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NEO TECHNOLOGY LIMITED
Neo Technology's AI solution elevates tenant satisfaction and operational efficiency by incorporating features such as virtual assistants, predictive maintenance, automated repairs reporting, and flagging urgent cases that need attention, resulting in proactive issue resolution and enhanced communication channels.
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Peoplesafe
Lone worker services from Peoplesafe protect local government employees working alone in over half of the UK’s Councils. Alarms raised through lone working devices, safety apps and body cameras are professionally managed by our 24/7/365 control centre. Protect all roles within the Council using the widest solution range from Peoplesafe.
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ARCUS GLOBAL LIMITED
Transform customer service with a single view of a customer's activity and tools for field service, chatbots, CTI, social service and AI. Work faster and more productively across channels including phone, email, webchat, and social media, making customer service frictionless, improving your efficiency and customer satisfaction whilst reducing costs. SFDC2022GC13
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Bulb Tech Group
Voca is a certified Microsoft Teams Contact Center built in Azure with ready-to-use conversational AI. With a lightweight design, Voca gives you the trusted reliability of Teams Phone, the speed to make drag-and-drop changes, and flexibility of only paying for what you need. Voca easily scales to every Teams user
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PROJECT ARK LIMITED
Project Ark is an innovative, AI-powered, property technology business.
Our technology is essential to our client's Resident Engagement Strategies and via our cloud-based property management software and resident apps, we have become the "go-to" technology for all buildings over 18 meters that wish to satisfy the Building Safety Regulator
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SIXWORKS LIMITED
SiXworks is a licensed seller of the Pega Platform, #1 for customer engagement and digital process automation (DPA) software including Case Management, Business Process Management (BPM), real-time decisioning, end-to-end AI, workforce intelligence and robotic automation (RDA/RPA). The cloud-based, no-code, Pega Government Platform (PGP) and CRM support DPA and transform engagement.
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EBO.AI (UK) LTD
The EBO solution guides patients and visitors effectively, ensuring they have access to the right information or services at the right time. The product can handle:
- Service and department navigation
- Specialist referrals
- Educational resources
- Patient portal guidance
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PEOPLE PLACES LIVES LIMITED
Allows service users, individuals or professionals to complete engaging and intuitive online assessments (triage, occupational therapy, needs assessments, financial assessments, carers assessments and more). Our assessment module supports automated scoring and full integration to case management systems, with ongoing reviews to measure outcomes.
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Chess CyberSecurity Ltd t/a CyberLab
Cloud Voice is a hosted business telephone service. It provides an extensive range of features via an easy-to-use web portal, helping you work better together and connect you with your people
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SVL BUSINESS SOLUTIONS LIMITED
Calabrio Workforce Management enables accurate Forecasting, Scheduling and Intraday Management of your workforce in the front and back office to ensure SLAs are met , empower agents and improve Employee Engagement.
SVL's WFM Practice offers a Consultancy and Support to help you leverage investment made in the shortest possible time.
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FormusPro
FormusPro is a certified Microsoft Partner who specialises in the implementation, configuration and development of software, primarily on the Microsoft Dynamics 365 (D365) platform. In addition, we also offer data migration, system integration, continuous system development, software licensing, consultancy, training, training documentation and support.
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CLOUD 9 TECHNOLOGIES LTD
The Cloud 9 Citizen Mobile app is a comprehensive platform allowing residents to access a wide-range of council services in a single easy-to-use mobile app. The app includes reporting forms, access to council services such as waste & recycling, planning, environmental health and has a powerful push notification system.
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VALIANTYS LIMITED
Valiantys is Atlassian's Partner of the Year 2019 for Services. We offer a Risk & Compliance solution built upon the Atlassian Suite to achieve compliance with public sector industry standards including ISO 9001, ISO 27001 PCI DSS and GDPR, by using the suite for compliance documentation, checklist, tracking and reporting.
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FUJITSU SERVICES LIMITED
Fujitsu has deep experience in implementing Oracle Analytics Cloud solutions and is well-positioned to help you plan, adopt and integrate Oracle ERP Cloud. Our proven methodologies and standardised tools simplify and accelerate the implementation process while minimising risk.
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ADAPPT LIMITED
Effortlessly convert your Word documents to produce templated, full colour, print-ready PDFs, that pre-format content with our innovative Word Add-in. Streamline your document workflow and ensure professional-quality printing with ease. Ideal for creating documents with repetitive artwork, such as tables/lists.
