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FRESHWORKS INC.
Freshworks Customer Service Suite is our omnichannel offering that integrates a conversational AI interface and chatbots with advanced ticketing and collaboration features. The robust solution empowers businesses to deliver exceptional customer support while providing the option to add on additional capabilities. Our solution provides AI-powered self-service capabilities across multiple channels.
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FUJITSU SERVICES LIMITED
ServiceNow is a leading cloud-based (SaaS) platform that delivers an omni-channel, consumer-like experience for both employees and customers through a single platform with custom digital, automated workflows. ServiceNow Platform, Servicenow licences and Licensing to be provided.
Full implementation and ongoing support available.
ServiceNow Licence
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Plentific
Plentific Repairs Diagnostics is a configurable web based repairs diagnostics tool that provides social housing tenants and contact (call) centre staff with an end-to-end online facility to diagnose property problems, log a repair and schedule a repair appointment. Appointment Management (inc cancel/reschedule), SMS and Address Selector modules are optionally available.
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ACTIONABLE LTD
Verdict Cyber is the latest generation cyber security analysis platform. Verdict is an automated cyber security App Store using analytics including deep learning AI to provide users with the most authoritative cyber security verdict about any file type. Verdict enable experts and beginners to perform file analysis.
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EST Solutions
The Blue Badges software is a market leading module forming part of the Liberator suite of products. Liberator Blue Badges can be used independently of other Liberator products. It is very easy to set up, configure and use and offers clients and their customers great efficiencies.
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HYDE PARK SOLUTIONS LIMITED
Oracle Unifier provides organisations with an industry best practice solution that manages the full investment governance lifecycle including project controls for those large-scale engineering and construction infrastructure, regulated industries, transport, oil and gas and mining projects. Primavera Unifier manages contract, cost, scope, payments, schedule performance, and Earned Value Management (EVM).
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AIRE LOGIC LIMITED
Digital Health Needs Assessment designed to reduce crisis intervention in school children, young people and their families, by preventing issues and problems escalating. It delivers electronic Universal Assessments inline with government directives, to identify health and wellbeing issues immediately, ensuring early interventions can be provided in a timely manner.
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KONSOLUTE LTD
Transform your enterprise with our Azure AI Services, integrating cutting-edge AI technologies like Microsoft Copilot, Syntex, SharePoint Premium, and Azure Cognitive Services. This suite enhances operational efficiency, drives smarter decision-making, and delivers personalised user experiences, all tailored to your specific business needs
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BOOMERANG I-COMMS LTD
Customer service communication solution with the ability to dynamically triage customer support requests through an engagement tree, automatically passing each customer service enquiry to the correct department, using either Email, SMS or by connecting a call. Reduce calls received and handling time. ISO-27001, Cyber Essentials and Cyber Essentials Plus accredited
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VE3 GLOBAL LTD
Our solution delivers an add-in to the Unit4 ERP (Agresso Business World ABW) Invoice Entry Screens providing an enhanced version of the “Recurring Journal” function enabling users to specify the Prepayment code to release a prepayment invoice to and the release frequency.
Please enquire for our ERPx solutions.
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HYPER TALENT SOLUTIONS LTD
Nutanix Disaster Recovery Planning Service offers robust strategies to safeguard critical data and applications against unforeseen events. It focuses on creating resilient, rapid recovery solutions, minimizing downtime and data loss. This service ensures business continuity through customized recovery plans, leveraging advanced technologies for efficient and reliable disaster response.
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EXPERIAN LIMITED
Verifies bank account details. It is used within a payment process to prevent fraud payment errors. The service checks account validity and whether it is owned by the person or business. It uses account details and personal information data by matching the validated bank account data with the account owner.
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JAAM AUTOMATION LTD
Synatic is a powerful data integration and ETL tool that allows
for any form of data to be extracted, manipulated, and moved
to a destination system.
Jaam Automation are a leading Synatic distributor and service provider who sell to and support customers using the software
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COHESIVE UK GROUP LIMITED
AssetWise for Rail and Transit unlocks the potential of organisational data with predictive maintenance strategies using the latest innovations in linear analytics. With pre-configured data-import, analytical, and decision support tools, it enables transit agencies to benefit from optimised rail maintenance strategies using existing data, accelerating ROI while maintaining linear assets.
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CLOUD JOURNEY LLP
Voyager automates the migration of one desktop platform to another, whether on premise or to cloud. Voyager also automates the migration of mailboxes to M365, along with the ability to automate the enablement of other M365 services. Voyager keeps clients informed of their migration progress with customisable email communications.
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R2P UK SYSTEMS LIMITED
BODS provides us with vehicle position and schedule information that is connected to our system via a secured API. The main advantage of this system is the ability to produce real-time predictions across multiple bus operators and various localities.
