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183 results found

183 results found in Lot 2: Cloud software in the category Sales performance management

  • Contact Centre /Customer Service Assessment


    Ready to use assessment developed by experts in recruiting for these customer service roles. The assessment assesses 'whole person' using scenario, behavioural and cognitive item formats as well as video interview questions. It is aligned to key success criteria for customer service roles. Completed remotely, automated feedback reports are provided.

  • MemEx - Member, Supporter & Citizen Experience Platform


    MemEx delivers unrivalled end-to-end audience (members, citizens and supporters) management through a suite of audience 'accelerators' designed to meet the needs of membership organisations, charities, and pubic sector bodies. MemEx is built on Umbraco's website CMS and Microsoft's Dynamics 365 CRM.

  • Questionmark Assessment Content - Data Literacy by Cambridge Assessment

    Questionmark Computing Ltd

    This test is a diagnostic tool that tells your team’s data literacy level, with feedback that helps direct subsequent learning. It is a 30 question test within 60 minutes on four areas: understanding data, evaluating its quality, applying knowledge of data accordingly, and communicating data appropriately.

  • UST SmartOps™

    UST Global Pvt Ltd

    UST SmartOps™ is an Intelligent Process Automation Platform that holistically learns and re-imagines your business processes while digitizing and compressing manual workflows. This empowers employees to focus on opportunities with the highest business impact. Combines AI, RPA & cognitive automation to streamline business operations, reducing costs, improving efficiency and profitability.

  • StaffCircle Performance Management Software

    StaffCircle Ltd

    StaffCircle is an employee engagement platform combining performance management, communications and culture into a single system which can be used by both office and remote / front-line workers. This provides feedback, objectives, one2one check-in, 360 appraisals, values, behaviours, one2one recognition, skills and personal development using either desktop browser or mobile.

  • ServiceNow Custom Business Workflow Apps

    Unifii Ltd

    ServiceNow Custom Application service provides pre-built solutions for Customers to introduce new capability within their ServiceNow platform. The platform is a ready‑built foundation that transforms how your business operates and delivers world leading workflow experiences to transform how work gets done across ITSM, CSM, HRSD, ITOM, ITAM, ITBM, WSD, Apps.

  • Microsoft Power BI & PowerPlatform

    cloudThing Limited

    Use Microsoft Power BI to build real-time intelligence dashboards and interactive reports with rich visualizations. Use our service for design, configuration, customisation, development, data migration, AI implementation and live-operations/TSS. We support discovery activities, business architecture, governance set-up, DevOps/SecOps tooling, service design, experience research/design, technical architecture, predictive science and related services.

  • River Isis Learning, Skill and Capability Management Platform

    Bancstreet Capital Partners Ltd

    Create powerful customised learning, skill and staff capability management solutions for your community of professionals in as little as 10 weeks. Leverage the power of data/analytics. Deploy your solution with all the enterprise-class attributes like auditability, fine grain role based access control, integration into corporate authentication systems etc.

  • EverydayComply


    EverydayComply enables an organisation to: Record and distribute processes & procedures across the organisation, Assess an individual or "teams" understanding of the processes that impact them in their roles, Records data on areas where risks are evident from results and further training is needed, Improves efficiency by finding conerns early.

  • Relationship Management Service

    Viewdeck Consulting Limited

    Providing enterprise scale, fully configurable Relationship Management supporting Account Management, Customer Management, Partner management, Contacts, Calendar, Case management, email integration, campaign management, inbound and outgoing calls scheduling and task allocation. Includes reporting, dashboarding, visualisation, Workflow, Billing. Support for Mobile Devices. Secure Vertical Solutions across Local government, Education, NHS Client Base.

  • Panacea Advertising Manager

    Panacea Applications Limited

    Manage advertising sales, revenue, production and invoicing with minimal effort. Book advertising, generate income from your assets, events, publications (online and in print), on you websites and digital channels. Publish options, manage space and availability, take bookings, produce collateral, process invoicing and charging. Clear overview, management, cost and performance reporting.

  • Mobile Phone Tracking

    TrackaPhone Ltd

    This proven, 'Secured by Design', Mobile Tracking service allows the real time and historical monitoring of your mobile phone location supporting a range of technologies, devices, and smart phone applications for Windows, Blackberry, iPhone and Android through a feature rich interface with street level mapping, geo-fencing and full reporting.

  • Hostcomm Omnichannel Customer Engagement Contact Centre Platform

    Hostcomm Limited

    We provide clients with the ability to communicate with their service users over their choice of channel. Our omnichannel solution includes an AI natural language chat bot, virtual outbound voice bot, predictive dialler, live messaging, PCI-DSS payment IVR, hosted telephony, natural language IVR, reporting and analytics, voice recording and analytics.

  • SAS Cloud Analytics and Managed Service


    With 30 years experience, Amadeus can help you modernise legacy platforms through the design, implementation and management of SAS Viya analytics solutions hosted in the cloud, making it cost effective and available anywhere, anytime. Includes: modernisation assessment, per-user pricing, cloud deployment, software deployment, user training, and Managed Service support

  • AccentPOS


    AccentPOS is an award-winning cloud POS solution for iPad, streamlining EPOS infrastructure into one easy-to-use application for a fixed monthly cost per month. AccentPOS enables businesses to take payments, record sales, track item preparation and more.

