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IBM United Kingdom Ltd
Deliver exceptional customer experiences anywhere with IBM Watson Assistant. Transform your business with artificial intelligence that understands customers in context to provide fast, consistent, accurate answers across any application, device or channel. Remove the frustration of long wait times, tedious searches, and unhelpful chatbots with the leader in trustworthy AI.
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BOXXE LIMITED
Integrated software system “SCUBA” to manage sports facilities, theatres and leisure centres
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Tisski Limited
Built on Microsoft Dynamics 365 technology, Deliver presents project management information in a single location, easing management and enhancing visibility and reporting of projects individually, within programmes and across portfolios. Deliver creates efficiencies for all levels of staff and management, allowing focus on the delivery of projects and programmes.
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KLAXON TECHNOLOGIES LIMITED
Klaxon is a major incident, mass notification and planned maintenance communications solution, helping organisations keep people safe, informed and productive during an incident, emergency or crisis.
It is ideally suited for SME and Enterprise organisations and supports multiple use-cases such as IT downtime, Business Continuity, Disaster Recovery and Cyber-security communications.
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Viewdeck Consulting Limited
Open Source, component-based and functionally rich platform covering Customer Management, Case Management, Service Management and Document Management. Delivering rapid prototypes in days. With inbuilt process modelling, workflow full reporting features. GDPR compliant, delivered from UK hosted, UK managed and UK delivered cloud solutions. Police, Education, Local government, NHS Client base.
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Boomerang I-Comms Ltd
Incident management software designed and used within the Military to handle, escalate and manage alerts. Multi-channel bulk broadcasts, conversational SMS, Email and voice messaging, and appointment management. Intelligent, automated, threaded messaging designed for the Military. ISO-27001, Cyber Essentials and Cyber Essentials Plus accredited
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Boomerang I-Comms Ltd
Multi-channel bulk broadcasts, conversational SMS, Email and voice messaging, and appointment management from an easy-to-use user interface, email inbox or integrated through API. All messages and responses are matched, NHS appointments made easy to confirm, cancel, and reschedule. Secure solution that is ISO-27001, Cyber Essentials and Cyber Essentials Plus accredited
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DOCSTRIBUTE LIMITED
Using distributed ledger technology allowing you to deliver confidential regulated documents to your customers digitally. We simplify your outbound mail via Cloud service or on-premise software that enables lower cost print and mail, and one platform to transform your printed output to digital, enabling electronic communications for your service users
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Boomerang I-Comms Ltd
Boomcast delivers Broadcast conversational messaging, 2-way SMS, voice, and email bulk communications. Our multi-channel messaging can automatically match responses and deliver them to your email. Schedule automated messaging campaigns across individuals or dynamic groups and create inbound SMS, email, and voice campaigns. ISO-27001, Cyber Essentials and Cyber Essentials Plus accredited
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Probrand Ltd
Sprinklr Modern Care provides a unified digital & voice case management platform with seamless agent experience in a digital-first contact centre solution. Make frictionless omni-channel service a reality across 30+ channels, including live chat, social, messaging, email, SMS, voice, and video so customers can always contact on their preferred channel
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ONECOM LIMITED
Onecom’s Vox is a leading hosted UCaaS Platform providing usual corporate PBX features plus extensive Unified Communications capabilities, such as; voice/video conferencing, Instant Messaging, presence, desktop and file sharing. Operated through desktop apps, handsets or mobile devices. Web/App interfaces allow real-time access and admin controls over the extensive features.
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CONDATIS GROUP LIMITED
Condatis Cloud Support Services provides ITIL aligned support for cloud based software services through online and telephone support. A single point-of-contact service desk is available to manage all queries. Staff resolve and manage incidents, and service requests.
Engineers actively monitor systems as part of a managed service.
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Puzzel Ltd
Puzzel Digital Engagement is a digital-first customer service solution. Segment web visitors based on behaviour, journey or value, and offer each the most efficient resolution to their problem. This includes guiding them to web pages, fetching information, documents, or connecting them with an agent over chat, voice or video.
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Farthest Gate Limited
The Liberator CAZ solution is a market leading module forming part of the Liberator suite of products. Liberator CAZ can be used independently of other Liberator products. It is very easy to set up, configure and use and offers clients and their customers great efficiencies.
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Ceox
Ceox’s Microsoft Power Apps in Teams enables Public Sector Organisations to build engaging business applications within Microsoft Teams. The low-code data platform enables the creation of Canvas Apps connected to Dataverse for Teams without leaving the Teams Interface. Empower your workforce, automate tasks, streamline process and deliver efficiencies.
