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883 results found

883 results found in Lot 2: Cloud software in the category Instant messaging (IM) and chat

  • Klaxon Major Incident and Mass Notification Platform

    KLAXON TECHNOLOGIES LIMITED

    Klaxon is a major incident, mass notification and planned maintenance communications solution, helping organisations keep people safe, informed and productive during an incident, emergency or crisis. It is ideally suited for SME and Enterprise organisations and supports multiple use-cases such as IT downtime, Business Continuity, Disaster Recovery and Cyber-security communications.

  • Microsoft Licences including 365 Business Premium, Power BI, Office365, E3 and E5

    INFLUENTIAL SOFTWARE SERVICES LIMITED

    Microsoft Office 365 is the de-facto complete modern workplace solution; including Word, Excel, PowerPoint, Power BI, Sharepoint and other office tools. Licensed on a per-user per-month basis. Licence packages can include Microsoft 365 Business Standard, Business Premium, Defender, Teams, Dynamics, Office365, PowerBI, Windows365, E3, E5, F1, F3, F5 and more

  • Liberty Converse CX - Omnichannel Contact Centre

    NETCALL TECHNOLOGY LIMITED

    Liberty Converse CX is an AI powered advanced omnichannel contact centre as a service (CCaaS) solution. Converse CX enables the management and reporting of customer engagements using telephony, email, chat, SMS, and social channels, with multiple ways to connect the contact centre depending on your requirements.

  • Netcall Liberty Converse CX - Omnichannel Contact Centre

    Cinos

    Liberty Converse CX is an AI powered advanced omnichannel contact centre as a service (CCaaS) solution. Converse CX enables the management and reporting of customer engagements using telephony, email, chat, SMS, and social channels, with multiple ways to connect the contact centre depending on your requirements.

  • Hosted Mitel Cloud Flex

    Digital Space Cloud Services Limited

    Mitel Cloud is a subscription based solution for businesses wanting to consume UC and omni-channel contact centre services from the cloud. The solution is hosted in geo-diverse data centres and can be delivered over the public internet or a customer's private wide area network

  • COHESION Digital Care Wallet Solution

    COHESION MEDICAL LTD.

    COHESION Digital Care Wallet enables patients to securely share data with flexibly configured cloud-based Clinical Services allowing improved care planning, remote monitoring and service feedback to deliver better outcomes and patient experiences. COHESION has a proven track record with the NHS across the UK.

  • Global 4's 8x8 CCaaS (Contact Centre as a service)

    GLOBAL 4 COMMUNICATIONS LIMITED

    8x8’s contact centre as a service (X Series 6-8). Telephony & UC Contact for superior customer service. Highly compatible. Omnichannel. Customer speech analytics, AI, skills-based routing, Intelligent IVR, preview campaign dialer, dashboards, customisable web wallboards, quality monitoring, Named User permissions, Universal Team Messaging. Call recording. Open APIs CRM integration.

  • Galaxkey Secure Workspace

    INTEGRITY360 LIMITED

    Galaxkey Secure Workspace for secure file transfer, sharing and collaboration. Features include: secure collaboration, file sharing, encryption, unlimited file size. All with central management and complete white labelling capabilities. Encryption is CPA Certified by the NCSC.

  • Daisy Online UC

    WN CORPORATE SERVICES TRADING LIMITED

    Daisy Online UC delivers a cloud-based, enterprise grade, UC service that replaces the need for any customer site PBX equipment and applications whilst providing customers access to the full suite of MITEL features. Services are provided on a PUPM basis, with minimal upfront capital investment or in house skills.

  • Fusion - 8x8 UCaaS (Unified Communications as a Service)

    Charterhouse Voice & Data

    XCaaS supports Unified Communications services through 8x8’s X Series user plans (X1-X4), offering telephony, voicemail, messaging, group chat, video meetings, call recording, AI-powered analytics, internet fax and more. Each user licence includes a calling plan that provides zone-based unmetered calling to domestic and international destinations.

  • AI-Enhanced Customer Support Platform

    DATASUMI LTD

    Discover the revolutionary approach to customer service through AI-enhanced customer Support. Our state-of-the-art AI technology handles routine questions and administrative duties, optimising interactions and increasing efficiency. We enhance response times by incorporating AI-driven tools into your service, ensuring quick solutions for common customer inquiries.

  • Teams Operator Connect from Chess ICT

    Cyberlab

    Work Better Together - Integrating our voice solution with the Microsoft Teams platform will ensure you are always available when your customers need you. Chess Teams Operator Connect provides you with all the tools you need in a single platform helping you to deliver better service.

  • 8x8 UCaaS Unified Communications as a Service

    Digital Space Cloud Services Limited

    X-Series provides UCaas, CCaas and CPaaS services from VOIP telephony (X1), through text, voice and video media support up-to full contact centre (X8). 8x8’s omnichannel contact centre includes speech analytics, AI, skills-based routing, Intelligent IVR, predictive campaign dialler, dashboards, customisable wallboards, quality management and media recording with open API integration.

  • Phone Verification

    Melissa Data Ltd

    Global Phone Verification can check whether a phone number is valid. Mobile numbers can be detected as live and connected, and CallerID taps into real-time carrier data to return the name of the person or business associated with the number at activation.

