Skip to main content

Help us improve the Digital Marketplace - send your feedback

Search results

4053 results found

4053 results found in Lot 2: Cloud software in the category Customer relationship management (CRM)

  • InCase 365 Whistleblowing Solution

    INTEC for Business Ltd

    InCase 365 Whistleblowing Solution provides organisations with an online referral form, complete end-to-end case management system and reporting tool. Allows individuals to raise concerns anonymously, with two way communication and translation functionality.

  • Queue Management_Central Government and Healthcare_2024

    ACF Technologies (UK) Limited

    ACF offer market-leading queue management solutions which combine the following components: self-serve interfaces (kiosks, tablets, virtual queuing), printed or e-tickets (SMS, email), digital signage, audio calling, internal easy-to-use web user interface, intelligent customer routing, skills /needs matching, multi-language, online data / document collection, surveying and much more.

  • Scribe Clinical Audit Management

    Doc-works Ltd

    A fully-featured, customisable cloud clinical audit management system, to collect or import data to measure clinical outcomes or compliance with care standards. Clinical record completion standards or elements of care against NICE guidance can be setup and updated easily. Instant access to compliance reports and enables validation where necessary.

  • Omnia Data Connectivity

    OMNIA SMART TECHNOLOGIES LIMITED

    Our Fleet operations and execution management software is designed to streamline local authority service delivery, encompassing waste collection, road sweeper operations, housing, and highways management. Integrating advanced telematics, vehicle CCTV, route optimisation, asset management, and paperless workflow systems, our software enhances job management and operational efficiency.

  • Insight - Salesforce Lightning Sales Cloud

    INSIGHT DIRECT (UK) LTD

    Supporting government’s drive for intelligent revenue generation and comprehensive stakeholder management, Salesforce’s citizen 360 allows tracking of relationships, activities and tasks and easy process automation. From stakeholder to grant and opportunity management, empower your teams to collaborate and succeed, boosting productivity with trusted AI, whilst comprehensive reporting provides transparency. SFDCI2024GC14

  • Cisco Webex Suite

    FORFUSION LTD

    Perfect your client relationships, accelerate decision-making and improve productivity with cloud-based remote working initiatives. Busy users have a permanent sense of urgency, making automated experiences and quicker response times vital for improved customer engagement and competitive advantage. We help you perfect relationships through smart analysis tools and continuous service improvement.

  • E-Surveys and Feedback

    Leicestershire Health Informatics Service

    On line responsive mobile friendly real time surveys for data collection, feedback forms; suitable for service users, patient and staff, such as Friends and Family Test, Patient Experience; Equality and Diversity Monitoring, Service and Customer Satisfaction, Organisational Performance, for Continuous Improvement and Quality, Internet and Intranet / Secure Encrypted Forms

  • Landlord Accreditation Scheme Web Platform

    ROCKTIME LIMITED

    Rocktime's landlord accreditation software allows councils to provide an effective online platform to manage landlord accreditation through the delivery of E-learning for ongoing CPD accreditation and the management of instructor led training courses. Rocktime's systems can be integrated with legacy CRM/EDRMS systems as well as postcode and online payment systems

  • Global 4's 8x8 Video Conferencing

    GLOBAL 4 COMMUNICATIONS LIMITED

    HD Video Conferencing service single click from 8x8's X-Series (1 to 8), increases productivity, delivering a full collaborative solution via single web app: audio/video conference calls with virtual online meetings; screen sharing; whiteboarding; team meetings; Jitsi open source meeting experience; inbuilt telephony, IM & recording with call plans.

  • Probation Management Solution

    MAKE TIME COUNT TODAY LTD

    Supporting People on Probation to complete probation time without further breach or other sanction. Complete Case Management solution Inc: Shared calendar Auto-notifications Staff and User App Chat feature Check-in / Check out to confirm attendance 360 degree feedback Complete Unpaid Work management solution Online Training "One click" referrals

  • Computacenter - IBM Robotic Process Automation (RPA)

    Computacenter (UK) Ltd

    The IBM RPA offering helps you automate more business and IT processes at scale with the ease and speed of traditional RPA. Software robots, or bots, can act on AI insights to complete tasks with no lag time and enable you to achieve digital transformation.

  • Customer Relationship Management (CRM)

    TELEFÓNICA TECH UK BUSINESS APPLICATIONS LIMITED

    Microsoft Dynamics 365 for Customer Engagement (CRM) integrates Sales, Marketing, Customer Service, Field Service, and Project Service Automation. It streamlines interactions, offering a unified platform for customer engagement, sales, and marketing. Renowned for flexibility and scalability, it tailors solutions for businesses of all sizes, supporting diverse industry needs seamlessly.

  • Insight - Salesforce Lightning Service Cloud

    INSIGHT DIRECT (UK) LTD

    Transform customer service with a single view of a customer's activity and tools for field service, messaging, bots, voice, social service and AI in workflow. Work faster and more productively across all channels on one platform making customer service frictionless, improving your efficiency and customer satisfaction whilst reducing costs. SFDCI2024GC14

  • UCD Research

    COGWORX LIMITED

    Exploring the wider context in which a user is accessing your product or service so that we can find the best opportunities that would deliver the most value.

