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Boomerang I-Comms Ltd
Allow end users to initiate engagement with conversational messaging. Create inbound SMS, email, and voice campaigns.2-way SMS, voice, and email bulk communications. Our multi-channel messaging can automatically match responses and deliver them to your email. ISO-27001, Cyber Essentials and Cyber Essentials Plus accredited
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Mazik Global Limited
Dynamics 365 for Customer Engagement has features that enables sales people to build strong relationships with their customers, take actions based on insights, and close sales faster. Helps turn prospects into business relationships. Build great customer relationships by focusing on optimum customer satisfaction.
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Specialist Computer Centres plc
Xurrent is the Complete Service Management platform enabling departments, like IT&HR, to work together seamlessly, including external service providers where services are outsourced. Automate requests from customer or citizens to interact with the right service providers within your organisation. Xurrent supports ITIL and fully integrates knowledge-management, time-tracking and project-management capabilities.
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Orcuma Ltd
Our Case Management Software is a specialised solution designed to support organizations dedicated to addressing domestic abuse, stalking, and honour-based violence. With a focus on victim safety, perpetrator accountability, and risk assessment/safety planning, our software provides comprehensive tools to streamline case management and deliver effective support services.
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Insight
Generate web pages, forms, guided processes and public-facing services meeting accessibility obligations. Utilising GDS HTML and CSS with Web Components from Salesforce for Experience and Flow Builder
IMPORTANT: You (not Salesforce) are responsible for the Service Standard; this solution assists with compliance but not commit to meeting any standard. SFDCI2024GC14
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Insight
Extending Salesforce services is easy with a host of powerful add-ons. Pre-integrated, adding extra functionality and services is fast and easy. The add-ons listed give you the extra capability, tools and capacity you need to configure your Salesforce service the way you want. SFDCI2024GC14
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Insight
MuleSoft’s Anypoint Platform, a leading solution for API-led connectivity, creates an application network of apps, data, and devices, on-premise and in the cloud – empowering IT and business to create seamless digital experiences, products, and services with the #1 hybrid platform for integration, full lifecycle API management, and automation. SFDCMSI2024GC14
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CDW Limited
A portfolio of vertical, process driven applications built on the
best-in-breed ServiceNow platform promoting business process
automation through digital workflows and great experiences. The
ServiceNow platform leverages a centralised concept of a single
data model, single UX, single automation and integration engine
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Equine Register Ltd
Enables national equine databases to electronically exchange verified equine identification, bio security status and registration data with each other, in line with UK and international equine registration and identification laws to promote disease surveillance and control. Integrated with border control services can also link with 3rd party systems.
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ALTODIGITAL NETWORKS LIMITED
CareAR’s Service Experience Management platform, provides Self-Solve and Remote-Solve support. Digital processes twinned with AR-Instructional Content, and AI-Powered Visual Verification, empowers end-users with the Right Content, in the Right Context, at the Right Time. This service, backed with AR Visual Support, helps to Reduce Downtime, Increase CSAT and Eliminate Dispatches.
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Columbus Global UK Ltd
Review, Assessment and Implementation of Microsoft Dynamics and Power Platform Solutions
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Ultranyx
Location Intelligence APIs facilitate you in building innovative location-based applications for multiple platforms (including both web and mobile). The APIs facilitate varied location-based information and communication services to the developers. The developers can use this locational data to develop innovative apps for commercial and consumer markets.
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INOAPPS LIMITED
Inoapps Outturn Planning optimises the response to this challenge, providing a simple solution calculating the financial future based on current conditions in the app. It allows Engineering and Construction organisations to review the day-to-day, high-level financial status of construction projects and enables decision-making leading to greater control and improved profitability.
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NEO TECHNOLOGY LIMITED
Neo Technology's Customer Engagement Portals offer interactive platforms for customers to engage with you, access information, and request services seamlessly. These portals enhance communication, empower customers in every channel, and streamline management processes for improved customer satisfaction.
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Arcus Global Limited
Salesforce Health Cloud uses the power of the cloud, social and mobile technologies to give healthcare professionals the tools they need to collaborate more efficiently, understand patients more deeply, and build 1-to-1 relationships across entire care journeys. SFDCHA2024GC14
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Boomerang I-Comms Ltd
Boomerang delivers a robust two-factor authentication (2FA) messaging service, bolstering account security with one-time passcode (OTP) verification. Our solution equips developers with seamless integration tools for heightened protection against unauthorized access. Leveraging Boomerang's platform fortifies accounts, reducing risks and ensuring compliance with ISO 27001, Cyber Essentials, and Cyber Essentials Plus.
