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4054 results found

4054 results found in Lot 2: Cloud software in the category Customer relationship management (CRM)

  • Cataract CatProm5 PROM Programme

    CEMPLICITY UK LIMITED

    This service is designed to give you the ability to capture outcome measures for cataracts using the CatProm5 question set.

  • Salesforce GOV.UK Frontend

    SOFTCAT PLC

    Generate web pages, forms, guided processes and public-facing services meeting accessibility obligations. Utilising GDS HTML and CSS with Web Components from Salesforce for Experience and Flow Builder IMPORTANT: You (not Salesforce) are responsible for the Service Standard; this solution assists with compliance but not commit to meeting any standard. SFDCS2024GC14

  • Trustmarque Direct Routing for Microsoft Teams

    TRUSTMARQUE SOLUTIONS LIMITED

    The Direct Routing service enables PSTN calling and a range of additional call control features for Microsoft Teams. It uses MS Phone System as the PBX. It allows customers to use their preferred voice carrier and enable their users to make and receive PSTN calls in Microsoft Teams.

  • Pegasystems Cloud Software - Intelligent Virtual Assistant

    Pegasystems Limited

    Pega is a low-code platform for AI-powered decisioning and workflow automation. We enable organisations to get work done using apps that are secure, scalable, governed, and maintainable. We offer solutions for business process management, digital process automation, and customer/citizen engagement. Intelligent Virtual Assistant is a key feature of the platform.

  • C365Cloud Fire Safety Software for Housing

    Energy and Compliance Technology Ltd

    C365Cloud’s software has numerous fire safety modules designed to help organisations manage their compliance relating to fire safety regulations. Complete and manage audits and inspections such as fire risk assessments or fire door inspections through mobile working including asset tagging and interactive floor plans.

  • Ezytreev - Tree, TPO and Asset management systems

    ra Information Systems

    All-in-one solution for efficient tree, TPO and open space asset management. Comprehensive data management, inspections and risk calculations, works ordering, budgeting, contractor management and enquiry processing. Ezytreev is designed to support local authorities, public and private sector organisations to fulfill their commitment to manage their trees, woodland and landscape resources.

  • Medallia Patient Experience (Including Friends & Family Test)

    Medallia, Inc.

    Medallia's Patient Experience solution embeds rich intuitive listening seamlessly throughout the patient journey, collecting, analysing, and surfacing real-time signals and feedback. Remove silos and create unified views of patient insights, empowering your organisation, driving the right action at the right time, addressing patient journey friction, turning negative experiences positive ones.

  • Anywhere 365 Contact Centre

    CORPORATE PROJECT SOLUTIONS LIMITED

    Anywhere365 is a cutting-edge cloud contact center platform that streamlines customer interactions across various channels (omni channel). Offering deep integration capabilities with Microsoft Teams, it enhances communication efficiency, reduces operational costs, and improves customer satisfaction, making it an ideal solution for businesses aiming to optimise their customer engagement strategies.

  • 8x8 Operator Connect for Microsoft Teams

    8x8 UK Limited

    A purpose-built solution, certified through the Microsoft Operator Connect program, that quickly enables native PSTN connectivity in Microsoft Teams and increases admin efficiency. The service is powered by the 8x8 XCaaS platform to provide reliable and flexible calling options and DID numbers for Microsoft Teams Phone users in 20 countries.

  • Salesforce - Hyperforce Lightning Experience Cloud

    SKYFLO DIGITAL LTD

    Deliver citizen-first digital experiences. Build connected government interactive websites, self-service portals, and applications. Make it easy for citizens to submit forms, search knowledge, access their data and take action. Launch and adapt scaleable experiences fast using clicks or code and extend with a broad ecosystem of easy-to-use tools. SFDCHS2024GC14

  • AppointMentor Online Booking

    WELLTIME LIMITED

    AppointMentor Online Appointments Booking service allows businesses, professionals, or public sector organisations to enable customers to book and manage appointments online, easily, and conveniently, any time of day or night. We specialise in and have extensive experience with the NHS and healthcare industry. AppointMentor provides integrations, (optional) e-Payments and Feedback.

  • MyScan

    INFOSHARE+ LIMITED

    MyScan is a web application that allows service users to scan evidence relating to various council transactions using their own device and submit this evidence securely along with identifying metadata. The application is delivered as a software-as-a-service solution, and typically covers multiple council service areas, integrated with various back-office systems.

  • Powered by Neo: Tenancy Termination

    NEO TECHNOLOGY LIMITED

    Neo Technology's Tenancy Termination solution offers a streamlined approach to ending tenancies in the housing sector. By digitising and automating key processes, it eliminates manual paperwork, reduces administrative overhead, and accelerates the overall termination workflow.

  • Pegasystems Cloud Software - Investigative Case Management

    Pegasystems Limited

    Pega is a low-code platform for AI-powered decisioning and workflow automation. We enable organisations to get work done using apps that are secure, scalable, governed, and maintainable. We offer solutions for business process management, digital process automation, and customer/citizen engagement. Case Management and Investigative Case Management are central to Pega.

  • Kentico hosting

    SPINDOGS LTD

    Kentico hosting. For mobile optimised, accessible websites. Spindogs' Kentico CMS platform provides bespoke templates for content editors. GDPR compliant Kentico CMS forms and tagging are out-of-the-box. Kentico CMS offers version control, integrations, SSO, and multilingualism. Kentico content management system is a licensed product, user friendly, and fully customisable.