  • Viewpoint Field View

    Trimble UK Limited

    Viewpoint Field View is a cloud-based mobile application that allows workers to capture, share and report data in the field. Viewpoint Field View allows users to quickly resolve issues, mitigate risks and deliver higher quality projects.

  • Compliance Software Solution

    WT DATATECH LTD

    Our cloud-based Solution offers a straightforward, efficient, and powerful tool for managing all governance, risk, and compliance needs, including ISO standards. Our Compliance Solution combines management system integration and risk assurance software to provide the easiest path for your business to attain and uphold ISO certification.

  • 8x8 CCaaS

    8x8 UK Limited

    An enterprise-level, omnichannel cloud contact centre solution designed to enhance collaboration with agents and elevate customer experiences. It features skills-based routing, supports various digital and voice channels seamlessly, provides customer journey analytics, and incorporates conversational AI for self-service tasks and automated call management.

  • Salesforce Hyperforce Lightning Service Cloud

    SOFTCAT PLC

    Transform customer service with a single view of a customer's activity and tools for field service, messaging, bots, voice, social service and AI in workflow. Work faster and more productively across all channels on one platform making customer service frictionless, improving your efficiency and customer satisfaction whilst reducing costs. SFDCHS2024GC14

  • Symplicity Advocate - Flex

    Symplicity Corporation

    Advocate’s conduct and wellbeing case management solution enables early intervention by proactively identifying students in crisis and the effective processing of conduct, complaints & appeals. Prioritise efforts in supporting students and responding to incidents. In-built access & permissions ensure confidentiality throughout. Case steps, stages and workflows are fully configurable.

  • SharePoint for Programme and Project Office/ Project Management and Team Collaboration

    BRIGHTWIRE TECHNOLOGY SERVICES LIMITED

    Brightwire's SharePoint ProjectHub provides a central way of managing projects, stores project documents and provides project performance reporting. It helps our clients to categorise, manage and run projects whilst transforming the way people collaborate, creating efficiencies in workload and providing valuable insight into projects for Senior Management.

  • Business PartnerSphere (BPS)

    BLUESTONEX CONSULTING LIMITED

    Business PartnerSphere provides your vendors &/or customers with a self-serve portal to complete onboarding & ongoing management of their data. Ensuring efficient and accurate collection of data for approval. Using SAP Business Technology Platform, the BP portal data provides seamless integration to your SAP system and powerful portal for collaboration.

  • Adepsi Legacy Call and Cloud Telephony Platform by SVL

    SVL Business Solutions Ltd

    Adepsi is a legacy data solution that imports and stores audio and meta-data from various different voice recording platforms, providing replay functionality on a simplified, supportable platform running on a highly resilient AWS infrastructure. Once imported, the source legacy platform can be decommissioned and all data is safe and searchable.

  • RIAMS

    RH Environmental Limited

    RIAMS is an enterprise cloud document management and knowledge management platform. It's designed to digitise and centralise the administration and distribution of documents and content for internal or public use. Applications include sharing, collaboration and the consistent use of information. Users can customise content locally and integrate with other applications.

  • COLIN ® as a Service (Press Office collaboration software)

    INTELOGY LIMITED

    COLIN® is an AI-infused secure online collaboration tool specifically designed for use by UK Government Press Offices. It benefits press officers by providing accurate up to date information to external requests from media outlets; an audit trail of conversations with journalists; and increases efficiency amongst the Media team.

  • Living Made Easy - Part of Shaw Trust

    SHAW TRUST LIMITED(THE)

    Self Assessment tool to support Independent Living

  • Microsoft Operator Connect by Nasstar

    GCI NETWORK SOLUTIONS LIMITED

    Operator Connect as a service allows you to Leverage your Microsoft Teams deployment to make and Receive PSTN Calls Via Nasstar- hosted SBC infrastructure. Through the iPilot Portal, you can quickly and easily manage users.

  • Zivio

    Talon

    Statement of work spend management platform for procurement teams, MSPs and BPOs. Book a demo Modern, intuitive, SaaS, packed with enterprise-class tools for delivering return on any spend or service contracted under a statement of work.

  • SharePortals CRM

    Betasoft Limited

    SharePortals is a customer relationship, document and case management platform built into Microsoft 365. It is designed for small to medium sized organisations who wish to leverage their Microsoft 365 investment to manage customer information and documents in a user-friendly package.

  • Nexus Luware Contact Centre

    NEXUS OPEN SYSTEMS LIMITED

    Luware is a cloud based contact center solution that extends Microsoft Teams with additional features and functionality allowing routing of calls and tasks to the most appropriate agent or team, based on their skills, availability, and presence. It provides self-service options, automation, reporting, and integrations with other applications.

  • Operational area management software

    sms technology

    A fully customisable solution allowing organisations to digitalise operational areas for compliance recording and KPI metrics. A net zero service provider to not affect scope 3 emissions as well as enabling quantified reductions to site emissions from existing processes