of the Liberator suite of products. Liberator Maintenance can be used independently of other Liberator products. It is very easy to set up, configure and use and offers clients and their customers great efficiencies.
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DIGITAL INTERACTIVE LIMITED
Infreemation Membership is a software management system built specifically to manage all types of membership correspondence from online or offline sources.
This module also acts as a membership database where members can login to a online portal to update their account and take part in votes, polls etc
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PEGASYSTEMS LIMITED
Pega is a low-code platform for AI-powered decisioning and workflow automation. We enable organisations to get work done using apps that are secure, scalable, governed, and maintainable. We offer solutions for business process management, digital process automation, and customer/citizen engagement. Programme Eligibility/Entitlement Assessment is a key use-case of the platform.
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ASHRIDGE EXECUTIVE & ORGANISATION DEVELOPMENT LIMITED
Leadership Live is our on-demand executive education platform accessible on any device. Learners can access courses, bite-size content, self-assessment's and other formats of content developed by our world-class faculty, and tailor their experience to focus on their learning priorities. We can also offer customisation specific to the client's needs.
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EQUINE REGISTER LIMITED
Enables RCVS verified vets to digitally check an equine’s/animal’s identity against CED/Animal Central Database records, record activities i.e. ID information, microchipping, vaccination, medication, complete documentation i.e. high health certificates. Data captured is sent direct to the equine’s record in the Digital Stable and provides evidence of compliance for the vet.
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BOOMERANG I-COMMS LTD
Boomerang’s Dynamics 365 plug-in and custom Connector provides seamless integration to Microsoft apps and Power Platform, overcoming broadcast limitations by matching activities with responses. This fosters conversational engagements, recorded in contacts’ timelines for seamless automation and stakeholder interactions. ISO-27001, CyberEssentials,Cyber Essentials Plus certifications ensure data security.
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Acuvate Software
Acuvate was founded to enable seamless digital transformation and deliver impact from the word go. We are a global enterprise, leading AI-powered digital transformation services and consulting for organizations of all sizes.
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BRIDGEALL LIMITED
8x8 is a cloud voice over IP solution for enterprises. 8x8 has flexible delivery plans, unlimited calling and the ability to call from anywhere on any device. Bridgeall are a leading 8x8 services provider and VoIP experts.
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EVO DIGITAL TECHNOLOGIES LIMITED
Award winning service platform that enables local authorities and housing association residents report repairs, request emergency response, manage appointments and find home information quickly and easily. Property professionals can manage repairs, maintenance and compliance services from report to resolution in real time seamlessly connecting residents, trades and helpdesk support together.
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HOUSE-ON-THE-HILL SOFTWARE LIMITED
Manage all your facilities processes under one digital roof. Keep on top of all aspects of property management, log reactive jobs, planned preventative maintenance, compliance checking, contractor portals, mobile webapp. Keep track of maintenance tasks, job costs, work orders, infrastructure items and your property portfolio, in one facilities service desk.
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Espire Infolabs Limited
Espire offers Enterprise Solutions using multiple technologies like Salesforce (Sales, Service and Community (Experience Cloud), Dynamics 365, Banner(Education), Recruit, Blue Yonder(JDA), Oracle Transport Management System and Manhattan WMS . We provide consultancy, implementation and managed support and Business_as_Usual services with skilled/certified consultants, and architects for implementation/ integration & migration services.
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ONESERVE LTD
Oneserve’s unified field service management platform gives visibility and control of data and field service operations. Optimised with built-in communications for mobile teams. Oneserve handles the entire lifecycle of any job across all housing/commercial facilities with intelligent scheduling, invoicing and IoT for Legionella Monitoring in Water systems/fire safety monitoring.
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PlotBox
PlotBox is a cloud-based cemetery, crematorium and bereavement management solution that helps crematoria and cemeteries operate to world-class standards. PlotBox supports full operational management of burials and cremations, with integrated digital mapping, bookings, finance, public access, memorial inspections, and online self-service/booking options for Funeral Directors and Memorial Masons.
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4NET TECHNOLOGIES LTD
FourNet's Deception Based Breach Protection deploys decoy technology to create proactive security by tricking attackers into revealing themselves. Offering an innovative approach to network defence, enhancing threat detection and response through engagement with false vulnerabilities, thus protecting real assets by diverting and studying potential threats in a controlled environment.
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IBM UNITED KINGDOM LIMITED
Deliver exceptional customer experiences anywhere with IBM watsonx Assistant. Transform your business with artificial intelligence that understands customers in context to provide fast, consistent, accurate answers across any application, device or channel. Remove the frustration of long wait times, tedious searches, and unhelpful chatbots with the leader in trustworthy AI.
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XMA LIMITED
Generate web pages, forms, guided processes and public-facing services meeting accessibility obligations. Utilising GDS HTML and CSS with Web Components from Salesforce for Experience and Flow Builder
IMPORTANT: You (not Salesforce) are responsible for the Service Standard; this solution assists with compliance but not commit to meeting any standard. SFDCHX2024GC14
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DIGITAL INTERACTIVE LIMITED
Infreemation Members is a software management system built specifically to manage all types of Members and MP correspondence from online or offline sources.
This module handles: Parliamentary Questions, Treat Official, Ministerial Correspondence, Questions to the Mayor, Members Questions, Enquiries, Correspondence - electronic, postal and telephone
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PretaGov
PretaGov's new generation File Sharing and Collaboration Platform saves users time by ensuring files are easy to find, access and share. All information is in one centrally managed library, ensuring single source of truth. Our solution empowers non-technical administrators by providing total control over who has access to which content.
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CIH Solutions Ltd
ITSM-agnostic solution partner CIHS offers 4me expanding ITSM and SIAM capabilities outside of IT, including citizen-related services of Local Governments. Its ESM capabilities enable internal departments to collaborate (IT, HR, Payroll, Facilities, and SecOps) and engage with external service providers. 4me provides visibility and control of service cost and quality.
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FLYTE CLOUD SERVICES LTD
Cloud Cover IT has a specialist SharePoint support team of experts offering first, second and third line support both remotely and onsite. Our fully UK based team are all trained as part of out Microsoft Gold Partner status.