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Medallia, Inc.
Public service providers can seamlessly integrate contact centre interaction and citizen service events into the Medallia Government Cloud. This provides real-time experience data, wider reach to citizens, and more qualitative data to improve the customer experience to all the people it serves.
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Ceox
Ceox’s Intelligent Automation Services enable Public Sector Organisations to use Artificial Intelligence (AI) and Robotic Process Automation (RPA) to create business workflows. Use NextGen AI and Microsoft’s Power Automate, to build secure and scalable Automation, enabling the automation of mundane tasks, freeing team members up to perform higher-value activities.
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Ada Mode
Ada Mode support industrial asset operators/owners, OEMs and government bodies with the development, adoption and deployment of data science, AI and machine learning to drive industrial decarbonisation. We build bespoke AI and ML applications, served through our Atlas platform, to support intelligent design, operation and maintenance of maritime infrastructure.
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LIVEWIRE CONSULTANCY
ESP-Consult transforms calls for evidence and public consultation analysis and reporting for public sector organisations. It uses a blend of human and artificial intelligence, automation, and natural language processing to analyse respondents' views accurately and quickly at scale, identifying thematic insights and presenting reports for senior briefings.
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Agilisys Ltd
Brocaly uses GenAI to understand what's going on in your conversations with service users / customers. Using cutting-edge technology, we can build a complete understanding of a conversations content and context allowing organisations to uncover valuable insights and automatically screen 100% of calls for quality and compliance.
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NG Bailey IT Services Limited
RingCX is an AI-powered customer service platform that integrates all communication channels (voice, chat, video) into a single system for agents and customers. It aims for easy use, fast deployment, and improved customer experience through features like chatbots and analytics
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Roke Manor Research
Roke is pioneering Machine Learning & AI powered Image and Video Analytics, our platforms rapidly process media content at scale and performs Deep Learning based content detection, moderation, summarisation and linking functions. A core service provided to UK law enforcement automatically detects and categorise Child Sexual Exploitation images and videos.
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Six Degrees Technology Group Limited
XCaaS supports Unified Communications services through 8x8’s X Series user plans (X1-X4), offering telephony, voicemail, messaging, group chat, video meetings, call recording, AI-powered analytics, internet fax and more. Each user licence includes a calling plan that provides zone-based unmetered calling to domestic and international destinations.
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vCreate
Secure, multi-language clinical video management software empowering healthcare teams to deliver remote care, create clinical efficiencies and improve patient outcomes
Patients/carers upload videos, photos and data for a speedier diagnosis and condition management. Clinicians share with colleagues and other specialties for second opinions with patient data integrated into the EHR.
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CDW Limited
Harmony Email and Collaboration (HEC) is an inline API based email security solution. HEC combines AI/ML, threat intelligence and sandboxing to protect businesses from all variants of email based attacks. HEC also protects collaboration applications from phishing attacks, malware and data loss.
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Infotel UK
Infotel UK is an IT Consultancy based in Newcastle Upon Tyne with expertise in Java, DevOps, Testing, Data Science, AI & Machine Learning, Kafka, Event Driven Architecture, Cloud Based Solutions, Event Based Solutions, Web Development, Agile Methodologies and Project Management.
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4net Technologies Ltd
FourNet offers Unified Communications and SIP services from world leading application providers, including: Microsoft (Teams Direct Routing), Avaya, RingCentral, Gamma, BT Wholesale, Tiger, Ribbon, AudioCodes and others.
Our services can be delivered via a number of hosting options, private, public and hybrid cloud and integrated with Microsoft, Amazon and Google.
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4net Technologies Ltd
4net offers a SaaS Robotic Process Automation (RPA) environment. We bring together RPA principles, Artificial Intelligence(AI), Machine Learning and Cloud Computing.
We can automates processes rapidly by defining, deploying, integrating, operating, testing, and refining RPA requirements for transaction processing, data manipulation, response triggering, and communicating between digital systems.
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Netcall Technology Limited
Liberty Converse CX is an AI powered advanced omnichannel contact centre as a service (CCaaS) solution. Converse CX enables the management and reporting of customer engagements using telephony, email, chat, SMS, and social channels, with multiple ways to connect the contact centre depending on your requirements.
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Cinos
Liberty Converse CX is an AI powered advanced omnichannel contact centre as a service (CCaaS) solution. Converse CX enables the management and reporting of customer engagements using telephony, email, chat, SMS, and social channels, with multiple ways to connect the contact centre depending on your requirements.
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NewVoiceMedia Limited
Vonage is a leading provider of cloud communications including contact centre, unified communications and API. Vonage contact centre is recognised as leader in the Gartner Magic Quadrant with proven availability and security accreditations, Vonage ensures complete flexibility, scalability and reliability. Specialist in CRM integrations to: Salesforce, Zendesk, ServiceNow, Dynamics, SAP.
