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4035 results found

4035 results found in Lot 2: Cloud software in the category Customer relationship management (CRM)

  • UCD Research

    COGWORX LIMITED

    Exploring the wider context in which a user is accessing your product or service so that we can find the best opportunities that would deliver the most value.

  • Viewpoint Field View

    TRIMBLE UK LIMITED

    Viewpoint Field View is a cloud-based mobile application that allows workers to capture, share and report data in the field. Viewpoint Field View allows users to quickly resolve issues, mitigate risks and deliver higher quality projects.

  • Compliance Software Solution

    WT DATATECH LTD

    Our cloud-based Solution offers a straightforward, efficient, and powerful tool for managing all governance, risk, and compliance needs, including ISO standards. Our Compliance Solution combines management system integration and risk assurance software to provide the easiest path for your business to attain and uphold ISO certification.

  • 8x8 CCaaS

    8X8 UK LIMITED

    An enterprise-level, omnichannel cloud contact centre solution designed to enhance collaboration with agents and elevate customer experiences. It features skills-based routing, supports various digital and voice channels seamlessly, provides customer journey analytics, and incorporates conversational AI for self-service tasks and automated call management.

  • Salesforce Hyperforce Lightning Service Cloud

    SOFTCAT PLC

    Transform customer service with a single view of a customer's activity and tools for field service, messaging, bots, voice, social service and AI in workflow. Work faster and more productively across all channels on one platform making customer service frictionless, improving your efficiency and customer satisfaction whilst reducing costs. SFDCHS2024GC14

  • Symplicity Advocate - Flex

    Symplicity Corporation

    Advocate’s conduct and wellbeing case management solution enables early intervention by proactively identifying students in crisis and the effective processing of conduct, complaints & appeals. Prioritise efforts in supporting students and responding to incidents. In-built access & permissions ensure confidentiality throughout. Case steps, stages and workflows are fully configurable.

  • SharePoint for Programme and Project Office/ Project Management and Team Collaboration

    BRIGHTWIRE TECHNOLOGY SERVICES LIMITED

    Brightwire's SharePoint ProjectHub provides a central way of managing projects, stores project documents and provides project performance reporting. It helps our clients to categorise, manage and run projects whilst transforming the way people collaborate, creating efficiencies in workload and providing valuable insight into projects for Senior Management.

  • Business PartnerSphere (BPS)

    BLUESTONEX CONSULTING LIMITED

    Business PartnerSphere provides your vendors &/or customers with a self-serve portal to complete onboarding & ongoing management of their data. Ensuring efficient and accurate collection of data for approval. Using SAP Business Technology Platform, the BP portal data provides seamless integration to your SAP system and powerful portal for collaboration.

  • Adepsi Legacy Call and Cloud Telephony Platform by SVL

    SVL BUSINESS SOLUTIONS LIMITED

    Adepsi is a legacy data solution that imports and stores audio and meta-data from various different voice recording platforms, providing replay functionality on a simplified, supportable platform running on a highly resilient AWS infrastructure. Once imported, the source legacy platform can be decommissioned and all data is safe and searchable.

  • RIAMS

    R H ENVIRONMENTAL LIMITED

    RIAMS is an enterprise cloud document management and knowledge management platform. It's designed to digitise and centralise the administration and distribution of documents and content for internal or public use. Applications include sharing, collaboration and the consistent use of information. Users can customise content locally and integrate with other applications.

  • COLIN ® as a Service (Press Office collaboration software)

    INTELOGY LIMITED

    COLIN® is an AI-infused secure online collaboration tool specifically designed for use by UK Government Press Offices. It benefits press officers by providing accurate up to date information to external requests from media outlets; an audit trail of conversations with journalists; and increases efficiency amongst the Media team.

  • Living Made Easy - Part of Shaw Trust

    SHAW TRUST LIMITED(THE)

    Self Assessment tool to support Independent Living

  • Microsoft Operator Connect by Nasstar

    GCI NETWORK SOLUTIONS LIMITED

    Operator Connect as a service allows you to Leverage your Microsoft Teams deployment to make and Receive PSTN Calls Via Nasstar- hosted SBC infrastructure. Through the iPilot Portal, you can quickly and easily manage users.

  • Zivio

    Talon

    Statement of work spend management platform for procurement teams, MSPs and BPOs. Book a demo Modern, intuitive, SaaS, packed with enterprise-class tools for delivering return on any spend or service contracted under a statement of work.

  • Facilities Management software

    MASS INFORMATION SYSTEMS LIMITED

    Technology to enable the efficient running of facilities and estates departments (space, maintenance, energy), including software (CAFM/IWMS; desk booking) and hardware (survey tools; visitor and access management). Consultancy on product provision through vendor agnostic advice. Support of products, integration, customisation and upgrades.

  • Nexus Luware Contact Centre

    NEXUS OPEN SYSTEMS LIMITED

    Luware is a cloud based contact center solution that extends Microsoft Teams with additional features and functionality allowing routing of calls and tasks to the most appropriate agent or team, based on their skills, availability, and presence. It provides self-service options, automation, reporting, and integrations with other applications.

