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883 results found

883 results found in Lot 2: Cloud software in the category Instant messaging (IM) and chat

  • Fusion - 8x8 Voice for Microsoft Teams

    Charterhouse Voice & Data

    An intuitive, Direct Routing-as-a-Service solution, based on Azure, seamlessly integrates native PSTN calling into Microsoft Teams through the 8x8 XCaaS platform. It offers access to local PSTN replacement in nearly 60 countries. 8x8 calling plans offer various unmetered outbound calling choices for up to 48 international destinations.

  • Nexus Microsoft Teams

    NEXUS OPEN SYSTEMS LIMITED

    Microsoft Teams from Nexus is an enterprise-ready Intelligent Communications platform that delivers a hub for teamwork in Microsoft 365. Threaded and persistent chat; Effectively deliver team meetings, live stream and conference calling; Make, receive and transfer calls. Microsoft Teams offers reliable and flexible Intelligent Communications enabled by the Microsoft Cloud.

  • Microsoft365 licensing

    Redinet Ltd

    To supply Microsoft365 Licensing across the modern workplace portfolio

  • ImproveWell

    ImproveWell LTD

    ImproveWell is an award-winning real-time feedback solution for continuous improvement and everyday innovation in healthcare. Giving everyone a voice 24/7 and harnessing the collective intelligence of the healthcare workforce and wider stakeholders, ImproveWell helps your organisation to improve staff experience and the quality of patient care from the ground up.

  • Insight - 8x8 Operator Connect for Microsoft Teams

    INSIGHT DIRECT (UK) LTD

    A purpose-built solution, certified through the Microsoft Operator Connect program, that quickly enables native PSTN connectivity in Microsoft Teams and increases admin efficiency. The service is powered by the 8x8 XCaaS platform to provide reliable and flexible calling options and DID numbers for Microsoft Teams Phone users in 20 countries.

  • Cloud Telephony Platform - Horizon

    GAMMA NETWORK SOLUTIONS LIMITED

    Unified Communications as a Service. UCaaS Cloud platform by Gamma. Horizon is a full collaboration and communications solution. Includes video and audio conference calls, online meetings, instant messaging, outbound and inbound call plans, call reporting and analytics. Integrates with Microsoft Teams. Contact Centre offers webchat and email through webRTC.

  • 8x8 Contact Centre

    8x8 UK Limited

    An enterprise-level, omnichannel cloud contact centre solution designed to enhance collaboration with agents and elevate customer experiences. It features skills-based routing, supports various digital and voice channels seamlessly, provides customer journey analytics, and incorporates conversational AI for self-service tasks and automated call management.

  • Google ChromeOS Flex License (with Chrome licensing)

    Getech Limited

    ChromeOS Flex is a cost-effective way to breathe new life into your existing devices. It’s easy to deploy across your entire fleet or try on a single device to experience the benefits of a cloud-first operating system. Google recommend Workspace as the Cloud Productivity platform for ChromeOS Flex users.

  • Engage by Tribal

    Tribal Education Limited

    Tribal Engage allows you to manage the student experience. Designed for the cloud, with flexibility to work with current student information systems. Connect key institution stakeholders with students throughout the whole academic lifecycle. Continuous insight allows for timely interventions - improving retention and outcomes.

  • Automated After-Action Reporting

    DATASUMI LTD

    Datasumi's Automated After Action Reporting service transforms the analysis of post-mission activities by utilising generative AI to produce detailed reports in seconds rapidly. These reports summarise essential lessons learned, insights, and suggestions for approval, promoting ongoing improvement, enhanced training, and optimised future equipment design.

  • Cloud Communication Services SMS, RCS, Viber, Whatsapp, Email, Voice

    MMG Mobile Marketing Group

    MMG offers messaging alert-services via Multi- Channel communication including: SMS, RCS, Whatapp, Apple Business Chat, Email, Voice. Alongside a Multi-Channel Campaign Manager. Renowned for security, we hold UKAS Accredited ISO-27001, ISO9001, Cyber Essentials, Cyber Essentials Plus, and Secure Digital Transactions Kitemark accreditations. MMG delivers unparalleled SMS messaging volume and reliability.

  • Panacea e-Procurement

    Panacea Applications Limited

    Integrated procurement, tender, contract and supplier management, due-diligence, performance monitoring. Publish notices on Contracts Finder, Find-a-Tender. Above/below threshold contracts. Dynamic purchasing system (DPS), framework. RFQ/RFx, call-off. Analytics, reporting. Audit-trail. Evaluation, moderation, award. Supplier portal. Public Contract Regulations (PCR) and GDPR compliance. Contract register/repository. Messaging, alerts. E-signature. E-Auction. Optional purchase-to-pay.

  • Citizen Facing Services with Power Pages

    CEOX SERVICES LTD

    Ceox’s Citizen Facing Services with Power Pages Portal Development enables Public Sector Organisations to build engaging digital services to serve external users. Make use of PowerPages and Copilot Studio with a Content Management System for building online transactional websites. Empower your workforce, automate tasks, streamline process and deliver customer satisfaction.

  • Odigo Contact Centre Customer Experience Software and Cloud Solutions

    SABIO LTD

    Odigo CCaaS is a mature, enterprise contact centre solution, providing an omni-channel experience at every stage of the customer journey. It has been on the market since 2005 as a native cloud service, has over 400,000 named users and supports more than 3.2 billion interactions per year.

  • Liferay SaaS.

    PLACECUBE LIMITED

    Industry leading (Gartner) open source, Digital Experience Platform from Liferay. Used by organisations, worldwide, to transform service outcomes and engagement with citizens. As Liferay’s preeminent Service Partner, Placecube’s accredited services enable you to accelerate your digital transformation program and optimise return on investment.

