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855 results found

855 results found in Lot 2: Cloud software in the category Instant messaging (IM) and chat

  • Cloud Telephony Platform - Horizon

    GAMMA NETWORK SOLUTIONS LIMITED

    Unified Communications as a Service. UCaaS Cloud platform by Gamma. Horizon is a full collaboration and communications solution. Includes video and audio conference calls, online meetings, instant messaging, outbound and inbound call plans, call reporting and analytics. Integrates with Microsoft Teams. Contact Centre offers webchat and email through webRTC.

  • 8x8 Contact Centre

    8x8 UK Limited

    An enterprise-level, omnichannel cloud contact centre solution designed to enhance collaboration with agents and elevate customer experiences. It features skills-based routing, supports various digital and voice channels seamlessly, provides customer journey analytics, and incorporates conversational AI for self-service tasks and automated call management.

  • Google ChromeOS Flex License (with Chrome licensing)

    Getech Limited

    ChromeOS Flex is a cost-effective way to breathe new life into your existing devices. It’s easy to deploy across your entire fleet or try on a single device to experience the benefits of a cloud-first operating system. Google recommend Workspace as the Cloud Productivity platform for ChromeOS Flex users.

  • Engage by Tribal

    Tribal Education Limited

    Tribal Engage allows you to manage the student experience. Designed for the cloud, with flexibility to work with current student information systems. Connect key institution stakeholders with students throughout the whole academic lifecycle. Continuous insight allows for timely interventions - improving retention and outcomes.

  • Automated After-Action Reporting

    DATASUMI LTD

    Datasumi's Automated After Action Reporting service transforms the analysis of post-mission activities by utilising generative AI to produce detailed reports in seconds rapidly. These reports summarise essential lessons learned, insights, and suggestions for approval, promoting ongoing improvement, enhanced training, and optimised future equipment design.

  • Cloud Communication Services SMS, RCS, Viber, Whatsapp, Email, Voice

    MMG Mobile Marketing Group

    MMG offers messaging alert-services via Multi- Channel communication including: SMS, RCS, Whatapp, Apple Business Chat, Email, Voice. Alongside a Multi-Channel Campaign Manager. Renowned for security, we hold UKAS Accredited ISO-27001, ISO9001, Cyber Essentials, Cyber Essentials Plus, and Secure Digital Transactions Kitemark accreditations. MMG delivers unparalleled SMS messaging volume and reliability.

  • Panacea e-Procurement

    Panacea Applications Limited

    Integrated procurement, tender, contract and supplier management, due-diligence, performance monitoring. Publish notices on Contracts Finder, Find-a-Tender. Above/below threshold contracts. Dynamic purchasing system (DPS), framework. RFQ/RFx, call-off. Analytics, reporting. Audit-trail. Evaluation, moderation, award. Supplier portal. Public Contract Regulations (PCR) and GDPR compliance. Contract register/repository. Messaging, alerts. E-signature. E-Auction. Optional purchase-to-pay.

  • Citizen Facing Services with Power Pages

    Ceox

    Ceox’s Citizen Facing Services with Power Pages Portal Development enables Public Sector Organisations to build engaging digital services to serve external users. Make use of PowerPages and Copilot Studio with a Content Management System for building online transactional websites. Empower your workforce, automate tasks, streamline process and deliver customer satisfaction.

  • Odigo Contact Centre Customer Experience Software and Cloud Solutions

    SABIO LTD

    Odigo CCaaS is a mature, enterprise contact centre solution, providing an omni-channel experience at every stage of the customer journey. It has been on the market since 2005 as a native cloud service, has over 400,000 named users and supports more than 3.2 billion interactions per year.

  • Liferay SaaS.

    Placecube Ltd

    Industry leading (Gartner) open source, Digital Experience Platform from Liferay. Used by organisations, worldwide, to transform service outcomes and engagement with citizens. As Liferay’s preeminent Service Partner, Placecube’s accredited services enable you to accelerate your digital transformation program and optimise return on investment.

  • Ctalk Contact Centre

    Ctalk Limited

    Ctalk is a globally acknowledged expert in Contact Centre solutions. The Ctalk omnichannel system offers a comprehensive contact centre solution, available as hosted, CCaaS, or on-premises. The product suite integrates cutting-edge technologies, ensuring seamless communication across all channels and encompasses the following technologies:

  • Teams Calling as a Service (TCaaS)

    Exponential-e Ltd

    Exponential-e provides enhanced voice capability to Microsoft Teams by enabling phone system capabilities with resilient SIP/PSTN direct routing services from our carrier grade network. providing add on value around implementation, support whilst providing additional features, call recording, switchboard applications, enhanced analytics, endpoint and conference room enablement services

  • Microsoft Office 365 from Virgin Media O2 Business

    Virgin Media Business

    Microsoft 365 is Microsoft’s subscription-based hosted productivity SaaS solution provided by the Supplier for email, collaboration, communication, and storage. The Supplier wraps the familiar Office services, Exchange email, Microsoft Teams and One drive storage with specialist focus on set up, deployment into the Cloud and on-going telephone or email support.

  • Workplace from Meta and Alternatives

    Work Networks Ltd

    Leading reseller and service partner for digital employee experience, intranet and internal communications platforms, incl Workplace from Meta, migrations, Workvivo from Zoom, Blink, Flip, Staffbase, Humand, Yoobic, Simpplr. HQ to frontline, enable secure, efficient internal comms, AI, collaboration and staff engagement from any device, anywhere.anywhere.

  • SMART AI Citizen Police Services Assistant

    Phoenix Software Ltd

    The SMART AI Citizen Police Services Assistant uses human parity AI technology and self-service to improve citizen customer services support 24/7, while reducing service delivery costs. This chatbot allows members of the public to engage with the police and can provide quick and simple chat access to self-serve information.

