-
GoodSAM Limited
The GoodSAM Instant suite of products centres on the app-less video system enabling services to open any callers smartphone camera and have one or multiway consultations and then use our powerful AI systems. Video Forwarding, Instant Location, Evidence Upload and Document signing are some of the additional functions.
-
INTUITY COMMUNICATIONS LIMITED
An enterprise-level, omnichannel cloud contact centre solution designed to enhance collaboration with agents and elevate customer experiences. It features skills-based routing, supports various digital and voice channels seamlessly, provides customer journey analytics, and incorporates conversational AI for self-service tasks and automated call management.
-
SAP UK Ltd
SAP Commerce Cloud is a complete digital eCommerce and Citizen Engagement solution that can integrate digital and physical customer touchpoints onto a single, robust platform, helping you deliver exceptional,
seamless customer experiences anywhere, anytime.
-
Melissa Data Ltd
Melissa Geocode solutions convert addresses into geocodes (latitude and longitude coordinates). Providing precise rooftop geocodes for 95% of all physical addresses in the U.K., U.S. as well as 240+ countries around the world. Our unique parse and matching algorithms fix errors and complete addresses that have missing or invalid components.
-
FORFRONT LIMITED
e-shot™ is the email marketing platform trusted by the public sector to send highly effective campaigns.
Whether it is newsletters to millions or messages to individuals, e-shot gives you a simple solution for sending accessible messaging to your audience.
-
Welfare Call (LAC) Limited
Fully managed, intuitive, bespoke and secure cloud-based ePEP platform to assist Local Authorities, Virtual Schools and other key stakeholders in improving educational outcomes for vulnerable cohorts. Our ePEP is procured by 60+ Authorities and improves both the quality and quantity of Personal Education Plans for Looked After and Vulnerable Children
-
Democracy Counts Limited
Authentic8 offers a seamless polling management solution designed for Returning Officers, Presiding Officers, Poll Clerks and Polling Station Inspectors. Effortlessly mark electoral registers digitally, automate CNLs and ballot paper accounts and other election & voting day activities. Supports comprehensive rounds management for Polling Station Inspectors.
-
MRI SOFTWARE LIMITED
This hosted system tracks deliveries to buildings and tracking management key sets. Expected parcels may be added in advance and all parcels are checked in as they arrive with optional barcode scanning capability. Automatic notifications alert and remind recipients of deliveries. Parcel and key management is aided with online views.
-
BOOMERANG I-COMMS LTD
An intelligent platform to automate appointment management using our patented threading technology for 2-way messaging. We make it easy to manage appointments and integrate with your booking system / schedule. SMS, EMAIL AND IVR used to set, remind and cancel appointments. ISO-27001, Cyber Essentials and Cyber Essentials Plus accredited
-
tootoot ltd
Stribe is a staff survey and employee voice platform, paired with an expert people science team. We make a significant difference for the organisations we work with, improving employee voice, enhancing culture, and providing valuable insights that create a great place to work.
-
ROCKTIME LIMITED
Rocktime's verso™ licensing software provides online self-service animal licensing, data validation and process transformation. Used as a stand alone system or fully integrated, verso can be tailored to mirror and improve your internal processes, and can power all types of public sector licensing schemes.
-
MetaCompliance Ltd
MetaCompliance Security Awareness Essentials helps to raise awareness of cyber threats, reduce the risks associated with attacks, and embed a culture of security compliance. Organisations can automate their annual security awareness program and deliver 12 months of awareness activities that engage employees to uphold best practice behaviours, all year round.
-
PressArea
A secure online digital asset management (DAM) and press centre platform for marketing and PR departments. Tools include press release creation and distribution (online+email), image, video and document asset distribution, press enquiry systems, bulk WeTransfer-like file sends, lines-to-take, social media integration, multi-language, and registered-users-only downloads.
-
NETCALL TECHNOLOGY LIMITED
Liberty Create is an enterprise low-code application development platform. Simplify and accelerate delivery of digital services, case-management and citizen relationship management applications. Local Government and Housing Providers can further benefit from the pre-built and supported foundation provided by Citizen Hub and Tenant Hub to increase development speed and capacity.
-
NEO TECHNOLOGY LIMITED
Neo Technology's AI solution elevates tenant satisfaction and operational efficiency by incorporating features such as virtual assistants, predictive maintenance, automated repairs reporting, and flagging urgent cases that need attention, resulting in proactive issue resolution and enhanced communication channels.