  • Ctalk Contact Centre

    Ctalk Limited

    Ctalk is a globally acknowledged expert in Contact Centre solutions. The Ctalk omnichannel system offers a comprehensive contact centre solution, available as hosted, CCaaS, or on-premises. The product suite integrates cutting-edge technologies, ensuring seamless communication across all channels and encompasses the following technologies:

  • Teams Calling as a Service (TCaaS)

    EXPONENTIAL-E LIMITED

    Exponential-e provides enhanced voice capability to Microsoft Teams by enabling phone system capabilities with resilient SIP/PSTN direct routing services from our carrier grade network. providing add on value around implementation, support whilst providing additional features, call recording, switchboard applications, enhanced analytics, endpoint and conference room enablement services

  • Microsoft Office 365 from Virgin Media O2 Business

    Virgin Media Business

    Microsoft 365 is Microsoft’s subscription-based hosted productivity SaaS solution provided by the Supplier for email, collaboration, communication, and storage. The Supplier wraps the familiar Office services, Exchange email, Microsoft Teams and One drive storage with specialist focus on set up, deployment into the Cloud and on-going telephone or email support.

  • Workplace from Meta and Alternatives

    Work Networks Ltd

    Leading reseller and service partner for digital employee experience, intranet and internal communications platforms, incl Workplace from Meta, migrations, Workvivo from Zoom, Blink, Flip, Staffbase, Humand, Yoobic, Simpplr. HQ to frontline, enable secure, efficient internal comms, AI, collaboration and staff engagement from any device, anywhere.anywhere.

  • SMART AI Citizen Police Services Assistant

    PHOENIX SOFTWARE LIMITED

    The SMART AI Citizen Police Services Assistant uses human parity AI technology and self-service to improve citizen customer services support 24/7, while reducing service delivery costs. This chatbot allows members of the public to engage with the police and can provide quick and simple chat access to self-serve information.

  • Web Development

    I-NET SOFTWARE SOLUTIONS LTD

    We develop web based applications following GDS guidelines , we have dedicated resources in fullstack(angular/react), wordpress. CMS, Mogento, opensource, all our developments comes with complimentary mobile app, quick delivery and provide high security

  • SMART: AI Contact Centre Copilot

    ICS.AI LTD

    SMART AI Contact Centre Copilot, a generative AI-driven omnichannel solution that integrates services across website, live chat, phone, email and social. This system enhances 24/7 citizen engagement, streamlines service deflection, and reduces agent demand across communication channels. AI trained on 1,000 topics for personalised, delivering a grounded personalised solution.

  • COHESION Digital Women's Health Solution

    COHESION MEDICAL LTD.

    COHESION Care Wallet enables patients to securely share data with flexibly configured cloud-based Digital Women's Health Services allowing improved care planning, remote monitoring and service feedback to deliver better outcomes and patient experiences. COHESION has a proven track record with the NHS across the UK.

  • SMART: AI Adult Social Care Copilot

    ICS.AI LTD

    The SMART Adult Social Care Copilot integrates generative AI to revolutionise care delivery, enhancing efficiency and caregiver skills while improving outcomes. This cutting-edge solution automates routine tasks, streamlines assessments, and supports critical decision-making, reducing costs by 10-25% and allowing carers to focus on complex cases, ensuring personalised, compassionate care.

  • SMART: AI Children's Services Copilot

    ICS.AI LTD

    Using generative AI technology and self-service, this Copilot enhances family engagement and staff efficiency in children’s services, preventing cases from escalating. It offers 24/7 support, streamlines assessments, and allows focus on complex cases, reducing costs, increasing transparency, and fostering trust, ultimately minimising the number of children becoming “children in need”.

  • 8x8 XCaaS (eXperience Communications as a Service) Platform

    SOFTCAT PLC

    8x8 XCaaS delivers UCaaS, CCaaS and CPaaS services from VoIP telephony (X-Series X1), full voice, chat, and video collaboration (X4) up to contact centre (X8). 8x8’s omnichannel contact centre includes skills-based routing, self-service automation, conversational AI, media recording, analytics and dashboard reporting, customisable wallboards, quality management and open API integration.

  • Engage Omnichannel Live Chat

    Inform Communications Ltd

    Engage Live Chat blends advanced AI with expert human support for a seamless service experience. Starting with AI-driven responses, complex queries are smoothly escalated to human agents, who receive AI-assisted, accurate answers across various topics. This efficient hybrid system is powered by a sophisticated pre-trained language model.

  • Workplace Automation with Intelligent Automation and Generative AI

    CEOX SERVICES LTD

    Ceox’s Workplace Automation with Intelligent Automation Services enable Public Sector Organisations to use Artificial Intelligence (AI), Robotic Process Automation (RPA) and GenAI Tools like ChatGPT. Use Microsoft’s Power Automate, part of Power Platform to build secure and scalable Business Automation, enabling the automation of mundane tasks, freeing up team members.

  • Automated Document Processing Managed Service

    DATASUMI LTD

    Datasumi's Automated Document Processing service is a cutting-edge solution that leverages sophisticated AI technology to enhance the extraction and analysis of information from different documents submitted to your organisation. Our service decreases the time and effort needed for administrative tasks by reducing the likelihood of errors and enhancing accuracy.

  • IBM watsonx Orchestrate

    IBM UNITED KINGDOM LIMITED

    IBM watsonx Orchestrate is a unified platform for digital labor that combines AI and automation. It empowers individuals to perform tasks without deep expertise in business processes. By automating routine tasks, it frees up time for more impactful work, streamlining workflows and increasing productivity.