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DATASUMI LTD
Datasumi provides a state-of-the-art personalised job matching service explicitly designed for Jobcentre clients. Utilising generative AI algorithms, this groundbreaking tool transforms the job search experience by effectively linking job seekers with suitable job opportunities. The platform evaluates personal skills, experiences, and preferences, guaranteeing an accurate and efficient job-matching process.
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Redcentric Solutions Limited
Omnichannel Contact Centre for Microsoft Teams is a feature-rich omnichannel environment, functioning as a comprehensive collaboration and customer engagement platform. It seamlessly integrates back-office staff with frontline agents, allowing employees to collaborate and support customers within a unified platform. This integration minimises switching between tools and applications, improving efficiency/productivity.
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ICS.AI LTD
A generative AI-powered Copilot surpasses basic AI assistants with advanced contextual understanding and adaptive learning capabilities. It offers a deeper, more nuanced interaction, personalizing responses and integrating seamlessly across multiple platforms and services for a comprehensive user experience.
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Medallia, Inc.
Medallia Agile Research - a SaaS based survey platform. Allows users to create and distribute survey projects to gather insights from online users. Whether it's a one-off survey or a sophisticated research campaign, Medallia's lightning-fast, intuitive platform provides the quickest, easiest way to gain insights to grow, improve, and succeed.
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Grove Information Systems
Google Workspace is a professional office suite of collaborative productivity apps. Easily work on email, calendars, documents, spreadsheets, and slides across your devices, with or without the internet. Keep all your work in one place with secure access from your computer, phone, or tablet.
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ICS.AI LTD
SMART Copilot is an advanced platform enabling organisations to leverage specific language models and engage with large language models (LLM) integrations through the optional skill; SMART LLM Consumption. This system ensures flexible, secure, and compliant use of AI technologies, tailored to meet diverse organisational needs, governance standards, and budget constraints.
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Track24 Limited
AtlasNXT uses location intelligence to solve security, duty
of care, communication and operational challenges. It is
designed to optimise user adoption by offering a
unified, intuitive experience built on privacy-first principles.
We transform modern-day operational delivery, through AI-based automation improving
cost efficiencies, whilst boosting productivity, employee
satisfaction and trust.
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Zoom Video Communications, Inc.
Zoom is an all-in-one collaboration platform that makes connecting easier, more immersive, and more dynamic for people and businesses. Our team chat, phone, meetings, omnichannel contact centre, whiteboard, workspace, and AI solutions help hybrid teams collaborate and get more done.
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BOUNCE AGENCY LIMITED
The SIM Antisocial Behaviour Manager offers a centralised platform for managing incidents, analysing data, and coordinating responses, enabling you to address community concerns swiftly and efficiently.
Incident reporting, case management, data analysis, and community engagement tools help Local Authority Community Safety Teams strengthen collaboration with residents to foster safer communities.
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DATASUMI LTD
Datasumi's Generative AI services provide state-of-the-art solutions for decision support systems, integrating sophisticated AI algorithms to produce real-time insights and strategic advice. We combine predictive and Generative AI to help organisations improve their decision-making processes, allowing them to make informed decisions quickly and accurately.
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Charterhouse Voice & Data
Fusion Teams is a hosted SBCaaS platform that allows for both Direct Routing connections to Microsoft Teams and for integration of legacy PBX solutions with Microsoft Teams
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BT PLC
Cloud-native telephony, Unified Comms platform, delivered over the Internet, consumed "as-a-Service"
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SOFTCAT PLC
An enterprise-level, omnichannel cloud contact centre solution designed to enhance collaboration with agents and elevate customer experiences. It features skills-based routing, supports various digital and voice channels seamlessly, provides customer journey analytics, and incorporates conversational AI for self-service tasks and automated call management.
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WorkInConfidence Limited
WorkInConfidence: Anonymous conversation, case logging and case management web app enables people to raise concerns safely. We provide a trusted, easy way for staff to raise concerns like whistleblowing, bullying, harassment or unsafe practices. At the same time organisations get easy and secure tracking of cases with a clear overview.
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Fusion Business Solutions (UK) Limited
BMC Helix Automation Console utilises artificial intelligence, NLP and machine learning to auto-categorize service management tickets, significantly reducing errors and improving efficiency. These cloud capabilities radically improve service management experience. Fusion GBS is a Platinum Partner of BMC, reselling BMC Helix Cognitive Automation.
