Skip to main content

Help us improve the Digital Marketplace - send your feedback

Search results

14 results found

14 results found containing invuse user experience in Lot 3: Cloud Support Service

  • User Testing for Websites and Digital Services

    INVUSE LIMITED

    We deliver user testing for public sector websites and digital services to validate usability, accessibility and performance. Our user testing service supports evidence-led decision-making through moderated and unmoderated user testing with residents, staff and assistive technology users, ensuring services meet real user needs before and after launch.

  • User Journey Automation for Public Sector Services

    INVUSE LIMITED

    We design and deliver user journey automation for public sector services, improving end-to-end experiences for citizens while reducing operational effort for staff. Our user journey automation service connects systems, automates processes and applies intelligent validation and triage, reducing user effort, processing time and avoidable contact across digital services.

  • Accessibility Testing with Assistive Technology Users

    INVUSE LIMITED

    We deliver accessibility testing with real assistive technology users, including people with visual, hearing, motor and neurological impairments. Our accessibility testing service tests digital services with the people who rely on them, providing authentic insight, improving trust, and ensuring public sector services work in practice, not just in theory.

  • Drupal Website Design and Development

    INVUSE LIMITED

    Through our Drupal website design and development service, we design and develop intuitive, accessible Drupal digital services for public sector organisations. Our GDS-aligned, agile approach combines user research, co-design and iterative delivery to design and develop scalable Drupal platforms that improve user experience and support efficient, connected digital operations

  • LocalGov Drupal Development

    INVUSE LIMITED

    We deliver specialist LocalGov Drupal (LGD) development for councils and local authorities. Our LocalGov Drupal (LGD) development service combines a discovery-led, user-centred approach with co-production, accessibility and GDS-aligned agile delivery to build intuitive LocalGov Drupal (LGD) websites that meet resident needs and support efficient, connected council operations.

  • Accessibility Audit for Public Sector Websites

    INVUSE LIMITED

    We deliver accessibility audits for public sector websites to assess compliance with WCAG 2.2 AA. Our accessibility audits are led by experienced accessibility specialists and combine automated accessibility testing, manual accessibility expert review, assistive technology testing and document accessibility assessment to identify barriers, reduce risk and support inclusive digital services.

  • Conversational Interfaces and Automation for Public Sector Services

    INVUSE LIMITED

    We design and deliver conversational interfaces for public sector services, providing a unified, user-friendly way for citizens to access information and services. Our approach to conversational interfaces combines conversational design, intelligent automation and system integration, helping organisations simplify journeys, reduce contact and connect services through a single conversational interface experience.

  • UX Research and Evaluation for Existing Digital Platforms

    INVUSE LIMITED

    We deliver UX research and evaluation for existing public sector digital platforms. Our UX research service combines expert review, user research and data analysis to assess usability, accessibility and performance, helping organisations understand what is working, what needs improvement and where to focus investment.

  • Accessibility Testing for Websites and Digital Services

    INVUSE LIMITED

    We deliver accessibility testing for public sector websites and digital services, including portals, applications and platforms. Our accessibility testing service combines expert accessibility testing, assistive technology testing and ongoing accessibility support, helping organisations manage accessibility, risk, build internal accessibility capability and maintain WCAG 2.2 AA compliance over time.

  • LocalGov Drupal Discovery

    INVUSE LIMITED

    Our LocalGov Drupal (LGD) discovery service helps public sector organisations understand whether LocalGov Drupal (LGD) is the right fit, and how to use it effectively. Our service assesses current platforms, content, services and user needs, identifying gaps, opportunities and priorities to support confident decisions about LGD adoption, migration or optimisation.

  • WCAG 2.2 AA Accessibility Audit

    INVUSE LIMITED

    We deliver WCAG 2.2 AA accessibility audits for public sector websites and digital services. Our WCAG 2.2 AA accessibility audits are led by experienced accessibility specialists and combine manual expert review, automated accessibility testing, assistive technology testing and document assessment to identify non-compliance, reduce risk and support statutory accessibility duties.

  • LocalGov Drupal Implementation

    INVUSE LIMITED

    We deliver end-to-end LocalGov Drupal (LGD) implementations for councils. Our LocalGov Drupal (LGD) implementation service includes discovery, co-production, configuration and rollout of LocalGov Drupal (LGD) websites and LocalGov Drupal (LGD) microsites. Using GDS-aligned, agile delivery, we help councils adopt LocalGov Drupal (LGD) effectively and sustainably for a future proof service.

  • Service Automation for Public Sector Digital Services

    INVUSE LIMITED

    We deliver service automation for public sector digital services, helping organisations redesign and automate end-to-end services across multiple systems. Our approach to service automation reduces manual processing, improves data flow, and applies intelligent automation and AI to streamline operations, improve service performance and reduce cost across digital service portfolios.

  • AI and Automation Discovery for Public Sector Services

    INVUSE LIMITED

    We deliver AI and automation discovery for public sector services, helping organisations understand where automation or AI can deliver real value. Our service identifies practical, low-risk opportunities to simplify services, reduce manual effort and improve outcomes, providing a clear, evidence-based starting point before committing to AI tools or long-term platforms.