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722 results found

722 results found in Lot 2: Cloud software in the category Virtual agents

  • Community Health & Wellbeing Services Directory & Virtual Coach Portal

    EMBER TECHNOLOGY LTD

    Modern directory of services portal that helps residents to find self-help content and support services. Helps LA’s deliver Care Act 2014 obligations by providing multiple methods of discovering local services, events, organisation and resources via multiple subject matter search and personalised, interactive discovery pathways, the ‘Virtual Coach’.

  • Customer Relationship Management Software

    Lateral

    Lateral Technology has been a cloud-based technology provider of software since 2009. Lateral offers workflow automation, task management, automated communication of texts, emails, calls and letters. Lateral is known for its flexibility servicing multiple councils for a variety of CRM use-cases.

  • Salesforce Experience Cloud

    Arcus Global Limited

    Deliver citizen-first digital experiences. Build connected government interactive websites, self-service portals, and applications. Make it easy for citizens to submit forms, search knowledge, access their data and take action. Launch and adapt scalable experiences fast using clicks or code and extend with a broad ecosystem of easy-to-use tools. SFDCA2024GC14

  • Infopad - Dynamics 365 CRM for SMEs

    INFOPAD LTD

    InfoPad's Dynamics 365 CRM for SMEs is a cloud-based solution designed to streamline customer relationship management. It offers comprehensive tools for sales, marketing, and service operations, tailored to the unique needs and growth demands of small to medium-sized enterprises, enhancing efficiency and customer engagement.

  • Cloud PBX

    Six Degrees

    XCaaS supports Unified Communications services through 8x8’s X Series user plans (X1-X4), offering telephony, voicemail, messaging, group chat, video meetings, call recording, AI-powered analytics, internet fax and more. Each user licence includes a calling plan that provides zone-based unmetered calling to domestic and international destinations.

  • Salesforce - Industry Solutions

    VE3 GLOBAL LTD

    VE3 leverages cloud, social, and mobile technologies through Salesforce Health Cloud to empower healthcare professionals. Our solution enables efficient collaboration, deeper patient understanding, and fosters 1-to-1 relationships throughout the entire care journey.

  • Engage Website Navigational Assistant

    Inform Communications Ltd

    Our Navigational Assistant is a round-the-clock virtual helper on your website, swiftly guiding users to the right information. It reduces the need for live support, enhances user experience, and supports multiple languages, making every interaction smoother and more efficient. Supervised Machine learning ensures the service constantly evolves and improves.

  • Appointment Booking_Education_2024

    ACF Technologies (UK) Limited

    ACF offer market-leading appointment booking solutions which combine the following components: Omni-channel booking and serving (online, phone, in-person, video), automated notifications, rota management, easy-to-use web user interface, check-in options, intelligent skills to needs matching, multi-language, webform data & document collection, calendar synchronisation, room booking, surveying, integrations and more.

  • Engage Rocket Chat

    Inform Communications Ltd

    Engage Rocket Chat empowers teams with a flexible, messaging platform that enhances communication internally and with clients. Offering end-to-end encryption, customisability, and complete data control, it supports real-time chat, video calls, and file sharing, seamlessly integrating with existing tools. Ideal for organisations prioritising security, collaboration, and adaptability.

  • Insight - Salesforce Lightning Industry Solutions

    INSIGHT DIRECT (UK) LTD

    Salesforce Health Cloud uses the power of the cloud, social and mobile technologies to give healthcare professionals the tools they need to collaborate more efficiently, understand patients more deeply, and build 1-to-1 relationships across entire care journeys. SFDCI2024GC14

  • FourNet (4net) Cloud RPA - AI - Chatbot

    4net Technologies Ltd

    4net offers a SaaS Robotic Process Automation (RPA) environment. We bring together RPA principles, Artificial Intelligence(AI), Machine Learning and Cloud Computing. We can automates processes rapidly by defining, deploying, integrating, operating, testing, and refining RPA requirements for transaction processing, data manipulation, response triggering, and communicating between digital systems.

  • Microsoft Dynamics 365 Field Service (FSM)

    HSO ENTERPRISE SOLUTIONS LIMITED

    Microsoft Dynamics 365 Field Service helps technicians increase first-time fix rates. Dynamics 365 Field Service provides the tools to deliver onsite services to customers and manage their mobile workforce. With tools that create work orders, schedule, and dispatch technicians, execute work orders, asset management and servicing and inventory.

  • Liberty Converse CX - Omnichannel Contact Centre

    NETCALL TECHNOLOGY LIMITED

    Liberty Converse CX is an AI powered advanced omnichannel contact centre as a service (CCaaS) solution. Converse CX enables the management and reporting of customer engagements using telephony, email, chat, SMS, and social channels, with multiple ways to connect the contact centre depending on your requirements.

  • Salesforce Lightning Sales Cloud

    Arcus Global Limited

    Supporting government’s drive for intelligent revenue generation and comprehensive stakeholder management, Salesforce’s citizen 360 allows tracking of relationships, activities and tasks and easy process automation. From stakeholder to grant and opportunity management, empower your teams to collaborate and succeed, boosting productivity with trusted AI, whilst comprehensive reporting provides transparency. SFDCA2024GC14

  • Netcall Liberty Converse CX - Omnichannel Contact Centre

    Cinos

    Liberty Converse CX is an AI powered advanced omnichannel contact centre as a service (CCaaS) solution. Converse CX enables the management and reporting of customer engagements using telephony, email, chat, SMS, and social channels, with multiple ways to connect the contact centre depending on your requirements.

