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Epaccsys Limited
Inventory Management software provider Epaccsys have been supplying Inventory Management software and Inventory Management solutions for over 15 years with Epicor ERP software. Alongside the Inventory Management solution sits a full suite of Enterprise Resource Planning modules including Financial, Distribution, Supply Chain Management and Project Management.
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Verint Systems Inc.
An add-on to Engagement Data Management (EDM – listed separately), the PII Redaction Bot provides redaction of Personally Identifiable Information (PII) from recordings.
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ADAPTIVE COMMUNICATION SOLUTIONS LTD
Gamma Horizon is a leading cloud phone and unified communications system. Feature-rich, great value and flexible, Horizon is a fantastic fit for organisations of all sizes and is backed by Gamma's award-winning network and AdaptiveComms' peerless service levels.
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Pegasystems Limited
Pega is a low-code platform for AI-powered decisioning and workflow automation. We enable organisations to get work done using apps that are secure, scalable, governed, and maintainable. We offer solutions for business process management, digital process automation, and customer/citizen engagement. Programme Intake/Client Registration is a central use case of Pega.
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XMA LIMITED
For users requiring combined capabilities of both Salesforce Service and Sales Clouds, provides class-leading Automation and Service Management in a single license. Sales allows you to track relationships, manage activities and opportunities. Service provides for management of Cases, Complaints, Contact Centres or Back Office teams and processes. SFDCX2024GC14
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INTUITY COMMUNICATIONS LIMITED
Global PSTN access via Intermedia's native voice for Microsoft Teams integration. Increase productivity with a full communications solution, including telephony, voicemail; video, email, conference calls, data sharing, online meetings; call recording, customer analytics, internet fax. Call plans, per user per month: UK local, national and mobile numbers.
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CDW LIMITED
Gain visibility into and control internal data access, identify and manage corporate policy violations (harassment, code-of-conduct, fraud) and data leakages (e.g., IP theft, confidential data, etc.) by insiders
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risr/
Cloud hosted, modular and integrated risr/ eAssessment Platform.
Modules include -
risr/apply: (Exam, Event, Membership registrations, bookings and payment transactions)
risr/assess: (End-to-end exam management, Question Bank, Written/CBT and OSCE online delivery, results processing and analysis)
risr/advance: (Training & Workplace based assessments, ePortfolio & CPD/PCS)
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BOOMERANG I-COMMS LTD
Boomcast delivers Broadcast conversational messaging, 2-way SMS, voice, and email bulk communications. Our multi-channel messaging can automatically match responses and deliver them to your email. Schedule automated messaging campaigns across individuals or dynamic groups and create inbound SMS, email, and voice campaigns. ISO-27001, Cyber Essentials and Cyber Essentials Plus accredited
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Charterhouse Voice & Data
SIP Trunking directly provided by Gamma, the UK’s market leader for SIP Trunks. The SIP service is designed as an ISDN replacement for the PSTN switch-off, compatible with all IP/SIP enabled telephone systems and Session Border Controllers (SBCs). Delivering enhanced cloud features; automatic failover (SIP PING) and flexible SIP channels.
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Advanced Business Solutions
Cloud hosted workforce management system providing dynamic resource scheduling and intelligent appointments for all works in responsive, cyclical / compliance, and void / empty homes functions. Drives organisational productivity improvements in parallel with increased customer satisfaction.
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ACCENTURE (UK) LIMITED
Enterprise-wide customer data management helps to elevate customer engagement to increase conversion and strengthen retention.
From individual consumers to multiple business accounts, customers demand relevant, personalised engagements. You can surface insights from customer data in real time across enterprise to deliver winning engagements, boost revenue, and drive growth.
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DATASUMI LTD
Our Dynamic Content Generation tool for Communications uses Generative AI algorithms to create personalised content for internal and external communications within government agencies. This innovative GenAI technology customises messages for specific audiences, ensuring their relevance and effectiveness. It fundamentally transforms the way you engage with your stakeholders.
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NEO TECHNOLOGY LIMITED
Neo Technology's Mutual Exchange Solutions facilitate seamless swaps between tenants within housing communities. Our platform streamlines the exchange process, from initial application to final approval, ensuring compliance with regulations and fostering positive outcomes for tenants seeking to relocate.
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Snap Surveys Ltd
Experience Measurement Platform software providing professional data collection and reporting for surveys, assessments and audits. Optimise engagement and transform data into knowledge.
System is accessed entirely online through a browser, with downloadable desktop app for power users and mobile app for offline interviewing. Multi-language capability for online, mobile and paper.
