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CEOX SERVICES LTD
Ceox’s Microsoft Dynamics 365 enables Public Sector Organisations to transform their back-office operations and deliver services digitally.
Based upon MS Dynamics 365 with options to provide services digitally using a portal means it’s an ideal, flexible cloud-based platform for digital transformation. Deliver better satisfaction and reduced costs by improving efficiencies.
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INSIGHT DIRECT (UK) LTD
Transform customer service with a single view of a customer's activity and tools for field service, messaging, bots, voice, social service and AI in workflow. Work faster and more productively across all channels on one platform making customer service frictionless, improving your efficiency and customer satisfaction whilst reducing costs. SFDCHI2024GC14
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BAYTREE SOLUTIONS LTD
Design and implementation of Microsoft Dynamics (D365) for Social Housing resulting in business improvement/transformation, system rationalisation and extensive business insight. Offering our blue print designs specifically for the sector. Experience of delivering hybrid solutions making use of other specialist solutions and removing the need for legacy Housing Management solutions
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DATASUMI LTD
Our Automated Translation Services offer sophisticated AI-driven solutions to enhance communication between languages, tailored explicitly for diplomatic documents and correspondence. We leverage state-of-the-art technology; this service guarantees quick and precise translations. These services aid in global engagements and assist in simplifying cross-cultural communication.
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INTUITY COMMUNICATIONS LIMITED
A purpose-built solution, certified through the Microsoft Operator Connect program, that quickly enables native PSTN connectivity in Microsoft Teams and increases admin efficiency. The service is powered by the 8x8 XCaaS platform to provide reliable and flexible calling options and DID numbers for Microsoft Teams Phone users in 20 countries.
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WEB LABS LIMITED
Introducing Civic Suite by Web Labs, a cutting-edge solution for registrar services designed to modernize operations, enhance customer experiences, and optimize revenue streams for local authorities. Our comprehensive platform centralizes and automates essential functions, ensuring efficiency, accuracy, and security in managing registrations, bookings, and services.
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EPACCSYS LTD
Enterprise Resource Planning systems provider Epaccsys have been supplying Enterprise Resource Planning systems and Enterprise Resource Planning solutions for over 15 years with Epicor Enterprise Resource Planning software. The full suite of Enterprise Resource Planning modules available include Financial ERP, Distribution ERP, Supply Chain Management ERP and Project Management ERP.
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CDW LIMITED
Empower business users by providing an easy to use solution to create and manage virtual agents/bots without having to write code. Microsoft Copilot Studio leverages the flexibility/scalability of the Power Platform with the power of AI to provide an extensible and customisable solution suitable for any customer service scenario.
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KERV DIGITAL LIMITED
Use Dynamics Customer Service to provide personalised service to customers in any channel. Customer service teams can use a single unified view of data when managing cases, access a centralised knowledgebase for support information. Use insights to monitor performance metrics to make informed decisions based on trends / activities.
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RESOLUTION DATA MANAGEMENT LIMITED
DataSpace InspectMate Property Inspections Solution. Maintain inspection based property information, raise actions, and schedule visits. Provide photos of inspections and record notes and actions. Apple and Android apps supported
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EPACCSYS LTD
Inventory Management software provider Epaccsys have been supplying Inventory Management software and Inventory Management solutions for over 15 years with Epicor ERP software. Alongside the Inventory Management solution sits a full suite of Enterprise Resource Planning modules including Financial, Distribution, Supply Chain Management and Project Management.
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VERINT SYSTEMS UK LIMITED
An add-on to Engagement Data Management (EDM – listed separately), the PII Redaction Bot provides redaction of Personally Identifiable Information (PII) from recordings.
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ADAPTIVE COMMUNICATION SOLUTIONS LTD
Gamma Horizon is a leading cloud phone and unified communications system. Feature-rich, great value and flexible, Horizon is a fantastic fit for organisations of all sizes and is backed by Gamma's award-winning network and AdaptiveComms' peerless service levels.
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PEGASYSTEMS LIMITED
Pega is a low-code platform for AI-powered decisioning and workflow automation. We enable organisations to get work done using apps that are secure, scalable, governed, and maintainable. We offer solutions for business process management, digital process automation, and customer/citizen engagement. Programme Intake/Client Registration is a central use case of Pega.
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XMA LIMITED
For users requiring combined capabilities of both Salesforce Service and Sales Clouds, provides class-leading Automation and Service Management in a single license. Sales allows you to track relationships, manage activities and opportunities. Service provides for management of Cases, Complaints, Contact Centres or Back Office teams and processes. SFDCX2024GC14
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INTUITY COMMUNICATIONS LIMITED
Global PSTN access via Intermedia's native voice for Microsoft Teams integration. Increase productivity with a full communications solution, including telephony, voicemail; video, email, conference calls, data sharing, online meetings; call recording, customer analytics, internet fax. Call plans, per user per month: UK local, national and mobile numbers.