  • Vonage Contact Centre

    NewVoiceMedia Limited

    Vonage is a leading provider of cloud communications including contact centre, unified communications and API. Vonage contact centre is recognised as leader in the Gartner Magic Quadrant with proven availability and security accreditations, Vonage ensures complete flexibility, scalability and reliability. Specialist in CRM integrations to: Salesforce, Zendesk, ServiceNow, Dynamics, SAP.

  • Microsoft Power Platform Portfolio Navigator

    ANS GROUP LIMITED

    Our Portfolio Navigator aims to identify and define suitable use-cases within organisations for Low Code and Power Platform. Through this workshop, we review your processes, pain points, and opportunities to streamline operations, enhance productivity, and drive innovation using tools such as Power Apps, Power Automate, PowerPages, Copilot Studio, and PowerBI.

  • Noesis Cloud

    Waltec Solutions Ltd

    Our Noesis Cloud range of products are designed to combat common business issues and to bring the efficiencies gained from electronic processes where paper has traditionally been used, reducing administrative overhead and providing streamlined processes and accurate management information. Specifically focussed on Procurement, Facilities and Finance Management processes.

  • Fusion - 8x8 UCaaS (Unified Communications as a Service)

    Charterhouse Voice & Data

    XCaaS supports Unified Communications services through 8x8’s X Series user plans (X1-X4), offering telephony, voicemail, messaging, group chat, video meetings, call recording, AI-powered analytics, internet fax and more. Each user licence includes a calling plan that provides zone-based unmetered calling to domestic and international destinations.

  • Salesforce Experience Cloud

    XMA LIMITED

    Deliver citizen-first digital experiences. Build connected government interactive websites, self-service portals, and applications. Make it easy for citizens to submit forms, search knowledge, access their data and take action. Launch and adapt scaleable experiences fast using clicks or code and extend with a broad ecosystem of easy-to-use tools. SFDCX2024GC14

  • CDW ServiceNow Software and Licencing

    CDW LIMITED

    A portfolio of vertical, process driven applications built on the best-in-breed ServiceNow platform promoting business process automation through digital workflows and great experiences. The ServiceNow platform leverages a centralised concept of a single data model, single UX, single automation and integration engine

  • 8x8 Work - Unified Communications as a Service (UCaaS)

    Six Degrees

    XCaaS supports Unified Communications services through 8x8’s X Series user plans (X1-X4), offering telephony, voicemail, messaging, group chat, video meetings, call recording, AI-powered analytics, internet fax and more. Each user licence includes a calling plan that provides zone-based unmetered calling to domestic and international destinations.

  • Pegasystems Cloud Software - Customer/Citizen Decisioning

    Pegasystems Limited

    Pega is a low-code platform for AI-powered decisioning and workflow automation. We enable organisations to get work done using apps that are secure, scalable, governed, and maintainable. We offer solutions for business process management, digital process automation, and customer/citizen engagement.Customer/Citizen Decisioning is a key part of the platform.

  • Avaya & Cognigy AI Experience Platform Customer Experience Software and Cloud Solutions

    SABIO LTD

    AXP is a cloud contact centre solution with an API first architecture, enabling customisation and integration with your existing infrastructure. Cognigy AI is an Enterprise-Grade Conversational AI Platform designed specifically for large-scale enterprises to build, deploy, and manage both chat and voice agents.

  • Esuasive Housing CRM and Customer Service

    Esuasive

    Esuasive CRM and Customer Service is a core component of Esuasive Housing, a complete, modular, preconfigured solution for Housing Associations and Local Authority landlords, fully customisable and extensible, and built on the Microsoft Dynamics 365 and Power Apps platform.

  • AI for Customer Service using Dynamics 365

    BRIGHTWIRE TECHNOLOGY SERVICES LIMITED

    Brightwire delivers AI on Microsoft Power Platform and Dynamics365 to enable generation of personalised responses to customers and cases. Our solutions range from contact, activity and stakeholder management, complaints handling, legal case management, patient (clinical and veterinary) management, marketing and customer service in call centres and service departments.

  • Insight - Salesforce Hyperforce Lightning Add-ons

    INSIGHT DIRECT (UK) LTD

    Extending Salesforce services is easy with a host of powerful add-ons. Pre-integrated, adding extra functionality and services is fast and easy. The add-ons listed give you the extra capability, tools and capacity you need to configure your Salesforce service the way you want. SFDCHI2024GC14

  • Britannic private cloud for Mitel

    Britannic Technologies

    Many organisations have made large investments into Mitel platforms and technology. By migrating to Britannic cloud, organisations can protect that investment whilst also benefitting from the strength of Britannic's Private Cloud offer.

  • Sundry Debt Recovery Software

    Lateral

    Lateral Technology has been a cloud-based technology provider of collection software since 2009. Lateral offers workflow automation, task management, automated communication of texts, emails, calls and letters. Lateral is known for its flexibility servicing multiple councils for collecting a variety of debt types.

  • AI Automation - ConnectingYouNow + AI Project Risk Assessment - FireBreak

    InsightsDriven.io Ltd

    ConnectingYouNow (CYN): AI-powered platform streamlining public sector service access, Employee IT issue resolution, and escalations. WCAG 2.1 compliant, driving efficiency and cost savings. FireBreak.ai an AI-powered Project Risk Intelligence Platform that helps government organisations detect, manage and prevent project risks before they escalate. Reducing Financial Waste through Increased Transparency.