  • Asset Tracking

    TrackaPhone Ltd

    This asset tracking service allows the real time and historical monitoring of assets using specialist hardware. Our tracking software has been used to track vehicles, laptops, cash machines, plant, art works, firearms and cash. This includes use by police forces in asset recovery operations.

  • Complete Project Management and Collaboration toolset


    A smart and simple user-friendly application. The dynamic features of the product provide a scalable solution to several business modules. The Agile business task manager caters for an easily understandable activity management control system. An efficient time evaluator, progress tracker, enables adding multiple tasks in an organised manner.

  • HSO Software Services - Microsoft Dynamics 365 Marketing

    HSO Enterprise Solutions Limited

    Dynamics 365 Marketing is a Marketing Automation application that helps you foster relationships with the people that matter most to you. Dynamics 365 Marketing allows you to create diverse and dynamic marketing email content, compose personalised engagement journeys and landing pages, social media posting, lead scoring, event management and more.

  • Fujitsu Smart Ticketing Concessionary Portal

    Fujitsu Services Limited

    The Fujitsu Smart Ticketing Concessionary Portal provides a customer facing website for concessionary bus pass customers to apply, renew and replace their smart concessionary bus pass. It can be fully branded to complement a scheme and is fully responsive for mobile phones.

  • Digital / Virtual Assessment Centres


    Our digital assessment centre combines all aspects of scheduling, virtual assessment tools, online results capture and reporting in one cohesive solution. Sova’s digital assessment centre can be deployed in face-to-face environments or in conjunction with video conferencing technology for a fully virtual assessment experience in a work from anywhere world.

  • Ticketing & CRM system


    Tixly (formerly Tix Ticketing) is one of the fastest growing ticketing software companies today. Millions of tickets are sold each month through our ticketing software for some of the most prestigious Performing Arts organisations and multi-event Culture venues across the Nordics, UK, Europe and North America.

  • NETPortal Commerical Portal

    TierOne Technologies Inc.

    CommercialPortal™ is a SaaS eco-system for organizations to provide network, data centre, corporate mobile and IT services for internal use and for external organizations. It features a GUI Portal, "catalog-anything" catalog, user-driven workflow, and a secure bridge for electronic transactions. Provides real-time assurance, capacity management, and performance trending on services.

  • Awaken Conversations


    Automatically analyse, score, and understand interactions with customers. Combining words with sentiment and emotion, results in a true understanding of the voice of the customer, improving training and customer service. Enable your business to analyse 100% of calls to unmask customer insights and improve contact centre performance in the cloud.

  • Data Warehouse Cloud

    SAP UK Ltd

    Provision of Cloud Ready Data Warehouse Cloud instance for SAP Data Warehousing. This is a SAP managed instance which has all features of a SQL database which is enabled and can be used for government purposes.

  • REWARDS - Holistic Multi-Channel MI and Gamification

    Britannic Technologies

    Take your contact centre to the next level with Holistic Multi-Channel MI and Gamification. REWARDS gamifies your employee experience; encouraging and rewarding specific behaviours. Host tournaments, collect data to map user performance against process automation, reward staff; points, money, bonuses. We'll abolish absenteeism, turbo-charge productivity and re-engage bored CC agents.

  • Microsoft Dynamics 365 Case Management


    Ceox Dynamics 365 Case Management enables Public Sector organisations to receive, record and resolve cases utilising Microsoft’s Dynamics 365 cloud-based platform. Configure or customise MS Dynamics for: Management of Licences Permits, Tribunals, Appeals and Grants Management, Conciliation Management, Disease Surveillance, Memberships, including Registration, Renewals, Payments, Subscriptions, Events and professional development.

  • Microsoft Dynamics 365


    Ceox’s Microsoft Dynamics 365 enables Public Sector Organisations to transform their back-office operations and deliver services digitally. Based upon MS Dynamics 365 with options to provide services digitally using a portal means it’s an ideal, flexible cloud-based platform for digital transformation. Deliver better satisfaction and reduced costs by improving efficiencies.

  • Zoho Desk


    Zoho Desk is the industry's first context-aware help desk software that helps businesses focus on the customer. From increasing your agents' productivity, to crunching through performance metrics, to working in sync with other apps that you use, get to the core of your customer service efforts.

  • SharePortals CRM

    Betasoft Limited

    SharePortals is a contact / customer / case record management (CRM) interface for Microsoft's SharePoint Online service, which enables relational records for business application scenarios. SME organisations investing in Microsoft Office 365 needing CRM can leverage licensing to manage record lifecycles, and centralise content e.g emails, documents, notes

  • Cloud Analytics and Managed Service


    With over 30 years experience, Amadeus can help you design, implement and manage analytical software and solutions hosted in the cloud. This service includes: set-up and management of the cloud infrastructure, deployment and management of analytical software (RStudio) and servers, plus Managed Service support and benefits.