  • Microsoft 365

    MODULO 2 LIMITED

    Supply of licensing for Microsoft 365 cloud services

  • 8x8 Work - Unified Communications as a Service (UCaaS)

    Six Degrees

    XCaaS supports Unified Communications services through 8x8’s X Series user plans (X1-X4), offering telephony, voicemail, messaging, group chat, video meetings, call recording, AI-powered analytics, internet fax and more. Each user licence includes a calling plan that provides zone-based unmetered calling to domestic and international destinations.

  • Webex Connect

    IMImobile Europe Ltd

    Webex Connect is an Enterprise Cloud Communications Platform that enables businesses to orchestrate and automate contextual, real-time interactions and end-to-end journeys across customer touchpoints including SMS, RCS, Email, Video, Push, In-App, WhatsApp, Apple Business & Facebook Messenger. Webex Connect also offers live agent conversations capabilities and integrations with other systems.

  • Pegasystems Cloud Software - Customer/Citizen Decisioning

    Pegasystems Limited

    Pega is a low-code platform for AI-powered decisioning and workflow automation. We enable organisations to get work done using apps that are secure, scalable, governed, and maintainable. We offer solutions for business process management, digital process automation, and customer/citizen engagement.Customer/Citizen Decisioning is a key part of the platform.

  • Avaya & Cognigy AI Experience Platform Customer Experience Software and Cloud Solutions

    SABIO LTD

    AXP is a cloud contact centre solution with an API first architecture, enabling customisation and integration with your existing infrastructure. Cognigy AI is an Enterprise-Grade Conversational AI Platform designed specifically for large-scale enterprises to build, deploy, and manage both chat and voice agents.

  • LiveTiles Reach Employee Intranet App

    Content Formula

    LiveTiles Reach is an engaging app to help organisations stay connected with their employees whether they are on the road, in the field or in the office. The app is easy-to-use, quick to deploy and makes it a breeze for communicators to keep on top of employee comms.

  • NQM LLM Platform

    NQUIRINGMINDS LIMITED

    The NQM LLM Platform provides a next generation platform for building and deploying AI applications- large language models (LLM) and generative AI. It provides simple means to rapidly build and deploy chatbots and agents through pre-configured cookie-cutters, also allows for creation of arbitrarily complex data analytics/ processing workflows involving AI.

  • Insight - Adoption and Change Management - M365 Training

    INSIGHT DIRECT (UK) LTD

    Our Insight Prosci certified Change Management Practitioners can support organisations to get return on investment on their Microsoft spend. Part of their skill set is to train end users on all available M365 applications through best practice and guidance.

  • Britannic private cloud for Mitel

    BRITANNIC TECHNOLOGIES LIMITED

    Many organisations have made large investments into Mitel platforms and technology. By migrating to Britannic cloud, organisations can protect that investment whilst also benefitting from the strength of Britannic's Private Cloud offer.

  • WorkInConfidence: Case Management

    WorkInConfidence Limited

    WorkInConfidence: Case Management provides a secure, easy-to-use place to collect, track and report on HR, performance management, grievance, speaking up or whistleblowing cases, whether raised with you directly by email, phone, WorkInConfidence: Anonymous Speak Up or other route. Includes encrypted storage of cases, easily updated fields and multiple user access.

  • MediShout

    MediShout

    MediShout improves staff productivity of organisations. We aggregate all operational departments (e.g. IT, stock, equipment, facilities, estates) and suppliers onto one platform and our app allows staff to instantly report and resolve operational issues. MediShout is applicable to any building relying on operational departments or logistics e.g. hospitals, care-homes, pharmacies.

  • Critical Commz® PTT

    RADIO COMMZ UK LTD

    Critical Commz® PTT is our Push to Talk Software. Critical Commz® cloud server manages Push to Talk, GPS Location Logs, Patrol Logs & Dispatcher Logs. Critical Commz® PTT is an Android & iOS application. A large range of compatible devices fully operable with Critical Commz® PTT available.

  • Microsoft Power Platform

    CEOX SERVICES LTD

    Ceox’s Microsoft Power Platform enables Public Sector Organisations to analyse data, build engaging business applications and automate processes quickly and efficiently. Ceox’s services empowers organisations to use Power Apps, Power Automate, Power BI and Power Virtual Agents. Empower your workforce, automate tasks, streamline process and deliver better customer satisfaction.

  • Pegasystems Cloud Software - Workforce Intelligence

    Pegasystems Limited

    Pega is a low-code platform for AI-powered decisioning and workflow automation. We enable organisations to get work done using apps that are secure, scalable, governed, and maintainable. We offer solutions for business process management, digital process automation, and customer/citizen engagement. Workforce Intelligence is a key part of the platform.

  • Recursive Labs Relate SMS Live Stream Camera Sharing via Netpremacy

    Netpremacy Limited

    Relate SMS: the easiest way to see live video, just send a text, touch a link and stream live via the remote camera on almost any smartphone. No downloads or app installs required. Video can be either one or two way with an option for an audio channel as well.

  • Voice Enabled Teams

    Six Degrees

    Consolidate your Microsoft Teams collaboration software with your unified communications platform, and achieve cost efficiencies whilst delivering a ubiquitous experience to your end users. We'll deploy Microsoft Phone System for your organisation, ensuring you leverage the maximum benefits from Microsoft’s collaboration tool.