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CDW LIMITED
Gain visibility into and control internal data access, identify and manage corporate policy violations (harassment, code-of-conduct, fraud) and data leakages (e.g., IP theft, confidential data, etc.) by insiders
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risr/
Cloud hosted, modular and integrated risr/ eAssessment Platform.
Modules include -
risr/apply: (Exam, Event, Membership registrations, bookings and payment transactions)
risr/assess: (End-to-end exam management, Question Bank, Written/CBT and OSCE online delivery, results processing and analysis)
risr/advance: (Training & Workplace based assessments, ePortfolio & CPD/PCS)
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BOOMERANG I-COMMS LTD
Boomcast delivers Broadcast conversational messaging, 2-way SMS, voice, and email bulk communications. Our multi-channel messaging can automatically match responses and deliver them to your email. Schedule automated messaging campaigns across individuals or dynamic groups and create inbound SMS, email, and voice campaigns. ISO-27001, Cyber Essentials and Cyber Essentials Plus accredited
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CHARTERHOUSE VOICE & DATA LIMITED
SIP Trunking directly provided by Gamma, the UK’s market leader for SIP Trunks. The SIP service is designed as an ISDN replacement for the PSTN switch-off, compatible with all IP/SIP enabled telephone systems and Session Border Controllers (SBCs). Delivering enhanced cloud features; automatic failover (SIP PING) and flexible SIP channels.
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OneAdvanced Limited
Cloud hosted workforce management system providing dynamic resource scheduling and intelligent appointments for all works in responsive, cyclical / compliance, and void / empty homes functions. Drives organisational productivity improvements in parallel with increased customer satisfaction.
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ACCENTURE (UK) LIMITED
Enterprise-wide customer data management helps to elevate customer engagement to increase conversion and strengthen retention.
From individual consumers to multiple business accounts, customers demand relevant, personalised engagements. You can surface insights from customer data in real time across enterprise to deliver winning engagements, boost revenue, and drive growth.
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DATASUMI LTD
Our Dynamic Content Generation tool for Communications uses Generative AI algorithms to create personalised content for internal and external communications within government agencies. This innovative GenAI technology customises messages for specific audiences, ensuring their relevance and effectiveness. It fundamentally transforms the way you engage with your stakeholders.
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NEO TECHNOLOGY LIMITED
Neo Technology's Mutual Exchange Solutions facilitate seamless swaps between tenants within housing communities. Our platform streamlines the exchange process, from initial application to final approval, ensuring compliance with regulations and fostering positive outcomes for tenants seeking to relocate.
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SNAP SURVEYS LIMITED
Experience Measurement Platform software providing professional data collection and reporting for surveys, assessments and audits. Optimise engagement and transform data into knowledge.
System is accessed entirely online through a browser, with downloadable desktop app for power users and mobile app for offline interviewing. Multi-language capability for online, mobile and paper.
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KERV DIGITAL LIMITED
Dynamics 365 Marketing provides marketing teams with an easy to use application which can provide intelligence to inform campaigns from email marketing to event management, and automate activities. We support discovery activities, business architecture, governance set-up, DevOps/SecOps tooling, service design, experience research/design, technical architecture, predictive science and all related services.
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e18 Innovation
e18 Innovation is a Healthcare specialist provider of RPA/AI software solutions & services. With over 300 live NHS processes and NHS experienced staff, we support automation in clinical and corporate admin functions. Key areas: outpatient, transformation, cancer pathways, diagnostics, coding, data migration & cleansing, EPR readiness, and Corporate Services optimisation.
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NEO TECHNOLOGY LIMITED
Neo Technology's Parking Permit Management Solutions streamline the process of issuing and managing parking permits for tenants. Our platform offers efficient permit application, approval, and tracking features, ensuring seamless parking management for property managers and convenient access for tenants.
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ROCKTIME LIMITED
Rocktime's Route Planning and Optimisation service integrates with verso™ managing vehicles and drivers to support route building to provide on-time services. Providing real-time planning of routes to manage challenges with delivery and scheduling.
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ANS GROUP LIMITED
The ANS Power Platform and Dynamics 365 Implementation Service for Recruitment and Admissions is one that enables organisations to deliver digital transformation across the organisation, enabling them to reinvent how they do business and serve applicants, students, stakeholders and staff by creating and tracking interactions amongst people, data and processes.