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SPINDOGS LTD
Kentico hosting. For mobile optimised, accessible websites. Spindogs' Kentico CMS platform provides bespoke templates for content editors. GDPR compliant Kentico CMS forms and tagging are out-of-the-box. Kentico CMS offers version control, integrations, SSO, and multilingualism. Kentico content management system is a licensed product, user friendly, and fully customisable.
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ROCKTIME LIMITED
Rocktime's verso™ Trading Standards Software can be used as a stand alone system or fully integrated, tailored to mirror and improve your Trading Standard Officers processes such as investigations, monitoring and enforcement. Powering local government licensing schemes, verso™ is a leading option for case management.
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INFOSYS LIMITED
AssistEdge on Cloud (Managed Automation) offers a readily available Robotic Process Automation (RPA) platform on cloud, powered by AssistEdge™, for clients to build Robots (referred as BOTs) and automate their business and operational processes. It reduces the cost, complexity and time involved in setting up and maintaining an RPA platform.
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RESEARCH GRID LTD
TrialEngine is a smart clinical trial automation system (CTAS) that handles the administration, data, and reporting workflows during the trial and post-trial.
It leverages custom AI algorithms and process automation to complete tasks such as protocol development, study documents and data extraction in a matter of minutes.
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BLUESTONEX CONSULTING LIMITED
SupportX gives complete control over support calls & development requests. Raise & update tickets and keep track of them in a powerful reporting application. Manage users, clients and projects, with complete control over access to raise requests, update requests and which projects users interact with.
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NEO TECHNOLOGY LIMITED
Neo Technology's Lodger Management Solution simplifies the process of managing lodgers within the housing sector. Our platform facilitates the tracking of lodger information, agreements, and payments, ensuring compliance and efficient record-keeping. With automated reminders and communication tools, landlords can easily manage lodger arrangements and ensure a smooth experience.
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MRI SOFTWARE LIMITED
SLM is an industry-leading real estate software application that provides a complete end to end marketing and property management solution for estate agents, letting agents and property companies. Our solution includes comprehensive marketing, client accounting, property maintenance management, document creation, diary, integration with office, mobile apps, and web portals.
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BIG BLUE DOOR LIMITED
We offer comprehensive Drupal support, Drupal upgrade, and development services for all Drupal platforms (Drupal 7, Drupal 8, Drupal 9 and Drupal 10). We can support you by building and deploying new features including Apache Solr, providing cloud security updates, CMS training, helpdesk facilities, and reviewing code against Drupal standards.
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SOFTCAT PLC
For users requiring combined capabilities of both Salesforce Service and Sales Clouds, provides class-leading Automation and Service Management in a single license. Sales allows you to track relationships, manage activities and opportunities. Service provides for management of Cases, Complaints, Contact Centres or Back Office teams and processes. SFDCS2024GC14
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CONNECT INTERNET SOLUTIONS LIMITED
We offer a low-risk, proven, affordable Umbraco intranet (or extranet) for organisations of every size. It transforms organisations, promoting collaboration, improving efficiency, reducing overheads, sharing knowledge and improving productivity. Supplied business-ready, it is rapidly deployed within just four weeks. Based on open source Umbraco technology, there is no supplier tie-in.
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NEO TECHNOLOGY LIMITED
Neo Technology's Omni-Channel Contact Center Solution, built on the Microsoft platform, offers a scalable, cloud-hosted service with flexible pricing, catering to diverse communication needs. It seamlessly integrates voice, email, messaging, social media, chatbot, and video channels, along with Microsoft Teams integration and advanced features like workforce optimisation and speech analytics.
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DATASUMI LTD
Datasumi is a leading provider of cutting-edge Generative AI solutions tailored for collaborative projects aimed at ecosystem restoration. Our advanced AI algorithms can analyse ecological data sets concerning habitat degradation, trends in species loss, and restoration efforts.
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Intercity Technology Limited
Contact Centre Quality Assurance ensures optimal customer interactions. It can monitor, evaluate, and improve agent performance and customer satisfaction. Gain insights through call recordings, evaluations, and analytics. Enhance quality, compliance, and operational efficiency. Ideal for organizations focused on delivering exceptional customer service and experiences.
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INSIGHT DIRECT (UK) LTD
Salesforce Health Cloud uses the power of the cloud, social and mobile technologies to give healthcare professionals the tools they need to collaborate more efficiently, understand patients more deeply, and build 1-to-1 relationships across entire care journeys. SFDCHI2024GC14
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BRITANNIC TECHNOLOGIES LIMITED
Deliver retrieval augmented generative AI to your website with seamless escalation to live chat, WebRTC voice call, video and collaboration.
Can also be delivered through WhatsApp, Facebook Messenger, SMS, MMS and more.
The AI bot will also serve Agent Assist Knowledge Base articles and suggestions.