  • Operational area management software

    SMART MANUFACTURING SOLUTIONS TECHNOLOGY LTD

    A fully customisable solution allowing organisations to digitalise operational areas for compliance recording and KPI metrics. A net zero service provider to not affect scope 3 emissions as well as enabling quantified reductions to site emissions from existing processes

  • Public sector SMS

    BOOMERANG I-COMMS LTD

    Multi-channel bulk broadcasts, 2-way conversational SMS, Email and voice messaging, and appointment management for councils. All responses can be delivered to email. Current councils, such as Brent, use our software to remind and notify residents on local changes and manage appointments. ISO-27001, Cyber Essentials and Cyber Essentials Plus accredited

  • SecurityRating.com: Third Party Risk & Vendor Risk Management + Attack Surface Management Platform

    Infosec Ventures

    SecurityRating.com: See your attack surface and third-party (vendor) risk with unrivalled clarity. Reduce your team’s workload with automation. Continuously monitor IT infrastructure. Get insights into vulnerabilities and threats, helping organisations manage risk and comply with regulations. Third-Party & Supply Chain Risk & Attack Surface Management made easy. Finally.

  • Workspace ONE Assist

    PHOENIX SOFTWARE LIMITED

    VMware Workspace ONE Assist is a real-time remote support solution that enables IT and help desk staff to quickly assist employees with mobile and laptop device tasks or issues, decreasing downtime, maximizing productivity, and improving the overall employee experience.

  • Salesforce - Sales Cloud

    VE3 GLOBAL LTD

    Sales Cloud enhances government efforts in revenue generation and effective stakeholder management. Its robust CRM functionalities facilitate the monitoring of relationships, management of activities, and delegation of tasks within teams. It supports both internal stakeholder management and the handling of grants and opportunities.

  • Pegasystems Cloud Software - Low-Code Enterprise Platform

    PEGASYSTEMS LIMITED

    Pega is a low-code platform for AI-powered decisioning and workflow automation. We enable organisations to get work done using apps that are secure, scalable, governed, and maintainable. We offer solutions for business process management, digital process automation, and customer/citizen engagement. Pega’s low-code approach bridges the gap between business and technology.

  • Critical Alerting

    BOOMALERT LIMITED

    BoomAlert automates incident communication. Build bespoke communication workflows, meet requirements for critical events. Alerting workflows automate coordinated processes based on responses, time triggers, count triggers and escalation paths. Critical Alerting, Incident Management, Business Continuity, IT Monitoring, Machine-2-Machine Alerting, Event Management. ISO-27001, Cyber Essentials and Cyber Essentials Plus accredited.

  • Snap Feedback Survey Tool platform

    SNAP SURVEYS LIMITED

    Experience Measurement Platform software providing professional data collection and reporting for surveys, assessments and audits. Optimise engagement and transform data into knowledge. System is accessed entirely online through a browser, with downloadable desktop app for power users and mobile app for offline interviewing. Multi-language capability for online, mobile and paper.

  • Microsoft Dynamics 365 Sales (CRM)

    HSO ENTERPRISE SOLUTIONS LIMITED

    Microsoft Dynamics 365 Sales empowers you to build strong relationships with people by using connected data and insight to take actions, delivering the best service for people’s needs. Dynamics 365 Sales keeps track of your accounts and contacts, nurtures engagements, and creates collateral as well as contact lists and campaigns.

  • Civico hybrid meeting solutions

    CIVICO LIMITED

    Civico is a unified hybrid committee meeting and decision management plugin framework, that links and integrates a comprehensive suite of cloud software meeting management applications. Your Cloud services, meeting management software, and on-premises installed audiovisual systems, are seamlessly networked together so you have a single compete committee meeting system.

  • CDW Microsoft Copilot for Service

    CDW LIMITED

    Microsoft Copilot for Service is an AI-powered productivity tool that integrates with existing CRM solutions. Using AI to enhance customer experiences and boost productivity. By seamlessly working alongside popular Microsoft 365 apps like Word, Excel, PowerPoint, Outlook, and Teams, to provide real-time intelligent assistance to enhance creativity and productivity.

  • SMART: AI IT Support Copilot

    ICS.AI LTD

    The SMART AI IT Support Copilot is a generative AI solution that enhances user self-service 24/7, reducing costs. Pre-trained on your data covering all IT services, the Copilot delivers a grounded personalised solution, which continuously improves through supervised learning, backed by a proven business case and <six months ROI.

  • Panacea Print Management Software

    PANACEA APPLICATIONS LIMITED

    A comprehensive print management tool incorporating instant estimating, proofing, approvals, file sharing, and automated administration. Ensures optimum use of digital, litho, web-offset, large-format and specialist print. Clear, shared workflow and audit trail, from requirement through to delivery, payment and charging. Saves time and cuts costs for buyers and suppliers alike.

  • PCI Pal® Agent-assisted phone-based payments

    PCI-PAL (U.K.) LIMITED

    PCI Pal® Agent-assisted phone-based payments, utilises DTMF (Dual Tone Multi Frequency) masking technology to provide companies with a secure way of handling payments by phone without bringing their environments in scope of PCI DSS. Allowing merchants complete flexibility to enable their customers to click to pay or speak to pay.