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Computer Application Services Limited t/a Workpro
Workpro complaints management system improves complaints handling and reporting - while reducing costs and risks. Log and track all complaints, customer feedback and enquiries in one integrated system. FOI, EIR and DPA case types included. More case types can be added. Everything to do with a case in one place.
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Verint Systems Inc.
Verint Application Triggers is an innovative, cloud-based solution that provides contact centre leadership with the assurance that their centre is complying with appropriate rules, regulations, and processes. It can trigger actions based on real-time desktop events to help ensure compliance, such as pausing and resuming recording
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Equine Register Ltd
Enables organisations to electronically exchange core system data and communicate digitally with borders teams, vets and OVs to provide high health verified information which can be linked to automated digital docs available with Smartcards and on CED. Supporting the Border Target Operating Model, IPAFFs and frictionless high health equine movements.
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Freshworks Inc.
Freshsales Suite is a unified, 360 degree sales and marketing CRM software by Freshworks. With an intuitive UI and powerful feature set including AI based lead scoring, visual deal pipeline, and intelligent workflow automations, Freshsales gives businesses everything they need to manage their sales in a hassle free package.
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Softcat Limited
The Appian low-code application platform (LCAP) provides dynamic case management, robust process automation, and powerful AI integration. Its enables rapid development of sophisticated applications through data fabric integration, setting it apart as a comprehensive solution for organisations seeking agility, innovation, and efficiency in application development. APPSC24GC14
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Esuasive
Esuasive Housing ASB is a core component of Esuasive Housing, a complete, modular, preconfigured solution for Housing Associations and Local Authority landlords, fully customisable and extensible, and built on the Microsoft Dynamics 365 and Power Apps platform.
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Softcat Limited
Extending Salesforce services is easy with a host of powerful add-ons. Pre-integrated, adding extra functionality and services is fast and easy. The add-ons listed give you the extra capability, tools and capacity you need to configure your Salesforce service the way you want. SFDCHS2024GC14
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Abavus.co.uk
Our Communications Plugin allows you to schedule and send targeted communications to customers. Customers are able to subscribe and unsubscribe from content feeds maintained by your authority. The plugin can also be used as a communication overlay for service activities, such as collection reminders, renewal reminders, or general service-related communications.
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Softcat Limited
Salesforce Health Cloud uses the power of the cloud, social and mobile technologies to give healthcare professionals the tools they need to collaborate more efficiently, understand patients more deeply, and build 1-to-1 relationships across entire care journeys. SFDCS2024GC14
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Leicestershire Health Informatics Service
The use of eLearning is a powerful and engaging tool for communication, education and training. From concept o creation we can handle all parts of the process. Our content writing specialists are here to support you in creating the perfect bespoke eLearning package for your needs.
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BRIGHTLY SOFTWARE LIMITED
A market leading provider of enterprise asset management software enabling asset owners, stakeholders and partners to manage assets collaboratively to achieve business outcomes underpinned by ISO55001. Designed to empower customers with information to inform outcome based decisions on repair, maintenance and investment for assets. We make smart simple.
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Sunrise Software Limited
Sunrise HRCM is designed for HR Service Delivery and Shared Service Service Desks, managing both HR Cases, Queries and Requests. HR teams will have a single place for supporting large volumes of employee interactions, automating and manage key HR processes, spot trends and ensure consistency of issue resolution and advice.
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Ctalk Limited
Ctalk is a globally acknowledged expert in Contact Centre solutions. The Ctalk omnichannel system offers a comprehensive contact centre solution, available as hosted, CCaaS, or on-premises. The product suite integrates cutting-edge technologies, ensuring seamless communication across all channels and encompasses the following technologies:
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Epaccsys Limited
GS1 systems provider Epaccsys an accredited GS1 partner have been supplying GS1 compliant systems and GS1 solutions for over 15 years with Epicor software. Alongside the Epaccsys GS1 system sits a full suite of ERP modules including Financial, Distribution, Supply Chain Management and Project Management.