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Reply Limited
Microsoft Dynamics 365 Customer Service is a comprehensive customer support solution that empowers businesses to deliver efficient and personalized service experiences. It includes tools for case management, knowledge base, and omnichannel engagement, fostering customer satisfaction and loyalty through streamlined support processes.
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Equine Register Ltd
Enables users to track and record movements of Livestock, Equine and Companion Animals in real-time and trace contact with other animals. It also provides a communication platform for disease alerts and mapping tools to lock down areas to manage disease outbreaks. Supports 3rd party interoperability with integrated front ends.
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Verint Systems Inc.
Verint Engagement Data Management (EDM) provides a platform on which many organisations are basing their entire engagement data management strategy, leveraging EDM’s unified and normalised view of all engagements across all channels to make sound, data-driven decisions that drive success.
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Phoenix Software Ltd
With the Customer Engagement Applications device SLs multiple users can access Dynamics 365 applications through a shared device login. The use rights are equal to that of the Dynamics 365 user SL, except that access Dynamics 365 is limited to only the licensed device.
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Mazik Global Limited
Dynamics 365 for Customer Engagement has features that enables sales people to build strong relationships with their customers, take actions based on insights, and close sales faster. Helps turn prospects into business relationships. Build great customer relationships by focusing on optimum customer satisfaction.
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Digital Modus Ltd
Advanced Applicant Tracking and Intelligent Rostering Solution on the Salesforce platform. Streamlines hiring processes and staff scheduling with powerful analytics, real-time visibility, and customizable workflows. Enhances efficiency, improves placement accuracy, and ensures optimal workforce management across multiple channels.
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EQL LIMITED
A solution that takes part of a health, clinical and functional history from an applicant for government support/benefits.
Accessed anywhere and anytime by its users. The Decision-trees that underpin the interaction can be evolved to ensure ever improving user experience and quality of information for the buyer.
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Charterhouse Voice & Data
Mitel Cloud Contact Centre service enabling digital transformation, IPT, VoIP, collaboration, customer experience, social media, IVR, automation, Artificial Intelligence, Google AI, analytics, compliance, security, mobility, scale, flexibility, 24x7 monitoring, 99.99% SLA, IoT, CRM, API integration, Microsoft Teams Integration, cost per user per month.
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AGILE SOLUTIONS (GB) LTD
Drive intelligent hyper-automation with Informatica's industry-leading iPaaS. Supports any user, any pattern and any data to increase business agility. Integrate apps and data in real time with intelligent business processes spanning cloud and on-premises sources. Use AI to streamline the lifecycle management of your APIs from creation to retirement.
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Meritec Limited
A fully (UK) hosted SaaS solution to manage the end-to-end delivery of routine collections and one-off incidents. Includes a CRM dashboard, digital workflows, self-service issue logging, automated updates and an optional citizen portal plugin. Native iOS & Android in-cab apps make receiving & updating jobs on the move easy.
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Insight
Generate web pages, forms, guided processes and public-facing services meeting accessibility obligations. Utilising GDS HTML and CSS with Web Components from Salesforce for Experience and Flow Builder
IMPORTANT: You (not Salesforce) are responsible for the Service Standard; this solution assists with compliance but not commit to meeting any standard. SFDCI2024GC14
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Aptvision Ltd
Self Service Registration and Patient Flow integrates with existing systems to allow a patient's mobile phone to be used to manage their journey through the healthcare department, allowing organisations to manage patient flow in a safer way helping them deal with the challenges caused by the COVID-19 pandemic
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Insight
Extending Salesforce services is easy with a host of powerful add-ons. Pre-integrated, adding extra functionality and services is fast and easy. The add-ons listed give you the extra capability, tools and capacity you need to configure your Salesforce service the way you want. SFDCI2024GC14
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Columbus Global UK Ltd
Review, Assessment and Implementation of Microsoft Dynamics and Power Platform Solutions
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RESEARCH GRID LTD
Inclusive is a complete smart patient, community engagement sourcing, and management platform for the early trial preparation phase. It eliminates the most common bottlenecks in engagement and automates manual processes.
Inclusive automates expansion of network resources, manages key partners, automates data collection and reporting, streamlines training, and integrates DE&I practices.