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TTEC CONSULTING (UK) LIMITED
Omnichannel for Customer Service offers a suite of capabilities that extend the power of the Customer Service Enterprise to enable organizations to instantly connect and engage with their customers across digital messaging channels.
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PROJECT ARK LIMITED
Ark helps housing associations and property managers build better communities.
Ark provides a cloud-based landlord dashboard and corresponding resident app. Ark maximises internal efficiencies whilst creating a better resident experience than ever before via our resident hub. Ark works with any browser, and on both iOS and Android.
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Vocala Ltd.
Providing conversational interfaces into any application using voice and text. This includes Voice and chatbot services for use on both voice-enabled devices such as Amazon Alexa and Google Home and on web through services such as Amazon Lex. Our solutions integrate Digital Assistants with back-office or third-party systems.
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BRIGHTLY SOFTWARE LIMITED
A low-code, web-based platform for digital service delivery. Incorporating collaborative case management, payments, forms, customer MyAccount and website with integration to Brightly Asset Management Systems. Build end-to-end digital transactions for service requests, applications, and payments. Secure, responsive, accessible websites and includes a rich toolset of APIs extension points for developers.
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Stopford Information Systems
The Stopford Course and Event system is designed to manage online booking of courses and events. The system allows organisers to create courses or events within divisions, facilitate payments, assign roles, determine prices, manage attendees, and promote specific events.
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Boomerang I-Comms Ltd
Build Intelligent multichannel messaging into existing software to drive automation into communication processes and reduce manual effort. A messaging API that allows broadcast messaging, targeted messaging, 2-way SMS, voice, and email messaging and appointment management from your own software. ISO-27001, Cyber Essentials and Cyber Essentials Plus accredited
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Boomerang I-Comms Ltd
Custom connector enabling organisations to build intelligent messaging solutions from services within Microsoft’s Power Platform. Intelligent 2-way, multi-channel messaging via the Power Platform. Build workflows from your CRM, ERP, plus applications with existing connectors such as Azure, IoT Central and Microsoft Teams. ISO-27001, Cyber Essentials and Cyber Essentials Plus accredited
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ABM UNITED KINGDOM LTD
ACOS offers a solution for capturing intelligence within the prison system. Using national forms for authorities, review, renewal and cancellation functions ensure legislative compliance in the intelligence gathering field. RIPA, IPA, GDPR, CCA, HRA compliant. Risk assessment tools identify potential for compromise. Covert capability links with other ACOS modules
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Digital Interactive Ltd
Infreemation is an advanced online cloud based application for processing and storing your organisations Information Asset Register
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GRANICUS-FIRMSTEP LIMITED
govService is a digital services solution that provides intelligent online forms, process and customer portals with integrations for Local and Central Government, Health, Housing, Blue Lights and other Public Sector organisations to easily create online services. The low-code solution combines forms, process, customer portals that integrates citizen request management (CRM).
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Medallia, Inc.
Whether it's a one-off survey or a sophisticated research campaign, Medallia's Research Suites lightning-fast, intuitive survey platform provides the quickest and easiest way to gain the insights to grow, improve, and succeed. Easy to use survey builder allows you to create and edit surveys from your browser, with ease.
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Redcentric Solutions Limited
Redcentric’s Unity on a SIM service delivers office PBX features to any unlocked mobile handset. The service provides an instant, wire-free phone system leveraging all standard features and functions of Redcentric’s core hosted IPT service. Insert the SIM into the phone and the PBX is ready.
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Farthest Gate Limited
The Liberator Food Hygiene solution is a market leading module forming part of the Liberator suite of products. Liberator Food Hygiene can be used independently of other Liberator products. It is very easy to set up, configure and use and offers clients and their customers great efficiencies.
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Placecube Ltd
Free or low-cost collaboration spaces helping you effectively communicate, collaborate, and connect with stakeholders, partners, and colleagues. Exchange knowledge and experience in secure communities of practice, project groups and workspaces. Groups can be open, access controlled or hidden and include collaboration tools, such as discussions, shared libraries and news listings.
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Atlantic Data
Atlantic Data's Disclosures service allows organistions to process, administer and manage criminal record checks for staff, volunteers and other workers, by providing an online solution which connects to the Disclosure and Barring Service via its eBulk service.
Disclosures also provides a comprehensive suite of management information tools to assist organistions.