  • Web Development

    INET

    We develop web based applications following GDS guidelines , we have dedicated resources in fullstack(angular/react), wordpress. CMS, Mogento, opensource, all our developments comes with complimentary mobile app, quick delivery and provide high security

  • SMART: AI Contact Centre Copilot

    ICS.AI LTD

    SMART AI Contact Centre Copilot, a generative AI-driven omnichannel solution that integrates services across website, live chat, phone, email and social. This system enhances 24/7 citizen engagement, streamlines service deflection, and reduces agent demand across communication channels. AI trained on 1,000 topics for personalised, delivering a grounded personalised solution.

  • COHESION Digital Women's Health Solution

    COHESION MEDICAL LTD.

    COHESION Care Wallet enables patients to securely share data with flexibly configured cloud-based Digital Women's Health Services allowing improved care planning, remote monitoring and service feedback to deliver better outcomes and patient experiences. COHESION has a proven track record with the NHS across the UK.

  • SMART: AI Adult Social Care Copilot

    ICS.AI LTD

    The SMART Adult Social Care Copilot integrates generative AI to revolutionise care delivery, enhancing efficiency and caregiver skills while improving outcomes. This cutting-edge solution automates routine tasks, streamlines assessments, and supports critical decision-making, reducing costs by 10-25% and allowing carers to focus on complex cases, ensuring personalised, compassionate care.

  • SMART: AI Children's Services Copilot

    ICS.AI LTD

    Using generative AI technology and self-service, this Copilot enhances family engagement and staff efficiency in children’s services, preventing cases from escalating. It offers 24/7 support, streamlines assessments, and allows focus on complex cases, reducing costs, increasing transparency, and fostering trust, ultimately minimising the number of children becoming “children in need”.

  • 8x8 XCaaS (eXperience Communications as a Service) Platform

    Softcat Limited

    8x8 XCaaS delivers UCaaS, CCaaS and CPaaS services from VoIP telephony (X-Series X1), full voice, chat, and video collaboration (X4) up to contact centre (X8). 8x8’s omnichannel contact centre includes skills-based routing, self-service automation, conversational AI, media recording, analytics and dashboard reporting, customisable wallboards, quality management and open API integration.

  • Workplace Automation with Intelligent Automation and Generative AI

    Ceox

    Ceox’s Workplace Automation with Intelligent Automation Services enable Public Sector Organisations to use Artificial Intelligence (AI), Robotic Process Automation (RPA) and GenAI Tools like ChatGPT. Use Microsoft’s Power Automate, part of Power Platform to build secure and scalable Business Automation, enabling the automation of mundane tasks, freeing up team members.

  • Automated Document Processing Managed Service

    DATASUMI LTD

    Datasumi's Automated Document Processing service is a cutting-edge solution that leverages sophisticated AI technology to enhance the extraction and analysis of information from different documents submitted to your organisation. Our service decreases the time and effort needed for administrative tasks by reducing the likelihood of errors and enhancing accuracy.

  • IBM watsonx Orchestrate

    IBM United Kingdom Ltd

    IBM watsonx Orchestrate is a unified platform for digital labor that combines AI and automation. It empowers individuals to perform tasks without deep expertise in business processes. By automating routine tasks, it frees up time for more impactful work, streamlining workflows and increasing productivity.

  • Microsoft Outlook messaging

    Boomerang I-Comms Ltd

    Boomerang’s Dynamics 365 plug-in and custom Connector provides seamless integration to Microsoft apps and Power Platform, overcoming broadcast limitations by matching activities with responses. This fosters conversational engagements, recorded in contacts’ timelines for seamless automation and stakeholder interactions. ISO-27001, CyberEssentials,Cyber Essentials Plus certifications ensure data security.

  • Microsoft 365

    Nexus Open Systems Ltd

    Microsoft 365 delivers the power of cloud productivity to organisations of all sizes, helping save time, money, and free up valued resources. Microsoft 365 combines the familiar Microsoft Office desktop suite with cloud-based versions of Microsoft’s next-generation communications and collaboration services - including Office, Exchange, SharePoint, and Teams.

  • Novoville Parking & Mobility Platform

    Novoville Ltd

    Novoville Parking & Mobility creates a seamless experience from the moment a driver arrives through the reporting of parking activity in the city, including permits and fines. Our broad range of solutions work cohesively together and integrate with third-party IoT platforms, allowing authorities to manage parking and mobility operations efficiently.

  • Corporate Gift, Benefits and Hospitality Policy Microsoft Power App

    Ceox

    Power App to improve Public Sector employees’ compliance with corporate gifts, benefits and hospitality policies. Enables entry through user-friendly Microsoft Power App interface. Submissions for giving and receiving corporate gifts or hospitality, can be setup to be reviewed above customisable limits, and data exported to reports for management and compliance.

  • Microsoft Power Apps Development & Support

    Ceox

    Ceox’s Microsoft Power Apps Development & Support enables Public Sector Organisations to build and maintain Business Applications using Power Apps. Build engaging business applications and inspire organisations using Power Apps, Power Automate, Power BI and Power Virtual Agents. Empower your workforce, automate tasks, streamline processes and deliver customer satisfaction.

  • Google Workspace Enterprise Standard

    Netpremacy Limited

    Google Workspace Enterprise Standard offers real-time collaboration including Gmail, Calendar, Docs, Drive, Meet with as much storage as you need. Up to 250 users in Meet. Security: Vault, Advanced Data Loss Prevention, Cloud Identity Premium, Management:Advanced enterprise control and customisation. 24 x 7 Enhanced Support via Google. Reseller: Netpremacy