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GCI NETWORK SOLUTIONS LIMITED
Webex Cloud Calling is a complete enterprise-grade cloud calling and team collaboration solution offered through a flexible subscription model. Accessible from any device, with centralised administration, security, and reliability you can trust, the Webex Cloud is always on and always up to date so you can focus on your business.
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LEGADO TECHNOLOGIES LIMITED
Legado makes digital interactions with customers secure, simple and personal using a cloud-native platform that can be flexibly deployed using a set of scalable and modular APIs. The platform has dozens of pre-built features for customer communications, workflows, intelligence and data insights.
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Pegasystems Limited
Pega is a low-code platform for AI-powered decisioning and workflow automation. We enable organisations to get work done using apps that are secure, scalable, governed, and maintainable. We offer solutions for business process management, digital process automation, and customer/citizen engagement. Business Rules Engine is at the core of the platform.
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JUNGLE I.T. LIMITED
NFON PBX system with integration with Microsoft Teams
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Interact
Interact is enterprise-grade intranet software designed to help internal communication teams connect with every employee regardless of role, device, or location.
We are a global enterprise software company that today serves intranet software to over 5+ million users across more than 1,000 customers.
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ARMADILLO SEC LTD
Cloud Voice Contact is a cloud-based contact centre solution designed specifically to work with Chess Cloud Voice. Provides conjoined experience and shared features for contact centre agents. Cloud Voice Users easily set-up within the online portal. Perfect for organisations who want to make it easier for customers to engage.
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Commify UK Limited trading as VOODOO and Esendex
Send messages through our SMS and WhatsApp channels and have two-way SMS and WhatsApp conversations. Through SMS and WhatsApp, you can keep customers informed of changes to terms, new products and general customer information. Control conversations through the easy to use Esendex SMS portal or via your CRM using API.
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BECRYPT LIMITED
Becrypt's Everything 365 service is designed businesses who are looking to get all of their IT under control. Aimed at Public Sector departments and organisations, and commercial companies that support public sector, who need a fast, easy deployable and assured solution that meets the required HMG security standards.
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PHOENIX SOFTWARE LIMITED
Microsoft 365 F1 is a complete, intelligent solution that combines Office 365, and Enterprise Mobility + Security to extend the Microsoft 365 service value across entire customer organizations. It empowers frontline Workers to be creative and work together, securely.
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INPLOI LIMITED
inploi's AI chatbot/ conversational UI product. Deploy chatbots on your website to capture application data, to answer FAQs, to schedule meetings and interviews, to conduct surveys and more: combining the power of AI with human intuition to automate repetitive tasks.
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DATASUMI LTD
Discover a transformative approach to customer service through AI-Driven Customer Support. Our state-of-the-art AI technology handles routine questions and administrative duties, enhancing interactions and increasing efficiency. Our AI-powered solution can integrate into your service; we speed up response times, ensuring quick resolutions for frequent customer inquiries.
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F-24 UK Limited
FACT24 is designed to help users prevent, manage and analyse critical situations through effective communications. FACT24 enables users to communicate with key stakeholders, emergency response and crisis management teams securely on mass with ease and simplicity. FACT24 ensures real time exchange of information and documents for seamless virtual crisis management.
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Commify UK Limited trading as VOODOO and Esendex
Using the Esendex SMS and WhatsApp portal, you can market and send campaigns to your customers, sending bespoke SMS and WhatsApp offers or thousands/millions of standard SMS. Use SMS shortcodes and keywords to track campaigns, giving real-time feedback on the success.
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Prolinx Ltd
Prolinx Collaborative Working Environment (CWE) is an assured, fully managed service including remote access , M365 and a suite of industry-leading cloud-based productivity and collaboration tools supporting data up-to OS . This includes core Microsoft applications such as MS Outlook, OneDrive, Word, Excel, PowerPoint, OneNote, SharePoint, Teams [Premium] and more.
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Blacklight Software
Blacklight work with Microsoft 365 to allow public sector organisations such as central and local government bodies, education, healthcare and social housing providers to improve collaboration and working processes.
Microsoft 365 offers electronic document & record management, digital workplace and collaboration functionality.
Integrations with other systems allow for automated processes.