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Phoenix Software Ltd
SMART Phone is telephony based Human Parity conversational AI assistant that lets users engage digitally with an organisation 24/7 via the phone. The AI assistant can direct callers to the best channel for their needs, whether that be summarised answers, forms, transfer the caller or book an appointment.
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GRAVITAS AI LIMITED
We have developed our conversational AI product, Tina - Your Tireless AI Teammate, for healthcare service providers (e.g. GPs, specialist practitioners) to enhance patient experience and engagement through a simple conversational experience. The product delivers high quality information and cognitive automation for the end users (patients, their families and carers).
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Softcat Limited
Tableau CRM (Einstein Analytics Cloud) Is the most effective and accessible way to see and understand data. With AI-powered insights, to find actionable predictions and valuable insights across Salesforce and legacy data. Intelligent data prep, intuitive data exploration, sharing & collaboration with industry-leading governance. Enterprise-grade analytics anyone can use. SFDCHS2022GC13
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Softcat Limited
HD Video Conferencing service single click from 8x8's X-Series (1 to 8), increases productivity, delivering a full collaborative solution via single web app: audio/video conference calls with virtual online meetings; screen sharing; whiteboarding; team meetings; Jitsi open source meeting experience; inbuilt telephony, IM & recording with call plans.
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BRIGHT CONSULTING
ServiceNow helps digitize and unify organizations so that they can find smarter, faster, better ways to make work flow. Bright Consulting is Elite ServiceNow Sales, Service and Technology partner, providing solutions across the full suite of ServiceNow products. The certified team advise on all ServiceNow platform needs.
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Amillan Ltd
Global PSTN access via 8x8's native voice for Microsoft Teams integration. Increase productivity with a full communications solution, including telephony, voicemail; video, email, conference calls, data sharing, online meetings; call recording, customer analytics, internet fax. Call plans, per user per month: UK local, national and mobile numbers.
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Probrand Ltd
Our Cloud PBX solution, RingCentral MVP will empower your organisation with a complete business communications and collaboration solution. Offering Cloud PBX, instant messaging, video meetings and fax from anywhere, on any device within a single app. Plus, advanced call management, call recording, real-time analytics, native integrations, multi-level IVR and more.
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RingCentral
Adopt RingCentral as a cloud-based UCaaS provider for all your enterprise-voice needs, whilst retaining Microsoft Teams as your messaging application provider with RingCentral Cloud PBX for Microsoft Teams. Our phone system integration offers advanced call controls, call recording, improved voice quality and analytics. There is no direct routing fee.
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Novoville Ltd
The Novoville e-Ticketing & Smart Mobility platform is an out-of-the box solution which allows local authorities to offer a single ticketing and journey planning application for all modes of transport. This improves customer experience, increases revenue, makes enforcement more efficient and positively impacts the quality of life in the locality.
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CDW Limited
X-Series provides UCaaS, CCaaS and CPaaS services from VOIP telephony (X1), through text, voice and video media support up-to full contact centre (X8). 8x8’s omnichannel contact centre includes speech analytics, AI, skills-based routing, Intelligent IVR, predictive campaign dialler, dashboards, customisable wallboards, quality management and media recording with open API integration.
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Brightwire
Brightwire helps organisations plan and deliver ClickDimensions based on Microsoft Dynamics365 - a fully customisable platform that is easy to use and manage, and which enables marketing automation through a single interface. ClickDimensions includes email marketing, campaign automation, surveys, web forms and insights on data to improve engagement with clients.
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Digital Space Cloud Services Limited
X-Series provides UCaaS, CCaaS and CPaaS services from VOIP telephony (X1), through text, voice and video media support up-to full contact centre (X8). 8x8’s omnichannel contact centre includes speech analytics, AI, skills-based routing, Intelligent IVR, predictive campaign dialler, dashboards, customisable wallboards, quality management and media recording with open API integration.
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WEDUC UK LIMITED
Running a school is complex. But your tools should be simple.
The Weduc platform brings all your engagement systems and apps into one, easy place.
Created by a team rooted in education going beyond off-the-shelf products.
Save time. Save money.
And clear your lines of communication with Weduc.
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GAMMA NETWORK SOLUTIONS LIMITED
Contact Centre (CCaaS) is a scalable cloud based omni channel platform, integrating voice, email and webchat into the Horizon Unified Communications service providing collaborative features. Including call recording, queuing, call backs, surveys, CRM integration, reporting and analytics, wallboards, IVR, auto-attendants (ACD), administrators, supervisors and agents level access, delivered over WebRTC.
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Brightwire
Brightwire delivers Microsoft Power Platform and Dynamics365 solutions - a fully configurable software platform that is easy to use and manage. Business solutions range from contact, activity and stakeholder management, complaints handling, legal case management, patient (clinical and veterinary) management, marketing and customer service in call centres and service departments.