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Ultranyx
Location Intelligence APIs facilitate you in building innovative location-based applications for multiple platforms (including both web and mobile). The APIs facilitate varied location-based information and communication services to the developers. The developers can use this locational data to develop innovative apps for commercial and consumer markets.
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NEO TECHNOLOGY LIMITED
Neo Technology's Customer Engagement Portals offer interactive platforms for customers to engage with you, access information, and request services seamlessly. These portals enhance communication, empower customers in every channel, and streamline management processes for improved customer satisfaction.
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LIVEWIRE CONSULTANCY
HMPO/DDRI-Licensed Mortality Screening and Existence Checker solution. MM Existence matches deceased individuals within a member database, a critical element of regulatory compliance, fraud prevention, anti-money laundering and pension overpayments. Fully automated and integrated, MM Existence accurately identifies matches even when the currently held data is sparse.
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CDW Limited
Amazon Connect is a self-service, cloud-based contact-centre service that makes it easy for any business to deliver better customer service at lower cost. The self-service graphical interface in Amazon Connect makes it easy for non-technical users to design contact flows, manage agents, and track performance metrics.
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Clarity Information Solutions
Clarity Bookings is a web-based activity and resource booking solution that is used by public authorities to streamline the management of one-to-one appointments, group courses, large-scale events, customer facilities (e.g. rooms) and meetings. It includes back-office scheduling, monitoring and reporting features, along with client facing online booking interfaces.
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Arcus Global Limited
Salesforce Health Cloud uses the power of the cloud, social and mobile technologies to give healthcare professionals the tools they need to collaborate more efficiently, understand patients more deeply, and build 1-to-1 relationships across entire care journeys. SFDCHA2024GC14
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Merkle UK One Ltd
Merkle provides WCM implementation and management services, hosting everything in the cloud to provide scalable and flexible solutions. These services allows clients to fully outsource the application management and user optimisation of sites. We have platinum partnerships with many of the world's leading software and cloud platform vendors.
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Digital Interactive Ltd
Infreemation is an advanced online cloud based application for processing emails, text messages and correspondence (including paper based) which falls into the Freedom to Speak Up scope.
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Pegasystems Limited
Pega is a low-code platform for AI-powered decisioning and workflow automation. We enable organisations to get work done using apps that are secure, scalable, governed, and maintainable. We offer solutions for business process management, digital process automation, and customer/citizen engagement. Intelligent Workflow Automation and Intelligent Automation are core features.
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Computer Application Services Limited t/a Workpro
Workpro complaints management system improves complaints handling and reporting - while reducing costs and risks. Log and track all complaints, customer feedback and enquiries in one integrated system. FOI, EIR and DPA case types included. More case types can be added. Everything to do with a case in one place.
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Experian
Experian Phone Validation is a real-time REST API that makes it quick and easy to verify and standardise phone numbers at the point of capture. It is easy to integrate into websites, CRM systems and any other software applications.
Experian's cloud-based solution flags improves the overall accuracy of your phone-data
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Civica UK Limited
Civica Financial Assessment can support you in the completion of Adult Social Care financial assessment to ensure that service users are making the correct contributions towards their care costs. This could be complementing your teams to manage business as usual assessments, handling peaks, clearing backlogs or completing specific projects.
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RIVIAM DIGITAL CARE LIMITED
RIVIAM’s Immunisations eConsent service enables providers of school-aged children's vaccinations to co-ordinate digital immunisation programmes to improve vaccination uptake and increase productivity.
The service includes eConsent, online appointment booking, triage and clinic scheduling tools, mobile application for school nurses, school portal, auto-update clinical systems, CHIS NIVS and self service reporting.
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Connected Safety Net
A digital factory to automate any business process. Our easy-to-use app & portal is the gateway to streamlined, efficient business operations:
Replace cumbersome paper-based processes with innovative technology.
Automate processes to transform physical/digital documents into seamless digital-workflows.
Turn tedious tasks into strategic initiatives.
Unlock exceptional efficiency/productivity/sustainability with our paperless ecosystem.
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Kick ICT
We help customers realise the efficiencies, security and reliability offered by Business Central, Microsoft’s comprehensive business management solution for SME organisations. Unify data, enhance customer relationships, make better decisions and accelerate business transformation, all based on sound financial information.
Our service includes developing, consulting, deploying and supporting BC