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KERV DIGITAL LIMITED
Dynamics 365 Marketing provides marketing teams with an easy to use application which can provide intelligence to inform campaigns from email marketing to event management, and automate activities. We support discovery activities, business architecture, governance set-up, DevOps/SecOps tooling, service design, experience research/design, technical architecture, predictive science and all related services.
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e18 Consulting Ltd
e18 Innovation is a Healthcare specialist provider of RPA/AI software solutions & services. With over 300 live NHS processes and NHS experienced staff, we support automation in clinical and corporate admin functions. Key areas: outpatient, transformation, cancer pathways, diagnostics, coding, data migration & cleansing, EPR readiness, and Corporate Services optimisation.
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NEO TECHNOLOGY LIMITED
Neo Technology's Parking Permit Management Solutions streamline the process of issuing and managing parking permits for tenants. Our platform offers efficient permit application, approval, and tracking features, ensuring seamless parking management for property managers and convenient access for tenants.
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ROCKTIME LIMITED
Rocktime's Route Planning and Optimisation service integrates with verso™ managing vehicles and drivers to support route building to provide on-time services. Providing real-time planning of routes to manage challenges with delivery and scheduling.
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ANS GROUP LIMITED
The ANS Power Platform and Dynamics 365 Implementation Service for Recruitment and Admissions is one that enables organisations to deliver digital transformation across the organisation, enabling them to reinvent how they do business and serve applicants, students, stakeholders and staff by creating and tracking interactions amongst people, data and processes.
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Advanced Business Solutions
Advanced Sourcing Management that enables you to quickly and efficiently engage with your supply base through the use of quick quotation tools and frameworks. Receive responses to requests for quotations directly into the solution, evaluate responses on a number of criteria and manage the resulting contracts all within one platform.
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BOOMERANG I-COMMS LTD
Boomerang’s Dynamics 365 plug-in and custome Connector provides seamless integration to Microsoft apps and Power Platform, overcoming broadcast limitations by matching activities with responses. This fosters conversational engagements, recorded in contacts’ timelines for seamless automation and stakeholder interactions. ISO-27001, CyberEssentials,Cyber Essentials Plus certifications ensure data security.
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INTUITY COMMUNICATIONS LIMITED
XCaaS supports Unified Communications services through 8x8’s X Series user plans (X1-X4), offering telephony, voicemail, messaging, group chat, video meetings, call recording, AI-powered analytics, internet fax and more. Each user licence includes a calling plan that provides zone-based unmetered calling to domestic and international destinations.
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EXTRA TECHNOLOGY LIMITED
We resell Expert.ai's Natural Language Programming Tool which is able to read unstructured data, such as emails, understanding the meaning and context.
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NEO TECHNOLOGY LIMITED
Neo Technology's Conversational AI Chatbot Tool enhances websites by engaging with users before human intervention. Intelligent and multilingual, it guides users through a series of questions to provide relevant information. If needed, it seamlessly transfers control to human agents for further assistance.
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GRANICUS-FIRMSTEP LIMITED
govDelivery is a digital communications solution providing email marketing, campaigns, internal communications, text, two-way text, alerts, RSS and social media integration. govDelivery offers personalisation, automation, targeted messaging, high deliverability, best-in-class security, advanced analytics, customised templates and a network of 16 million+ UK subscribers to help organisations reach segmented audiences.
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ACF Technologies (UK) Limited
ACF offer market-leading queue management solutions which combine the following components: self-serve interfaces (kiosks, tablets, virtual queuing), printed or e-tickets (SMS, email), digital signage, audio calling, internal easy-to-use web user interface, intelligent customer routing, skills /needs matching, multi-language, online data / document collection, surveying and much more.
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GAMMA NETWORK SOLUTIONS LIMITED
SIP Trunking directly provided by Gamma, the UK’s market leader for SIP Trunks. The SIP service is designed as an ISDN replacement for the PSTN switch-off, compatible with all IP/SIP enabled telephone systems and Session Border Controllers (SBCs). Delivering enhanced cloud features; automatic failover (SIP PING) and flexible SIP channels.
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Digital Space Cloud Services Limited
8x8 Video Meetings enables external participants to join meetings directly from their browser without the need to download plugins or software applications. 8x8 Video Meetings enables interactions that start as a chat or phone call to seamlessly move to a full HD video collaboration session with screen sharing.
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BRITANNIC TECHNOLOGIES LIMITED
Zoom is a single-pane-of-glass UC platform designed to streamline connectivity, and foster dynamism for individuals and enterprise. Zoom encompasses team chat functionalities, telephony services, virtual meetings, omnichannel contact-centre capabilities, interactive whiteboarding features, workspace management tools, and AI solutions. These offerings empower hybrid teams to bolster collaboration and increase productivity levels.