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Business Systems (UK) Ltd
Cloud Contact Centre Solutions from Business Systems helps meet public expectations without breaking the budget, unifying Omnichannel Routing, Analytics, Workforce Management, Automation and Artificial Intelligence.
With 30 years' Workforce Optimisation experience, we offer full consultancy, project management, implementation and support services helping you deliver the best possible service.
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PRAXIIS LIMITED
A suite of apps, services, and connectors, as well as a data platform, that provides a rapid development environment to build custom apps. Apps connect to your data stored either in the underlying data platform (Dataverse/Dynamics) or in online and on-premises data sources (such as SharePoint, Microsoft 365, SQL etc).
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T-Pro
T-Pro eClinic Manager enables healthcare organisations conduct video and telephone consultations, and manage face-to-face appointments from a single consolidated platform, which seamlessly integrates with PAS/EPR. By connecting clinicians with their patients virtually, T-Pro simplifies healthcare delivery so hospitals can provide care when and where it’s needed.
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BLUESTONEX CONSULTING LIMITED
SupportX gives complete control over support calls & development requests. Raise & update tickets and keep track of them in a powerful reporting application. Manage users, clients and projects, with complete control over access to raise requests, update requests and which projects users interact with.
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Softcat Limited
Extending Salesforce services is easy with a host of powerful add-ons. Pre-integrated, adding extra functionality and services beyond the Salesforce platform is easy. The add-ons listed give you the extra capability, tools and capacity you need to configure your Salesforce service the way you want. SFDCS2022GC13
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4net Technologies Ltd
FourNet offers omni-channel contact centre services from RIngCentral; this is an ideal service for Buyers who need to improve agent performance and increase client satisfaction; the service integrates contact centre, workforce engagement management (WEM), and unified communications into a single suite to applications which simplify management, offering excellent user/client experiences.
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GLOBAL 4 COMMUNICATIONS LIMITED
HD Video Conferencing service single click from 8x8's X-Series (1 to 8), increases productivity, delivering a full collaborative solution via single web app: audio/video conference calls with virtual online meetings; screen sharing; whiteboarding; team meetings; Jitsi open source meeting experience; inbuilt telephony, IM & recording with call plans.
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Softcat Limited
Deliver citizen-first digital experiences. Build connected government interactive websites, self-service portals, and applications. Make it easy for citizens to submit forms, search knowledge, access their data and take action. Launch and adapt scaleable experiences fast using clicks or code and extend with a broad ecosystem of easy-to-use tools. SFDCHS2022GC13
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IBM United Kingdom Ltd
IBM Watson Discovery makes it possible to identify patterns, trends and actionable insights that drive better decision-making. Securely unify structured and unstructured data with pre-enriched content, and use a simplified query language to eliminate the need for manual filtering of results.
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ENTERPRISE RPA LIMITED
EVA powered by DRUID is an end-to-end platform for building conversational business applications and virtual assistants specialised in completing business task. EVA offers users the ability to ask questions and get accurate responses, but also to perform complex tasks by integrating with multiple existing or legacy applications in the organization.
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Digital Space Cloud Services Limited
X-Series provides UCaaS, CCaaS and CPaaS services from VOIP telephony (X1), through text, voice and video media support up-to full contact centre (X8). 8x8’s omnichannel contact centre includes speech analytics, AI, skills-based routing, Intelligent IVR, predictive campaign dialler, dashboards, customisable wallboards, quality management and media recording with open API integration.
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DATA PILLAR LIMITED
DataPillar design and build a conversational experience between bots and humans. We build AI-Powered cloud based speech-based assistants and chatbots supporting 24+ languages to automate communication and create personalised customer experiences / Journey using NLP for all B2B and B2C customers.
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Puzzel Ltd
Puzzel Contact Centre offers an omnichannel contact centre with Voice, Email , SMS, Web-chat, WhatsApp, Social Media all integrated in a single compelling UI.
It also offers Speech Analytics, PCI Payments, AI / Chatbot, knowledgebase and full integration to other systems via a set of comprehensive open APIs.
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Orlo
Orlo is the UK's number one social media management platform and the only one designed for the public and third sectors. Hundreds of organisations, including 3/4 of UK constabularies, 30% of local councils and many housing associations, rely on Orlo to connect with the communities they serve, via digital channels.
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8x8 UK Limited
Cloud Contact Centre with Unified Communications from 8x8's X Series. Full communications solution, including telephony, voicemail; collaboration via web chat, video, email, IM, conference calls, data sharing, online meetings; call recording, customer analytics. Call plans, per user per month: UK local, national and mobile numbers. Universal Team Messaging. Increased productivity.