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INSIGHT DIRECT (UK) LTD
XCaaS supports Unified Communications services through 8x8’s X Series user plans (X1-X4), offering telephony, voicemail, messaging, group chat, video meetings, call recording, AI-powered analytics, internet fax and more. Each user licence includes a calling plan that provides zone-based unmetered calling to domestic and international destinations.
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CEMPLICITY UK LIMITED
This service is designed to give you the ability to capture outcome measures for cataracts using the CatProm5 question set.
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SOFTCAT PLC
Generate web pages, forms, guided processes and public-facing services meeting accessibility obligations. Utilising GDS HTML and CSS with Web Components from Salesforce for Experience and Flow Builder
IMPORTANT: You (not Salesforce) are responsible for the Service Standard; this solution assists with compliance but not commit to meeting any standard. SFDCS2024GC14
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TRUSTMARQUE SOLUTIONS LIMITED
The Direct Routing service enables PSTN calling and a range of additional call control features for Microsoft Teams.
It uses MS Phone System as the PBX.
It allows customers to use their preferred voice carrier and enable their users to make and receive PSTN calls in Microsoft Teams.
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PEGASYSTEMS LIMITED
Pega is a low-code platform for AI-powered decisioning and workflow automation. We enable organisations to get work done using apps that are secure, scalable, governed, and maintainable. We offer solutions for business process management, digital process automation, and customer/citizen engagement. Intelligent Virtual Assistant is a key feature of the platform.
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C365Cloud
C365Cloud’s software has numerous fire safety modules designed to help organisations manage their compliance relating to fire safety regulations. Complete and manage audits and inspections such as fire risk assessments or fire door inspections through mobile working including asset tagging and interactive floor plans.
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RA Information Systems
All-in-one solution for efficient tree, TPO and open space asset management. Comprehensive data management, inspections and risk calculations, works ordering, budgeting, contractor management and enquiry processing. Ezytreev is designed to support local authorities, public and private sector organisations to fulfill their commitment to manage their trees, woodland and landscape resources.
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Medallia Inc
Medallia's Patient Experience solution embeds rich intuitive listening seamlessly throughout the patient journey, collecting, analysing, and surfacing real-time signals and feedback. Remove silos and create unified views of patient insights, empowering your organisation, driving the right action at the right time, addressing patient journey friction, turning negative experiences positive ones.
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CORPORATE PROJECT SOLUTIONS LIMITED
Anywhere365 is a cutting-edge cloud contact center platform that streamlines customer interactions across various channels (omni channel). Offering deep integration capabilities with Microsoft Teams, it enhances communication efficiency, reduces operational costs, and improves customer satisfaction, making it an ideal solution for businesses aiming to optimise their customer engagement strategies.
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8X8 UK LIMITED
A purpose-built solution, certified through the Microsoft Operator Connect program, that quickly enables native PSTN connectivity in Microsoft Teams and increases admin efficiency. The service is powered by the 8x8 XCaaS platform to provide reliable and flexible calling options and DID numbers for Microsoft Teams Phone users in 20 countries.
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SKYFLO DIGITAL LTD
Deliver citizen-first digital experiences. Build connected government interactive websites, self-service portals, and applications. Make it easy for citizens to submit forms, search knowledge, access their data and take action. Launch and adapt scaleable experiences fast using clicks or code and extend with a broad ecosystem of easy-to-use tools. SFDCHS2024GC14
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WELLTIME LIMITED
AppointMentor Online Appointments Booking service allows businesses, professionals, or public sector organisations to enable customers to book and manage appointments online, easily, and conveniently, any time of day or night. We specialise in and have extensive experience with the NHS and healthcare industry. AppointMentor provides integrations, (optional) e-Payments and Feedback.
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INFOSHARE+ LIMITED
MyScan is a web application that allows service users to scan evidence relating to various council transactions using their own device and submit this evidence securely along with identifying metadata. The application is delivered as a software-as-a-service solution, and typically covers multiple council service areas, integrated with various back-office systems.
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NEO TECHNOLOGY LIMITED
Neo Technology's Tenancy Termination solution offers a streamlined approach to ending tenancies in the housing sector. By digitising and automating key processes, it eliminates manual paperwork, reduces administrative overhead, and accelerates the overall termination workflow.
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PEGASYSTEMS LIMITED
Pega is a low-code platform for AI-powered decisioning and workflow automation. We enable organisations to get work done using apps that are secure, scalable, governed, and maintainable. We offer solutions for business process management, digital process automation, and customer/citizen engagement. Case Management and Investigative Case Management are central to Pega.