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ANS Group
Our Portfolio Navigator aims to identify and define suitable use-cases within organisations for Low Code and Power Platform. Through this workshop, we review your processes, pain points, and opportunities to streamline operations, enhance productivity, and drive innovation using tools such as Power Apps, Power Automate, PowerPages, Copilot Studio, and PowerBI.
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Charterhouse Voice & Data
XCaaS supports Unified Communications services through 8x8’s X Series user plans (X1-X4), offering telephony, voicemail, messaging, group chat, video meetings, call recording, AI-powered analytics, internet fax and more. Each user licence includes a calling plan that provides zone-based unmetered calling to domestic and international destinations.
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DATASUMI LTD
Discover the revolutionary approach to customer service through AI-enhanced customer Support. Our state-of-the-art AI technology handles routine questions and administrative duties, optimising interactions and increasing efficiency. We enhance response times by incorporating AI-driven tools into your service, ensuring quick solutions for common customer inquiries.
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Rowden Technologies Ltd
Rowden's Assurance Pipeline Service melds automated ML deployment with scalability, boosting efficiency through features such as automated data prep and orchestration. It supports custom architectures, speeds up model launches with CI/CD, and secures operations with detailed logging. Optimising costs and performance, it’s perfect for effortlessly crafting top-tier ML environments.
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PRESCRIBING SERVICES LTD
Eclipse SCHOLAR (Secure Clinical Hub for Online Learning Audit & Research) empowers NHS ICBs to effortlessly implement a secure pseudonymised data environment for regional activities with full data specialist support. The system allows ICBs to work collaboratively on research programmes with 28 million live patient portals already integrated.
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Six Degrees Technology Group Limited
XCaaS supports Unified Communications services through 8x8’s X Series user plans (X1-X4), offering telephony, voicemail, messaging, group chat, video meetings, call recording, AI-powered analytics, internet fax and more. Each user licence includes a calling plan that provides zone-based unmetered calling to domestic and international destinations.
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Pegasystems Limited
Pega is a low-code platform for AI-powered decisioning and workflow automation. We enable organisations to get work done using apps that are secure, scalable, governed, and maintainable. We offer solutions for business process management, digital process automation, and customer/citizen engagement.Customer/Citizen Decisioning is a key part of the platform.
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SABIO LTD
AXP is a cloud contact centre solution with an API first architecture, enabling customisation and integration with your existing infrastructure. AXP empowers businesses with automated and assisted omnichannel capabilities, AI, realtime and historic reporting and analytics, workforce engagement, journey tracking. Delivering exceptional customer experiences across onmichannels.
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EntServ UK Ltd part of the DXC Technologies Group
DXC's Microsoft Business Applications Data and Analytics practice offers an end to end solution for Data Platform, Cognitive Services and Power BI to support true democratisation of aggregated data based on a single version of the truth. Skills in the practice cover all aspects of the Microsoft Azure Data suite.
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InsightsDriven.io Ltd
ConnectingYouNow (CYN): AI-powered platform streamlining public sector service access, Employee IT issue resolution, and escalations. WCAG 2.1 compliant, driving efficiency and cost savings.
FireBreak.ai an AI-powered Project Risk Intelligence Platform that helps government organisations detect, manage and prevent project risks before they escalate. Reducing Financial Waste through Increased Transparency.
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EntServ UK Ltd part of the DXC Technologies Group
The smart places and things offering provides end to end solutions at scale enabling the adoption and implementation of data driven enterprises that create smart process frameworks and enhanced visibility around organisational processes.
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Ceox
Ceox’s Microsoft Power Platform enables Public Sector Organisations to analyse data, build engaging business applications and automate processes quickly and efficiently. Ceox’s services empowers organisations to use Power Apps, Power Automate, Power BI and Power Virtual Agents. Empower your workforce, automate tasks, streamline process and deliver better customer satisfaction.
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Pegasystems Limited
Pega is a low-code platform for AI-powered decisioning and workflow automation. We enable organisations to get work done using apps that are secure, scalable, governed, and maintainable. We offer solutions for business process management, digital process automation, and customer/citizen engagement. Workforce Intelligence is a key part of the platform.
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Texuna
eDiscovery and eDisclosure Service for collaborative document, communications
exploration and review for legal tagging purposes.
Uses keyword/custodian indexing, search and Technology Assisted Review with advanced AI.
A dynamic matrix for legal searches to manage: Litigation; Arbitration; Freedom of Information (FOI) requests; GDPR compliance; Investigations (Regulatory or HR compliance, employment tribunals).