  • Trading Standards Verso™ Web Software

    ROCKTIME LIMITED

    Rocktime's verso™ Trading Standards Software can be used as a stand alone system or fully integrated, tailored to mirror and improve your Trading Standard Officers processes such as investigations, monitoring and enforcement. Powering local government licensing schemes, verso™ is a leading option for case management.

  • AssistEdge RPA on Cloud

    INFOSYS LIMITED

    AssistEdge on Cloud (Managed Automation) offers a readily available Robotic Process Automation (RPA) platform on cloud, powered by AssistEdge™, for clients to build Robots (referred as BOTs) and automate their business and operational processes. It reduces the cost, complexity and time involved in setting up and maintaining an RPA platform.

  • TrialEngine

    RESEARCH GRID LTD

    TrialEngine is a smart clinical trial automation system (CTAS) that handles the administration, data, and reporting workflows during the trial and post-trial. It leverages custom AI algorithms and process automation to complete tasks such as protocol development, study documents and data extraction in a matter of minutes.

  • SupportX - Helpdesk Ticketing Application

    BLUESTONEX CONSULTING LIMITED

    SupportX gives complete control over support calls & development requests. Raise & update tickets and keep track of them in a powerful reporting application. Manage users, clients and projects, with complete control over access to raise requests, update requests and which projects users interact with.

  • Powered by Neo: Lodger Management Solution

    NEO TECHNOLOGY LIMITED

    Neo Technology's Lodger Management Solution simplifies the process of managing lodgers within the housing sector. Our platform facilitates the tracking of lodger information, agreements, and payments, ensuring compliance and efficient record-keeping. With automated reminders and communication tools, landlords can easily manage lodger arrangements and ensure a smooth experience.

  • MRI Sales, Lettings and Management (SLM)

    MRI SOFTWARE LIMITED

    SLM is an industry-leading real estate software application that provides a complete end to end marketing and property management solution for estate agents, letting agents and property companies. Our solution includes comprehensive marketing, client accounting, property maintenance management, document creation, diary, integration with office, mobile apps, and web portals.

  • Drupal Support & Maintenance Services

    BIG BLUE DOOR LIMITED

    We offer comprehensive Drupal support, Drupal upgrade, and development services for all Drupal platforms (Drupal 7, Drupal 8, Drupal 9 and Drupal 10). We can support you by building and deploying new features including Apache Solr, providing cloud security updates, CMS training, helpdesk facilities, and reviewing code against Drupal standards.

  • Salesforce - CRM Cloud

    SOFTCAT PLC

    For users requiring combined capabilities of both Salesforce Service and Sales Clouds, provides class-leading Automation and Service Management in a single license. Sales allows you to track relationships, manage activities and opportunities. Service provides for management of Cases, Complaints, Contact Centres or Back Office teams and processes. SFDCS2024GC14

  • Umbraco Intranet

    CONNECT INTERNET SOLUTIONS LIMITED

    We offer a low-risk, proven, affordable Umbraco intranet (or extranet) for organisations of every size. It transforms organisations, promoting collaboration, improving efficiency, reducing overheads, sharing knowledge and improving productivity. Supplied business-ready, it is rapidly deployed within just four weeks. Based on open source Umbraco technology, there is no supplier tie-in.

  • Neo Technology Omni-Channel Contact Center Solution

    NEO TECHNOLOGY LIMITED

    Neo Technology's Omni-Channel Contact Center Solution, built on the Microsoft platform, offers a scalable, cloud-hosted service with flexible pricing, catering to diverse communication needs. It seamlessly integrates voice, email, messaging, social media, chatbot, and video channels, along with Microsoft Teams integration and advanced features like workforce optimisation and speech analytics.

  • Generative AI for Ecosystem Restoration

    DATASUMI LTD

    Datasumi is a leading provider of cutting-edge Generative AI solutions tailored for collaborative projects aimed at ecosystem restoration. Our advanced AI algorithms can analyse ecological data sets concerning habitat degradation, trends in species loss, and restoration efforts.

  • Quality Assurance

    Intercity Technology Limited

    Contact Centre Quality Assurance ensures optimal customer interactions. It can monitor, evaluate, and improve agent performance and customer satisfaction. Gain insights through call recordings, evaluations, and analytics. Enhance quality, compliance, and operational efficiency. Ideal for organizations focused on delivering exceptional customer service and experiences.

  • Insight - Salesforce Hyperforce Industry Solutions

    INSIGHT DIRECT (UK) LTD

    Salesforce Health Cloud uses the power of the cloud, social and mobile technologies to give healthcare professionals the tools they need to collaborate more efficiently, understand patients more deeply, and build 1-to-1 relationships across entire care journeys. SFDCHI2024GC14

  • Generative AI - CX Engagement

    BRITANNIC TECHNOLOGIES LIMITED

    Deliver retrieval augmented generative AI to your website with seamless escalation to live chat, WebRTC voice call, video and collaboration. Can also be delivered through WhatsApp, Facebook Messenger, SMS, MMS and more. The AI bot will also serve Agent Assist Knowledge Base articles and suggestions.

  • Zoho One

    OSTRATTO LTD

    Zoho One gives you a comprehensive and customisable platform to break down silos between departments and boost performance across your organisation. Manage Sales, Marketing, Support, HR, Finance, operations using just one suite of applications using Zoho One.