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QLIKTECH UK LIMITED
Reporting, dashboards, alerting, analytics, machine learning, artificial intelligence (AI) - Qlik provides a platform for organisations to gain more insight from data.
Search and explore across all your data, instantly pivoting your analysis when new ideas surface. Harness machine-learning and automation powered by Qlik's cognitive engine on a multi-cloud platform.
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CLARITY TECH LTD
Our expertise includes Dynamic CRM. Our service include: Dynamic CRM, Office 365, Web portal, SharePoint and Dynamic CRM strategy, implementation, development, training, mentoring, migration and support. One of our large scale Sharepoint product is developed for NHS Foundation Trust Hospital. This product provides critical information to over 4000 users.
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RISKEX LIMITED
AssessNET's Hazard Reporting Module empowers you to record and manage Hazards, ideally in conjunction with AssessNET’s Portal module. Users can rapidly enter details of hazards in the workplace, along with photos and videos, alerting the responsible person. Assign remedial actions and track progress directly from the Hazard itself.
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BOOMERANG I-COMMS LTD
Boomcast delivers Broadcast conversational messaging, 2-way SMS, voice, and email bulk communications. Our multi-channel messaging can automatically match responses and deliver them to your email. Schedule automated messaging campaigns across individuals or dynamic groups and create inbound SMS, email, and voice campaigns. ISO-27001, Cyber Essentials and Cyber Essentials Plus accredited
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HITACHI SOLUTIONS EUROPE LTD
Transform your organisation with Power Apps and Power Automate. Effortlessly create innovative apps, connecting to existing data. Automate workflows across devices, prioritising security and compliance. Empower all users to build secure, automated solutions, seamlessly integrating robotic and digital process automation in one cloud-based platform.
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21st Century Technology PLC
The Journeo Portal is the secure and scalable system providing specialist microservices and applications to enhance the data gathering and information dispersal from systems onboard public transport vehicles, such as CCTV, Automatic Passenger Counting, passenger information and telematics.
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CIVICA UK LIMITED
Civica Collect supports the complete debt collection process from compliance stage to full enforcement. Providing you with the flexibility to have a Single View of Debt system, Enforcement System or hybrid platform through a robust cloud-based solution. It delivers in-depth insight to improve services and optimises collection rates.
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ANS GROUP LIMITED
Business Value Assessment (BVA) is the Design phase and key component of the Catalyst Framework, with the aim of providing blueprints for future stages. BVA workshop facilitators help decision makers identify goals, encouraging thought beyond improving existing process efficiencies. The outcomes from the BVA are primary goals and a roadmap.
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FACULTY SCIENCE LIMITED
Our Optical Character Recognition (OCR), semantic search and large language model tools provide the ability to digitise and search vast physical archives, including those that are handwritten and/or paper. When combined with Vector Databases, this can speed up the search of archival systems that need to be regularly accessed.
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Corporate Financial Management Systems Limited (CFMS)
Vena's CPM platform combines deep FP&A planning capabilities, AI-powered reporting and analytics, flexible workflows and robust data governance with the productivity, collaboration, and innovation of your Microsoft applications. Vena is natively integrated with Excel, M365 and Open AI technologies to empower Finance teams - complete planning platform with enterprise-level scalability.
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NHS ARDEN AND GREATER EAST MIDLANDS COMMISSIONING SUPPORT UNIT
Provides value improvement advice and support to realise productivity and efficiency improvements across clinical/non-clinical functions
Membership of a design authority to build planning/resource management ‘models’ that can integrate data from workforce, finance, clinical, estates, supplies systems. Using national/regional/local data sources.
Access to technology solutions/specialist training to build resource management models
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AWAKEN LEARNING LTD
BeOnline &Learn, our SCORM LMS, provides flexible, easy-to-use, fully configurable management, delivery, and evaluation of e-learning activities, f2f training, policies and procedures. Integrated with a customisable risk assessment interface, including DSE Workstation, it provides self serve options and access to a library of over 40 e-learning Health&Safety, Compliance, HR/IT courses.
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GRANICUS-FIRMSTEP LIMITED
govService is a digital services solution that provides intelligent online forms, process and customer portals with integrations for Local and Central Government, Health, Housing, Blue Lights and other Public Sector organisations to easily create online services. The low-code solution combines forms, process, customer portals that integrates citizen request management (CRM).
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SOFTCAT PLC
Supporting government’s drive for intelligent revenue generation and comprehensive stakeholder management, Salesforce’s citizen 360 allows tracking of relationships, activities and tasks and easy process automation. From stakeholder to grant and opportunity management, empower your teams to collaborate and succeed, boosting productivity with trusted AI, whilst comprehensive reporting provides transparency. SFDCHS2024GC14