-
Skyguard Ltd
Lone worker services from Peoplesafe protect local government employees working alone in over half of the UK’s Councils. Alarms raised through lone working devices, safety apps and body cameras are professionally managed by our 24/7/365 control centre. Protect all roles within the Council using the widest solution range from Peoplesafe.
-
ARCUS GLOBAL LIMITED
Transform customer service with a single view of a customer's activity and tools for field service, chatbots, CTI, social service and AI. Work faster and more productively across channels including phone, email, webchat, and social media, making customer service frictionless, improving your efficiency and customer satisfaction whilst reducing costs. SFDC2022GC13
-
Bulb Tech Group
Voca is a certified Microsoft Teams Contact Center built in Azure with ready-to-use conversational AI. With a lightweight design, Voca gives you the trusted reliability of Teams Phone, the speed to make drag-and-drop changes, and flexibility of only paying for what you need. Voca easily scales to every Teams user
-
SIXWORKS LIMITED
SiXworks is a licensed seller of the Pega Platform, #1 for customer engagement and digital process automation (DPA) software including Case Management, Business Process Management (BPM), real-time decisioning, end-to-end AI, workforce intelligence and robotic automation (RDA/RPA). The cloud-based, no-code, Pega Government Platform (PGP) and CRM support DPA and transform engagement.
-
Empowering Communities
Encrypted public facing ASB Reporting and Case Review Forms and Reporting Module that integrates with the ECINS ASB and Community Safety Multi-Agency Case Management System. Includes electronic ASB diary sheets and option to integrate with the ECINS Victim Module. Used for over 80 community safety areas of business.
-
EBO.AI (UK) LTD
The EBO solution guides patients and visitors effectively, ensuring they have access to the right information or services at the right time. The product can handle:
- Service and department navigation
- Specialist referrals
- Educational resources
- Patient portal guidance
-
PEOPLE PLACES LIVES LIMITED
Allows service users, individuals or professionals to complete engaging and intuitive online assessments (triage, occupational therapy, needs assessments, financial assessments, carers assessments and more). Our assessment module supports automated scoring and full integration to case management systems, with ongoing reviews to measure outcomes.
-
Cyberlab
Cloud Voice is a hosted business telephone service. It provides an extensive range of features via an easy-to-use web portal, helping you work better together and connect you with your people
-
SVL Business Solutions Ltd
Calabrio Workforce Management enables accurate Forecasting, Scheduling and Intraday Management of your workforce in the front and back office to ensure SLAs are met , empower agents and improve Employee Engagement.
SVL's WFM Practice offers a Consultancy and Support to help you leverage investment made in the shortest possible time.
-
Formus Professional Software
FormusPro is a certified Microsoft Partner who specialises in the implementation, configuration and development of software, primarily on the Microsoft Dynamics 365 (D365) platform. In addition, we also offer data migration, system integration, continuous system development, software licensing, consultancy, training, training documentation and support.
-
CLOUD 9 TECHNOLOGIES LTD
The Cloud 9 Citizen Mobile app is a comprehensive platform allowing residents to access a wide-range of council services in a single easy-to-use mobile app. The app includes reporting forms, access to council services such as waste & recycling, planning, environmental health and has a powerful push notification system.
-
Valiantys Ltd
Valiantys is Atlassian's Partner of the Year 2019 for Services. We offer a Risk & Compliance solution built upon the Atlassian Suite to achieve compliance with public sector industry standards including ISO 9001, ISO 27001 PCI DSS and GDPR, by using the suite for compliance documentation, checklist, tracking and reporting.
-
FUJITSU SERVICES LIMITED
Fujitsu has deep experience in implementing Oracle Analytics Cloud solutions and is well-positioned to help you plan, adopt and integrate Oracle ERP Cloud. Our proven methodologies and standardised tools simplify and accelerate the implementation process while minimising risk.
-
adappt
Effortlessly convert your Word documents to produce templated, full colour, print-ready PDFs, that pre-format content with our innovative Word Add-in. Streamline your document workflow and ensure professional-quality printing with ease. Ideal for creating documents with repetitive artwork, such as tables/lists.
-
INSIGHT DIRECT (UK) LTD
XCaaS supports Unified Communications services through 8x8’s X Series user plans (X1-X4), offering telephony, voicemail, messaging, group chat, video meetings, call recording, AI-powered analytics, internet fax and more. Each user licence includes a calling plan that provides zone-based unmetered calling to domestic and international destinations.