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Ostratto
Zoho One gives you a comprehensive and customisable platform to break down silos between departments and boost performance across your organisation.
Manage Sales, Marketing, Support, HR, Finance, operations using just one suite of applications using Zoho One.
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CHARTERHOUSE VOICE & DATA LIMITED
An enterprise-level, omnichannel cloud contact centre solution designed to enhance collaboration with agents and elevate customer experiences. It features skills-based routing, supports various digital and voice channels seamlessly, provides customer journey analytics, and incorporates conversational AI for self-service tasks and automated call management.
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PANLOGIC LIMITED
Hosting (physical vs. virtualised vs. cloud; shared vs. dedicated) Infrastructure support Application support Maintenance Digital infrastructure audit Disaster Recovery (DR) & 'hot'/'warm'/'cold' High availability (managing demand) Managed Services audit (investigation), migration (taking on third-party services) and Business As Usual (BAU)
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ANS GROUP LIMITED
ANS' PowerPlatform and Dynamics 365 Not for Profit implementation service enables organisations to consolidate legacy systems to reduce complexity and cost, whilst delivering digital transformation across the organisation enabling the reinvention of service delivery and serve their volunteers, members, stakeholders and staff by creating interactions amongst people, data and processes.
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ACTIVEMANAGE LTD.
The ActiveManage platform allows users and organisations to build powerful bespoke web applications using an intuitive web-based interface. Even with little or no programming experience, they have the ability to transform their business and its processes using the technologies provided by the platform.
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Luscii healthtech B.V
System-wide remote patient monitoring platform for long or short-term conditions via Virtual Wards, Community, Primary Care and Selfcare models. Patients submit vital sign readings, symptom questionnaire responses and information to their care team via an app. A clinical dashboard displays trends, threshold alerts and patient communication via videocall and messaging.
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Fusion Business Solutions (UK) Limited
BMC Helix Digital Workplace provides intuitive and intelligent consumer-like experiences. It delivers simple, context-aware interfaces that provide engaging experiences to support employees. Helix Digital Workplace offers omni-channel engagement extending beyond traditional service channels with chatbots and virtual agents. Fusion GBS is an Elite Partner of BMC, reselling Digital Workplace.
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ROCKTIME LIMITED
Rocktime's verso™ licensing software provides online Gambling Licensing Automation, data validation and process transformation. Used as a stand alone system or fully integrated, verso can be tailored to mirror and improve your internal processes, and can power all types of public sector licensing schemes.
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DELOITTE LLP
Through this service, Deloitte will help you develop and implement high-quality bespoke mobile applications for the public and/or employees. We work with you to get the most value out of the applications built. This service involves the development of the front-end application(s) and integration into the back-end estate.
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TTEC CONSULTING (UK) LIMITED
With Genesys Cloud CX, TTEC offers an all-in-one, Cloud native omnichannel contact centre platform, offering enterprise grade reliability and scalability. As a Gartner® Magic Quadrant™ leader, the subscription based platform offers all relevant channels including voice, chat, social media, BOT’s; includes WFM, Automation, Artificial Intelligence, Gamification, Marketplace and comprehensive API’s.
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SOFTCAT PLC
Case Management for Public Sector is built on a modular, composable, CMaaS architecture providing a central location to manage and track the activities and data for all case types, from case intake to resolution. End users connect via portals to self-serve for requests, incidents or complaints etc. APPSC24GC14
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UP3 SERVICES LTD
ServiceNow offers a portfolio of robust cloud-based applications that automate and manage enterprise services. Our applications have the advantage of being built on a single service automation platform with one user interface, one code base, and one data model, delivering easy, automated upgrades.
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LEIDOS INNOVATIONS UK LTD
Leidos’ service delivers reporting capabilities, business insights and enables the gathering, communication and visual representation of customer’s data. This is delivered in a centralised, secure gateway that customers can use to share access to their data assets, dashboards, enterprise reporting, BI, or as part of new/existing customer solutions.
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REDCENTRIC SOLUTIONS LIMITED
Unity IP Voice is Redcentric’s hosted enterprise voice solution for organisations seeking to modernise their telephony system while controlling costs. It offers carrier-grade IP-telephony voice solution with optional UCaaS features, accessible from various devices. Managed 24/7 voice service, it includes call centre options, free staff calls, and flexible pricing.
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GAMMA NETWORK SOLUTIONS LIMITED
Contact Centre (CCaaS) is a scalable cloud based omni channel platform, integrating voice, email and webchat into the Horizon Unified Communications service providing collaborative features. Including call recording, queuing, call backs, surveys, CRM integration, reporting analytics, wallboards, IVR, auto-attendants (ACD), administrators/supervisors/agents access, delivered over WebRTC. Flexible solution for University Clearing.